RE: Issue with the latest GoodReads app and item counts
Hello, This app is basically a way for one to keep track of one's book collection and to discover new books. Generally speaking, Good Reads is not a book buying service. Mark -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Steve & Shannon Cook Sent: Monday, February 26, 2018 4:24 PM To: viphone@googlegroups.com Subject: RE: Issue with the latest GoodReads app and item counts Are the books freein this app? -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Wayne Merritt Sent: Monday, February 26, 2018 2:26 PM To: viphone@googlegroups.com Subject: Re: Issue with the latest GoodReads app and item counts Mark, Thanks for all your help on this annoying issue. I followed the procedure you described in going to the My Books tab of the app. I am however happy to say that the issue appears to be back to normal. I went to the GoodReads app several times yesterday and the item counts were successfully showing the right updated numbers. I finished a couple of books yesterday and the new counts were showing what they should have been showing. So, my annoying issue with the item counts appears to be resolved. Perhaps it was something on the GoodReads end, or it just took longer than normal for things to update. Whatever the case, all is good now. Good to know that GoodReads is responsive to accessibility issues if I need to contact them in the future. Wayne On 2/24/18, M. Taylor <mk...@ucla.edu> wrote: > Hello Wayne, > > I completely understand your sentiment. > > I have tried to reproduce your experience on my 8 Plus, 6 S Plus, and > 6. On each device, each running iOS 11.2.6, my book count is correct, > on each shelf. > > Just so we're on the same page, let's make certain we're talking about > the same procedure: > > After closing the Good Reads app from the app switcher, then rebooting > the > phone: > > 1. > Open the Good Reads iOS app. The app opens with focused placed on the > Home tab and VoiceOver announces the number of updates, or something similar. > > 2. > Single-finger, double-tap the "My Books" tab, located just to the > right of the Home tab. Doing this causes the screen to refresh with a > display containing a row of books that you are currently reading, > followed by icons in a kind of list with appropriate shelf names and > the number of books on each shelf. Single-finger swiping from left to > right, assuming you have placed focus near the top of the display > causes VoiceOver to announce each shelf followed by its book count. > > Wayne, is this basically your scenario? > > I must tell you that, in recent weeks, it can take the Good Reads app > a few seconds to update the shelf count, correctly. > > Also, try switching tabs a couple of times and see if this makes any > difference. > > Also, it may be useful if you can confirm that your display is set to > normal; for example, not using enlarged fonts. > > It may be useful to contact Good Reads as they are very responsive to > accessibility issues. However, keep in mind that if I cannot > reproduce your bug on three different phones, then chances are, they > will not be able to reproduce them, either. Still, it's definitely worth a > try. > > As for hard resetting your phone, I'm not certain what you mean. If > you mean simply forcing a device shutdown, go ahead and give it a try. > > Sieghard and others have found that resetting network settings can > make a difference in some instances, also. > > You know, I would be interested in seeing what would happen were you > to login to your account on another iPhone. While I don't think your > experience is the result of any problems with your actual account, it > would be interesting to know if you were able to get an accurate book > count on a different device. > > Finally, Wayne, can you have a sighted person look at your phone and > see if the number being displayed is different than what VoiceOver is > reporting? > > Mark > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Wayne Merritt > Sent: Saturday, February 24, 2018 4:46 PM > To: viphone@googlegroups.com > Subject: Re: Issue with the latest GoodReads app and item counts > > Mark, I did as you suggested. I deleted the app and reinstalled it > from the App Store. After I signed into GoodReads, I went to the My > Books tab and the item counts said 1 book on my want to read and read > shelves. I figured out that I can go into the individual screens for > each shelf, refresh the view with a 3 finger swipe down, and the total > would be updated to show the current co
RE: Issue with the latest GoodReads app and item counts
Are the books freein this app? -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Wayne Merritt Sent: Monday, February 26, 2018 2:26 PM To: viphone@googlegroups.com Subject: Re: Issue with the latest GoodReads app and item counts Mark, Thanks for all your help on this annoying issue. I followed the procedure you described in going to the My Books tab of the app. I am however happy to say that the issue appears to be back to normal. I went to the GoodReads app several times yesterday and the item counts were successfully showing the right updated numbers. I finished a couple of books yesterday and the new counts were showing what they should have been showing. So, my annoying issue with the item counts appears to be resolved. Perhaps it was something on the GoodReads end, or it just took longer than normal for things to update. Whatever the case, all is good now. Good to know that GoodReads is responsive to accessibility issues if I need to contact them in the future. Wayne On 2/24/18, M. Taylor <mk...