RE: iPhone5S Does Not Ring Any More?

2019-07-27 Thread Sieghard Weitzel
Maybe turn the iPhone 8 off and back on, if that does not help I would sign out 
of Facetime and iCloud and sign back in and see if that helps.
The fact that it is turned off on the iPhon e8 which has the SIM card is 
definitely the problem since the call comes in on it so unless this can be 
turned on any other device won’t be able to connect/share the call.

From: viphone@googlegroups.com  On Behalf Of Fazil
Sent: Saturday, July 27, 2019 12:08 PM
To: viphone@googlegroups.com
Subject: RE: iPhone5S Does Not Ring Any More?

Thanks much, Sieghard.
On iPhone5S, calls on other devices is on.
On iPhone8, however, calls on other devices is off. When I tried to turn it on, 
I got the following error message:

“FaceTime and iCloud must be signed in to the same Apple ID to enable Calls on 
Other Devices.”
When I swiped right, it says:
“Cannot Turn On Calls on Other Devices.”
Both phone are under the same network and FaceTime and iCloud are signed in to 
the same Apple ID too.

Any other suggestions?
Thanks again!

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Friday, July 26, 2019 11:03 PM
To: viphone@googlegroups.com
Subject: RE: iPhone5S Does Not Ring Any More?

Hi Fazil,

If you reset your iPhone 8 maybe calls on other devices got turned off. Go to 
Settings > Phone and make sure this is turned on (also check it on the 5S) and 
that both phones are signed in to the same Apple Id.


From: viphone@googlegroups.com 
mailto:viphone@googlegroups.com>> On Behalf Of Fazil
Sent: Friday, July 26, 2019 8:52 PM
To: viphone@googlegroups.com
Subject: iPhone5S Does Not Ring Any More?

Hi list.
I have iPhone8 and iPhone5S.
Iphone8 has my SIM and iPhone5S does not have a SIM. Since both of these phone 
are on the same network, so both phone ring when someone calls me. I like this 
because if you are away from one phone and close to the other, you can answer 
the call on any of those phone.
For the last 7 days, Iphone5S does not ring and I don’t know the reason.
I reset all settings on iPhone8 a week ago, I am not sure if 5S is not ringing 
any more because of this reset.
Yesterday, I updated both to iOS12.4 but 5S still doesn’t ring.
I want my both phone ring when I have a call.
Your help is much appreciated.
Thanks!
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Re: iPhone has signed out of everything

2019-07-27 Thread Richard Turner
Well, I'd give it the 24 hours but you may find it works sooner than that if 
messages is on in iCloud.
You might call Apple Accessibility before going back to iOS 12.
Good luck,
Richard


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com


On Jul 27, 2019, at 4:36 PM, Traci Duncan 
mailto:our4p...@gmail.com>> wrote:

Yep, I’m signed into my Apple ID and have restarted a few times over the last 
day. My Apple ID is one of the passwords I decided to reset.

I went over to 
iCloud.com
 on my Mac and I’m not seeing anything unusual.

Ugh, this is frustrating. Lol, I’m trying to not overthink this. That my phone 
has been hacked.

I have read on the web that iMessage activation can take up to 24 hours. I 
could wait until tomorrow and see if it is corrected. If not, I am not seeing 
another way around restoring back to iOs 12.

A crazy idea I wondered about was reinstalling the public beta, if that may 
help things. *Shrugs, it can’t really hurt can it?

Thanks for your suggestions.
Traci


On Jul 27, 2019, at 4:16 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

It sounds like reset all settings got activated.
Did you make sure you are signed in to iCloud at the top of the settings where 
your name and Apple ID are?
If so, try powering off and back on.
Then, check if iMessages is connected.

