Re: Uber Eats issue

2024-01-29 Thread William James 
Not a problem!  When in doubt, Google is your friend!


Sent from my iPad Air 5

> On Jan 30, 2024, at 12:09 AM, M. Taylor  wrote:
> 
> Thank you, William.
> 
> This is great info.  I did not know they had a customer service number.
> 
> Mark
> 
> From: viphone@googlegroups.com  On Behalf Of 
> William James
> Sent: Monday, January 29, 2024 8:56 PM
> To: viphone@googlegroups.com
> Subject: Re: Uber Eats issue
> 
> In adition to the help button, store this number in your contact.  Denise and 
> I have had to call Uber Eats and were very satisfied with the results.
> 
> Ubereats Customer Service Phone Number (800) 253-9377
> 
> 
> 
> Sent from my iPad Air 5
> 
> 
> On Jan 29, 2024, at 11:36 PM, Matt White  wrote:
> If you get into your order status, there is a help button for each order. If 
> you click on that, it’ll walk you through a form where you can select issues 
> like the order never arrived. They will most likely just issue you a refund.
> Sent from my iPhone
> 
> 
> On Jan 29, 2024, at 22:29, mailto:billoutman...@gmail.com wrote:
> 
> Hello, list.  
> I had a mishap occur earlier this evening I have never experienced, and 
> wonder what additional steps I need to take.  
> I put in a McDonald’s order but the driver never showed, and despite repeated 
> attempts I could not connect with her.  So I rated her thumbs down and 
> selected a couple options for problems, but they didn’t really fit.  
> I put in a second order, the same one I had intended, a bit later, and it 
> came.  I discussed with the fellow what had happened, and he didn’t have any 
> further advice other than what I had done and to contact Uber.  
> I am concerned about having a double charge when I only got the one order.  I 
> need to know the correct procedure to follow at this point.  
> 
> I have in the last wee already had to eat, quite literally, a pizza order 
> situation wherein I ended up with a double order because a call center messed 
> up and two orders got run when I was left on hold for taking my check card 
> number, and a second agent reran the order since we didn’t know the first one 
> had been sent.  At least then I had an overabundance that I could enjoy over 
> a couple days.  
> 
> Bill Outman
> 
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RE: Uber Eats issue

2024-01-29 Thread M. Taylor 
Thank you, William.

This is great info.  I did not know they had a customer service number.

Mark

From: viphone@googlegroups.com  On Behalf Of William 
James
Sent: Monday, January 29, 2024 8:56 PM
To: viphone@googlegroups.com
Subject: Re: Uber Eats issue

In adition to the help button, store this number in your contact.  Denise and I 
have had to call Uber Eats and were very satisfied with the results. 

Ubereats Customer Service Phone Number (800) 253-9377



Sent from my iPad Air 5


On Jan 29, 2024, at 11:36 PM, Matt White  wrote:
If you get into your order status, there is a help button for each order. If 
you click on that, it’ll walk you through a form where you can select issues 
like the order never arrived. They will most likely just issue you a refund.
Sent from my iPhone


On Jan 29, 2024, at 22:29, mailto:billoutman...@gmail.com wrote:

Hello, list.  
I had a mishap occur earlier this evening I have never experienced, and wonder 
what additional steps I need to take.  
I put in a McDonald’s order but the driver never showed, and despite repeated 
attempts I could not connect with her.  So I rated her thumbs down and selected 
a couple options for problems, but they didn’t really fit.  
I put in a second order, the same one I had intended, a bit later, and it came. 
 I discussed with the fellow what had happened, and he didn’t have any further 
advice other than what I had done and to contact Uber.  
I am concerned about having a double charge when I only got the one order.  I 
need to know the correct procedure to follow at this point.  
 
I have in the last wee already had to eat, quite literally, a pizza order 
situation wherein I ended up with a double order because a call center messed 
up and two orders got run when I was left on hold for taking my check card 
number, and a second agent reran the order since we didn’t know the first one 
had been sent.  At least then I had an overabundance that I could enjoy over a 
couple days.  
 