@ucla.edu> wrote: > Hello Wayne, > > I completely understand your sentiment. > > I have tried to reproduce your experience on my 8 Plus, 6 S Plus, and > 6. On each device, each running iOS 11.2.6, my book count is correct, > on each shelf. > > Just so we're on the same page, let's make certain we're talking about > the same procedure: > > After closing the Good Reads app from the app switcher, then rebooting > the > phone: > > 1. > Open the Good Reads iOS app. The app opens with focused placed on the > Home tab and VoiceOver announces the number of updates, or something similar. > > 2. > Single-finger, double-tap the "My Books" tab, located just to the > right of the Home tab. Doing this causes the screen to refresh with a > display containing a row of books that you are currently reading, > followed by icons in a kind of list with appropriate shelf names and > the number of books on each shelf. Single-finger swiping from left to > right, assuming you have placed focus near the top of the display > causes VoiceOver to announce each shelf followed by its book count. > > Wayne, is this basically your scenario? > > I must tell you that, in recent weeks, it can take the Good Reads app > a few seconds to update the shelf count, correctly. > > Also, try switching tabs a couple of times and see if this makes any > difference. > > Also, it may be useful if you can confirm that your display is set to > normal; for example, not using enlarged fonts. > > It may be useful to contact Good Reads as they are very responsive to > accessibility issues. However, keep in mind that if I cannot > reproduce your bug on three different phones, then chances are, they > will not be able to reproduce them, either. Still, it's definitely worth a > try. > > As for hard resetting your phone, I'm not certain what you mean. If > you mean simply forcing a device shutdown, go ahead and give it a try. > > Sieghard and others have found that resetting network settings can > make a difference in some instances, also. > > You know, I would be interested in seeing what would happen were you > to login to your account on another iPhone. While I don't think your > experience is the result of any problems with your actual account, it > would be interesting to know if you were able to get an accurate book > count on a different device. > > Finally, Wayne, can you have a sighted person look at your phone and > see if the number being displayed is different than what VoiceOver is > reporting? > > Mark > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Wayne Merritt > Sent: Saturday, February 24, 2018 4:46 PM > To: viphone@googlegroups.com > Subject: Re: Issue with the latest GoodReads app and item counts > > Mark, I did as you suggested. I deleted the app and reinstalled it > from the App Store. After I signed into GoodReads, I went to the My > Books tab and the item counts said 1 book on my want to read and read > shelves. I figured out that I can go into the individual screens for > each shelf, refresh the view with a 3 finger swipe down, and the total > would be updated to show the current counts. However, when I go back > into the app the counts go back to one book each. I guess my next step > would be contacting GoodReads. I have also considered leaving an app > store review, or contacting them through Facebook. And, have wondered > if doing a hard reset to my phone would change anything. It's not a > huge deal, but I do like looking at the current totals on my various shelves. > > Regards, > Wayne >
Re: Issue with the latest GoodReads app and item counts
Mark, Thanks for all your help on this annoying issue. I followed the procedure you described in going to the My Books tab of the app. I am however happy to say that the issue appears to be back to normal. I went to the GoodReads app several times yesterday and the item counts were successfully showing the right updated numbers. I finished a couple of books yesterday and the new counts were showing what they should have been showing. So, my annoying issue with the item counts appears to be resolved. Perhaps it was something on the GoodReads end, or it just took longer than normal for things to update. Whatever the case, all is good now. Good to know that GoodReads is responsive to accessibility issues if I need to contact them in the future. Wayne On 2/24/18, M. Taylor <mk...@ucla.edu> wrote: > Hello Wayne, > > I completely understand your sentiment. > > I have tried to reproduce your experience on my 8 Plus, 6 S Plus, and 6. On > each device, each running iOS 11.2.6, my book count is correct, on each > shelf. > > Just so we're on the same page, let's make certain we're talking about the > same procedure: > > After closing the Good Reads app from the app switcher, then rebooting the > phone: > > 1. > Open the Good Reads iOS app. The app opens with focused placed on the Home > tab and VoiceOver announces the number of updates, or something similar. > > 2. > Single-finger, double-tap the "My Books" tab, located just to the right of > the Home tab. Doing this causes the screen to refresh with a display > containing a row of books that you are currently reading, followed by icons > in a kind of list with appropriate shelf names and the number of books on > each shelf. Single-finger swiping from left to right, assuming you have > placed focus near the top of the display causes VoiceOver to announce each > shelf followed by its book count. > > Wayne, is this basically your scenario? > > I must tell you that, in recent weeks, it can take the Good Reads app a few > seconds to update the shelf count, correctly. > > Also, try switching tabs a couple of times and see if this makes any > difference. > > Also, it may be useful if you can confirm that your display is set to > normal; for example, not using enlarged fonts. > > It may be useful to contact Good Reads as they are very responsive to > accessibility issues. However, keep in mind that if I cannot reproduce your > bug on three different phones, then chances are, they will not be able to > reproduce them, either. Still, it's definitely worth a try. > > As for hard resetting your phone, I'm not certain what you mean. If you > mean simply forcing a device shutdown, go ahead and give it a try. > > Sieghard and others have found that resetting network settings can make a > difference in some instances, also. > > You know, I would be interested in seeing what would happen were you to > login to your account on another iPhone. While I don't think your > experience is the result of any problems with your actual account, it would > be interesting to know if you were able to get an accurate book count on a > different device. > > Finally, Wayne, can you have a sighted person look at your phone and see if > the number being displayed is different than what VoiceOver is reporting? > > Mark > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Wayne Merritt > Sent: Saturday, February 24, 2018 4:46 PM > To: viphone@googlegroups.com > Subject: Re: Issue with the latest GoodReads app and item counts > > Mark, I did as you suggested. I deleted the app and reinstalled it from the > App Store. After I signed into GoodReads, I went to the My Books tab and the > item counts said 1 book on my want to read and read shelves. I figured out > that I can go into the individual screens for each shelf, refresh the view > with a 3 finger swipe down, and the total would be updated to show the > current counts. However, when I go back into the app the counts go back to > one book each. I guess my next step would be contacting GoodReads. I have > also considered leaving an app store review, or contacting them through > Facebook. And, have wondered if doing a hard reset to my phone would change > anything. It's not a huge deal, but I do like looking at the current totals > on my various shelves. > > Regards, > Wayne > > Wayne Merritt > Sent from my iPhone 7 Plus > >> On Feb 24, 2018, at 12:11 AM, M. Taylor <mk...@ucla.edu> wrote: >> >> Hello Wayne, >> >> I cannot reproduce your issue. >> >> After updating to iOS 11.2.6, I opened the Good Reads app, after reading >> your post, and all is as it should b
RE: Issue with the latest GoodReads app and item counts
Hello Wayne, I completely understand your sentiment. I have tried to reproduce your experience on my 8 Plus, 6 S Plus, and 6. On each device, each running iOS 11.2.6, my book count is correct, on each shelf. Just so we're on the same page, let's make certain we're talking about the same procedure: After closing the Good Reads app from the app switcher, then rebooting the phone: 1. Open the Good Reads iOS app. The app opens with focused placed on the Home tab and VoiceOver announces the number of updates, or something similar. 2. Single-finger, double-tap the "My Books" tab, located just to the right of the Home tab. Doing this causes the screen to refresh with a display containing a row of books that you are currently reading, followed by icons in a kind of list with appropriate shelf names and the number of books on each shelf. Single-finger swiping from left to right, assuming you have placed focus near the top of the display causes VoiceOver to announce each shelf followed by its book count. Wayne, is this basically your scenario? I must tell you that, in recent weeks, it can take the Good Reads app a few seconds to update the shelf count, correctly. Also, try switching tabs a couple of times and see if this makes any difference. Also, it may be useful if you can confirm that your display is set to normal; for example, not using enlarged fonts. It may be useful to contact Good Reads as they are very responsive to accessibility issues. However, keep in mind that if I cannot reproduce your bug on three different phones, then chances are, they will not be able to reproduce them, either. Still, it's definitely worth a try. As for hard resetting your phone, I'm not certain what you mean. If you mean simply forcing a device shutdown, go ahead and give it a try. Sieghard and others have found that resetting network settings can make a difference in some instances, also. You know, I would be interested in seeing what would happen were you to login to your account on another iPhone. While I don't think your experience is the result of any problems with your actual account, it would be interesting to know if you were able to get an accurate book count on a different device. Finally, Wayne, can you have a sighted person look at your phone and see if the number being displayed is different than what VoiceOver is reporting? Mark -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Wayne Merritt Sent: Saturday, February 24, 2018 4:46 PM To: viphone@googlegroups.com Subject: Re: Issue with the latest GoodReads app and item counts Mark, I did as you suggested. I deleted the app and reinstalled it from the App Store. After I signed into GoodReads, I went to the My Books tab and the item counts said 1 book on my want to read and read shelves. I figured out that I can go into the individual screens for each shelf, refresh the view with a 3 finger swipe down, and the total would be updated to show the current counts. However, when I go back into the app the counts go back to one book each. I guess my next step would be contacting GoodReads. I have also considered leaving an app store review, or contacting them through Facebook. And, have wondered if doing a hard reset to my phone would change anything. It's not a huge deal, but I do like looking at the current totals on my various shelves. Regards, Wayne Wayne Merritt Sent from my iPhone 7 Plus > On Feb 24, 2018, at 12:11 AM, M. Taylor <mk...@ucla.edu> wrote: > > Hello Wayne, > > I cannot reproduce your issue. > > After updating to iOS 11.2.6, I opened the Good Reads app, after reading your > post, and all is as it should be. All of my bookshelves have the correct > numbers associated with them. > > Perhaps you should first uninstall and then reinstall the app. > > Let us know how it goes. > > Mark > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Wayne Merritt > Sent: Friday, February 23, 2018 8:18 PM > To: viphone@googlegroups.com > Subject: Issue with the latest GoodReads app and item counts > > Greetings. I'm having an issue with the GoodReads app on my iPhone 7 Plus > with iOS 11.2.6. My total books read was around 1200 and I had about 27 books > on the want to read shelf. I wrote a review for a book I had finished earlier > tonight, and the next time I looked, my counts were reset to zero. I > restarted the app several times and even updated to the recent iOS release, > and restarted again like I always do. Even so, when I opened GoodReads, my > counts were still at zero or 1. The strange thing is I can access all the > books I have finished that were in the original 1200 total, but the numbers > are showing wrong on the My Books tab of t
Re: Issue with the latest GoodReads app and item counts
Mark, I did as you suggested. I deleted the app and reinstalled it from the App Store. After I signed into GoodReads, I went to the My Books tab and the item counts said 1 book on my want to read and read shelves. I figured out that I can go into the individual screens for each shelf, refresh the view with a 3 finger swipe down, and the total would be updated to show the current counts. However, when I go back into the app the counts go back to one book each. I guess my next step would be contacting GoodReads. I have also considered leaving an app store review, or contacting them through Facebook. And, have wondered if doing a hard reset to my phone would change anything. It's not a huge deal, but I do like looking at the current totals on my various shelves. Regards, Wayne Wayne Merritt Sent from my iPhone 7 Plus > On Feb 24, 2018, at 12:11 AM, M. Taylor <mk...@ucla.edu> wrote: > > Hello Wayne, > > I cannot reproduce your issue. > > After updating to iOS 11.2.6, I opened the Good Reads app, after reading your > post, and all is as it should be. All of my bookshelves have the correct > numbers associated with them. > > Perhaps you should first uninstall and then reinstall the app. > > Let us know how it goes. > > Mark > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Wayne Merritt > Sent: Friday, February 23, 2018 8:18 PM > To: viphone@googlegroups.com > Subject: Issue with the latest GoodReads app and item counts > > Greetings. I'm having an issue with the GoodReads app on my iPhone 7 Plus > with iOS 11.2.6. My total books read was around 1200 and I had about 27 books > on the want to read shelf. I wrote a review for a book I had finished earlier > tonight, and the next time I looked, my counts were reset to zero. I > restarted the app several times and even updated to the recent iOS release, > and restarted again like I always do. Even so, when I opened GoodReads, my > counts were still at zero or 1. The strange thing is I can access all the > books I have finished that were in the original 1200 total, but the numbers > are showing wrong on the My Books tab of the app. Any ideas or thoughts? > Figured I would reach out to the list before contacting GoodReads. > > Thanks, > > Wayne Merritt > Sent from my iPhone 7 Plus > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark
RE: Issue with the latest GoodReads app and item counts
Hello Wayne, I cannot reproduce your issue. After updating to iOS 11.2.6, I opened the Good Reads app, after reading your post, and all is as it should be. All of my bookshelves have the correct numbers associated with them. Perhaps you should first uninstall and then reinstall the app. Let us know how it goes. Mark -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Wayne Merritt Sent: Friday, February 23, 2018 8:18 PM To: viphone@googlegroups.com Subject: Issue with the latest GoodReads app and item counts Greetings. I'm having an issue with the GoodReads app on my iPhone 7 Plus with iOS 11.2.6. My total books read was around 1200 and I had about 27 books on the want to read shelf. I wrote a review for a book I had finished earlier tonight, and the next time I looked, my counts were reset to zero. I restarted the app several times and even updated to the recent iOS release, and restarted again like I always do. Even so, when I opened GoodReads, my counts were still at zero or 1. The strange thing is I can access all the books I have finished that were in the original 1200 total, but the numbers are showing wrong on the My Books tab of the app. Any ideas or thoughts? Figured I would reach out to the list before contacting GoodReads. Thanks, Wayne Merritt Sent from my iPhone 7 Plus -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Issue with the latest GoodReads app and item counts
Greetings. I'm having an issue with the GoodReads app on my iPhone 7 Plus with iOS 11.2.6. My total books read was around 1200 and I had about 27 books on the want to read shelf. I wrote a review for a book I had finished earlier tonight, and the next time I looked, my counts were reset to zero. I restarted the app several times and even updated to the recent iOS release, and restarted again like I always do. Even so, when I opened GoodReads, my counts were still at zero or 1. The strange thing is I can access all the books I have finished that were in the original 1200 total, but the numbers are showing wrong on the My Books tab of the app. Any ideas or thoughts? Figured I would reach out to the list before contacting GoodReads. Thanks, Wayne Merritt Sent from my iPhone 7 Plus -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