Someone else might have another approach.
Richard

Check out my web site at: 
www.turner42.com
“The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
flying.  There is an art, it says, or rather, a knack to flying. The knack lies 
in learning how to throw yourself at the ground and miss." --Douglas Adams, 
from Life, The Universe and Everything, p.59

-Original Message-
From: viphone@googlegroups.com 
mailto:viphone@googlegroups.com>> On Behalf Of Traci 
Duncan
Sent: Saturday, July 27, 2019 4:02 PM
To: viphone@googlegroups.com
Subject: iPhone has signed out of everything

Hi all,

Yesterday afternoon, my iPhone went haywire. It has signed out of everything, 
forgotten my local WIFI password, stopped communicating with my watch, etc.

I have begun repairing some services and reset a couple passwords. Currently 
though, I cannot sign back into iMessages. It is waiting for activation, cannot 
contact iMessage server.

I have been running the iOs public beta for a few weeks. Could this have 
anything to do with what’s going on?

What’s your tips or advice? My guess is to roll back my phone a Month or so. 
I’m just really reluctant to do this.

Thanks,
Traci

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Re: iPhone has signed out of everything

2019-07-27 Thread Traci Duncan
Yep, I’m signed into my Apple ID and have restarted a few times over the last 
day. My Apple ID is one of the passwords I decided to reset. 

I went over to iCloud.com  on my Mac and I’m not seeing 
anything unusual. 

Ugh, this is frustrating. Lol, I’m trying to not overthink this. That my phone 
has been hacked.

I have read on the web that iMessage activation can take up to 24 hours. I 
could wait until tomorrow and see if it is corrected. If not, I am not seeing 
another way around restoring back to iOs 12.

A crazy idea I wondered about was reinstalling the public beta, if that may 
help things. *Shrugs, it can’t really hurt can it?

Thanks for your suggestions.
Traci


> On Jul 27, 2019, at 4:16 PM, Richard Turner  
> wrote:
> 
> It sounds like reset all settings got activated.
> Did you make sure you are signed in to iCloud at the top of the settings 
> where your name and Apple ID are?
> If so, try powering off and back on.
> Then, check if iMessages is connected.
> 
> Someone else might have another approach.
> Richard
> 
> Check out my web site at: www.turner42.com
> “The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
> flying.  There is an art, it says, or rather, a knack to flying. The knack 
> lies in learning how to throw yourself at the ground and miss." --Douglas 
> Adams, from Life, The Universe and Everything, p.59
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Traci 
> Duncan
> Sent: Saturday, July 27, 2019 4:02 PM
> To: viphone@googlegroups.com
> Subject: iPhone has signed out of everything
> 
> Hi all,
> 
> Yesterday afternoon, my iPhone went haywire. It has signed out of everything, 
> forgotten my local WIFI password, stopped communicating with my watch, etc.
> 
> I have begun repairing some services and reset a couple passwords. Currently 
> though, I cannot sign back into iMessages. It is waiting for activation, 
> cannot contact iMessage server.
> 
> I have been running the iOs public beta for a few weeks. Could this have 
> anything to do with what’s going on?
> 
> What’s your tips or advice? My guess is to roll back my phone a Month or so. 
> I’m just really reluctant to do this.
> 
> Thanks,
> Traci
> 
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Re: How can I get messages not to be muted?

2019-07-27 Thread CrazyEyez
Open the messages app, and go to the main screen where your conversations are.
Find the person in question, and swipe up.
There is a choice.
Either hide alerts, or show alerts.
This is the only thing I can think of off the top of my head.
Hope it helps.
.

Sent from my iPhone

> On Jul 27, 2019, at 7:25 PM, Carolyn Arnold <4carol...@windstream.net> wrote:
> 
> There is a friend, and we text at least weekly. It says
> muted, and I have to watch for hers, because I don't get the
> sound of it. I have checked our messages in Messages and
> also in her contact fields. What must I do to get that back
> to normal?  
> 
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How can I get messages not to be muted?

