** Changed in: evolution-exchange
Status: Unknown = Invalid
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Same problem here with evo 2.28.3 on Lucid. Specifically:
- Connection to mail works (albeit very slowly, but that might be a
hoster problem)
- Switching to calendars results in The evolution calendars have quit
unexpectedly. Mail ceases to work until I evolution --force-shutdown .
Receive
It also affects me on Lucid. The OWA functionality of Evolution has been
crippled since 9.04. I am now using !0.04. Same thing!
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** Changed in: evolution-exchange
Status: Confirmed = Unknown
** Changed in: evolution-exchange
Importance: Unknown = Medium
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I apologize if this is a stupid question, but should this be resolved
for 2.28.3 without having to apply the patch? That was the
understanding I got from reading the thread. However, I am on Lucid
Lynx using 2.28.3 and continue to have this problem. I only recently
installed Ubuntu on this
@Darxus, Mizu provided a backtrace in comment #122 (and a patch in
comment #129). Did he trace the wrong process?
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Adam: I missed that, thanks. I don't actually know enough to
positively identify #122 as a backtrace, but at the point a backtrace
got posted anyone should have changed the status of this bug from
incomplete to confirmed to get the attention of developers again.
Doing that now. And now I see
Upstream bugs look like a fix was included in version 2.27.5+ which is
older than both Karmic and Lucid. (But not in jaunty or jaunty-
updates.)
So if you're still seeing this problem with a newer version, we need to
know.
And I'm due to try evolution again.
If you need this in an older Ubuntu
Somebody should make launchpad notice and report when upstream bugs'
statuses are changed. This was (supposedly) fixed over a year ago.
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Upstream says to delete ~/.evolution/exchange and
~/evolution/mail/exchange directories.
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Lame. Doesn't support Exchange 2007 which my company recently upgraded
to, only 2000 and 2003. I hate undocumented protocols.
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I still have this problem in Ubuntu Lucid Lynx; Evolution 2.28.3
¨Lost connection to Evolution Exchange backend process¨
Still hope that someone will get a solution.
Regards,
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Just starting using Ubuntu and came across this same problem. What
amazes me is that this bug affects so many people and no one has
provided a trace yet.
Well, hopefully I can get things rolling again. I've attached my
backtrace.
What I did in Evolution was simply click on Calendars, then check
** Changed in: evolution-exchange (Ubuntu)
Status: Incomplete = Confirmed
** Changed in: evolution-exchange (Ubuntu)
Status: Confirmed = Incomplete
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According to comment #92, no work will be done on this bug until someone
provides a backtrace:
https://wiki.ubuntu.com/Backtrace#Already%20running%20programs
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I am having this chronic Lost connection to Evolution Exchange backend
process problem with evolution 2.26.1-0ubuntu2 / evolution exchange
2.26.0-0ubuntu3 / Ubuntu 9.04 / Outlook Web Access 2003, over a lan (2
hops, 0.556ms pings).
I have 970 emails in my inbox.
Why do the error messages say
I tried the patch from http://bugzilla.gnome.org/show_bug.cgi?id=522277 and all
it does is make the error not appear anymore in Evolution, but when I try to
click on an unread e-mail I still get:
Unable to retrieve message
Lost connection to Evolution Exchange backend process
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After restarting Evolution a few times this fix seems to have taken
affect. :) The first few times I saw the behaviour in my prior post, but
it fixed itself it seems.
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P0per, thank you for your work on this. Can you please tell us what
version of Evolution and Evolution-Exchange you applied the upstream
patch to?
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Patch is only against evolution-exchange.
I applied it to the latest from svn trunk, from http://svn.gnome.org/svn
/evolution-exchange/trunk.
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(I've mirrored this comment in the upstream bug)
I've confirmed by debugging that the root cause of this issue is
http://bugzilla.gnome.org/show_bug.cgi?id=522277. That bug's got a patch
attached, which resolves the issue for me. Please push for inclusion
into evolution, as without this fix,
Well, there is an upstream bug anyway
(http://bugzilla.gnome.org/show_bug.cgi?id=498099). Point is that there
has NEVER been a reaction of any developer there even though the bug has
been posted on 2007-11-19.
