Re: OT Friendly customers....

[Heather Laine via use-livecode]

Yikes. 

I took my eye off the list for just a few hours...

Folks, please, no. None of this here. We are here to discuss something we have 
in common, viz, LiveCode. I like to think that focussing on something we have 
in common helps to heal divides and reduce extreme views on all sides, but 
whether it does or not it is never appropriate to air these kinds of views on 
this list.

My best regards to all and not another peep out of any of you on this topic.

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 29 Jan 2021, at 01:12, Bob Sneidar via use-livecode 
>  wrote:
> 
> Why am I still seeing this? 
> 
> Bob S
> 
> 
>> On Jan 28, 2021, at 4:21 PM, Curry Kenworthy via use-livecode 
>>  wrote:
>> 
>> 
>> Stephen:
>> 
>>> forgive me that last post was supposed to be for Curry only
>> 
>> Stephen, I want to thank you for providing verification of the kind of hate 
>> speech/harrassment you were sending offline.
>> 
>> And for the record, I didn't attack you - I mentioned the FBI's lack of 
>> action when commenting on the proliferation of scams. Didn't start that 
>> thread, nor that topic. Didn't promote politics; stated my position AGAINST 
>> politicizing institutions, so that real crime can be addressed.
>> 
>> Nor did I mention Trump or a political position.
>> 
>> You ILLOGICALLY jumped to the conclusion that I was talking about this 
>> year's political situation (ignoring the details, including the dates that 
>> clearly preceded the situation you have in mind) and decided to mentally 
>> place me into a category of people that you hate.
>> 
>> Then you proceeded to attack ME (based on irrational reasoning) and send me 
>> hateful messages. Along with creepy demands to know which "team" I'm on.
>> 
>> You proactively mentioned Trump and your own brand of politics.
>> I didn't mention any political position to you.
>> 
>> I couldn't care less about your political opinions or proclivities.
>> I'm not bothered if you have "zero respect" or hate me based on your 
>> prejudices and illogical thinking.
>> 
>> I do find it disturbing when I see hatred, but it doesn't bother me 
>> personally when it's directed at me. I'll sleep just fine!
>> 
>> Rest assured that I'm definitely not on your "team."
>> You can keep all that offlist - and remember, I'm not your offlist.
>> Start a hate blog, or talk to your buddies about it.
>> 
>> But I do care about logic. Look at the years: you messed up.
>> All that ranting and raving, interrupting a thread with attacks, all based a 
>> false premise: assuming that I was talking about this year's events. 
>> Congratulations!
>> 
>> Now, can we get back to LC or not?
>> 
>> I've stated that I am AGAINST politicizing organizations including this 
>> list. Nor do I want your offlist rants. LC only please!
>> 
>> Best wishes,
>> 
>> Curry Kenworthy
>> 
>> Custom Software Development
>> "Better Methods, Better Results"
>> LiveCode Training and Consulting
>> http://livecodeconsulting.com/
>> 
>> ___
>> use-livecode mailing list
>> use-livecode@lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your subscription 
>> preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
> 
> 
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Re: OT Friendly customers....

[Bob Sneidar via use-livecode]

Dude! I am quoting YOUR text!

Bob S


On Jan 28, 2021, at 6:15 PM, Curry Kenworthy via use-livecode 
mailto:use-livecode@lists.runrev.com>> wrote:

Bob:
> Why am I still seeing this?

Why are you continuing this topic? And quoting the entire text?

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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Bob:
> Why am I still seeing this?

Why are you continuing this topic? And quoting the entire text?
I consider the topic closed, and the horse just about beaten to death.
Dead yet? Yeah...probably. Just about.

I didn't start this, or even continue it - I received a series of 
unprovoked attacks. Each time I've responded only to correct the facts.

The posts are all archived, and that's easily proven. This time too.

But I am sorry that anyone else had to see this discussion.
For that matter, sorry I had to see it too! I don't want it.
Incredible waste of time and list space.
This was Stephen's topic, so I can't answer the why. No idea.
Stephen owns this topic and his political comments.
Nor do I have the slightest interest in it.

I suggest again that we move off this topic, and stick to LC discussion.
Maybe next time you can quote an entire post that's LC-related!
Back to LC please. Thanks.

Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[Peter Bogdanoff via use-livecode]

The customers are friendly. The developers are grouchy.

> On Jan 28, 2021, at 5:12 PM, Bob Sneidar via use-livecode 
>  wrote:
> 
> Why am I still seeing this? 
> 
> Bob S
> 
> 
>> On Jan 28, 2021, at 4:21 PM, Curry Kenworthy via use-livecode 
>>  wrote:
>> 
>> 
>> Stephen:
>> 
>>> forgive me that last post was supposed to be for Curry only
>> 
>> Stephen, I want to thank you for providing verification of the kind of hate 
>> speech/harrassment you were sending offline.
>> 
>> And for the record, I didn't attack you - I mentioned the FBI's lack of 
>> action when commenting on the proliferation of scams. Didn't start that 
>> thread, nor that topic. Didn't promote politics; stated my position AGAINST 
>> politicizing institutions, so that real crime can be addressed.
>> 
>> Nor did I mention Trump or a political position.
>> 
>> You ILLOGICALLY jumped to the conclusion that I was talking about this 
>> year's political situation (ignoring the details, including the dates that 
>> clearly preceded the situation you have in mind) and decided to mentally 
>> place me into a category of people that you hate.
>> 
>> Then you proceeded to attack ME (based on irrational reasoning) and send me 
>> hateful messages. Along with creepy demands to know which "team" I'm on.
>> 
>> You proactively mentioned Trump and your own brand of politics.
>> I didn't mention any political position to you.
>> 
>> I couldn't care less about your political opinions or proclivities.
>> I'm not bothered if you have "zero respect" or hate me based on your 
>> prejudices and illogical thinking.
>> 
>> I do find it disturbing when I see hatred, but it doesn't bother me 
>> personally when it's directed at me. I'll sleep just fine!
>> 
>> Rest assured that I'm definitely not on your "team."
>> You can keep all that offlist - and remember, I'm not your offlist.
>> Start a hate blog, or talk to your buddies about it.
>> 
>> But I do care about logic. Look at the years: you messed up.
>> All that ranting and raving, interrupting a thread with attacks, all based a 
>> false premise: assuming that I was talking about this year's events. 
>> Congratulations!
>> 
>> Now, can we get back to LC or not?
>> 
>> I've stated that I am AGAINST politicizing organizations including this 
>> list. Nor do I want your offlist rants. LC only please!
>> 
>> Best wishes,
>> 
>> Curry Kenworthy
>> 
>> Custom Software Development
>> "Better Methods, Better Results"
>> LiveCode Training and Consulting
>> http://livecodeconsulting.com/
>> 
>> ___
>> use-livecode mailing list
>> use-livecode@lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your subscription 
>> preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
> 
> 
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Re: OT Friendly customers....