2019-07-27 Thread Carolyn Arnold
There is a friend, and we text at least weekly. It says
muted, and I have to watch for hers, because I don't get the
sound of it. I have checked our messages in Messages and
also in her contact fields. What must I do to get that back
to normal?  

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RE: iPhone has signed out of everything

2019-07-27 Thread Richard Turner
It sounds like reset all settings got activated.
Did you make sure you are signed in to iCloud at the top of the settings where 
your name and Apple ID are?
If so, try powering off and back on.
Then, check if iMessages is connected.

Someone else might have another approach.
Richard

Check out my web site at: www.turner42.com
“The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
flying.  There is an art, it says, or rather, a knack to flying. The knack lies 
in learning how to throw yourself at the ground and miss." --Douglas Adams, 
from Life, The Universe and Everything, p.59

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Traci 
Duncan
Sent: Saturday, July 27, 2019 4:02 PM
To: viphone@googlegroups.com
Subject: iPhone has signed out of everything

Hi all,

Yesterday afternoon, my iPhone went haywire. It has signed out of everything, 
forgotten my local WIFI password, stopped communicating with my watch, etc.

I have begun repairing some services and reset a couple passwords. Currently 
though, I cannot sign back into iMessages. It is waiting for activation, cannot 
contact iMessage server.

I have been running the iOs public beta for a few weeks. Could this have 
anything to do with what’s going on?

What’s your tips or advice? My guess is to roll back my phone a Month or so. 
I’m just really reluctant to do this.

Thanks,
Traci

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iPhone has signed out of everything

2019-07-27 Thread Traci Duncan
Hi all,

Yesterday afternoon, my iPhone went haywire. It has signed out of everything, 
forgotten my local WIFI password, stopped communicating with my watch, etc.

I have begun repairing some services and reset a couple passwords. Currently 
though, I cannot sign back into iMessages. It is waiting for activation, cannot 
contact iMessage server.

I have been running the iOs public beta for a few weeks. Could this have 
anything to do with what’s going on?

What’s your tips or advice? My guess is to roll back my phone a Month or so. 
I’m just really reluctant to do this.

Thanks,
Traci

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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Alan Lemly
Larry,

 

Send a blank email to:

 

blindhearingaidusers+subscr...@groups.io

 

Alan Lemly 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Larry Lumpkin
Sent: Saturday, July 27, 2019 1:05 PM
To: viphone@googlegroups.com
Subject: RE: Anyone who uses hearing aids, please read

 

I think someone posted that there was a  blind hearing aid list. Could someone 
post the link to it please?

Better yet. I’d appreciate suggestions on hearing ids that met our 
accessibility needs since I’m probably going to get a hearing aid for my left 
ear soon.

 

 

From: viphone@googlegroups.com  On Behalf Of Steve 
Matzura
Sent: Saturday, July 27, 2019 12:53 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

I don't know how many companies audiologist work with or any of that. This past 
Tuesday was my first-ever experience with these things, and while the 
hardware's great, the software was as has been described. Inaccessibility just 
isn't a thing any more.

 

As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact

 

On 7/27/2019 12:08 PM, regina alvarado wrote:

 

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

 

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RE: iPhone5S Does Not Ring Any More?

2019-07-27 Thread Fazil
Thanks much, Sieghard.

On iPhone5S, calls on other devices is on.

On iPhone8, however, calls on other devices is off. When I tried to turn it on, 
I got the following error message:

 

“FaceTime and iCloud must be signed in to the same Apple ID to enable Calls on 
Other Devices.”

When I swiped right, it says:

“Cannot Turn On Calls on Other Devices.”

Both phone are under the same network and FaceTime and iCloud are signed in to 
the same Apple ID too.

 

Any other suggestions?

Thanks again!

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Friday, July 26, 2019 11:03 PM
To: viphone@googlegroups.com
Subject: RE: iPhone5S Does Not Ring Any More?