Btw. I attempted to register for a Bugzilla account a couple of weeks
ago but a
** Changed in: evolution
Status: New = Invalid
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oss_test_launchpad: as long as the bug is in new / incomplete it
cannot meaningfully be communicated upstream. Once there is a
reasonable understanding of the root cause of the problem, it can be
marked as Confirmed and passed upstream. For further information
about the lifecycle of a bug in
Hi,
If the patch isn't going to be accepted, then this case might be
closed :)
-
Michal Zimen michal.zi...@gmail.com
[ I am Beloved, Therefore I am. ]
On Fri, 2009-01-23 at 09:00 +, era wrote:
oss_test_launchpad: as long as the bug is in new / incomplete it
cannot
Hi,
Sorry, I was out for a longer time...
So, I tried to upgrade evolution-exchange with last update 2.24.2, but
there is still the same problem.
The fix which helps me looks like this:
--- mail-stub-exchange-old.c2008-12-04 12:43:18.0 +0100
+++ mail-stub-exchange.c
Anyone with some knowledge going to hand over this information upstream?
Suppose it's rather futile to describe problems here when the people who
would be concerned do not read this forum.
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apt-get source evolution-exchange (from Intrepid repository)
./configure --prefix=/usr --enable-maintainer-mode (config.h is attached)
make make install
** Attachment added: config.h from ./configure script
http://launchpadlibrarian.net/19637885/config.h
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@mizu: thanks. Now, please check if there was a ./debian directory
created under the ./evolution-exchange-2.24.1, but I think this might be
more of a rethorical question...
Here's the deal: when you 'apt-get source blah', 3 files are downloaded:
- blah_version.orig.tar.gz
-
I have download deb sources of evolution-exchange with the same version
as binary and recompile it manually. Suddenly my problem disappeared and
till now I haven't found any problems. I didn't change any permission of
my mailbox.
I don't understand how could it be possible. :)
Does anyone have
@mizu -- neither do I... what exactly did you download? How did you
recompile install it? What version are you running?
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The Arthaey/Leonard fix worked for me in Intrepid. Could it be a file
permission problem?
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OK; again me:)
I've found out, there is exchange with debuging information, about I didn't
know before.
so here is the output:
Program received signal SIGSEGV, Segmentation fault.
0xb6fafd07 in g_str_hash () from /usr/lib/libglib-2.0.so.0
(gdb) bt
#0 0xb6fafd07 in g_str_hash () from
Further, output from gdb:
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb622e720 (LWP 18305)]
0xb6e35d07 in g_str_hash () from /usr/lib/libglib-2.0.so.0
and backtrace of stack:
#0 0xb6e35d07 in g_str_hash () from /usr/lib/libglib-2.0.so.0
#1 0xb6e04e87 in
I agree, evolution in Ubuntu 8.10 has the same problem.
I attached strace output. I hope it could be usefull.
** Attachment added: exchange.strace
http://launchpadlibrarian.net/19274811/exchange.strace
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The problem is still present in Ubuntu 8.10
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@ hggdh: I suppose upstream should only be bothered with comments from
people with some technical knowledge, so not anyone can do it.
General remark: Noticed that when there have been backend process
problems while loding messages into Evolution the first time, you cannot
acces them later,
Aynone going to hand over this information upstream?
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@oss_test_launchpad: anyone can add data to upstream bugs. Please feel
free to do it yourself.
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This is a bug tracker, so the information provided by you here is of
little use, I am afraid.
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I have this same issue about 5 times a day on my work machine which is a
dual core Xeon powered Dell Precision 490 running Hardy.
At home, I rarely have this issue - maybe once a week - on my AMD Athlon
64 X2 home-made machine running Hardy.
Might this be a kernel / CPU compilation issue? Both
Folks,
I'm not sure if you guys knew about the product called Crossover, but it
has allowed me to run Office 2007 and Outlook 2007 natively within Ubuntu 8.04.
