: [U2] Phone/TAPI Interface, D3/W2K
Perhaps someone can lead me in the right direction.
One of my clients, D3/W2K, dispatches 20-24 HVAC vans daily throughout our
state with upwards of 100-120 calls per day. The dispatcher calls on nextel
to inform the techs of their next appointment and uses
Telathena ( http://www.telathena.com ) has various ways of
connecting u2 PHANTOM jobs to inbound and/or outbound call
distribution systems. Some old versions of Telathena also
ran on non-u2 Pick systems, but I think that the current
versions of Telathena aren't compatible with Pick/d3.
For
PROTECTED]
Subject: [U2] Phone/TAPI Interface, D3/W2K
snip so she doesn't have to have a phone
handset permanently welded to her ear.
Thanks in advance.
Mark Johnson
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Sent: Saturday, July 24, 2004 3:04 PM
Subject: [U2] Phone/TAPI Interface, D3/W2K
Perhaps someone can lead me in the right direction.
One of my clients, D3/W2K, dispatches 20-24 HVAC vans daily throughout our
state with upwards of 100-120 calls per day. The dispatcher calls
Perhaps someone can lead me in the right direction.
One of my clients, D3/W2K, dispatches 20-24 HVAC vans daily throughout our
state with upwards of 100-120 calls per day. The dispatcher calls on nextel to
inform the techs of their next appointment and uses a regular phone to call
the customer