 

Hi Fazil,

 

If you reset your iPhone 8 maybe calls on other devices got turned off. Go to 
Settings > Phone and make sure this is turned on (also check it on the 5S) and 
that both phones are signed in to the same Apple Id.

 

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of Fazil
Sent: Friday, July 26, 2019 8:52 PM
To: viphone@googlegroups.com  
Subject: iPhone5S Does Not Ring Any More?

 

Hi list.

I have iPhone8 and iPhone5S.

Iphone8 has my SIM and iPhone5S does not have a SIM. Since both of these phone 
are on the same network, so both phone ring when someone calls me. I like this 
because if you are away from one phone and close to the other, you can answer 
the call on any of those phone.

For the last 7 days, Iphone5S does not ring and I don’t know the reason.

I reset all settings on iPhone8 a week ago, I am not sure if 5S is not ringing 
any more because of this reset.

Yesterday, I updated both to iOS12.4 but 5S still doesn’t ring.

I want my both phone ring when I have a call.

Your help is much appreciated.

Thanks!

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Re: how to tell a sighted person how to block a call using eye phone?

2019-07-27 Thread Christopher Chaltain
The roter, which includes the flick up gesture, is only going to work 
when you have VoiceOver running, so giving a sighted person instructions 
using the roter and the flick up isn't going to work.



Note I'm responding to the first post in this thread, which wasn't 
included below.



On 7/27/19 11:58 AM, Holly wrote:

Hi Mitch:
Here are the steps for blocking calls for a sighted person.

open the Phone app, then hit the Recents tab at the bottom. Click the 
'i' symbol next to the unwanted number, scroll down and tap Block this 
Caller, then confirm your decision.


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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Larry Lumpkin
I think someone posted that there was a  blind hearing aid list. Could someone 
post the link to it please?

Better yet. I’d appreciate suggestions on hearing ids that met our 
accessibility needs since I’m probably going to get a hearing aid for my left 
ear soon.

 

 

From: viphone@googlegroups.com  On Behalf Of Steve 
Matzura
Sent: Saturday, July 27, 2019 12:53 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

I don't know how many companies audiologist work with or any of that. This past 
Tuesday was my first-ever experience with these things, and while the 
hardware's great, the software was as has been described. Inaccessibility just 
isn't a thing any more.

 

As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact

 

On 7/27/2019 12:08 PM, regina alvarado wrote:



 

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

 

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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
I don't know how many companies audiologist work with or any of that. 
This past Tuesday was my first-ever experience with these things, and 
while the hardware's great, the software was as has been described. 
Inaccessibility just isn't a thing any more.



As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact



On 7/27/2019 12:08 PM, regina alvarado wrote:


Hi, I am extremely interested in being in the meeting if I can. 
Earlier this year I tried a new pair of hearing aids that my 
Audiologist thought would be fantastic as I could control the programs 
and she could send me tweaks to my program also. It ended up to be a 
disaster. Accessibility just was not there. I gave up after 2 months 
and decided to keep my old set. However, these are coming to their end 
as it has been 8 years or so. I would buy a new pair if I could be 
assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I 
would be happy to contact them. A question, however, do audiologists 
work with only one or two companies? I have so appreciate all the 
understanding and help my audiologist has given me, and I don't want 
to stop going there. I will try to find the form again, and I really, 
really hope we can meet with this company. Sounds like they would make 
some money if they helped us.


Reggie Alvarado



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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
I think I'll be having a talk with the people who sold me these ReSound 
ones and see if I can move over to the Auticons about which I've heard 
nothing but great things. I'll give Apple Accessibility a call, too.



On 7/27/2019 10:25 AM, Lynda Ingraham wrote:


Hi,

I am a long-time hearing aid user. I have had resound hearing aids in 
the past. The lack of accessibility and commitment to fix it has been 
a long-standing problem. Last year I purchased new hearing aids from 
Oticon. Not only does the sound quality blow Resound right out of the 
water, the accessibility of their app is considerably better.


