[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-25 Thread Daniel van Vugt
Yes, I mentioned that 13 days ago back in comment #2 and again in comment #12. In comments #3 and #13 you told us that was not the problem. ** Changed in: ffmpeg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose
The solution is too obvious! I looked at https://askubuntu.com/questions/638446/why-do-the-video-players-make-no- sound. There is a comment saying "Sound Settings -> Applications -> See If 'Videos' Is Muted". Volume was at zero for VLC Media Player when it was playing the mp3 file. As soon as I

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose
I should have said that there was no sound even with Clementine or All Settings -> Sound -> Test Sound until I did "pulseaudio -k" command. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose
I've just tried reinstalling pulseaudio and currently installed related packages. These packages were: libpulse0, libpulsedsp, pulseaudio, pulseaudio-module-x11, pulseaudio-utils, pulseaudio-module-bluetooth, gstreamer1.0-pulseaudio, libcanberra-pulse, libpulse-dev, libpulse-mainloop-glib0,

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose
There was no ~./asoundrc or ~/.config/pulse/daemon.conf. I moved ~/.config/totem & ~/.config/vlc to another directory. I tried vlc & totem again: still no sound. I've compared the files in ~/.config/totem & ~/.config/vlc with those on other PC and much the same. I then tried to move the

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread James Cowgill
Try removing some config files (or move them out of the way)? ~/.asoundrc ~/.config/pulse/daemon.conf ~/.config/totem ~/.config/vlc -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title:

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose
I just checked vlc & totem audio for another user (i.e. login) on this PC and everything Ok. So what could be different about my user specifics as compared to another user? gstreamer1.0-libav is installed on all 3 PCs. -- You received this bug notification because you are a member of Ubuntu

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread Daniel van Vugt
Totem uses GStreamer for playing everything, always. If 'gstreamer1.0-libav' is installed then GStreamer uses libav* (ffmpeg). Thus in your case Totem is using ffmpeg, but that is not the default for a fresh Ubuntu installation as gstreamer1.0-libav is not installed by default. Sounds like maybe

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose
Another interesting point is that totem has no dependencies on packages with "ffmpeg" or "libav" as part of the package name. So what is common to totem & vlc that prevents audio working whereas it works on banshee & clementine? Comment #33 implies that the problem is not with ffmpeg as ffplay

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose
Apologies. I forgot to attach the log. I'm so used to Thunderbird where it reminds you if you forget to make an attachment identified as needing one from the email. ** Attachment added: "vlc-ffplay Verbose Terminal.txt"

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose
I ran the vlc & ffplay commands suggested above to give a log which is attached. Is "mpgatofixed32 audio converter error: libmad error: bad main_data_begin pointer" in the vlc significant as it's not in the ffplay log? ffmpeg version 3.2.6-1~backport1.1~xenial package is part of the get-iplayer

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread James Cowgill
To get more logs you can run: mplayer -v ffplay -loglevel verbose vlc --verbose=2 To play files with ffmpeg you want to run "ffplay" not "ffmpeg". Also I notice: ffmpeg version 3.2.6-1~backport1.1~xenial This is another different version of ffmpeg you tried to install? -- You received

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose
Another piece of information. Looking at the documentation for ffmpeg, it mentioned ffplay. So I tried that in Terminal (attached) and the sound was working. So what's so different between ffmpeg a& ffplay? BTW I reverted back to the get_iplayer ppa for ffmpeg as that ppa (using ffmpeg) works Ok

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose
Here is something really interesting. mplayer (from CLI) plays mp3 Ok. mplayer has libav/ffmpeg dependencies of libavcodec-ffmpeg56, libavutil-ffmpeg & libavformat-ffmpeg56. vlc only has the first 2 of those packages as libav/ffmpeg dependencies. So my deduction is that this problem has nothing

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose
I've now checked all the ffmpeg & libav packages against those on the PC on which sound works. They all match and I've done all the reinstalls again but still sound doesn't play for vlc on mp3 files. I can't think of anything to do next. I don't want to reinstall Ubuntu as that's a big job in

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt
I did intentionally omit some ffmpeg packages that I thought should be irrelevant, but you can try reinstalling those too. It won't hurt. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title:

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt
I worked it out from experience and the common version number 7:2.8.11-0ubuntu0.16.04.1 However more generally you can see the full list of binary ffmpeg packages here: https://launchpad.net/~ubuntu-security/+archive/ubuntu/ppa/+build/12004843 -- You received this bug notification because you

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose
How did you work out to do sudo apt install --reinstall libavutil-ffmpeg54/xenial libavresample-ffmpeg2/xenial libavformat-ffmpeg56/xenial libavfilter-ffmpeg5/xenial libavdevice-ffmpeg56/xenial libavcodec-ffmpeg-extra56/xenial libavcodec-extra/xenial as per comment #19? i.e. how did you

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt
We already reinstalled the ffmpeg (libav) packages in comment #19-#20. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title: No audio on vlc or videos sound or video files To manage

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose
Yes you're correct in that I meant totem (not vlc) when I was referring to playing a video file after "sudo apt remove gstreamer1.0-libav". When you say a complete reinstall, do you mean a complete reinstall of Ubuntu? Isn't there a way of removing ffmpeg packages and reinstalling them? -- You

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt
I think you mean "totem", not "vlc", right? That complaint from totem is half-expected. I thought gstreamer had alternative plugins to cover common mp4 cases, but I can't find those alternatives. So we're stuck with gstreamer1.0-libav, which depends on your broken ffmpeg installation. And that's

