Absolutely correct. And the salespeople are equally as clueless. They
even recommended I contact my phone carrier for support. And the stupid
audiologist who sold me these otherwise fine devices agreed with them,
saying he thought it was the best idea! Wait until I go back for my
first follow-up on the 13th and tell him the interest I've aroused on
this list! I hope all you ReSound users are carrying the flag over to
the ReSound people and letting them know we're out here and something
needs to be done. Of course, we don't have to get militant on them, or
in the words of a set of books I just finished reading, we don't have to
get western on them (LOL), but we're out here, and equal access isn't
just an idea any more.
On 7/27/2019 3:58 AM, Brian K. Lingard wrote:
Dear Steve: & List:
What an example of badly written software!
They likely never considered what a blind hearing aid user would need!
Brian K. Lingard
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf of Steve
Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read
I just got some the day before yesterday from a company called Resound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it, turn
Voiceover on, and everything just falls over. The Smart-3D application goes
completely haywire with Voiceover in focus. It automatically changes programs
(hearing-aid profiles) in a round-robin fashion without any human interaction
and with no way to stop it, and there are two on-screen buttons which are
unlabeled and unresponsive when double-tapped. Of course, I wrote to the
manufacturer with details of the problem, and I got a very nice reply that said
that my message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought I'd
take my troubles to the best place of which I could think--this list. If
anyone's familiar with these aids and this software, please sing out, with my
profound thanks in advance.
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