When my audiologist was helping me select new yearing aids, she 
mentioned that she had attended a conference where there was limited 
discussion regarding accessibility of apps for individuals who are 
blind/visually impaired and using hearing aids. If my memory serves me 
right, she mentioned that Apple was working with several hearing aid 
companies to make sure pairing of the hearing aids went as smoothly as 
possible. May i suggest you contact Apple Accessibility to see which 
hearing aid companies they are working with on this project.


Best,

Lynda




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RE: how to tell a sighted person how to block a call using eye phone?

2019-07-27 Thread Richard Turner
I just asked my sighted wife.
Open the phone app.
Select recents.
To the right of the phone number is a little letter I in a circle, that is the 
more info button.
He taps that, then goes to the last item that says Block contact, tap that, 
then a warning shows up and you tap on block contact again and back out to the 
list and do the same with any other numbers he wants to block.
HTH,
Richard




Check out my web site at: www.turner42.com
“The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
flying.  There is an art, it says, or rather, a knack to flying. The knack lies 
in learning how to throw yourself at the ground and miss." --Douglas Adams, 
from Life, The Universe and Everything, p.59

From: viphone@googlegroups.com  On Behalf Of Mich 
Verrier
Sent: Saturday, July 27, 2019 9:44 AM
To: viphone@googlegroups.com
Subject: how to tell a sighted person how to block a call using eye phone?

Hi all. Erlier today I was trying to tell my dad who is sighted how to block a 
call. I told him to go to the number and flick up to more and tap on it. I am 
wondering if that was the right way to do it? Since I use voice over that is 
how I do it but he said that he didn’t see any more butten. Then I tried to 
explaine about the roter and how he can use that. In the end he just ended up 
deleting the number. It was some spamm number from rusha. I am wondering if my 
instructions were the right way to help some one who is sighted from the 
perspective of someone who uses voice over? This has not been the only other 
time I have been trying to help my sighted folks with there tech and am not 
shure if I tell them what to do if I am doing it right from a sighted persons 
point of view. From Mich.
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Re: how to tell a sighted person how to block a call using eye phone?

2019-07-27 Thread Holly
Hi Mitch:

Here are the steps for blocking calls for a sighted person.



open the Phone app, then hit the Recents tab at the bottom. Click the 'i' 
symbol next to the unwanted number, scroll down and tap Block this Caller, then 
confirm your decision. 

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how to tell a sighted person how to block a call using eye phone?

2019-07-27 Thread Mich Verrier
Hi all. Erlier today I was trying to tell my dad who is sighted how to block
a call. I told him to go to the number and flick up to more and tap on it. I
am wondering if that was the right way to do it? Since I use voice over that
is how I do it but he said that he didn't see any more butten. Then I tried
to explaine about the roter and how he can use that. In the end he just
ended up deleting the number. It was some spamm number from rusha. I am
wondering if my instructions were the right way to help some one who is
sighted from the perspective of someone who uses voice over? This has not
been the only other time I have been trying to help my sighted folks with
there tech and am not shure if I tell them what to do if I am doing it right
from a sighted persons point of view. From Mich. 

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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread regina alvarado

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

On Jul 27, 2019, at 10:25 AM, Lynda Ingraham  wrote:

Hi,
 
I am a long-time hearing aid user. I have had resound hearing aids in the past. 
The lack of accessibility and commitment to fix it has been a long-standing 
problem. Last year I purchased new hearing aids from Oticon. Not only does the 
sound quality blow Resound right out of the water, the accessibility of their 
app is considerably better.
 
When my audiologist was helping me select new yearing aids, she mentioned that 
she had attended a conference where there was limited discussion regarding 
accessibility of apps for individuals who are blind/visually impaired and using 
hearing aids. If my memory serves me right, she mentioned that Apple was 
working with several hearing aid companies to make sure pairing of the hearing 
aids went as smoothly as possible. May i suggest you contact Apple 
Accessibility to see which hearing aid companies they are working with on this 
project.
 
