Perhaps someone can lead me in the right direction. One of my clients, D3/W2K, dispatches 20-24 HVAC vans daily throughout our state with upwards of 100-120 calls per day. The dispatcher calls on nextel to inform the techs of their next appointment and uses a regular phone to call the customer for the upcoming visit.
The question is if there's a way to interface this system (home/cell/alt phones in database) to an external phone system that could place an automated call to that customer and return a status code (ok, busy signal, no answer, answering maching) to the dispatcher so she doesn't have to have a phone handset permanently welded to her ear. Thanks in advance. Mark Johnson ------- u2-users mailing list [EMAIL PROTECTED] To unsubscribe please visit http://listserver.u2ug.org/