Bill Outman 
 
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Re: Uber Eats issue

2024-01-29 Thread William James 
In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results. Ubereats Customer Service Phone Number (800) 253-9377Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White  wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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Re: Uber Eats issue

2024-01-29 Thread Matt White 
If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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RE: Uber Eats issue

2024-01-29 Thread janet gross 
Hi Bill,

If you ever get a double charge, make sure you call your credit card company.
Explain to them what happened, and ask them to put that charge in dispute 
status.
Your credit card company will then dispute it with Uber, and chances, you will 
get your money credited back from Uber in to your card, and  the bank will let 
you know the outcome of the dispute.
It doesn't sound like the Uber app is very accessible, and if so, make sure you 
tell that to your credit card company.
Companies  don't like to deal with the banks.

Janet
From: viphone@googlegroups.com  On Behalf Of 
billoutman...@gmail.com
Sent: Monday, January 29, 2024 9:29 PM
To: viphone@googlegroups.com
Subject: Uber Eats issue

Hello, list.
I had a mishap occur earlier this evening I have never experienced, and wonder 
what additional steps I need to take.
I put in a McDonald's order but the driver never showed, and despite repeated 
attempts I could not connect with her.  So I rated her thumbs down and selected 
a couple options for problems, but they didn't really fit.
I put in a second order, the same one I had intended, a bit later, and it came. 
 I discussed with the fellow what had happened, and he didn't have any further 
advice other than what I had done and to contact Uber.
I am concerned about having a double charge when I only got the one order.  I 
need to know the correct procedure to follow at this point.

I have in the last wee already had to eat, quite literally, a pizza order 
situation wherein I ended up with a double order because a call center messed 
up and two orders got run when I was left on hold for taking my check card 
number, and a second agent reran the order since we didn't know the first one 
had been sent.  At least then I had an overabundance that I could enjoy over a 
couple days.

Bill Outman

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RE: saving an image file

2024-01-29 Thread Sieghard Weitzel 
Try to touch at the very top right, if the direct touch area comes up I can 
usually find the Share button at the top right and activate it with a double 
tap.

From: viphone@googlegroups.com  On Behalf Of 
margaretebo...@gmail.com
Sent: Monday, January 29, 2024 1:57 AM
To: viphone@googlegroups.com
Subject: saving an image file

When I open an email which has an image attachment in the mail app on my iPhone 
15 pro I am unable to save the attachment on to my phone. When I open the image 
attachment voice over keeps saving direct touch area and if I swipe to where 
voice over says share am I do a double tap on share nothing happens. How can I 
get to share so I can save the image or move it somewhere else on my phone?

Margaret
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Uber Eats issue

2024-01-29 Thread billoutmannfb 
Hello, list.  

I had a mishap occur earlier this evening I have never experienced, and
wonder what additional steps I need to take.  

I put in a McDonald's order but the driver never showed, and despite
repeated attempts I could not connect with her.  So I rated her thumbs down
and selected a couple options for problems, but they didn't really fit.  

I put in a second order, the same one I had intended, a bit later, and it
came.  I discussed with the fellow what had happened, and he didn't have any
further advice other than what I had done and to contact Uber.  

I am concerned about having a double charge when I only got the one order.
I need to know the correct procedure to follow at this point.  

 

I have in the last wee already had to eat, quite literally, a pizza order
situation wherein I ended up with a double order because a call center
messed up and two orders got run when I was left on hold for taking my check
card number, and a second agent reran the order since we didn't know the
first one had been sent.  At least then I had an overabundance that I could
enjoy over a couple days.  

 

Bill Outman 

 

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RE: Voicedream not downloading book share books. Addendum

2024-01-29 Thread Richard Turner 
I just downloaded a book on the iPad Mini 6 from Bookshare and it took well 
less than 1 minute to say download complete. 
I checked and it was available and also on my iPhone.

So, I cannot duplicate the issue at all.
I have only a little over 300 titles in my library.




Richard, USA
“Grandma always told us, “Be careful when you pray for patience. God stores it 
on the other side of Hell and you will have to go through Hell to get it.”
-- Cedrick Bridgeforth

My web site: https://www.turner42.com/

Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), 
JAWS version 2024.2310.70.400


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Saturday, January 27, 2024 10:17 AM
To: viphone@googlegroups.com
Subject: RE: Voicedream not downloading book share books.

Mary,
I'm really sorry you are having such headaches.  I took the liberty of 
forwarding yours and Kimberly's emails to my contact at Applause group.  
Frankly, they are uncovering a lot of bugs in the Voice Dream Reader app, but 
they are also finding that iOS 17 has brought out a lot of issues that could 
not have been foreseen.