Best,
 
Lynda
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
maryfairy2880
Sent: Thursday, July 25, 2019 7:36 PM
To: VIPhone
Subject: Re: Anyone who uses hearing aids, please read
 
Hello  Steve & others,
I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering ReSound , specifically because of 
their compatibility with iOs. I too, am a VoiceOver user.  I will follow this 
thread with interest and would love to be advised if a meeting with ReSound rep 
occurs. I just sent subscrition request to blind hearing aid user list. Very 
grateful for what has been shared here. 
 

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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Lynda Ingraham
Hi, 

 

I am a long-time hearing aid user. I have had resound hearing aids in the past. 
The lack of accessibility and commitment to fix it has been a long-standing 
problem. Last year I purchased new hearing aids from Oticon. Not only does the 
sound quality blow Resound right out of the water, the accessibility of their 
app is considerably better. 

 

When my audiologist was helping me select new yearing aids, she mentioned that 
she had attended a conference where there was limited discussion regarding 
accessibility of apps for individuals who are blind/visually impaired and using 
hearing aids. If my memory serves me right, she mentioned that Apple was 
working with several hearing aid companies to make sure pairing of the hearing 
aids went as smoothly as possible. May i suggest you contact Apple 
Accessibility to see which hearing aid companies they are working with on this 
project. 

 

Best, 

 

Lynda 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
maryfairy2880
Sent: Thursday, July 25, 2019 7:36 PM
To: VIPhone
Subject: Re: Anyone who uses hearing aids, please read

 

Hello  Steve & others,

I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering ReSound , specifically because of 
their compatibility with iOs. I too, am a VoiceOver user.  I will follow this 
thread with interest and would love to be advised if a meeting with ReSound rep 
occurs. I just sent subscrition request to blind hearing aid user list. Very 
grateful for what has been shared here. 

 

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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
Absolutely correct. And the salespeople are equally as clueless. They 
even recommended I contact my phone carrier for support. And the stupid 
audiologist who sold me these otherwise fine devices agreed with them, 
saying he thought it was the best idea! Wait until I go back for my 
first follow-up on the 13th and tell him the interest I've aroused on 
this list! I hope all you ReSound users are carrying the flag over to 
the ReSound people and letting them know we're out here and something 
needs to be done. Of course, we don't have to get militant on them, or 
in the words of a set of books I just finished reading, we don't have to 
get western on them (LOL), but we're out here, and equal access isn't 
just an idea any more.



On 7/27/2019 3:58 AM, Brian K. Lingard wrote:

Dear Steve: & List:
What an example of badly written software!
They likely never considered what a blind hearing aid user would need!
Brian K. Lingard


From: viphone@googlegroups.com  On Behalf of Steve 
Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called Resound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it, turn 
Voiceover on, and everything just falls over. The Smart-3D application goes 
completely haywire with Voiceover in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course, I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
that my message would be forwarded on to the developer for further action. Of 
course, those messages always sound like black holes to me, so I thought I'd 
take my troubles to the best place of which I could think--this list. If 
anyone's familiar with these aids and this software, please sing out, with my 
profound thanks in advance.


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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Brian K. Lingard
Dear Steve: & List:
What an example of badly written software!
They likely never considered what a blind hearing aid user would need!
Brian K. Lingard


From: viphone@googlegroups.com  On Behalf of Steve 
Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called Resound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). 
This model is controllable from an iOS device, but wouldn't ya know it, turn 
Voiceover on, and everything just falls over. The Smart-3D application goes 
completely haywire with Voiceover in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course, I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
that my message would be forwarded on to the developer for further action. Of 
course, those messages always sound like black holes to me, so I thought I'd 
take my troubles to the best place of which I could think--this list. If 
anyone's familiar with these aids and this software, please sing out, with my 
profound thanks in advance.

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