Re: Catalina.out not updating
-BEGIN PGP SIGNED MESSAGE- Hash: SHA256 Akhilesh, On 3/6/18 7:31 AM, Akhilesh ET wrote: > We are facing a situation wherein one of our production servers > running tomcat 6.0.18 is unable to generate logs after service > startup. Logging just stops after service start up. Maybe it's dying of old age. Since you aren't using a package-managed version of Tomcat (and aren't at the mercy of the package-manager), why not upgrade to a version of Tomcat that is riddled with fewer security problems than 6.0.18? Maybe like 6.0.53, released during the current decade. Better yet, upgrade to Tomcat 8.5. If you aren't able to do this now, you should really start looking at doing it in dev/test environments so you can upgrade in the near-future. > The setup is such a way that the control flows from a Apache > Webserver to Jboss application server to Tomcat server. The tomcat > server will connect to the external API URLs and logs should be > generated for the same which is not working from past one week. Just checking: this is tomcat inside JBoss, right? Or do you really have a separate Tomcat that JBoss is talking to (JBoss being a reverse-proxy, or something similar)? > Just to give you an insight we are using source code based tomcat > server and not rpm based. So the service startup is done using > startup.sh script. > > We tried swapping the IP of the server with the one that was > working with no luck (The status was reversed with the server with > same IP still not working). Which means there is something to do > with the IP which is causing that issue (our assumption). Weird. You just swapped the IP addresses of two servers and the problem "moved" along with the IP to the other server? > Please let me know what else needs to checked in order to make > this working. The application itself is working fine. However the > issue is with only the log generation which is very critical for > tracking the application. Are you getting no logs from the application, Tomcat, or both? Tomcat isn't very chatty in catalina.out once it starts up. Really, you should only be seeing critical errors, or notices about application (re)deploying, etc. Does your application log to System.out? If not, I wouldn't expect application logs to go to catalina.out. > Details of troubleshooting done so far : > > 1. Cleared the logs, restarted the service – No luck. > > 2. Cleared the cache of the server and restarted the service > – No luck. > > 3. Rebooted the server multiple times – No Luck. > > 4. Tried starting tomcat from different web root and > upgrading java – No Luck. > > 5. Gave full permissions to tomcat folder and log files – No > Luck Thanks for providing that information. If you are talking about application-logs, you're going to need to provide more information, such as how the application performs logging in general. Are you using an API/framework such as log4j or slf4j? Probably not, if you are using an ancient version of Tomcat like that. Java-logging using java.util.logging? Hmm... also probably not. Are you using ServletContext.log() to perform logging? If so, those logs should be going to an application-specific log in the logs/ directory. - -chris -BEGIN PGP SIGNATURE- Comment: GPGTools - http://gpgtools.org Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQJRBAEBCAA7FiEEMmKgYcQvxMe7tcJcHPApP6U8pFgFAlqfAkMdHGNocmlzQGNo cmlzdG9waGVyc2NodWx0ei5uZXQACgkQHPApP6U8pFiknw/+K+Su0g4BKhbS/ESk xZtqVjDhdd3besh07OukFdquxUzPKottHTPk7Xex7DWwOreOYb3Qtho1UvCpeYOt s2JxsEFGSIIZZlJrlJtoEwfmhsbw1dIocMfSygXtKOH4JrlQOypcoT2sS2Fj5Dql ATIgjvGehZptSKV9R1kwStfVxSrXuiTu281UImwx0wigRM5sw1nZRQBHZ5mDy9VE sVZFNjjpzdP9HpL0g5ZsXM37bDQfsRYlauhvQf1oyDHRu8cMpBOLwm7tpgHat68z DmDHGMtoUalr+TI7zObvmncyuBE70JRj9/MDlo8v/8XqlLwj/12TGcE59KoO2SsC VU8Gp4+FvtaBTlvLukZNgjtkhuJAPhzIG+QpPX7OxNLV2/h56Ej3nAMB5S2WYFJx gESk7bbwSd38rvaIpu3uN9HKQZhq+HYYbZ3grygpjpsPk9t75ihp5EhpLkwtXNiw I76Exu6TTlEWUx1CUso7sfGmgxsslPBPaNKmilQb+hgjoieiH1ulqBQ+HW5fpeZ2 8XTPvysyr/sw6+k8nIsUbE4QEyO+4tpNjMaZjrLMEOr5oOoC/SWzIs9g/NwGANWP hKTa1WJQXk7IhafLDjTCzJcC6WVtGmb+nbtyLNCSOPbl6oVLScLYPHLfbEpU91zG 8rhxWavnYzmJYlqBybjnqgFszvU= =w3Oa -END PGP SIGNATURE- - To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
RE: Catalina.out not updating
Hi Thomas, Thanks for the reply. Yes we have checked that it is fine. Also the same server with the same configuration and permissions is working fine if we change the IP address. Thanks & Regards Akhilesh.E.T ITC Infotech India Ltd., ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005 Mob : +91-9591116360 -Original Message- From: Thomas Rohde [mailto:t...@ordix.de] Sent: Tuesday, March 06, 2018 6:15 PM To: 'Tomcat Users List' <users@tomcat.apache.org> Subject: AW: Catalina.out not updating ** This mail has been sent from an external source ** Hi Akhilesh, have you checked your file system permissions? Has the Tomcat runtime user the permissions to write into the log directory? Regards, Thomas BTW: Tomcat 6 ist end of life since 31 December 2016 (https://tomcat.apache.org/tomcat-60-eol.html). Please consider upgrading to Tomcat 9. Von: Akhilesh ET [mailto:akhilesh...@itcinfotech.com] Gesendet: Dienstag, 6. März 2018 13:31 An: users@tomcat.apache.org Betreff: Catalina.out not updating Hi All, We are facing a situation wherein one of our production servers running tomcat 6.0.18 is unable to generate logs after service startup. Logging just stops after service start up. The setup is such a way that the control flows from a Apache Webserver to Jboss application server to Tomcat server. The tomcat server will connect to the external API URLs and logs should be generated for the same which is not working from past one week. Just to give you an insight we are using source code based tomcat server and not rpm based. So the service startup is done using startup.sh script. We tried swapping the IP of the server with the one that was working with no luck (The status was reversed with the server with same IP still not working). Which means there is something to do with the IP which is causing that issue (our assumption). Please let me know what else needs to checked in order to make this working. The application itself is working fine. However the issue is with only the log generation which is very critical for tracking the application. Details of troubleshooting done so far : 1. Cleared the logs, restarted the service – No luck. 2. Cleared the cache of the server and restarted the service – No luck. 3. Rebooted the server multiple times – No Luck. 4. Tried starting tomcat from different web root and upgrading java – No Luck. 5. Gave full permissions to tomcat folder and log files – No Luck Thanks & Regards Akhilesh.E.T ITC Infotech India Ltd., ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005 Disclaimer: This communication is for the exclusive use of the intended recipient(s) and shall not attach any liability on the originator or ITC Infotech India Ltd./its Holding company/ its Subsidiaries/ its Group Companies. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or ITC Infotech India Ltd./ its Holding company/its Subsidiaries/ its Group Companies. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of ITC Infotech India Ltd./ its Holding company/ its Subsidiaries/ its Group Companies. Disclaimer: This communication is for the exclusive use of the intended recipient(s) and shall not attach any liability on the originator or ITC Infotech India Ltd./its Holding company/ its Subsidiaries/ its Group Companies. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or ITC Infotech India Ltd./ its Holding company/its Subsidiaries/ its Group Companies. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of ITC Infotech India Ltd./ its Holding company/ its Subsidiaries/ its Group Companies.
AW: Catalina.out not updating
Hi Akhilesh, have you checked your file system permissions? Has the Tomcat runtime user the permissions to write into the log directory? Regards, Thomas BTW: Tomcat 6 ist end of life since 31 December 2016 (https://tomcat.apache.org/tomcat-60-eol.html). Please consider upgrading to Tomcat 9. Von: Akhilesh ET [mailto:akhilesh...@itcinfotech.com] Gesendet: Dienstag, 6. März 2018 13:31 An: users@tomcat.apache.org Betreff: Catalina.out not updating Hi All, We are facing a situation wherein one of our production servers running tomcat 6.0.18 is unable to generate logs after service startup. Logging just stops after service start up. The setup is such a way that the control flows from a Apache Webserver to Jboss application server to Tomcat server. The tomcat server will connect to the external API URLs and logs should be generated for the same which is not working from past one week. Just to give you an insight we are using source code based tomcat server and not rpm based. So the service startup is done using startup.sh script. We tried swapping the IP of the server with the one that was working with no luck (The status was reversed with the server with same IP still not working). Which means there is something to do with the IP which is causing that issue (our assumption). Please let me know what else needs to checked in order to make this working. The application itself is working fine. However the issue is with only the log generation which is very critical for tracking the application. Details of troubleshooting done so far : 1. Cleared the logs, restarted the service – No luck. 2. Cleared the cache of the server and restarted the service – No luck. 3. Rebooted the server multiple times – No Luck. 4. Tried starting tomcat from different web root and upgrading java – No Luck. 5. Gave full permissions to tomcat folder and log files – No Luck Thanks & Regards Akhilesh.E.T ITC Infotech India Ltd., ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005 Disclaimer: This communication is for the exclusive use of the intended recipient(s) and shall not attach any liability on the originator or ITC Infotech India Ltd./its Holding company/ its Subsidiaries/ its Group Companies. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or ITC Infotech India Ltd./ its Holding company/its Subsidiaries/ its Group Companies. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of ITC Infotech India Ltd./ its Holding company/ its Subsidiaries/ its Group Companies.
Catalina.out not updating
Hi All, We are facing a situation wherein one of our production servers running tomcat 6.0.18 is unable to generate logs after service startup. Logging just stops after service start up. [cid:image001.png@01D3B575.098BBBF0] The setup is such a way that the control flows from a Apache Webserver to Jboss application server to Tomcat server. The tomcat server will connect to the external API URLs and logs should be generated for the same which is not working from past one week. Just to give you an insight we are using source code based tomcat server and not rpm based. So the service startup is done using startup.sh script. We tried swapping the IP of the server with the one that was working with no luck (The status was reversed with the server with same IP still not working). Which means there is something to do with the IP which is causing that issue (our assumption). Please let me know what else needs to checked in order to make this working. The application itself is working fine. However the issue is with only the log generation which is very critical for tracking the application. Details of troubleshooting done so far : 1. Cleared the logs, restarted the service - No luck. 2. Cleared the cache of the server and restarted the service - No luck. 3. Rebooted the server multiple times - No Luck. 4. Tried starting tomcat from different web root and upgrading java - No Luck. 5. Gave full permissions to tomcat folder and log files - No Luck Thanks & Regards Akhilesh.E.T ITC Infotech India Ltd., ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005 Disclaimer: This communication is for the exclusive use of the intended recipient(s) and shall not attach any liability on the originator or ITC Infotech India Ltd./its Holding company/ its Subsidiaries/ its Group Companies. If you are the addressee, the contents of this e-mail are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or ITC Infotech India Ltd./ its Holding company/its Subsidiaries/ its Group Companies. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of ITC Infotech India Ltd./ its Holding company/ its Subsidiaries/ its Group Companies.