Time will tell, but I have a feeling those of us who have been long time users 
will have to subscribe, though at a slightly lower rate before too many more 
months.  I hope they get the issue you and Kimberly are experiencing resolved 
before then.

Myself, I have not had that issue.  IN fact, last week I bought myself a 
refurbished iPad Mini 6.
When I set up Voice Dream Reader and elected to use iCloud, I was frankly 
shocked at how smoothly that went.  My phone is the 13 pro.  I have quite a few 
long audio books in mP3.  The longest is Barbara Streisand's tome that at 
normal speed I think is over 40 hours.
My entire library transferred and became available in a little less than an 
hour.

I have not added a book from Bookshare on the iPad since, but I have added a 
couple on the iPhone and they were available almost immediately.  

Who knows what is ultimately responsible for this.  It could be a range of 
things, like wi-Fi speed, device resources, and of course, the mood of the 
various Gremlins that like to interfere at times. 

I know this doesn't help.




Richard, USA
“Grandma always told us, “Be careful when you pray for patience. God stores it 
on the other side of Hell and you will have to go through Hell to get it.”
-- Cedrick Bridgeforth

My web site: https://www.turner42.com/

Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS version 
2024.2310.70.400


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Mary 
Otten
Sent: Saturday, January 27, 2024 8:08 AM
To: viphone@googlegroups.com
Subject: Re: Voicedream not downloading book share books.

I don’t download large audio files. I do have a few MP threes, but nothing like 
that has been downloaded by me in a very long time. So, these are books from 
bookshare. So I expect that when it says download complete, it’s there. So they 
need to fix it. I thought they had it fixed after an update a few months ago. 
But it didn’t last.
Sent from my iPhone

> On Jan 26, 2024, at 9:04 PM, Joshua Hendrickson  wrote:
> 
> I have a very large voice dream library as well.  I don't usually 
> have any problems when stuff says download complete.  However, if 
> these files are large ones, like my audio dramas, even though I know 
> the file is completely downloaded, I have to wait a couple minutes or 
> so, for the file to kind of process and become available.  If I don't, 
> I'll hear unavailable and the name of my zipped file.  I'm talking 
> about audio dramas, that are 3 or more gigs in size.  Voice dream 
> reader is great.  I use it all the time.  Bookshare downloads work 
> very well, and having a great selection of text to speech voices is 
> very nice
> 
>> On 1/26/24, 'john riehl' via VIPhone  wrote:
>> Yes; I don’t understand why you should have trouble even if you have 
>> a large library.
>> 
>> 
>> 
>> From: viphone@googlegroups.com  On Behalf 
>> Of Mary Otten
>> Sent: Friday, January 26, 2024 10:57 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Voicedream not downloading book share books.
>> 
>> 
>> 
>> It may well be because I have a big Voice Dream library. But if it 
>> says download complete, which it always does, I feel like I should be 
>> able to go into my library and see it’s there. Not unavailable. Why is it 
>> unavailable?
>> And why God‘s name, since I have iCloud Sync enabled on both of my 
>> devices, why doesn’t that work? I don’t even open it on my phone 
>> anymore because there’s so many books that I’ve downloaded to my iPad 
>> that I know absolutely if I open my phone there’s going to be a 
>> massive problem. So I suppose I should just not have my phone 
>> answering with iCloud anymore. But then what do I do when I finally 
>> get a new phone  Probably next year? I just wish these people would get into 
>> the guts of this thing and fix it.

Re: Creating ringtones on iPhone with Ringtone Maker and Garage Band apps

2024-01-29 Thread Kelly Pierce 
Waltr Pro requires the use of Apple drivers to access Apple devices,
such as iPhones and iPads.  These drivers would be installed if the
end user were to download and install iTunes.  However, these drivers
can also be installed in the setup of Waltr Pro if itunes is not on a
Windows computer.  Here’s a question and answer from the developer’s
website:

“I'm a Windows user. Do I need to install iTunes in order to use WALTR PRO?

No. You don’t need to have iTunes installed on your PC. You may choose
one of these ways to make WALTR PRO work properly on Windows PCs:
•   Install the latest Apple iTunes version on your PC;
•   Download Apple drivers during the WALTR PRO installation process.
Any Windows app that has to access your iPhone (notwithstanding the
model) needs to use Apple Mobile Support drivers. They are usually
installed on your computer together with iTunes. Naturally, WALTR PRO
for Windows has to use these iTunes drivers as well.”