[Bob Sneidar via use-livecode]

Why am I still seeing this? 

Bob S


> On Jan 28, 2021, at 4:21 PM, Curry Kenworthy via use-livecode 
>  wrote:
> 
> 
> Stephen:
> 
> > forgive me that last post was supposed to be for Curry only
> 
> Stephen, I want to thank you for providing verification of the kind of hate 
> speech/harrassment you were sending offline.
> 
> And for the record, I didn't attack you - I mentioned the FBI's lack of 
> action when commenting on the proliferation of scams. Didn't start that 
> thread, nor that topic. Didn't promote politics; stated my position AGAINST 
> politicizing institutions, so that real crime can be addressed.
> 
> Nor did I mention Trump or a political position.
> 
> You ILLOGICALLY jumped to the conclusion that I was talking about this year's 
> political situation (ignoring the details, including the dates that clearly 
> preceded the situation you have in mind) and decided to mentally place me 
> into a category of people that you hate.
> 
> Then you proceeded to attack ME (based on irrational reasoning) and send me 
> hateful messages. Along with creepy demands to know which "team" I'm on.
> 
> You proactively mentioned Trump and your own brand of politics.
> I didn't mention any political position to you.
> 
> I couldn't care less about your political opinions or proclivities.
> I'm not bothered if you have "zero respect" or hate me based on your 
> prejudices and illogical thinking.
> 
> I do find it disturbing when I see hatred, but it doesn't bother me 
> personally when it's directed at me. I'll sleep just fine!
> 
> Rest assured that I'm definitely not on your "team."
> You can keep all that offlist - and remember, I'm not your offlist.
> Start a hate blog, or talk to your buddies about it.
> 
> But I do care about logic. Look at the years: you messed up.
> All that ranting and raving, interrupting a thread with attacks, all based a 
> false premise: assuming that I was talking about this year's events. 
> Congratulations!
> 
> Now, can we get back to LC or not?
> 
> I've stated that I am AGAINST politicizing organizations including this list. 
> Nor do I want your offlist rants. LC only please!
> 
> Best wishes,
> 
> Curry Kenworthy
> 
> Custom Software Development
> "Better Methods, Better Results"
> LiveCode Training and Consulting
> http://livecodeconsulting.com/
> 
> ___
> use-livecode mailing list
> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your subscription 
> preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode


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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Stephen:

> forgive me that last post was supposed to be for Curry only

Stephen, I want to thank you for providing verification of the kind of 
hate speech/harrassment you were sending offline.


And for the record, I didn't attack you - I mentioned the FBI's lack of 
action when commenting on the proliferation of scams. Didn't start that 
thread, nor that topic. Didn't promote politics; stated my position 
AGAINST politicizing institutions, so that real crime can be addressed.


Nor did I mention Trump or a political position.

You ILLOGICALLY jumped to the conclusion that I was talking about this 
year's political situation (ignoring the details, including the dates 
that clearly preceded the situation you have in mind) and decided to 
mentally place me into a category of people that you hate.


Then you proceeded to attack ME (based on irrational reasoning) and send 
me hateful messages. Along with creepy demands to know which "team" I'm on.


You proactively mentioned Trump and your own brand of politics.
I didn't mention any political position to you.

I couldn't care less about your political opinions or proclivities.
I'm not bothered if you have "zero respect" or hate me based on your 
prejudices and illogical thinking.


I do find it disturbing when I see hatred, but it doesn't bother me 
personally when it's directed at me. I'll sleep just fine!


Rest assured that I'm definitely not on your "team."
You can keep all that offlist - and remember, I'm not your offlist.
Start a hate blog, or talk to your buddies about it.

But I do care about logic. Look at the years: you messed up.
All that ranting and raving, interrupting a thread with attacks, all 
based a false premise: assuming that I was talking about this year's 
events. Congratulations!


Now, can we get back to LC or not?

I've stated that I am AGAINST politicizing organizations including this 
list. Nor do I want your offlist rants. LC only please!


Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[Stephen Barncard via use-livecode]

forgive me that last post was supposed to be for Curry only.


--
Stephen Barncard - Sebastopol Ca. USA -
mixstream.org


On Thu, Jan 28, 2021 at 3:41 PM Stephen Barncard 
wrote:

> Dear Curry,
> What has happened in Washington was way beyond the definition of political.
> You are a vindictive, delusional, selfish person.
> I was trying to give you an off-ramp to your parade of lies, or at least
> apologize.
> Instead you repeated my off-list message to you on the use-list. Very low
> class.
> What was the purpose of that? What were you looking for,  people to back
> up your sorry ass?
> If you are Republican and still support Trump the traitor and his
> supporters, then I have zero respect for you.
> period.
>
> sqb
> --
> Stephen Barncard - Sebastopol Ca. USA -
> mixstream.org
>
>
> On Thu, Jan 28, 2021 at 11:47 AM Curry Kenworthy via use-livecode <
> use-livecode@lists.runrev.com> wrote:
>
>>
>> Stephen:
>>
>>  > Curry's gaslight and personal attack
>>
>> Sorry guy, not true. Simply holding your post up to logic.
>> You are political, so maybe you see politics everywhere.
>>
>> As I wrote to you offlist, in reply to your hateful and cursing rant:
>>
>> "Look again at my post. Notice the timeframe of the scams I mentioned.
>> Now become aware of the timeframe of the FBI stuff YOU are talking
>> about. Then apply logic. Or math. If you can!"
>>
>> It turns out that you are here promoting a particular brand of politics.
>> Or at least attacking what you perceive as a different brand.
>>
>> And ironically, you display outright hatred against a group of people!
>> Without being a bit bashful about it.
>> Nice, Stephen. Great follow-up to your previous gender-bashing, which
>> I'll be more than happy to link, if that's what you desire.
>>
>> I briefly mentioned lawfulness and spoke AGAINST politicizing
>> institutions as a way to reduce crime and scams, in the context of and
>> relevant to an already off-topic discussion. Too many scams, in turn
>> affecting customer service for software.
>>
>> I don't believe politics should be on this list, anymore than in law
>> enforcement. I was speaking AGAINST politics. You are still promoting
>> them. As we see here:
>>
>>  > tells me all I need to
>>  > know about which team Curry is cheering for.
>>
>> Offlist, you explained what you meant by "team" - you wrote:
>>
>>  > I am against TRUMP and his party and all they stand for.
>>  > If you are one of those people, then I can only surmise you
>>  > support the hate and racism and I have ZERO respect for you
>>  > or your smartass opinions.
>>  > Are you really the dude I had lunch with downtown Sebastopol?
>>
>> So again, if you are able to notice details, look at the time frames in
>> my post, and you may finally notice that your rant had no logical basis.
>>
>> Beyond that, it's very troubling - the only hate I see here is yours.
>> You used illogical means to place me into a group that you hate.
>> And then you acted upon and demonstrated that hate toward me.
>> It's not pretty.
>>
>> I hope you can grow beyond this tendency to hate! It's a real handicap.
>> You are obviously a person with a lot of potential. Ditch the hatred.
>> Logic and math are good friends. Trust them instead of prejudices.
>>
>> Whether it's gender, Trump, or whatever. Ease off the politics a bit!
>> Get back into LiveCode and logic. :)
>>
>> And BTW, I've never even been to Sebastopol. What is that about?
>>
>> Best way to respond to hate is with love:
>> I love you, Stephen. You have potential. Hope you get better.
>> Happy coding
>>
>> Best wishes,
>>
>> Curry Kenworthy
>>
>> Custom Software Development
>> "Better Methods, Better Results"
>> LiveCode Training and Consulting
>> http://livecodeconsulting.com/
>>
>> ___
>> use-livecode mailing list
>> use-livecode@lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>
>
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Re: OT Friendly customers....