It is lightning fast and leaves WINE in the dust. It is well worth the $40.
Here is the URL if you are interested;
At least for now there is no forwarding of comments between Launchpad
and Bugzilla.
If you want to get closer to the developers, you should probably add
comments to the Bugzilla rather than here.
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Could there be implemented an automatic connection between Launchpad and
Bugzilla? Suppose most bug filers would prefer to stay in one system.
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The Ubuntu guys have already thought of that:
http://news.launchpad.net/cool-new-stuff/bugzilla-and-trac-plugins-now-in-beta
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1) - Has there been any progress on this issue?
2) - Is there an automatic connection between Launchpad and Bugzilla, or are
these discussions here all in vain unless someone once more forwards this?
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Thank you for this information.
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After restarting a few times, it now works, but only with newer
messages. Older messages are not being displayed. Clicking Send-
Receive leads to nothing.
Is there any way of manually making evolution re-sync mails?
** Also affects: evolution
Importance: Undecided
Status: New
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I also linked this against evolution, hope this was right. Sorry I did
not find a link to the GNOME bug tracker.
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@oss_test_launchpad
Since evolution flakes on me periodically, I created a fixevolution.sh
script for myself, consisting of the following two lines:
evolution --force-shutdown
rm -rfv ~/.evolution/mail/exchange/myEmailAccountFolder/
Obviously, you'll ls ~/.evolution/mail/exchange/ to see what
This still goes for an Ubuntu 8.10 Alpha with all updates, 64-Bit,
Evolution 2.23.91. I wonder why a software that is still so buggy is
part of Ubuntu (tested Ubuntu 8.04 before - there I got continuous
crashes).
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Dear all,
There is another way of checking exchange via OWA using Thunderbird on
Ubuntu I have recently found - this evolution problem still needs to be
fixed as a matter of priority as this method I consider to be pretty
'hacky'.
I share everyone's frustrations that evolution can still be
Since evolution-exchange is kind of obsolete (it doesn't support
Exchange 2007), I guess the progress of fixing stuff is going pretty
slow.
I think there is more concentration on the MAPI provider (http://www.go-
evolution.org/MAPIProvider). However, on that project there only seems
to be a
This still happens for me on Ubuntu Hardy - Evolution 2.22.3.1
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Regarding 'gnome-keyring-d' eating CPU when you write a new message:
On my computer this was caused by the address autocompletion feature trying to
connect to the global address list. Disabling Autocompletion fixed it.
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I'm running version 2.22.2-0ubuntu1 on Hardy and I'm seeing this it
crash fairly regularly:
Thread 1 (Thread 0xb64b6960 (LWP 30857)):
#0 0xb6f1a307 in g_str_hash () from /usr/lib/libglib-2.0.so.0
#1 0xb6eeb6ab in g_hash_table_lookup () from /usr/lib/libglib-2.0.so.0
#2 0x0805f049 in
Should have attached a core file
** Attachment added: Core file
http://launchpadlibrarian.net/15737237/core.30857.gz
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Sorry I needed to remove the core as it contains some sensitive
information
** Attachment removed: Core file
http://launchpadlibrarian.net/15737237/core.30857.gz
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I think they broke it again in the last couple of updates. Today I
cannot get Evolution to keep its connection more than a few minutes.
Yesterday it worked most of the day. I enabled pre-release updates and
even that is not helping now.
Every few weeks I'm on support and get added to a couple
You would need to provide a backtrace of the evolution-exchange-storage
process to determine what is really going on with this bug.
** Changed in: evolution-exchange (Ubuntu)
Status: Triaged = Incomplete
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Two days and counting and not one single problem. It does seem that the
pre-release updates have resolved the issues we've all been experienced
around the Exchange connector. One item that is of a concern is that
I've noticed that the invites I'm getting are not being presented in the
proper
Yes, after installing the whole update set a few times I am also now ok
and have been a few days.
