Re: Window-Eyes 9.5.3 and Word 2016
At 09:30 PM 9/20/2016, Tom Kingston via Talk wrote: >Be it that you've tried everything else, just for the heck of it I would try the following. >1. Uninstall the app. >2. Open your profile folder and make sure there are no leftovers, including the .ini file. >3. Reboot for good measure or at least unload and reload WE. >4. Download the app to make sure you don't have a corrupted file. Be sure to unblock the wepm file after downloading. >5. disable any anti-virus and malware protection you run. >6. Install the downloaded app. >7. Take it for a spin and see if it works. >8. Re-enable your anti-virus and malware protection. All this would be great advice if an app were at issue. But the Office helper is a DLL file that is supposed to load with any Office application. On the rare occasions when I've gotten it to load, it's been because the autoload registry setting was manually changed before running Word. Once Word runs for the first instance, it changes that autoload binary value from 3 to 2 because there's a runtime error when initializing and loading the Window-eyes addin. I also note that most times, since the Window-eyes helper addin is unchecked at Word's startup, checking it does not actually load the addin, so the document cursor is never determined. Put differently, even after manually loading or checking the Window-eyes helper addin, it never actually loads. Most frustrating of all, the helper addin loads fine in Excel, Powerpoint, Outlook, etc., just not in Word. ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
RE: Window-Eyes 9.5.3 and Word 2016
At 08:00 PM 9/20/2016, Rod Hutton wrote: >A few things I've noted: >1. Although I see an entry for Office Enhance under the Apps menu in the WE >control panel, none of the pull-downs under its entry open any dialogs >2. In the App Manager, with the view option set to global, Office Enhance >does not appear as a running app >3. If I use Alt-O to load the app manually, and type in the letters "off", >auto complete poplulates with an entry called: >OfficeEnhance.vbs.wecrypt.wsf > >This is clearly the app which should load for the Office Enhance app, and >yet, if one loads it manually, one gets an error message. >My guesss is that the app is either not running properly, and Window-Eyes or >the app itself has some built-in facility to not load it so that an error is >not generated, or the app has been made redundant by, again, either >Window-Eyes or the app itself. >It remains to ask what precise feature you require that this app is supposed >to provide. Unfortunately, the Office Addin is a DLL file, not an app. Without it, Window-eyes will not be able to determine the cursor position, much less track highlighted text. The office addin helper can in fact be used without any running apps, since it is not an app. ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Re: Window-Eyes 9.5.3 and Word 2016
Be it that you've tried everything else, just for the heck of it I would try the following. 1. Uninstall the app. 2. Open your profile folder and make sure there are no leftovers, including the .ini file. 3. Reboot for good measure or at least unload and reload WE. 4. Download the app to make sure you don't have a corrupted file. Be sure to unblock the wepm file after downloading. 5. disable any anti-virus and malware protection you run. 6. Install the downloaded app. 7. Take it for a spin and see if it works. 8. Re-enable your anti-virus and malware protection. Hth, Tom On 9/20/2016 8:00 PM, Rod Hutton via Talk wrote: Hi Orlando, A few things I've noted: 1. Although I see an entry for Office Enhance under the Apps menu in the WE control panel, none of the pull-downs under its entry open any dialogs 2. In the App Manager, with the view option set to global, Office Enhance does not appear as a running app 3. If I use Alt-O to load the app manually, and type in the letters "off", auto complete poplulates with an entry called: OfficeEnhance.vbs.wecrypt.wsf This is clearly the app which should load for the Office Enhance app, and yet, if one loads it manually, one gets an error message. My guesss is that the app is either not running properly, and Window-Eyes or the app itself has some built-in facility to not load it so that an error is not generated, or the app has been made redundant by, again, either Window-Eyes or the app itself. It remains to ask what precise feature you require that this app is supposed to provide. I hope this helps, Rod -Original Message- From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf Of Orlando Enrique Fiol via Talk Sent: Tuesday, September 20, 2016 5:41 PM To: Window-Eyes Discussion List ; t...@window-eyes.com Subject: Window-Eyes 9.5.3 and Word 2016 Hi all. I'm curious if anyone else is experiencing the following issue with the Window-eyes office addin being unable to load in Word 2016. I have an Office 365 subscription and am running the current builds of Windows 10 and Window-eyes. Although the Office Helper runs in Excel, it will not run in Word. It always appears unchecked and when I check it under Options Addins, the value does not stick. I've tried uninstalling, reinstalling and repairing Office, uninstalling Window-eyes, deleting my default profile, running the Window-eyes emergency removal, reinstalling Window-eyes before and after Office. Needless to say, none of these troubleshooting steps have achieved the desired result. I have tried different configurations in Word's trust settings and even found the relevant registry keys for the Window-eyes office addin. Although the correct registry binary value for load behavior should be 3, Word always manages to change it to 2 upon relaunch. Since I've paid for my Office 365 license and have always kept current with Window-eyes, I'm quite frustrated that Word is rendered useless to me. It doesn't work at all with Narrator and only slightly better with NVDA. I suspect corrupt permissions issues are the culprit, but I've done two fresh operating system reinstallations. Many thanks, Orlando Enrique FiolOrlando Enrique Fiol ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