[Stephen Barncard via use-livecode]

Dear Curry,
What has happened in Washington was way beyond the definition of political.
You are a vindictive, delusional, selfish person.
I was trying to give you an off-ramp to your parade of lies, or at least
apologize.
Instead you repeated my off-list message to you on the use-list. Very low
class.
What was the purpose of that? What were you looking for,  people to back up
your sorry ass?
If you are Republican and still support Trump the traitor and his
supporters, then I have zero respect for you.
period.

sqb
--
Stephen Barncard - Sebastopol Ca. USA -
mixstream.org


On Thu, Jan 28, 2021 at 11:47 AM Curry Kenworthy via use-livecode <
use-livecode@lists.runrev.com> wrote:

>
> Stephen:
>
>  > Curry's gaslight and personal attack
>
> Sorry guy, not true. Simply holding your post up to logic.
> You are political, so maybe you see politics everywhere.
>
> As I wrote to you offlist, in reply to your hateful and cursing rant:
>
> "Look again at my post. Notice the timeframe of the scams I mentioned.
> Now become aware of the timeframe of the FBI stuff YOU are talking
> about. Then apply logic. Or math. If you can!"
>
> It turns out that you are here promoting a particular brand of politics.
> Or at least attacking what you perceive as a different brand.
>
> And ironically, you display outright hatred against a group of people!
> Without being a bit bashful about it.
> Nice, Stephen. Great follow-up to your previous gender-bashing, which
> I'll be more than happy to link, if that's what you desire.
>
> I briefly mentioned lawfulness and spoke AGAINST politicizing
> institutions as a way to reduce crime and scams, in the context of and
> relevant to an already off-topic discussion. Too many scams, in turn
> affecting customer service for software.
>
> I don't believe politics should be on this list, anymore than in law
> enforcement. I was speaking AGAINST politics. You are still promoting
> them. As we see here:
>
>  > tells me all I need to
>  > know about which team Curry is cheering for.
>
> Offlist, you explained what you meant by "team" - you wrote:
>
>  > I am against TRUMP and his party and all they stand for.
>  > If you are one of those people, then I can only surmise you
>  > support the hate and racism and I have ZERO respect for you
>  > or your smartass opinions.
>  > Are you really the dude I had lunch with downtown Sebastopol?
>
> So again, if you are able to notice details, look at the time frames in
> my post, and you may finally notice that your rant had no logical basis.
>
> Beyond that, it's very troubling - the only hate I see here is yours.
> You used illogical means to place me into a group that you hate.
> And then you acted upon and demonstrated that hate toward me.
> It's not pretty.
>
> I hope you can grow beyond this tendency to hate! It's a real handicap.
> You are obviously a person with a lot of potential. Ditch the hatred.
> Logic and math are good friends. Trust them instead of prejudices.
>
> Whether it's gender, Trump, or whatever. Ease off the politics a bit!
> Get back into LiveCode and logic. :)
>
> And BTW, I've never even been to Sebastopol. What is that about?
>
> Best way to respond to hate is with love:
> I love you, Stephen. You have potential. Hope you get better.
> Happy coding
>
> Best wishes,
>
> Curry Kenworthy
>
> Custom Software Development
> "Better Methods, Better Results"
> LiveCode Training and Consulting
> http://livecodeconsulting.com/
>
> ___
> use-livecode mailing list
> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Jerry:

> Please keep it offlist.

Sorry, guy. Any implication that I'm bringing brand-new stuff onlist is 
inaccurate; sharing an offlist definition of what was meant by "team" - 
which was used right here online.


> Ce fromage pue !

Je ne sais pas. Je n'ai jamais goûté de fromage français. Et la 
discussion sur le fromage est déconseillée ici.


Back to LiveCode discussion would be a good direction!

I know it's hard for some.
But you can. Concentrate: LiveCode

Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[Richard Gaskin via use-livecode]

Before this thread gets shut down, let me voice my views on these very 
important subjects:


I have a strong preference for camembert.

I trust this communication is well understood.

There are many places for discussions of cheese and other matters, and 
the hosts of this list have made it clear this isn't one of them.


--
 Richard Gaskin
 Fourth World Systems
 Software Design and Development for the Desktop, Mobile, and the Web
 
 ambassa...@fourthworld.comhttp://www.FourthWorld.com

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Re: OT Friendly customers....

[Jerry Jensen via use-livecode]

> On Jan 28, 2021, at 11:46 AM, Curry Kenworthy via use-livecode 
>  wrote:
> 
> As I wrote to you offlist, in reply to your hateful and cursing rant:

Ce fromage pue ! 

Please keep it offlist.


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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Stephen:

> Curry's gaslight and personal attack

Sorry guy, not true. Simply holding your post up to logic.
You are political, so maybe you see politics everywhere.