People can find out more at:

http://tinyurl.com/3ewxfj9u



On 1/29/24, Malcolm Parfitt  wrote:
> Yes you do and they state that it does not work with the version of iTunes
> available from the Microsoft store.
> Malcolm Parfitt
>
>> On 29 Jan 2024, at 01:51, Sieghard Weitzel  wrote:
>>
>> But in order to use Waltr2 you still need to have iTunes installed on the
>> computer, don't you?
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> Kliph
>> Sent: Sunday, January 28, 2024 9:50 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Creating ringtones on iPhone with Ringtone Maker and Garage
>> Band apps
>>
>> I second this
>> Great program
>>
>>> On Jan 28, 2024, at 9:32 AM, Kelly Pierce  wrote:
>>>
>>> To transfer music and ringtones to my iPhone, I use a program called
>>> Waltr Pro, which has an annual subscription fee of $35.  Nicely
>>> accessible, more so than iTunes, and none of the headaches and
>>> hassles.  For making ringtones, I slice an MP3 file down with MP3
>>> Direct Cut, which also has fade in and fade out functionality.  I then
>>> use an online file converter to turn it into an M4R file.  I like
>>> heavy metal music and have turned a number of classic heavy metal
>>> songs into ringtones.  When my phone rings, a heavy guitar rift plays
>>> from Metallica, Judas Priest, the Scorpions, guns and Roses, and many
>>> others. I am told my ring tones turn heads. They are great
>>> conversation starters.
>>>
>>> In highly professional environments, I have the Grateful Dead, Miles
>>> Davis, count Basie bill Evans, and Maynard Ferguson.
>>>
>>>
>>> I have found that custom ringtones are backed up to iCloud so when my
>>> phone is restored, the ringtones come back before I need to transfer
>>> them from my PC.
>>>
>>> Kelly
>>>
>>>
>>>
>>>
 On 1/26/24, Joshua Hendrickson  wrote:
 As long as I can still share files and get them on to my iPhone, I'll
 continue to use iTunes.  If there were another way to share files and
 get them on to my phone, I'd use it.  Glad you can make ringtones
 from songs.  That is very nice.

 On 1/26/24, Malcolm Parfitt  wrote:
> While I find Apple Music to be a wonderful service I’ve been a user
> since
> 2015 it does have its drawbacks.  Fortunately data is not too
> expensive here in the UK so whether streaming via WiFi or mobile
> data it’s not too bad.
> However, unless you regularly explore new music you run the risk of
> paying for albums over and over again.  Then there is the issue when
> or if you discontinue your subscription you lose access to all your
> music whereas buying physical media or downloaded content you will
> still have access to your library.
> Malcolm Parfitt
>
>> On 26 Jan 2024, at 14:54, Richard Turner
>> 
>> wrote:
>>
>> I suspect Sieghard is right on here.
>> However, the timing is rather vague.  I found tons of articles from
>> January of 2023 talking about this, but no articles in a year.
>>
>> I don't want to risk messing up what is working currently by
>> downloading any of the previews, but I won't be surprised if the
>> switch happens with very little notice or fanfair.
>>
>> So, be ready with good backups...
>>
>>
>>
>>
>>
>> Richard, USA
>> “Grandma always told us, “Be careful when you pray for patience.
>> God stores it on the other side of Hell and you will have to go
>> through Hell to get it.”
>> -- Cedrick Bridgeforth
>>
>> My web site: https://www.turner42.com/
>>
>> Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS
>> version 2024.2310.70.400
>>
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf
>> Of Sieghard Weitzel
>> Sent: Friday, January 26, 2024 12:18 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Creating ringtones on iPhone with Ringtone Maker and
>> Garage Band apps

saving an image file

2024-01-29 Thread margaretebooth 
When I open an email which has an image attachment in the mail app on my
iPhone 15 pro I am unable to save the attachment on to my phone. When I open
the image attachment voice over keeps saving direct touch area and if I
swipe to where voice over says share am I do a double tap on share nothing
happens. How can I get to share so I can save the image or move it somewhere
else on my phone?

