Re: Pidgin status incorrect
Dear Kevin, I'll check with the Stanford XMPP server managers and let you know. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University - Original Message - From: Kevin Stange ke...@simguy.net To: Mark Riesenberger sli...@stanford.edu, Support@pidgin.im Sent: Wednesday, June 3, 2015 10:16:08 PM Subject: Re: Pidgin status incorrect On 06/02/2015 03:13 PM, Mark Riesenberger wrote: Dear Michael, All the clients experiencing this issue deny having any other instance of Pidgin running---only one device using Pidgin. What other options? Is there a cache file that I can delete? It's a Windows 7 Ultimate laptop. Do you know if the XMPP server being used is Openfire? There is a known issue which causes exactly the behavior you have described: https://igniterealtime.org/issues/browse/OF-829 This issue exists in 3.9.2 and 3.9.3, and downgrading the server to 3.9.1 or upgrading it to 3.10.0 is supposed to resolve it. However, there is another major problem with 3.10.0 and I wouldn't recommend upgrading until 3.10.1 is released. Kevin ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status incorrect
On 06/02/2015 03:13 PM, Mark Riesenberger wrote: Dear Michael, All the clients experiencing this issue deny having any other instance of Pidgin running---only one device using Pidgin. What other options? Is there a cache file that I can delete? It's a Windows 7 Ultimate laptop. Do you know if the XMPP server being used is Openfire? There is a known issue which causes exactly the behavior you have described: https://igniterealtime.org/issues/browse/OF-829 This issue exists in 3.9.2 and 3.9.3, and downgrading the server to 3.9.1 or upgrading it to 3.10.0 is supposed to resolve it. However, there is another major problem with 3.10.0 and I wouldn't recommend upgrading until 3.10.1 is released. Kevin ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status incorrect
Let us know if the problem continues. This could also be a problem with the server, though, which would have nothing to do with Pidgin. Make sure that the server Pidgin is connecting to is maintained and has updated software. Michael On Tue, Jun 02, 2015 at 11:04:25AM -0700, Mark Riesenberger wrote: Dear Pidgin Support Group, One of our clients in the Finance section reports: Quite a few of us are on Pidgin and have the same problem. My status shows that I'm always available even if I manually set it as being away. Even after I quit the application and shut down my laptop, I'm still available. Please help fix. I have advised her to download the latest version of Pidgin and report back to me if the problem persists. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin status incorrect
Dear Pidgin Support Group, One of our clients in the Finance section reports: Quite a few of us are on Pidgin and have the same problem. My status shows that I'm always available even if I manually set it as being away. Even after I quit the application and shut down my laptop, I'm still available. Please help fix. I have advised her to download the latest version of Pidgin and report back to me if the problem persists. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status incorrect
Dear Michael, I worked with the client remotely using TeamViewer. We did a complete uninstall and reinstall of Pidgin using your download. We set up a new account for her and still had the same results. When she sets her status to Away she still is Available on my Pidgin. When I change my status to Away, the change shows up right away on her Pidgin. I have attached a pic of a status hover from my Pidgin for her account. It shows that she has multiple statuses. We're both using the same version. What should be the latest server version? I'll see if I can work the problem with Stanford ITS. Thanks. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University - Original Message - From: Michael McConville mmcconvi...@mykolab.com To: Mark Riesenberger sli...@stanford.edu Cc: support@pidgin.im Sent: Tuesday, June 2, 2015 11:27:03 AM Subject: Re: Pidgin status incorrect Let us know if the problem continues. This could also be a problem with the server, though, which would have nothing to do with Pidgin. Make sure that the server Pidgin is connecting to is maintained and has updated software. Michael On Tue, Jun 02, 2015 at 11:04:25AM -0700, Mark Riesenberger wrote: Dear Pidgin Support Group, One of our clients in the Finance section reports: Quite a few of us are on Pidgin and have the same problem. My status shows that I'm always available even if I manually set it as being away. Even after I quit the application and shut down my laptop, I'm still available. Please help fix. I have advised her to download the latest version of Pidgin and report back to me if the problem persists. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status incorrect