As I wrote to you offlist, in reply to your hateful and cursing rant:

"Look again at my post. Notice the timeframe of the scams I mentioned.
Now become aware of the timeframe of the FBI stuff YOU are talking 
about. Then apply logic. Or math. If you can!"


It turns out that you are here promoting a particular brand of politics.
Or at least attacking what you perceive as a different brand.

And ironically, you display outright hatred against a group of people!
Without being a bit bashful about it.
Nice, Stephen. Great follow-up to your previous gender-bashing, which 
I'll be more than happy to link, if that's what you desire.


I briefly mentioned lawfulness and spoke AGAINST politicizing 
institutions as a way to reduce crime and scams, in the context of and 
relevant to an already off-topic discussion. Too many scams, in turn 
affecting customer service for software.


I don't believe politics should be on this list, anymore than in law 
enforcement. I was speaking AGAINST politics. You are still promoting 
them. As we see here:


> tells me all I need to
> know about which team Curry is cheering for.

Offlist, you explained what you meant by "team" - you wrote:

> I am against TRUMP and his party and all they stand for.
> If you are one of those people, then I can only surmise you
> support the hate and racism and I have ZERO respect for you
> or your smartass opinions.
> Are you really the dude I had lunch with downtown Sebastopol?

So again, if you are able to notice details, look at the time frames in 
my post, and you may finally notice that your rant had no logical basis.


Beyond that, it's very troubling - the only hate I see here is yours.
You used illogical means to place me into a group that you hate.
And then you acted upon and demonstrated that hate toward me.
It's not pretty.

I hope you can grow beyond this tendency to hate! It's a real handicap.
You are obviously a person with a lot of potential. Ditch the hatred.
Logic and math are good friends. Trust them instead of prejudices.

Whether it's gender, Trump, or whatever. Ease off the politics a bit!
Get back into LiveCode and logic. :)

And BTW, I've never even been to Sebastopol. What is that about?

Best way to respond to hate is with love:
I love you, Stephen. You have potential. Hope you get better.
Happy coding

Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[Stephen Barncard via use-livecode]

My last word. Curry's gaslight and personal attack tells me all I need to
know about which team Curry is cheering for.
I am defending my words - I said nothing wrong or inaccurate. I was trying
to calm down the temperature and Curry's response just made it worse.

Enough of this freaking cheese crap.
--
Stephen Barncard - Sebastopol Ca. USA -
mixstream.org


On Thu, Jan 28, 2021 at 10:07 AM Stephen Barncard 
wrote:

> Curry,
>
> Putting down the FBI won’t help anything and makes me think you might be
> partial to the dark forces and fake news. We get enough of the hate through
> other sources and it is unwelcome here.
>
>
> On Thu, Jan 28, 2021 at 09:36 Curry Kenworthy via use-livecode <
> use-livecode@lists.runrev.com> wrote:
>
>>
>> Matthias:
>>
>>  > So in my case it was not scam but just a rude person.
>>
>> Plenty of those around. Including what comes around.
>>
>> Manipulative people usually follow 2 tactics.
>> Either buttering up for a favor, or being rude to apply pressure.
>> Sometimes both; they will abruptly switch if one fails.
>>
>> In which case I tend to grab either popcorn or a flamethrower.
>> Not a huge fan of manipulation.
>>
>> Doc hawk:
>>
>>  > asking about playing games like “hide the salami”
>>
>> Careful - from a sandwich point of view,
>> that could potentially imply the "c" word!
>>
>> Heather:
>>
>>  > Did somebody say cheese??
>>
>> Probably those damn portrait photographers again!
>> Truly evil people - no souls behind the fake smiles.
>>
>> (A little humor now and then is the best medicine.)
>>
>> Paul:
>>
>>  > you should not be surprised some people assume SCAM first
>>
>> My "unfavorites" were the "Windows tech support" and "Google listings"
>> phone call scams.
>>
>> Right now during 2020-2021 my breathing isn't good enough for phone
>> conversations anymore, and all calls go to voice mail.
>>
>> But in previous years those guys would call all the time. They weren't
>> following any rules/laws anyway, so you couldn't get off their list by
>> traditional methods.
>>
>> So I tried some unorthodox methods - pranking and wasting their time.
>>
>> I had one of the "Windows tech support" guys passionately defending
>> himself when I asked what his family back in India would think about him
>> becoming a criminal. Another couple of times, I played along with their
>> spiel, got transferred from the little crook to the big crook, and
>> wasted his time too for a while before scolding them and hanging up at
>> the crucial moment. They eventually gave up on me just as I was planning
>> some bigger pranks.
>>
>> (Our "FBI" is way too busy being a partisan political tool to handle any
>> real crime; no telling how many scams they've allowed to flourish that
>> it is their duty and job description to shut down and prevent.)
>>
>> But the "Google listings" people were unstoppable. They were operating
>> in more of a legal/moral gray area, and they must have been raking in
>> the $$$. Most persistent I've ever seen/heard. I suppose they are still
>> at it; I just haven't been able to answer the phone for ages.
>>
>> My "unfavorite" email scam is the one where your email account will be
>> closed unless you log in to verify it or approve the new security
>> measures, etc. A couple of variations on this theme looked very real.
>>
>> Best wishes,
>>
>> Curry Kenworthy
>>
>> Custom Software Development
>> "Better Methods, Better Results"
>> LiveCode Training and Consulting
>> http://livecodeconsulting.com/
>>
>> ___
>> use-livecode mailing list
>> use-livecode@lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>
> --
> --
> Stephen Barncard - Sebastopol Ca. USA -
> mixstream.org
>
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Re: OT Friendly customers....

[Devin Asay via use-livecode]

The H word gets tossed about far too casually nowadays. 

Commenting on alleged abuses perpetrated by government agencies is not hate. 
And if it is, then what are allusions to “dark forces” and “fake news”? 

Regardless, it’s just the wrong forum.

And also, “cheese!” (That’s your cue, ListMom.)

