Re: [Tails-dev] New support page /support/known_issues/graphics

2018-04-20 Thread sajolida
intrigeri: > sajolida: >> intrigeri: >>> sajolida: - Does it make sense to link to Redmine tickets? For example, #11095 for Radeon HD was closed because we had nothing else to do but the problem still exist. >>> Is it worth making this information visible to users? >>> >>>

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-04-12 Thread intrigeri
Hi, sajolida: > intrigeri: >> sajolida: >>> - Does it make sense to link to Redmine tickets? For example, #11095 for >>> Radeon HD was closed because we had nothing else to do but the problem >>> still exist. >> >>> Is it worth making this information visible to users? >> >> Only if the ti

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-04-12 Thread sajolida
intrigeri: > sajolida: >> - Shall we advertise people to try the "Troubleshooting Mode"? Does it >> help with graphics cards? > > Yes, it adds "nomodeset" which is needed for some graphics cards. Everybody agrees on that it seems :) I think we should document it as a workaround for the cards wh

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-04-12 Thread sajolida
sajolida: > emma peel: >> sajolida: >>> Are their ways for Technical writers and Help desk to complete or >>> verify this information? For example, could we answer questions like: >>> >>> - « How can I know the ID of "Radeon HD 8790M"? » >> >> I ask users many times to give me the output of l

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-04-11 Thread sajolida
emma peel: > Nice page! It makes it much more clear than now, I think. Thanks! > sajolida: >> I'm sending here for review a draft of a new page of known issues only >> for graphics cards. >> >> This is related to the restructuring of our support pages that we >> proposed with Cody on https://tail

[Tails-dev] New support page /support/known_issues/graphics

2018-03-28 Thread mercedes508
Hi, >> For example, I'm wondering: >> >> - Shall we advertise people to try the "Troubleshooting Mode"? Does it >> help with graphics cards? Yes it does, and we (at least I do) often ask users to try that at first. >> - Does it make sense to link to Redmine tickets? For example, #11095 for >>

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-03-22 Thread intrigeri
hi, sajolida: > - Shall we advertise people to try the "Troubleshooting Mode"? Does it > help with graphics cards? Yes, it adds "nomodeset" which is needed for some graphics cards. > - Does it make sense to link to Redmine tickets? For example, #11095 for > Radeon HD was closed because we ha

Re: [Tails-dev] New support page /support/known_issues/graphics

2018-03-20 Thread emma peel
Ey! Nice page! It makes it much more clear than now, I think. I answer questions inline here: sajolida: > I'm sending here for review a draft of a new page of known issues only > for graphics cards. > > This is related to the restructuring of our support pages that we > proposed with Cody on ht

[Tails-dev] New support page /support/known_issues/graphics

2018-03-13 Thread sajolida
I'm sending here for review a draft of a new page of known issues only for graphics cards. This is related to the restructuring of our support pages that we proposed with Cody on https://tails.boum.org/blueprint/support_page/ and triggered by the new error message when GDM fails to start (#14521).