Re: Customer Service (was: How to get rid of the X-Priority field)

2012-03-13 Thread Geoff Lane
On 12 March 2012, 19:34, Paul Van Noord wrote: > Hi Geoff, > On 3/12/2012 Geoff Lane wrote: GL>> I'm sorry that you feel frustrated. However, while I'm glad of all the GL>> support that I can get when I need it, I don't take too kindly to GL>> vendors putting me down -- and I suspect that there

Re[2]: Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread Paul Van Noord
3/12/2012 3:28 PM Hi Geoff, On 3/12/2012 Geoff Lane wrote: GL> I'm sorry that you feel frustrated. However, while I'm glad of all the GL> support that I can get when I need it, I don't take too kindly to GL> vendors putting me down -- and I suspect that there are others who GL> feel the same wa

Re: Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread St - Musaic.Net
Roelof: > I don't know what more you expect, but as moderator of this list > I strongly suggest that you keep from personal attacks. It wasn't a personal attack - I don't know Marek. In my opinion a personal attack can encounter if you know someone and desperately disagree with him or her OR

Re: Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread Geoff Lane
On 12 March 2012, 13:13, Marek Mikus wrote: > well, it is really frustrating to see, how thankful users are, if somebody > reply them on sunday's night... > Yes, i am working for reseller, but I have nothing from You or anybody in > this user2user forum and it is my leisure time I am spending her

Re: Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread Alto Speckhardt
Hello Geoff, > It's very easy to offend even when the language is your > native tongue, and even more so when it's someone else's. Indeed I suspect that most of the problem stems from the fact that not many (if any) representatives of RIT are really comfortable reading and/or writing English. Fr

Re: Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread Marek Mikus
Hello all, well, it is really frustrating to see, how thankful users are, if somebody reply them on sunday's night... Yes, i am working for reseller, but I have nothing from You or anybody in this user2user forum and it is my leisure time I am spending here. > FWIW, I interpreted Marek's "no" as

Customer Service (was: How to get rid of the X-Priority field)

2012-03-12 Thread Geoff Lane
On 12 March 2012, 11:31, Roelof Otten wrote: >> Marek Mikus (Czech support of The Bat!): >>> no >> Do I find such an answer a bit arrogant and "so what'ish" >> with regards to Bill's challenge? > It's possible that you find it such, but Marek explained that it's an > internal field and therefor