- Devin

> On Jan 28, 2021, at 11:07 AM, Stephen Barncard via use-livecode 
>  wrote:
> 
> Curry,
> 
> Putting down the FBI won’t help anything and makes me think you might be
> partial to the dark forces and fake news. We get enough of the hate through
> other sources and it is unwelcome here.
> 
> 
> On Thu, Jan 28, 2021 at 09:36 Curry Kenworthy via use-livecode <
> use-livecode@lists.runrev.com> wrote:
> 
>> 
>> Matthias:
>> 
>>> So in my case it was not scam but just a rude person.
>> 
>> Plenty of those around. Including what comes around.
>> 
>> Manipulative people usually follow 2 tactics.
>> Either buttering up for a favor, or being rude to apply pressure.
>> Sometimes both; they will abruptly switch if one fails.
>> 
>> In which case I tend to grab either popcorn or a flamethrower.
>> Not a huge fan of manipulation.
>> 
>> Doc hawk:
>> 
>>> asking about playing games like “hide the salami”
>> 
>> Careful - from a sandwich point of view,
>> that could potentially imply the "c" word!
>> 
>> Heather:
>> 
>>> Did somebody say cheese??
>> 
>> Probably those damn portrait photographers again!
>> Truly evil people - no souls behind the fake smiles.
>> 
>> (A little humor now and then is the best medicine.)
>> 
>> Paul:
>> 
>>> you should not be surprised some people assume SCAM first
>> 
>> My "unfavorites" were the "Windows tech support" and "Google listings"
>> phone call scams.
>> 
>> Right now during 2020-2021 my breathing isn't good enough for phone
>> conversations anymore, and all calls go to voice mail.
>> 
>> But in previous years those guys would call all the time. They weren't
>> following any rules/laws anyway, so you couldn't get off their list by
>> traditional methods.
>> 
>> So I tried some unorthodox methods - pranking and wasting their time.
>> 
>> I had one of the "Windows tech support" guys passionately defending
>> himself when I asked what his family back in India would think about him
>> becoming a criminal. Another couple of times, I played along with their
>> spiel, got transferred from the little crook to the big crook, and
>> wasted his time too for a while before scolding them and hanging up at
>> the crucial moment. They eventually gave up on me just as I was planning
>> some bigger pranks.
>> 
>> (Our "FBI" is way too busy being a partisan political tool to handle any
>> real crime; no telling how many scams they've allowed to flourish that
>> it is their duty and job description to shut down and prevent.)
>> 
>> But the "Google listings" people were unstoppable. They were operating
>> in more of a legal/moral gray area, and they must have been raking in
>> the $$$. Most persistent I've ever seen/heard. I suppose they are still
>> at it; I just haven't been able to answer the phone for ages.
>> 
>> My "unfavorite" email scam is the one where your email account will be
>> closed unless you log in to verify it or approve the new security
>> measures, etc. A couple of variations on this theme looked very real.
>> 
>> Best wishes,
>> 
>> Curry Kenworthy
>> 
>> Custom Software Development
>> "Better Methods, Better Results"
>> LiveCode Training and Consulting
>> http://livecodeconsulting.com/
>> 
>> ___
>> use-livecode mailing list
>> use-livecode@lists.runrev.com
>> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>> 
> -- 
> --
> Stephen Barncard - Sebastopol Ca. USA -
> mixstream.org
> ___
> use-livecode mailing list
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> Please visit this url to subscribe, unsubscribe and manage your subscription 
> preferences:
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Devin Asay
Director
Office of Digital Humanities
Brigham Young University

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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Stephen:

> Putting down the FBI won’t help anything and makes me think you
> might be partial to the dark forces and fake news. We get enough
> of the hate through other sources and it is unwelcome here.

Ah Stephen, it's good to see that you've moved on from your previous 
practice of gender-bashing! That's rather nice for a change.


Unfortunately, your current direction doesn't look any healthier. First, 
your conflating two very unrelated matters - that's (once again) 
illogical. And logic is healthier and more effective.


Second, you are taking a general position AGAINST a law enforcement 
organization doing what it's supposed to do, i.e. uphold the law. You 
seem to be FOR politicization of law enforcement and government 
corruption. That leads to neglect of actual crimes, including scams. 
There is widespread agreement here that scams are common; the fact that 
crime is commonplace fits well with what I've suggested. My position is 
that law enforcement should NOT be political and SHOULD focus on the 
law. That is both the logical and the moral position to take.


Third, you reveal your own unhealthy obsession with "dark forces and 
fake news" - you feel persecuted and pelted by hate from other sources 
(which you don't simply turn off/avoid?) and along with illogically 
projecting your own hate or the hate you perceive from said other 
sources, you also have a tendency toward the "royal we" where your own 
emotions/conflations are assigned to the list in general.


Interesting, Stephen! Do go on.
You reveal quite a lot about yourself each time you post.
I think popcorn is appropriate. Consider me a fan of your show

Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[Stephen Barncard via use-livecode]

Curry,

Putting down the FBI won’t help anything and makes me think you might be
partial to the dark forces and fake news. We get enough of the hate through
other sources and it is unwelcome here.


On Thu, Jan 28, 2021 at 09:36 Curry Kenworthy via use-livecode <
use-livecode@lists.runrev.com> wrote:

>
> Matthias:
>
>  > So in my case it was not scam but just a rude person.
>
> Plenty of those around. Including what comes around.
>
> Manipulative people usually follow 2 tactics.
> Either buttering up for a favor, or being rude to apply pressure.
> Sometimes both; they will abruptly switch if one fails.
>
> In which case I tend to grab either popcorn or a flamethrower.
> Not a huge fan of manipulation.
>
> Doc hawk:
>
>  > asking about playing games like “hide the salami”
>
> Careful - from a sandwich point of view,
> that could potentially imply the "c" word!
>
> Heather:
>
>  > Did somebody say cheese??
>
> Probably those damn portrait photographers again!
> Truly evil people - no souls behind the fake smiles.
>
> (A little humor now and then is the best medicine.)
>
> Paul:
>
>  > you should not be surprised some people assume SCAM first
>
> My "unfavorites" were the "Windows tech support" and "Google listings"
> phone call scams.
>
> Right now during 2020-2021 my breathing isn't good enough for phone
> conversations anymore, and all calls go to voice mail.
>
> But in previous years those guys would call all the time. They weren't
> following any rules/laws anyway, so you couldn't get off their list by
> traditional methods.
>
> So I tried some unorthodox methods - pranking and wasting their time.
>
> I had one of the "Windows tech support" guys passionately defending
> himself when I asked what his family back in India would think about him
> becoming a criminal. Another couple of times, I played along with their
> spiel, got transferred from the little crook to the big crook, and
> wasted his time too for a while before scolding them and hanging up at
> the crucial moment. They eventually gave up on me just as I was planning
> some bigger pranks.
>
> (Our "FBI" is way too busy being a partisan political tool to handle any
> real crime; no telling how many scams they've allowed to flourish that
> it is their duty and job description to shut down and prevent.)
>
> But the "Google listings" people were unstoppable. They were operating
> in more of a legal/moral gray area, and they must have been raking in
> the $$$. Most persistent I've ever seen/heard. I suppose they are still
> at it; I just haven't been able to answer the phone for ages.
>
> My "unfavorite" email scam is the one where your email account will be
> closed unless you log in to verify it or approve the new security
> measures, etc. A couple of variations on this theme looked very real.
>
> Best wishes,
>
> Curry Kenworthy
>
> Custom Software Development
> "Better Methods, Better Results"
> LiveCode Training and Consulting
> http://livecodeconsulting.com/
>
> ___
> use-livecode mailing list
> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode
>
-- 
--
Stephen Barncard - Sebastopol Ca. USA -
mixstream.org
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Re: OT Friendly customers....

