Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Ivar Janmaat
Back to the original post: We did not test it on VPN networks yet and we are using the same version as Steve is: Firmware Revision = 3.1_32,REV=2005.08.24.08.55 So, to me it looks like it is getting better but it might not be perfect for VPN yet. Ivar Ivar Janmaat wrote: About the ke

Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Ivar Janmaat
Hello Bob, I totally agree, it's a great product! But the support for it within Sun on marketing, sales and technical issues is way to limited. Even the people I talk to within our local Sun channels agree on this. The sales people have no sunray targets at all, so they are not even interested

Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Craig Bender
So first things first, can we get you up to date on 3.1 FW? Bob Kryger wrote: 3.0, RHEL AS3 (as per the doc) I get better assistance from here than with Sun. I've had this ticket opened w/ sun before to no avail, as with another SR issue that I have w/ running KDE/QT apps. I'm about to build a

Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Bob Kryger
3.0, RHEL AS3 (as per the doc) I get better assistance from here than with Sun. I've had this ticket opened w/ sun before to no avail, as with another SR issue that I have w/ running KDE/QT apps. I'm about to build a new server w/ 3.1 to see if that resolves either issue, tho I'm considering doin

Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Craig Bender
Bob, You can run utquery to see the version of fw your sun rays are currently running. Are you running 3.0 or 3.1? What version of Linux? Sun does care. This alias is great, but this is not an official Sun support mechanism. If this is a legitimate bug on a supported distro, opening a ca

Re: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread Bob Kryger
I think, you are lucky then. I am running only 8 and have another 10+ waiting for installation. (More positions are possible) I get the problem more than once a week This problem is keeping me from installing more. I'm running a trading floor, so messing w/ the keyboards is not a viable option.

RE: [SunRay-Users] Keyboard Lockups

2005-12-16 Thread David Partrington
I have 1500+ Sun Rays Deployed, I see this about once a month, the Sun Ray will loose keyboard and mouse control. What I do is simply change usb ports and it everything works. It does not matter what version of SRSS that you are running. I have seen this problem with all types of keyboards. Like