On 6/2/2015 3:55 PM Mark Riesenberger sli...@stanford.edu said unto Michael McConville mmcconvi...@mykolab.com and support@pidgin.im: Dear Michael, I worked with the client remotely using TeamViewer. We did a complete uninstall and reinstall of Pidgin using your download. We set up a new account for her and still had the same results. When she sets her status to Away she still is Available on my Pidgin. When I change my status to Away, the change shows up right away on her Pidgin. I have attached a pic of a status hover from my Pidgin for her account. It shows that she has multiple statuses. We're both using the same version. What should be the latest server version? I'll see if I can work the problem with Stanford ITS. Mark, This is because the user has two devices that are connected to that XMPP acccount. Since one of the devices has a status of available, the server is overriding the away status and still showing them as available. Thanks. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University - Original Message - From: Michael McConville mmcconvi...@mykolab.com To: Mark Riesenberger sli...@stanford.edu Cc: support@pidgin.im Sent: Tuesday, June 2, 2015 11:27:03 AM Subject: Re: Pidgin status incorrect Let us know if the problem continues. This could also be a problem with the server, though, which would have nothing to do with Pidgin. Make sure that the server Pidgin is connecting to is maintained and has updated software. Michael On Tue, Jun 02, 2015 at 11:04:25AM -0700, Mark Riesenberger wrote: Dear Pidgin Support Group, One of our clients in the Finance section reports: Quite a few of us are on Pidgin and have the same problem. My status shows that I'm always available even if I manually set it as being away. Even after I quit the application and shut down my laptop, I'm still available. Please help fix. I have advised her to download the latest version of Pidgin and report back to me if the problem persists. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status incorrect
Dear Michael, All the clients experiencing this issue deny having any other instance of Pidgin running---only one device using Pidgin. What other options? Is there a cache file that I can delete? It's a Windows 7 Ultimate laptop. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University - Original Message - From: Michael Secord gizmokid2...@gmail.com To: Mark Riesenberger sli...@stanford.edu, Michael McConville mmcconvi...@mykolab.com Cc: support@pidgin.im Sent: Tuesday, June 2, 2015 12:59:13 PM Subject: Re: Pidgin status incorrect On 6/2/2015 3:55 PM Mark Riesenberger sli...@stanford.edu said unto Michael McConville mmcconvi...@mykolab.com and support@pidgin.im: Dear Michael, I worked with the client remotely using TeamViewer. We did a complete uninstall and reinstall of Pidgin using your download. We set up a new account for her and still had the same results. When she sets her status to Away she still is Available on my Pidgin. When I change my status to Away, the change shows up right away on her Pidgin. I have attached a pic of a status hover from my Pidgin for her account. It shows that she has multiple statuses. We're both using the same version. What should be the latest server version? I'll see if I can work the problem with Stanford ITS. Mark, This is because the user has two devices that are connected to that XMPP acccount. Since one of the devices has a status of available, the server is overriding the away status and still showing them as available. Thanks. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University - Original Message - From: Michael McConville mmcconvi...@mykolab.com To: Mark Riesenberger sli...@stanford.edu Cc: support@pidgin.im Sent: Tuesday, June 2, 2015 11:27:03 AM Subject: Re: Pidgin status incorrect Let us know if the problem continues. This could also be a problem with the server, though, which would have nothing to do with Pidgin. Make sure that the server Pidgin is connecting to is maintained and has updated software. Michael On Tue, Jun 02, 2015 at 11:04:25AM -0700, Mark Riesenberger wrote: Dear Pidgin Support Group, One of our clients in the Finance section reports: Quite a few of us are on Pidgin and have the same problem. My status shows that I'm always available even if I manually set it as being away. Even after I quit the application and shut down my laptop, I'm still available. Please help fix. I have advised her to download the latest version of Pidgin and report back to me if the problem persists. Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status
On 1/30/2015 3:22 PM Dhinesh Sadhwani dhinesh.sadhw...@oracle.com said unto support@pidgin.im: I use Pidgin inside of Oracle along with other apps. But my Status does not automatically update based on my Outlook calendar. E.g. when I am in a meeting that is booked in the my Outlook calendar, and I am on the phone, the status used to change from “Available” to “In a Meeting”. But recently this status stopped updating automatically and I have to manually change to/from Busy status. Should I uninstall/reinstall the Pidgin client? Or is there a setting I need to tweak? You need to contact Oracle's internal IT department. This public mailing list has no access to the Oracle servers or setup. While you contact them, please also explain to them why you contacted this community support mailing list first so their policies can be updated. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin status
I use Pidgin inside of Oracle along with other apps. But my Status does not automatically update based on my Outlook calendar. E.g. when I am in a meeting that is booked in the my Outlook calendar, and I am on the phone, the status used to change from Available to In a Meeting. But recently this status stopped updating automatically and I have to manually change to/from Busy status. Should I uninstall/reinstall the Pidgin client? Or is there a setting I need to tweak? ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
Inquiry - Automatic Pidgin Status Update When Using Software
