Re: Iphone Crash, Need Help Recovering

2014-02-08 Thread Kimberly
Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I

Re: Iphone Crash, Need Help Recovering

2014-02-08 Thread Alex Hall
You might also try a reset. Hold both power and home down for ten or so seconds. If you have any vision, watch for the screen to light up with the Apple logo, and release the two buttons. -- Have a great day, Alex mehg...@gmail.com On Feb 8, 2014, at 1:41 PM, Kimberly

Re: Iphone Crash, Need Help Recovering

2014-02-08 Thread Patti Johnson
I wonder if somehow your voiceover got turned off in settings. I think that happened to me last summer and nothing I did worked, but I had a four at the time and no siri. I had to take it to ATT and within seconds the guy there had it working again. But I wonder if you did a tripple tap home

RE: Iphone Crash, Need Help Recovering

2014-02-08 Thread Alan Lemly
I also run an IPhone 5 with iOS 6.1.4. However, I am not running FileBrowser so can't comment on whether that is the problem. I see that the latest version of FileBrowser in the iTunes Apps Store only requires iOS 5.1 or higher so maybe it is not the culprit. And I'm not convinced that upgrading

Re: Iphone Crash, Need Help Recovering

2014-02-08 Thread Christopher Chaltain
Since you say you can't shutdown the phone, I suspect you'll need to do a reset as Alex suggests. However, whenever the phone is responding, I'd suggest powering your phone off and back on again as Kimber describes. I know it's not exactly the same, but I think of a reset by holding down the

RE: Iphone Crash, Need Help Recovering

2014-02-08 Thread Larry Lumpkin
Crash, Need Help Recovering Since you say you can't shutdown the phone, I suspect you'll need to do a reset as Alex suggests. However, whenever the phone is responding, I'd suggest powering your phone off and back on again as Kimber describes. I know it's not exactly the same, but I think of a reset

RE: Iphone Crash, Need Help Recovering

2014-02-08 Thread Sieghard Weitzel
Hi Terry, I suspect you maybe did not hold down power+home for long enough for the phone to reset. However, if Voiceover is off then of course it may reset and you don't even know it. Hooking it up to the computer is not a bad option, you could then do the home+power button for at least 10 or so