I did experience the same problem as you re. calendar invitations
showing up as emails with no way to accept/reject etc
This seems to be due to the new evolution-plugins module, since as soon as
I can confirm what clakomy said: in the pre-release repository (06/03/2008)
there is the whole set of packages to update evolution to 2.22.2: i updated it
this morning and it has been running since (it's mid afternoon now) with no
issues. I tried all operations which caused previous versions to
So I was just about to uninstall everything and start over after having
tried everything on this thread (including consulting my witch doctor
for ideas), when I chose to just uninstall/reinstall the exchange
plugin. I removed the plugin and deleted the /mail and /exchange
directories and then
Does anyone have instructions on how to do a complete uninstall? I went
through Synaptic and checked completely remove on everything that
looked Evolution related to me, then I deleted my ~./evolution
directory. Then I reinstalled via Synaptic, and apparently I missed
some configuration files,
Best way to do a reinstall is to do it from terminal sudo apt-get
install evolution. I have to also update everyone on my earlier
posting; the problem came back. So, I did the scary thing and added
pre-release updates in software sources. This lead to a complete
upgrade of Evolution and its
Here's how the Evolution developers want these things debugged:
http://www.gnome.org/projects/evolution/bugs.shtml
Some experiments from a few different people with running with E2K_DEBUG
as described in the above page could help. Try to find out when it
fails and attach as detailed logs as
I agree with tskytta, latest evo updates (05/30/2008) do not fix
anything: calendar crashes within minutes and email folders are stable
at best for an hour if not intensively used. My fear is that this bug is
getting too old and no one is caring about it. Latest stable evolution
release is
the same, with last updates I've got broken evolution.
For any folder I'm getting 'Error while Refreshing folder', with any letter -
'Lost connection to Evolution Exchange backend process'.
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Looks like simple uninstall-install solves the problem, now I have working
evolution.
I hope this workaround is permanent.
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I don't know if anybody actually monitors this bug, but last night my time
these broken Evolution + library updates appeared in the normal Hardy Updates
and I was dummy enough to accept them assuming that somebody had actually seen
our reports and prevented the broken update from moving from
Same configuration and same problem as everybody here.
If it can help, I've noticed that the process which makes the CPU usage
hitting 100% is gnome-keyring-d
It only occurs when I try to write a message in evolution
Thanx
Stéphane
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I have noticed a something about this (on my machine at work)
The last 2 days I have been experiencing backend connection errors
much more that the week before and it was driving me crazy, I did not
remember doing any updates.
When I logged on a terminal server session I noticed I was getting
Hi
What can we do to help fix this problem ?
I am running 8.04 LTS.
My previous installation of Ubuntu 7.10 only lost connection to the exchange
server occasionally.
The 8.04 LTS version loses connection every few minutes, with my CPU usage
hitting 100 % on one of the CPU cores
Tried
Update
Removing all filters as well as clearing the automatically check for email
every 10 minutes did not help
Still loses connection (:
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I have the same combination of package as Tskytta and, more or less, i'm back
to where i started: when i create a new message, half of the times evolution
loses connection with the backend process, CPU usage goes to 100% and the only
way out is to close Evo and restart it.
I do not know what
Ok, after a bit of a nightmare I recovered and it seems that it's the
combination of Evolution update + library updates that brakes the Evolution and
makes it to lose contact to backend process in a few minutes. The following set
of files from Hardy Updates seems to work for me:
evolution
I had the same problem yesterday: on 05/02 the pre-release updated fixed
most of the issues, but the new 05/07 pre-release update renders
evolution unusable (exchange connector loses connection after few
minutes from start-up). I then uninstalled all evolution packages,
disabled hardy pre-released
Well... I had the pre-released updates (hardy proposed) enabled and got
my Evolution updated on Tuesday morning. I run Ubuntu 8.04 and Evolution
2.22.1.1.