Good afternoon, I am simply wondering if there is an easy way to get the Pidgin status message to update itself to Program X in use... automatically when I am using a certain program (thus letting Buddies know that the program is in-use, since we are working with a network license). Similarly, the status should be changed back to Available when the program is closed. I am not much of a programmer, but I can easily follow any instructions to make this adjustment if necessary. I would appreciate knowing whether or not this is feasible or if a plug-in will need to be developed. If a plug-in is required, would someone be kind enough to implement one? Regards, Martin ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Inquiry - Automatic Pidgin Status Update When Using Software
Martin spake unto us the following wisdom: Thanks very much for the rapid response. This seems like an easy implementation to me. However, as stated, my programming skills are limited. If you are able to take the time to provide me with a step-by-step walkthrough of what to do, I would be very grateful. I am running WinXP exp pack 3... I don't know anything about Windows. I'm returning this to the list. Ethan signature.asc Description: Digital signature ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin status is incorrect. Shows as 'In a meeting' while set to 'Available'
Hi, As anyone seen this issue before ? In Pidgin 2.10.6 I set my status to Available but Buddy's see the status as 'In a Meeting'. Any ideas ? Thanks, Dave Norman ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status glitch
Hi, I have similar problem with 2.10.6, but on XMPP. I have my own serwer (Prosody) so I know exactly when someone is on-line or offline. There are times, when Pidgin reacts after some time, but more often I need to reconnect, so Pidgin would show statuses properly. I can't say which version introduced the problem, but it's from about month ago. Dnia 2012-08-22, śro o godzinie 21:16 -0700, Akira Tanaka pisze: I use the 2.10.0 version of Pidgin and there's a certain problem involving one of my regular contacts. They use MSN and I use Pidgin. Sometimes, they appear to be online but upon sending them a message, Pidgin returns an error saying the message couldn't be sent because the user is offline. They appear to be online but the software sometimes fails to tell me that. I think it's frustrating that they are online but Pidgin decides to flip me the bird (see what I did there?) and tell me otherwise. If there's any explanation to that problem, please let me know. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support -- Daniel Krysiak ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin status glitch
On Wed, 22 Aug 2012 21:16:26 -0700 (PDT) Akira Tanaka artfoundr...@yahoo.com wrote: I use the 2.10.0 version of Pidgin Which is quite old now, the latest is 2.10.6. I would recommend that you upgrade and see if the problem is fixed. -- Brian Morrison I am not young enough to know everything Oscar Wilde ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin status glitch
I use the 2.10.0 version of Pidgin and there's a certain problem involving one of my regular contacts. They use MSN and I use Pidgin. Sometimes, they appear to be online but upon sending them a message, Pidgin returns an error saying the message couldn't be sent because the user is offline. They appear to be online but the software sometimes fails to tell me that. I think it's frustrating that they are online but Pidgin decides to flip me the bird (see what I did there?) and tell me otherwise. If there's any explanation to that problem, please let me know. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Pidgin Status
On Wed, Jun 08, 2011 at 10:11:17AM -0700, DeviL DeviL wrote: Description: Pidgin is set to always connect with invisible status. The problem is that when it is connected it shows to other users that I went offline even though it is the first time I connect. This situation does repeat when I set offline and after that invisible again, it shows that I went offline 2 times. I tried this on 3 computers with the same results. How exactly is this being shown to your buddies? If you have an active conversation with them and they do this do you see two offline notifications for them (assuming you have the Buddy State Notification plugin configured to show you that)? If you turn on the pidgin System Log (the most horribly misnamed feature pidgin has) do you see multiple offline notifications for them if they do this? -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin Status
Platform: Windows XP (SP2); Version: Pidgin 2.7.11 (libpurple 2.7.11); Active plugins: Autoaccept (2.7.11); Buddy Stat Notification (2.7.11); Guifications (2.16); Protocol: Yahoo!; Description: Pidgin is set to always connect with invisible status. The problem is that when it is connected it shows to other users that I went offline even though it is the first time I connect. This situation does repeat when I set offline and after that invisible again, it shows that I went offline 2 times. I tried this on 3 computers with the same results. Is there any solution? Thanks, Dev. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Pidgin status messages
On Pidgin, it automatically saves six status messages and no more, but what if I want a new status message or I don't like the ones that are saved? Is there any way to change them or delete them? Thanks! - Anna ___ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support
