Re: Paid for Versions - can't register, no response from support.

2009-04-06 Thread mark12b
ok, well, now i see the messages i sent before, not sure why they didn't show up for me until a few minutes ago On Apr 6, 11:47 am, mark12b wrote: > fwiw i too have had no luck getting through using the contact form on > the web site... i'd expect an autoresponder at the very least. also > poste

Re: Paid for Versions - can't register, no response from support.

2009-04-06 Thread mark12b
fwiw i too have had no luck getting through using the contact form on the web site... i'd expect an autoresponder at the very least. also posted a couple messages to this list last week and haven't seen them come through yet. On Apr 4, 6:31 am, Dirk Stoop wrote: > Hi Dimitri, > > I'm sorry about

Re: Paid for Versions - can't register, no response from support.

2009-04-04 Thread demitri
Hi Dirk, contacting you now. thanks for the response. @TheDO 1. versi...@madebysofa.com, supp...@versionsapp.com, and through the online support form. 2. no, unfortunately the trial period ran out before I could get the time to try it out properly, and since there's no way to reset the demo, I ha

Re: Paid for Versions - can't register, no response from support.

2009-04-04 Thread TheDO
Dimitri, I respectfully disagree with your conclusions. 1) I've had great support from MadeBySofa. They did take about 3 days to respond soon after public beta release of Versions, so that was understandable. 2) I've had no trouble registering Versions on 6 different computers, 4 different intern

Re: Paid for Versions - can't register, no response from support.

2009-04-04 Thread Dirk Stoop
Hi Dimitri, I'm sorry about the bad experience. Could you let me know –either on- or off-list– which email address you used to contact support so I can catch up on the conversation? I can't find anything in the support inbox from the address you sent this message from. We'll get this sorted ri