Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-25 Thread Amy Ruell
That is the odd thing I can log in without difficulty and can see all of my settings and payment information. Amy Sent from my iPhone On Aug 25, 2015, at 12:14 AM, Sieghard Weitzel siegh...@live.ca wrote: Amy, If you tried to log in several times unsuccessfully chances are your Apple Id

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-25 Thread Dixie
My husband keeps getting the same request on his computer. He found that if he does not enter anything in the password and just continues on, he gets right in. Dixie @- + -@ On Aug 25, 2015, at 5:21 AM, Amy Ruell aru...@comcast.net wrote: That is the odd thing I can log in without

I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread Amy Ruell
I have called Apple tech support and have turned off on automatic downloads and updates, but still no success. Have also done a hard reset. Any suggestions greatly appreciated. Amy Sent from my iPhone -- The following information is important for all members of the VIPhone list. If you have

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread Amy Ruell
Hello again John, When I go to sign out, it says that my cards and any items will be removed from iCloud. Really? Sent from my iPhone On Aug 24, 2015, at 2:06 PM, John Panarese jpanar...@gmail.com wrote: Hopefully, Apple had you do this, but did you try completely logging out of iCloud

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread John Panarese
If you are using iCloud keychain, yes. You are logging out of icon on that device, but that should only impact that specific device and not your iCloud account. Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email, j...@macfortheblind.com Website,

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread John Panarese
Hopefully, Apple had you do this, but did you try completely logging out of iCloud and then logging back in? Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email, j...@macfortheblind.com Website, http://www.macfortheblind.com APPLE CERTIFIED SUPPORT PROFESSIONAL

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread Amy Ruell
They didn't, and I wasn't ever in iCloud, but I will do it now thanks Sent from my iPhone On Aug 24, 2015, at 2:06 PM, John Panarese jpanar...@gmail.com wrote: Hopefully, Apple had you do this, but did you try completely logging out of iCloud and then logging back in? Take Care

Re: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread Amy Ruell
Thx. Amy Sent from my iPhone On Aug 24, 2015, at 2:23 PM, John Panarese jpanar...@gmail.com wrote: If you are using iCloud keychain, yes. You are logging out of icon on that device, but that should only impact that specific device and not your iCloud account. Take Care John D.

RE: I keep getting asked to log into the iTunes store and my password which I know to be correct is not accepted

2015-08-24 Thread Sieghard Weitzel
Amy, If you tried to log in several times unsuccessfully chances are your Apple Id may be sort of blocked or whatever you call it and you may have to go to http://AppleID.apple.com and sign in there possibly having to answer security questions in the process or confirming your account in