 

Margaret 

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Re: Creating ringtones on iPhone with Ringtone Maker and Garage Band apps

2024-01-29 Thread Malcolm Parfitt 
Yes you do and they state that it does not work with the version of iTunes 
available from the Microsoft store.
Malcolm Parfitt

> On 29 Jan 2024, at 01:51, Sieghard Weitzel  wrote:
> 
> But in order to use Waltr2 you still need to have iTunes installed on the 
> computer, don't you?
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Kliph
> Sent: Sunday, January 28, 2024 9:50 AM
> To: viphone@googlegroups.com
> Subject: Re: Creating ringtones on iPhone with Ringtone Maker and Garage Band 
> apps
> 
> I second this
> Great program
> 
>> On Jan 28, 2024, at 9:32 AM, Kelly Pierce  wrote:
>> 
>> To transfer music and ringtones to my iPhone, I use a program called
>> Waltr Pro, which has an annual subscription fee of $35.  Nicely
>> accessible, more so than iTunes, and none of the headaches and
>> hassles.  For making ringtones, I slice an MP3 file down with MP3
>> Direct Cut, which also has fade in and fade out functionality.  I then
>> use an online file converter to turn it into an M4R file.  I like
>> heavy metal music and have turned a number of classic heavy metal
>> songs into ringtones.  When my phone rings, a heavy guitar rift plays
>> from Metallica, Judas Priest, the Scorpions, guns and Roses, and many
>> others. I am told my ring tones turn heads. They are great
>> conversation starters.
>> 
>> In highly professional environments, I have the Grateful Dead, Miles
>> Davis, count Basie bill Evans, and Maynard Ferguson.
>> 
>> 
>> I have found that custom ringtones are backed up to iCloud so when my
>> phone is restored, the ringtones come back before I need to transfer
>> them from my PC.
>> 
>> Kelly
>> 
>> 
>> 
>> 
>>> On 1/26/24, Joshua Hendrickson  wrote:
>>> As long as I can still share files and get them on to my iPhone, I'll
>>> continue to use iTunes.  If there were another way to share files and
>>> get them on to my phone, I'd use it.  Glad you can make ringtones
>>> from songs.  That is very nice.
>>> 
>>> On 1/26/24, Malcolm Parfitt  wrote:
 While I find Apple Music to be a wonderful service I’ve been a user
 since
 2015 it does have its drawbacks.  Fortunately data is not too
 expensive here in the UK so whether streaming via WiFi or mobile
 data it’s not too bad.
 However, unless you regularly explore new music you run the risk of
 paying for albums over and over again.  Then there is the issue when
 or if you discontinue your subscription you lose access to all your
 music whereas buying physical media or downloaded content you will
 still have access to your library.
 Malcolm Parfitt
 
> On 26 Jan 2024, at 14:54, Richard Turner
> 
> wrote:
> 
> I suspect Sieghard is right on here.
> However, the timing is rather vague.  I found tons of articles from
> January of 2023 talking about this, but no articles in a year.
> 
> I don't want to risk messing up what is working currently by
> downloading any of the previews, but I won't be surprised if the
> switch happens with very little notice or fanfair.
> 
> So, be ready with good backups...
> 
> 
> 
> 
> 
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience.
> God stores it on the other side of Hell and you will have to go
> through Hell to get it.”
> -- Cedrick Bridgeforth
> 
> My web site: https://www.turner42.com/
> 
> Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS
> version 2024.2310.70.400
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf
> Of Sieghard Weitzel
> Sent: Friday, January 26, 2024 12:18 AM
> To: viphone@googlegroups.com
> Subject: RE: Creating ringtones on iPhone with Ringtone Maker and
> Garage Band apps
> 
> Then enjoy it while it lasts which most likely won't be too much
> longer now that the Apple Music, Apple TV and Apple Devices apps
> are on the Microsoft Store.
> There are plenty of articles which confirm that it is likely Apple
> will replace iTunes with these apps, maybe this year, maybe next,
> but once Apple released these separate apps for the Mac, iTunes for
> the Mac went away pretty quick. Of course at this point you can't
> do Books or Podcasts with any of these 3 apps so most likely such
> apps will be coming for Windows first before iTunes goes away.
> There is of course also the fact that you and others who transfer
> huge amounts of media whether MP3, M4A or Daisy format are a very
> small minority considering how easy it is to access this stuff via
> the web and as I read in one article, Apple used to make a huge
> amount of money from the sale of downloadable music on iTunes, but
> now service revenue which means streaming revenue and revenue from
> services such as iCloud, News etc. is hugely bigger than what
> people still spend on