[Curry Kenworthy via use-livecode]

Matthias:

> So in my case it was not scam but just a rude person.

Plenty of those around. Including what comes around.

Manipulative people usually follow 2 tactics.
Either buttering up for a favor, or being rude to apply pressure.
Sometimes both; they will abruptly switch if one fails.

In which case I tend to grab either popcorn or a flamethrower.
Not a huge fan of manipulation.

Doc hawk:

> asking about playing games like “hide the salami”

Careful - from a sandwich point of view,
that could potentially imply the "c" word!

Heather:

> Did somebody say cheese??

Probably those damn portrait photographers again!
Truly evil people - no souls behind the fake smiles.

(A little humor now and then is the best medicine.)

Paul:

> you should not be surprised some people assume SCAM first

My "unfavorites" were the "Windows tech support" and "Google listings" 
phone call scams.


Right now during 2020-2021 my breathing isn't good enough for phone 
conversations anymore, and all calls go to voice mail.


But in previous years those guys would call all the time. They weren't 
following any rules/laws anyway, so you couldn't get off their list by 
traditional methods.


So I tried some unorthodox methods - pranking and wasting their time.

I had one of the "Windows tech support" guys passionately defending 
himself when I asked what his family back in India would think about him 
becoming a criminal. Another couple of times, I played along with their 
spiel, got transferred from the little crook to the big crook, and 
wasted his time too for a while before scolding them and hanging up at 
the crucial moment. They eventually gave up on me just as I was planning 
some bigger pranks.


(Our "FBI" is way too busy being a partisan political tool to handle any 
real crime; no telling how many scams they've allowed to flourish that 
it is their duty and job description to shut down and prevent.)


But the "Google listings" people were unstoppable. They were operating 
in more of a legal/moral gray area, and they must have been raking in 
the $$$. Most persistent I've ever seen/heard. I suppose they are still 
at it; I just haven't been able to answer the phone for ages.


My "unfavorite" email scam is the one where your email account will be 
closed unless you log in to verify it or approve the new security 
measures, etc. A couple of variations on this theme looked very real.


Best wishes,

Curry Kenworthy

Custom Software Development
"Better Methods, Better Results"
LiveCode Training and Consulting
http://livecodeconsulting.com/

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Re: OT Friendly customers....

[matthias rebbe via use-livecode]

Hi again,

the customer finally replied and for whatever reason the software is working 
now. ??

But no excuses or so from his side.

So in my case it was not scam but just a rude person.

Matthias

-
Matthias Rebbe
Life Is Too Short For Boring Code

> Am 26.01.2021 um 18:16 schrieb matthias rebbe via use-livecode 
> :
> 
> Hi all,
> 
> today i had a really unfriendly email from a customer 
> and i would like to show what independent developers sometimes have to deal 
> with.
> 
> First some information...
> i am selling a Win/Mac/Linux tool through Fastspring for years.
> The software is protected using Zygodact from Jacqueline Landman Gay.
> Btw. a really great tool.
> 
> The purchase process is quite easy. After successful purchase/payment 
> Fastspring contacts post some data to a Livecode Server Script. If the 
> Fastpring call contains all needed information the Livecode Server scripts 
> call the Zygodact stack to generate the registration data for that order  and 
> then returns that information. T he customer then get's an automated email 
> from Fastspring which contains the details to unlock the software from demo 
> mode to full mode. This works for years now and worked before Fastspring for 
> years with KAGI.
> 
> Today this email arrived:
> 
> <
> I plugged in the registration code and received a message that it was not 
> valid for the current version that I had downloaded and that I had to send 
> more money.
> 
> Either send me a valid code or refund my money.
> 
> Unless I hear from you today I will contact my bank and my credit card 
> company and report this as a fraudulent charge.
> 
> Let me know what are your intentions.
>> 
> 
> 
> The funny part is, my software does not return such a message. If the code is 
> not accepted because email address and key code do not match, it just returns 
> the message "Name or Key incorrect."
> 
> So what should i conclude from this? Did the customer try to unlock a wrong 
> program? Or did he just interpret the message "Name or Key incorrect" as "You 
> have to send more money"?
> 
> But what annoys me the most is the way he wrote the support request. 
> 
> As the friendly person i am, i tried his unlock data here w/o problem. I 
> replied to him that the unlock data is definitely working and if that is not 
> the case at his side, then i would assume that he either tried to use the 
> unlock details with an other program not mine or that he did not exactly 
> enter the unlock details.
> I even offered a free one2one remote session to do the unlock process for him.
> 
> Until now i did not receive any answers.
> 
> Btw. according to his LinkeIn profile he is a Digital Journalist and Web 
> Designer and is working for a US University
> 
> Anyway.
> 
> Regards,
> 
> Matthias
> 
> 
> 
> 
> 
> 
> 
> 
> -
> Matthias Rebbe
> Life Is Too Short For Boring Code
> 
> 
> ___
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> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your subscription 
> preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode


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Re: OT Friendly customers....

[J. Landman Gay via use-livecode]

On 1/26/21 12:29 PM, doc hawk via use-livecode wrote:


There was a great website years ago that I can no longer find, in which a women 
strung along one of these guys, posting what she was doing and the 
correspondence.


If you like that, you'll absolutely love this:


Hysterically funny.

--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com

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Re: OT Friendly customers....

[doc hawk via use-livecode]

Bob bumbled,


> WAIT… THAT was a SCAM???

Definitely.

He actually sent the money to me.


There was a great website years ago that I can no longer find, in which a women 
strung along one of these guys, posting what she was doing and the 
correspondence.