Since then it's been pretty much nightmare, the rare occurrences of losing
connection to Exchange backend process now happen pretty much
Yeah, pretty much the same thing here. Until I updated (as in: when was
using the base Hardy install) evolution I'd get a half-dozen crashes a
day of the exchange connector. Since then it's been completely
unusable. I can't open my inbox to even read mail now and trying to
enable my calendar is
Same here. I updated last night, and now crash every time I access
calendar or tasks.
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Yup, me too.
My previous stable evolution is now unusable with the exchange
connector. This is getting really bad.
-G
On Thu, May 8, 2008 at 12:57 AM, cnkbrown [EMAIL PROTECTED] wrote:
Same here. I updated last night, and now crash every time I access
calendar or tasks.
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@Enryfox: Thanks, seems that the mirror I use received the updates later
than your one.
I've now also installed the evolution update and have seen no further
crashes of the exchange backend so far. Thanks a lot!
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What do you mean by 'hardy pre-release update'? Where did you get the
new evolution version from?
Thanks, a.
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in system-administration-software sources go to the update pane and check
pre-released updates (hardy proposed)
In synaptic update the package database and install all available upgrades: it
should includes some evolution packages and it looks like issues are fixed.
bye
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I would have to agree, at this point in time it appears to be fixed,
also the problem with mail filtering (if using the exchange connector)
seems to be fixed also.
I hope so :-)
Thanks to all who worked on this
-g
On Tue, May 6, 2008 at 12:07 AM, Enryfox [EMAIL PROTECTED] wrote:
in
I can also confirm this bug in 8.04 final. I've already recreated my
account, but this didn't help. As others already reported, evolution
loses connection to the exchange backend. I can especially confirm the
behavior that Enryfox described:
Creating a message filter and preforming a crtl+a
This morning i updated Evolution allowing hardy pre-release update. Not
a single crash in the whole morning, it has been stable for more than 6
hours (and i wrote several e-mails ... ). I do not know if it has been
fixed or it is just a lucky day, i just wanted to share this possible
solution.
Can confirm I have the same problem in 8.04 LTS final. With the same
triggers as Eric and Enryfox.
Only way to fix it is to restart Exchange.
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To add to what Enryfox stated. I also can confirm that the bug is in
8.04 LTS final. I've also noticed an increase in local drive activity
prior to Evolution loosing connection to the backend service. Killing
the trackerd process seems to help.
Triggers for me are:
1.) Attempting to switch
Forgot a trigger: Creating a message filter and preforming a crtl+a
followed by a crtl+y.
-GC
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Bug confirmed and still present in ubuntu 8.04 LTS final.
Connection to exchange server is lost typically within an hour of
running evolution. Only way out is to close and restart evolution.
Situation that seems to trigger this issue:
1) writing a new e-mail (address completion using GAL stops
** Changed in: evolution-exchange
Status: Unknown = Confirmed
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Arthaey Angosii, you are a genius! Thanks a TON!
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Using those tricks solves about 99% of problems I have when
communicating against MS Exchange Server from Evolution.
evolution --force-shutdown
try, again
evolution --force-shutdown
rm /tmp/.exchange-username
evolution --offline
using gconf-editor
apps-evolution-mail- accounts, edit exchange
** Bug watch added: GNOME Bug Tracker #498099
http://bugzilla.gnome.org/show_bug.cgi?id=498099
** Also affects: evolution-exchange via
http://bugzilla.gnome.org/show_bug.cgi?id=498099
Importance: Unknown
Status: Unknown
** Changed in: evolution-exchange (Ubuntu)
Status:
I read through the whole thread of complaints. I have not tried the various
fixes, but their experiences mirror my own. I typically have to do an evolution
--force-shutdown every few mail operations, or several times/hour which ever
comes first. It is basically totally uselessl.
I have been
On the lasts days I tried evolution on RHEL WS 5. It suffers the same
symptoms.
This is not an ubuntu/debian specific.
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This bug is probably a combination of a number of communication problems
between the exchange-connector and MS Exchange servers. Before giving
up on the exchange-connector, however, I think it's useful to take a
look at this Novell info:
http://www.novell.com/coolsolutions/trench/16234.html
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