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose
I've tried mp3, ogg, wav and aac: all fail to make audio work. Screen shot of vlc->Tools->Preferences->Audio attached. This command does NOT make audio work in Totem for an mp4 video file? sudo apt remove gstreamer1.0-libav It actually caused vlc to say that it needed the gstreamer1.0-libav

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread Daniel van Vugt
1. Is there any file type for which VLC can play the audio? 2. Can you provide a screenshot (Alt+PrtScn) of the dialog: VLC > Tools > Preferences > Audio ? 3. Does this command make audio work in Totem? sudo apt remove gstreamer1.0-libav -- You received this bug notification because you are

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose
BTW I've also checked the versions (in Synaptic) for ffmpeg, gstreamer, libav packages. The installed & latest versions all match. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title: No

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose
Just tried above forced reinstalls. Still vlc won't audibly play mp3 files. all.txt (output of all packages) attached. ** Attachment added: "all.txt" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5083909/+files/all.txt -- You received this bug notification

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread Daniel van Vugt
Yes I had the same thought; that this sounds specific to ffmpeg libraries/apps. Like VLC. Although Chrome uses ffmpeg it contains its own private (older) version. So that's why Chrome/Chromium would be unaffected. Totem wouldn't usually be affected, except that having gstreamer1.0-libav

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose
I thought that I'd just mention another bug 1753385 (for Sound Converter) now as I didn't think that it was relevant to this bug until now. Sound Converter (which I use occasionally, mostly for converting wav files to mp3 files) stopped working on this barebones PC approx a week ago. In fact I

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose
Done the downgrade (all.txt attached showing downgrade 3.7 successful. Tried vlc with mp3 files again and still doesn't work. ** Attachment added: "all.txt" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5081080/+files/all.txt -- You received this bug

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread Daniel van Vugt
Just the subset you have installed right now need downgrading: ii pulseaudio1:8.0-0ubuntu3.8 amd64PulseAudio sound server ii pulseaudio-module-bluetooth 1:8.0-0ubuntu3.8

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose
The purge & reboot made no difference. For the last instruction, did you mean to install ALL the approx 30 deb files? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title: No audio on vlc or

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread Daniel van Vugt
OK, next idea: You seem to have config files from the old version of pulse still installed: ii libpulse0:amd64 1:8.0-0ubuntu3.8 amd64PulseAudio client libraries rc libpulse0:i386

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose
I've done all the above previously and have done all the above just now. Still no audio on this PC for mp3 files using vlc, but audio Ok on other very similar (both barebones Intel with same memory) PC with same software (i.e. Ubuntu 16.04, vlc). Other (new) PC had recent install from 16.04.3 and

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread Daniel van Vugt
Testing VLC on 16.04, mp3s are playing for me. So I wonder what the remaining difference is for you... While playing an mp3 in VLC, please check: 1. The status bar is moving and the time counter increasing; and 2. System Settings > Sound > Applications shows an entry for VLC and it's not

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose
all.txt attached as requested. ** Attachment added: "all.txt" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080156/+files/all.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread Daniel van Vugt
OK, thanks. Just to be sure we haven't missed something, please also attach output of all packages: dpkg -l > all.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1755144 Title: No audio on

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose
The above packages are in (and only in) https://launchpad.net/~jon- hedgerows/+archive/ubuntu/get-iplayer. That ppa also uses other libav type packages. I use that ppa in order to use get_iplayer app as the BBC keep changing iPlayer re their servers for it. I used y-ppa-manager (from

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-14 Thread Daniel van Vugt
Thanks. It looks like your issues might be caused by these unsupported package versions you have installed: ii libavcodec-extra 7:3.3.3-2~ubuntu16.04.1~ppa1 all FFmpeg library with extra codecs (metapackage) ii

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-14 Thread John Rose
I did the "sudo dpkg -i *,deb" after cd to the directory containing the downloaded 3.7 pulseaudio deb files. All installed with warnings about downgrading from 3.8 to 3.7. However, there was now a No Entry sign on the 'systray'. So I ran Synaptic and there were 3 'missing' packages, namely:

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread Daniel van Vugt
Good question. Once you have downloaded the .deb files you can install them directly and they will replace the existing (newer) version you had installed. You shouldn't try uninstalling those packages because there are dependencies on them elsewhere in Ubuntu. Only change the versions that you

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose
I just wanted to check the best method of uninstalling the existing corresponding packages & installing these downloaded packages without having dependency problems. I'm not a Sysadmin so I don't know the best method. The reason I ask is that when I try using Synaptic to do the uninstall I get

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread Daniel van Vugt
I don't think you need to test that. PulseAudio is always used by default by the standard Ubuntu apps. However, if some apps work and others don't then there is a good chance that your problem is with certain libraries/codecs and not others. Please: 1. Finish testing the previous pulseaudio

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose
I checked out your suggestion of "System Settings > Sound > Applications and verify (while running) that the problematic applications aren't muted or have different volume": check was Ok. I'll try the reverting to previous pulseaudio suggestion later. I have a question. This PC doesn't play an

[Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-12 Thread Daniel van Vugt
First, please check System Settings > Sound > Applications and verify (while running) that the problematic applications aren't muted or have different volume. Second, it's interesting you say a few weeks ago because the latest pulseaudio update is only a few weeks old: