Re: Charged again when downloading KNFBReader

2015-09-03 Thread Wayne Merritt
I believe if you write to: supp...@knfbreader.com they can give you a refund. Hth, Wayne On 9/3/15, Barry Abbott wrote: > Yesterday I found that My KNFB Reader software was not working properly so > I uninstalled it and downloaded it from my purchases section to my iPhone

Charged again when downloading KNFBReader

2015-09-03 Thread Barry Abbott
Yesterday I found that My KNFB Reader software was not working properly so I uninstalled it and downloaded it from my purchases section to my iPhone 6. After pressing the "buy/restore" button I was charged once again for the product. I know that someone has mentioned who to contact for a

Re: Charged again when downloading KNFBReader

2015-09-03 Thread Richard Turner
When you get the receipt from Apple, there is a report a problem link, click on that and report the issue there as well. You may get a faster refund. Richard > On Sep 3, 2015, at 8:00 AM, Wayne Merritt wrote: > > I believe if you write to: > supp...@knfbreader.com >

RE: Charged again when downloading KNFBReader

2015-09-03 Thread Sieghard Weitzel
: Charged again when downloading KNFBReader Yesterday I found that My KNFB Reader software was not working properly so I uninstalled it and downloaded it from my purchases section to my iPhone 6. After pressing the "buy/restore" button I was charged once again for the product. I know th