She became increasingly salacious, eventually asking about playing games like 
“hide the salami” when they met, and watched these fly over his head.

She also insisted on a personal meeting, and that he come alone.  She found a 
location in Amsterdam, iirc, with a webcam, and watched him arrive to collect 
the money—from her home in the US.

To his indignation that she wasn’t there, she pointed out that she said to come 
alone.

Eventually, she emailed him the address of the website, but his actual English 
was to poor to understand.

And he continued trying to run the scam on her!

He even slipped up and used one of his other identities in onej email, and 
tried to explain it away when she called him on it.

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Re: OT Friendly customers....

[Bob Sneidar via use-livecode]

WAIT… THAT was a SCAM???

Bob S


On Jan 26, 2021, at 9:45 AM, Paul Dupuis via use-livecode 
mailto:use-livecode@lists.runrev.com>> wrote:

Honestly with all the SCAM email out there from Nigerian Princes to "I am dying 
and wish you to manage my million as I have no heirs"

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Re: OT Friendly customers....

[J. Landman Gay via use-livecode]

Can you contact him on LinkedIn to verify he sent that email? If it isn't 
fraudulent he may be looking for a free copy by requesting a refund and 
then using the app anyway. But it sounds like a fake email to me.

--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
On January 26, 2021 11:18:25 AM matthias rebbe via use-livecode 
 wrote:



Hi all,

today i had a really unfriendly email from a customer
and i would like to show what independent developers sometimes have to deal 
with.


First some information...
i am selling a Win/Mac/Linux tool through Fastspring for years.
The software is protected using Zygodact from Jacqueline Landman Gay.
Btw. a really great tool.

The purchase process is quite easy. After successful purchase/payment 
Fastspring contacts post some data to a Livecode Server Script. If the 
Fastpring call contains all needed information the Livecode Server scripts 
call the Zygodact stack to generate the registration data for that order  
and then returns that information. T he customer then get's an automated 
email from Fastspring which contains the details to unlock the software 
from demo mode to full mode. This works for years now and worked before 
Fastspring for years with KAGI.


Today this email arrived:

<
I plugged in the registration code and received a message that it was not 
valid for the current version that I had downloaded and that I had to send 
more money.


Either send me a valid code or refund my money.

Unless I hear from you today I will contact my bank and my credit card 
company and report this as a fraudulent charge.


Let me know what are your intentions.





The funny part is, my software does not return such a message. If the code 
is not accepted because email address and key code do not match, it just 
returns the message "Name or Key incorrect."


So what should i conclude from this? Did the customer try to unlock a wrong 
program? Or did he just interpret the message "Name or Key incorrect" as 
"You have to send more money"?


But what annoys me the most is the way he wrote the support request.

As the friendly person i am, i tried his unlock data here w/o problem. I 
replied to him that the unlock data is definitely working and if that is 
not the case at his side, then i would assume that he either tried to use 
the unlock details with an other program not mine or that he did not 
exactly enter the unlock details.

I even offered a free one2one remote session to do the unlock process for him.

Until now i did not receive any answers.

Btw. according to his LinkeIn profile he is a Digital Journalist and Web 
Designer and is working for a US University


Anyway.

Regards,

Matthias








-
Matthias Rebbe
Life Is Too Short For Boring Code


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Re: OT Friendly customers....

[Paul Dupuis via use-livecode]

When  people buy our software an email with a license key is sent to 
them. We probably get a handful of people contacting support each MONTH 
with problems - in most cases they are polite and just want the problem 
solved, which is usually that they are using the wrong license key with 
the wrong software version or the email with the license key went into 
some SPAM filter and they never saw it (or they just never saw it or 
noticed it).


Out of that, we probably get a handful per YEAR that are like your email 
- where the customer thinks that the issue must be we're a fraudulent 
company trying to scam them. In most all of that handful per YEAR it 
ends up being that the customer was also using the wrong key with the 
wrong version or missed the email with the key, but their first 
assumption is that it is some kind of SCAM.


Honestly with all the SCAM email out there from Nigerian Princes to "I 
am dying and wish you to manage my million as I have no heirs" to the 
"You email account is shutdown until you click here" and on and on, you 
should not be surprised some people assume SCAM first. Don't take it 
personally. It is also possible they have fallen for some scam or other 
in the past and are now especially gun shy.



On 1/26/2021 12:16 PM, matthias rebbe via use-livecode wrote:

Hi all,

today i had a really unfriendly email from a customer
and i would like to show what independent developers sometimes have to deal 
with.

First some information...
i am selling a Win/Mac/Linux tool through Fastspring for years.
The software is protected using Zygodact from Jacqueline Landman Gay.
Btw. a really great tool.

The purchase process is quite easy. After successful purchase/payment 
Fastspring contacts post some data to a Livecode Server Script. If the 
Fastpring call contains all needed information the Livecode Server scripts call 
the Zygodact stack to generate the registration data for that order  and then 
returns that information. T he customer then get's an automated email from 
Fastspring which contains the details to unlock the software from demo mode to 
full mode. This works for years now and worked before Fastspring for years with 
KAGI.

Today this email arrived:

<
I plugged in the registration code and received a message that it was not valid 
for the current version that I had downloaded and that I had to send more money.

Either send me a valid code or refund my money.

Unless I hear from you today I will contact my bank and my credit card company 
and report this as a fraudulent charge.

Let me know what are your intentions.

The funny part is, my software does not return such a message. If the code is not 
accepted because email address and key code do not match, it just returns the message 
"Name or Key incorrect."

So what should i conclude from this? Did the customer try to unlock a wrong program? Or did he just 
interpret the message "Name or Key incorrect" as "You have to send more money"?

But what annoys me the most is the way he wrote the support request.

As the friendly person i am, i tried his unlock data here w/o problem. I 
replied to him that the unlock data is definitely working and if that is not 
the case at his side, then i would assume that he either tried to use the 
unlock details with an other program not mine or that he did not exactly enter 
the unlock details.
I even offered a free one2one remote session to do the unlock process for him.

Until now i did not receive any answers.

Btw. according to his LinkeIn profile he is a Digital Journalist and Web 
Designer and is working for a US University

Anyway.

Regards,

Matthias








-
Matthias Rebbe
Life Is Too Short For Boring Code


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Re: OT Friendly customers....

[matthias rebbe via use-livecode]

Hi Bill,

then of course i could be happy to get such emails not so often. ;) 

Regarding your concerns, i don't think that it is scam. The customer really 
purchased the software and if i would refund the purchase no one else as the 
customer himself had an advantage of it.

