e older version of RT, i am
using latest. Thank you.
TS
-Original Message-
From: Matt Zagrabelny [mailto:mzagr...@d.umn.edu]
Sent: Friday, November 4, 2016 2:46 PM
To: Stehlík Tomáš
Cc: rt-users
Subject: Re: [rt-users] modifying SelfService
Heya,
On Fri, Nov 4, 2016 at 8:10 AM, Stehl
I'd also add that you may want to not touch the files in the share
directory. You may have a reason for doing it this way that I missed in
your message, but generally, RT likes you to copy these files and then
modify the copies. This is called an "overlay".
https://rt-wiki.bestpractical.com/wiki/Cu
Hello,
I have one stupid question - I am trying modify SelfService portal but i am
facing that changes into html files are not affecting on the pages.
For example, modifying
/opt/rt4/share/html/SelfService/Elements/MyRequests
I tried to change
my $Query = "( Watcher.id = $id )";
to
Heya,
On Fri, Nov 4, 2016 at 8:10 AM, Stehlík Tomáš wrote:
> Hello,
>
>
>
> I have one stupid question – I am trying modify SelfService portal but i am
> facing that changes into html files are not affecting on the pages.
>
>
>
> For example, modifying
>
>
>
> /opt/rt4/share/html/SelfService/Ele
Sounds like you need to clear the mason cache and restart RT.
https://rt-wiki.bestpractical.com/wiki/CleanMasonCache
Best Regards
Martin
On 2016-11-04 13:10, Stehlík Tomáš wrote:
Hello,
I have one stupid question - I am trying modify SelfService portal but
i am facing that changes into html
