On 2013-06-28 16:49, Matt wrote:
maybe the updates will cause a service restart/reset?
Rulebase updates (all updates in fact) happen without restarting
anything. SNF simply loads the new configuration, validates it, uses it
for new scans, and when all of the old scans are complete it drops th
gt; or two following the reload. We are processing on the Ramdisk now
and have
>> been for over 4 days again.
>>
>> For what it's worth . . .
>>
>> Eric
>>
>>
>> -Original Message-
>> From: Message Sniffer Community [mailto:sniffer@sortmonster.c
ne 28, 2013 11:31 AM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
I'll certainly look more closely next time. Hopefully I'll be migrated
before this happens again :)
Matt
On 6/28/2013 1:44 PM, Darin Cox wrote:
How about running performance m
g the last part of the troubleshooting and for the first
hour
>> or two following the reload. We are processing on the Ramdisk now and
have
>> been for over 4 days again.
>>
>> For what it's worth . . .
>>
>> Eric
>>
>>
>> --
Original Message-
From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf
Of Matt
Sent: Friday, June 28, 2013 10:32 AM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
Pete,
Just after the restart of the Sniffer service, times dropped back down
ts?
Darin.
*From:* Matt <mailto:for...@mailpure.com>
*Sent:* Friday, June 28, 2013 12:10 PM
*To:* Message Sniffer Community <mailto:sniffer@sortmonster.com>
*Subject:* [sniffer] Re: Slow processing times, errors
Pete,
I'm near positive that it's not system resources that are ca
been for over 4 days again.
For what it's worth . . .
Eric
-Original Message-
From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf
Of Matt
Sent: Friday, June 28, 2013 10:32 AM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
P
How about running performance monitor to watch disk I/O, mem, cpu, page
file, etc. over time in the hopes of catching one of the events?
Darin.
From: Matt
Sent: Friday, June 28, 2013 12:10 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
Pete,
I'm
Pete,
Just after the restart of the Sniffer service, times dropped back down
into the ms from 30+ seconds before, so what I am saying is that if I/O
was the issue, it was merely the trigger for something that put the
service in a bad state when it started. I/O issues are not persistent,
but
On 2013-06-28 12:10, Matt wrote:
I am looking to retool presently just because it's time. So if you
are convinced that this is due to low resources, don't concern
yourself with it.
Ok. It makes sense that the ~200 messages all at once could have happend
at the restart. SNFClient will keep tr
Pete,
I'm near positive that it's not system resources that are causing
Sniffer to not be able to _access the files_. I believe these errors
are a symptom and not the cause.
You have to keep in mind that on the messages that don't throw errors,
they were taking 30-90 seconds to scan, but im
On 2013-06-27 20:01, Matt wrote:
I'm
attaching a snippet of my log. About 100 lines past the start,
where you see a smattering of error messages, you then see a large
block of them while the Sniffer service is restarting, and then
after that no errors at
On 2013-06-27 16:04, Matt wrote:
like this:
20130627155608, arg1=F:\\proc\work\D6063018a2550.smd : Could
Not Connect!
That is SNFClient giving up after waiting for SNF to process the message
for too long.
At the same time, my Sniffer logs start showing frequent
"ERROR_MSG_FILE"
On 2013-06-27 17:25, Darin Cox wrote:
When we had sluggish performance similar that yours, resulting in
numerous sniffer .tmp files in the spool, the cause was eventually
traced to a proliferation of files in the sniffer directory. Clearing
them out brought performance back up to normal.
Thi
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From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf
Of e...@protologic.com
Sent: Thursday, June 27, 2013 3:18 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
We were experiencing this several days ago and
Community
Subject: [sniffer] Re: Slow processing times, errors
Darin,
I'm not seeing that sort of thing. With 3.x, there doesn't appear to be any
extraneous file creation in the Sniffer program directory, and never any TMP
files in my spool. I do not have Sniffer modifying headers, s
*From:* e...@protologic.com <mailto:e...@protologic.com>
*Sent:* Thursday, June 27, 2013 5:17 PM
*To:* Message Sniffer Community <mailto:sniffer@sortmonster.com>
*Subject:* [sniffer] Re: Slow processing times, errors
We were experiencing this several days ago and couldn't find a fix
tha
: Thursday, June 27, 2013 5:17 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors
We were experiencing this several days ago and couldn't find a fix that
worked or worked for long. We uninstalled SNF and reinstalled and have not
detected a problem since. I
We were experiencing this several days ago and couldn't find a fix that
worked or worked for long. We uninstalled SNF and reinstalled and have not
detected a problem since. I will check the logs and report back if I see
anything intermittent.
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