RE: Window-Eyes 9.5.3 and Word 2016
Hi Orlando, A few things I've noted: 1. Although I see an entry for Office Enhance under the Apps menu in the WE control panel, none of the pull-downs under its entry open any dialogs 2. In the App Manager, with the view option set to global, Office Enhance does not appear as a running app 3. If I use Alt-O to load the app manually, and type in the letters "off", auto complete poplulates with an entry called: OfficeEnhance.vbs.wecrypt.wsf This is clearly the app which should load for the Office Enhance app, and yet, if one loads it manually, one gets an error message. My guesss is that the app is either not running properly, and Window-Eyes or the app itself has some built-in facility to not load it so that an error is not generated, or the app has been made redundant by, again, either Window-Eyes or the app itself. It remains to ask what precise feature you require that this app is supposed to provide. I hope this helps, Rod -Original Message- From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf Of Orlando Enrique Fiol via Talk Sent: Tuesday, September 20, 2016 5:41 PM To: Window-Eyes Discussion List ; t...@window-eyes.com Subject: Window-Eyes 9.5.3 and Word 2016 Hi all. I'm curious if anyone else is experiencing the following issue with the Window-eyes office addin being unable to load in Word 2016. I have an Office 365 subscription and am running the current builds of Windows 10 and Window-eyes. Although the Office Helper runs in Excel, it will not run in Word. It always appears unchecked and when I check it under Options Addins, the value does not stick. I've tried uninstalling, reinstalling and repairing Office, uninstalling Window-eyes, deleting my default profile, running the Window-eyes emergency removal, reinstalling Window-eyes before and after Office. Needless to say, none of these troubleshooting steps have achieved the desired result. I have tried different configurations in Word's trust settings and even found the relevant registry keys for the Window-eyes office addin. Although the correct registry binary value for load behavior should be 3, Word always manages to change it to 2 upon relaunch. Since I've paid for my Office 365 license and have always kept current with Window-eyes, I'm quite frustrated that Word is rendered useless to me. It doesn't work at all with Narrator and only slightly better with NVDA. I suspect corrupt permissions issues are the culprit, but I've done two fresh operating system reinstallations. Many thanks, Orlando Enrique FiolOrlando Enrique Fiol ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Re: Window-Eyes 9.5.3 and Word 2016
At 05:59 PM 9/20/2016, Kenny Peyatt jr. wrote: >Sounds like this issue needs to be reported to aisquared. I've talked to Chris on the phone multiple times and left Steve various voicemail messages. Chris suggested a system reset, which only temporarily solved the problem before Windows updated itself and I reinstalled my usual programs. Orlando Enrique Fiol ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
Re: Window-Eyes 9.5.3 and Word 2016
Sounds like this issue needs to be reported to aisquared. Kenny Peyatt jr. On 9/20/2016 5:40 PM, Orlando Enrique Fiol via Talk wrote: Hi all. I'm curious if anyone else is experiencing the following issue with the Window-eyes office addin being unable to load in Word 2016. I have an Office 365 subscription and am running the current builds of Windows 10 and Window-eyes. Although the Office Helper runs in Excel, it will not run in Word. It always appears unchecked and when I check it under Options Addins, the value does not stick. I've tried uninstalling, reinstalling and repairing Office, uninstalling Window-eyes, deleting my default profile, running the Window-eyes emergency removal, reinstalling Window-eyes before and after Office. Needless to say, none of these troubleshooting steps have achieved the desired result. I have tried different configurations in Word's trust settings and even found the relevant registry keys for the Window-eyes office addin. Although the correct registry binary value for load behavior should be 3, Word always manages to change it to 2 upon relaunch. Since I've paid for my Office 365 license and have always kept current with Window-eyes, I'm quite frustrated that Word is rendered useless to me. It doesn't work at all with Narrator and only slightly better with NVDA. I suspect corrupt permissions issues are the culprit, but I've done two fresh operating system reinstallations. Many thanks, Orlando Enrique FiolOrlando Enrique Fiol ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/p.wildcat1234%40gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ___ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