But i keep that in mind. Thanks.

Regards,

Matthias

-
Matthias Rebbe
Life Is Too Short For Boring Code

> Am 26.01.2021 um 18:29 schrieb ELS Prothero via use-livecode 
> :
> 
> Matthias,
> I regularly get emails that threaten to do financial harm if I don’t do some 
> kind of payment to them. If it’s a scam, the return email may be spoofed 
> also. Once I got an email from a known friend requesting assistance during a 
> travel problem, but the email had been hijacked. From that email address, I 
> got sincere sounding requests for emergency assistance. When I checked a 
> Facebook account, I found postings about her hijacked email.
> 
> If you can find an alternative email address to contact, for the person you 
> found on the internet, you could contact him that way. However, the request 
> sounds very suspicious to me.
> 
> Good luck,
> Bill
> 
> William Prothero
> http://es.earthednet.org
> 
>> On Jan 26, 2021, at 9:17 AM, matthias rebbe via use-livecode 
>>  wrote:
>> 
>> Hi all,
>> 
>> today i had a really unfriendly email from a customer 
>> and i would like to show what independent developers sometimes have to deal 
>> with.
>> 
>> First some information...
>> i am selling a Win/Mac/Linux tool through Fastspring for years.
>> The software is protected using Zygodact from Jacqueline Landman Gay.
>> Btw. a really great tool.
>> 
>> The purchase process is quite easy. After successful purchase/payment 
>> Fastspring contacts post some data to a Livecode Server Script. If the 
>> Fastpring call contains all needed information the Livecode Server scripts 
>> call the Zygodact stack to generate the registration data for that order  
>> and then returns that information. T he customer then get's an automated 
>> email from Fastspring which contains the details to unlock the software from 
>> demo mode to full mode. This works for years now and worked before 
>> Fastspring for years with KAGI.
>> 
>> Today this email arrived:
>> 
>> <
>> I plugged in the registration code and received a message that it was not 
>> valid for the current version that I had downloaded and that I had to send 
>> more money.
>> 
>> Either send me a valid code or refund my money.
>> 
>> Unless I hear from you today I will contact my bank and my credit card 
>> company and report this as a fraudulent charge.
>> 
>> Let me know what are your intentions.
>>> 
>> 
>> 
>> The funny part is, my software does not return such a message. If the code 
>> is not accepted because email address and key code do not match, it just 
>> returns the message "Name or Key incorrect."
>> 
>> So what should i conclude from this? Did the customer try to unlock a wrong 
>> program? Or did he just interpret the message "Name or Key incorrect" as 
>> "You have to send more money"?
>> 
>> But what annoys me the most is the way he wrote the support request. 
>> 
>> As the friendly person i am, i tried his unlock data here w/o problem. I 
>> replied to him that the unlock data is definitely working and if that is not 
>> the case at his side, then i would assume that he either tried to use the 
>> unlock details with an other program not mine or that he did not exactly 
>> enter the unlock details.
>> I even offered a free one2one remote session to do the unlock process for 
>> him.
>> 
>> Until now i did not receive any answers.
>> 
>> Btw. according to his LinkeIn profile he is a Digital Journalist and Web 
>> Designer and is working for a US University
>> 
>> Anyway.
>> 
>> Regards,
>> 
>> Matthias
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -
>> Matthias Rebbe
>> Life Is Too Short For Boring Code
>> 
>> 
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Re: OT Friendly customers....

[ELS Prothero via use-livecode]

Matthias,
I regularly get emails that threaten to do financial harm if I don’t do some 
kind of payment to them. If it’s a scam, the return email may be spoofed also. 
Once I got an email from a known friend requesting assistance during a travel 
problem, but the email had been hijacked. From that email address, I got 
sincere sounding requests for emergency assistance. When I checked a Facebook 
account, I found postings about her hijacked email.

If you can find an alternative email address to contact, for the person you 
found on the internet, you could contact him that way. However, the request 
sounds very suspicious to me.

Good luck,
Bill

William Prothero
http://es.earthednet.org

> On Jan 26, 2021, at 9:17 AM, matthias rebbe via use-livecode 
>  wrote:
> 
> Hi all,
> 
> today i had a really unfriendly email from a customer 
> and i would like to show what independent developers sometimes have to deal 
> with.
> 
> First some information...
> i am selling a Win/Mac/Linux tool through Fastspring for years.
> The software is protected using Zygodact from Jacqueline Landman Gay.
> Btw. a really great tool.
> 
> The purchase process is quite easy. After successful purchase/payment 
> Fastspring contacts post some data to a Livecode Server Script. If the 
> Fastpring call contains all needed information the Livecode Server scripts 
> call the Zygodact stack to generate the registration data for that order  and 
> then returns that information. T he customer then get's an automated email 
> from Fastspring which contains the details to unlock the software from demo 
> mode to full mode. This works for years now and worked before Fastspring for 
> years with KAGI.
> 
> Today this email arrived:
> 
> <
> I plugged in the registration code and received a message that it was not 
> valid for the current version that I had downloaded and that I had to send 
> more money.
> 
> Either send me a valid code or refund my money.
> 
> Unless I hear from you today I will contact my bank and my credit card 
> company and report this as a fraudulent charge.
> 
> Let me know what are your intentions.
>> 
> 
> 
> The funny part is, my software does not return such a message. If the code is 
> not accepted because email address and key code do not match, it just returns 
> the message "Name or Key incorrect."
> 
> So what should i conclude from this? Did the customer try to unlock a wrong 
> program? Or did he just interpret the message "Name or Key incorrect" as "You 
> have to send more money"?
> 
> But what annoys me the most is the way he wrote the support request. 
> 
> As the friendly person i am, i tried his unlock data here w/o problem. I 
> replied to him that the unlock data is definitely working and if that is not 
> the case at his side, then i would assume that he either tried to use the 
> unlock details with an other program not mine or that he did not exactly 
> enter the unlock details.
> I even offered a free one2one remote session to do the unlock process for him.
> 
> Until now i did not receive any answers.
> 
> Btw. according to his LinkeIn profile he is a Digital Journalist and Web 
> Designer and is working for a US University
> 
> Anyway.
> 
> Regards,
> 
> Matthias
> 
> 
> 
> 
> 
> 
> 
> 
> -
> Matthias Rebbe
> Life Is Too Short For Boring Code
> 
> 
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> preferences:
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