Re: KNFB Keeps throwing me out

2016-12-24 Thread englishrider91
All the issues I've been having with the app I've experienced in both iOS 9 and 
10.


Thanks,
Ari

> On Dec 24, 2016, at 1:04 PM, Kramlinger, Keith G., M.D. 
> <kramlinger.ke...@mayo.edu> wrote:
> 
> Hi,
>  
> I’m just curious if this is happening only in iOS 10.2. I haven’t been 
> following this thread closely, so I apologize if this is already well known, 
> but it seems this topic is new since then.
>  
> Keith
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Saturday, December 24, 2016 2:04 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Hi all,
>  
> Any of us who have experienced this should write a note to 
> supp...@knfbreader.com to let them know (I just did).  I also let them know 
> that this is becoming the subject of public discussion in the VIPhone mailing 
> list, so they understand this may be used by those who are considering 
> whether or not to purchase this app.  For the price, I certainly feel we have 
> the right to expect better tech support than the app seems to get, especially 
> since there are free OCR apps available.
>  
> I also discussed this in my app store review, but I also tried to be fair and 
> said that when it works, it’s very good.
>  
> So, please do write to them if you are also experiencing any difficulties.
>  
> Chip
>  
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Cristóbal
> Sent: Saturday, December 24, 2016 12:07 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Sounds exactly like what I experience with my SE. needless to say, the 
> KNFBReader experience is less than inspiring.
> I find myself using other apps like Prismo and iDentifi more often because of 
> this.
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Friday, December 23, 2016 7:04 PM
> To: viphone@googlegroups.com
> Subject: Re: KNFB Keeps throwing me out
>  
> I've tried deleting and reinstalling, as well as closing all apps in the app 
> switcher before starting, and neither of those things really helped. I get 
> tossed out of KNFBReader pretty often. What also happens a lot is that I get 
> no field of view report. It just mays "no report available." Also, another 
> thing that'll happen is that when I get a successful picture and then press 
> the back button after all the text has been read, it just sits there and 
> doesn't go back to the main screen. I have to completely close the app to 
> restore functionality.
>  
>  
> Thanks,
> Ari
> 
> On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I have a 6S Plus as well and this has never happened to me. I would delete 
> KNFB and reinstall it, I believe somebody else also mentioned that maybe 
> because iut does use a fair bit of resources (all the OCR is done on the 
> phone and not in the cloud) that it is a good idea to close some apps if you 
> have many of them open. I habitually close my apps throughout the day so I 
> rarely have more than 2 or 3 of them open.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Friday, December 23, 2016 4:32 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
> just throws me out after taking the picture (using my 6S plus).
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Blind Treasures {Your One Stop Shop}
> Sent: Friday, December 23, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: KNFB Keeps throwing me out
>  
> I am running the latest update to my IPhone 6s and when using KNFB to scan a 
> document, 2 out of 3 times I will get thrown out and have to go back in. Has 
> anyone else had this issue? I did try reinstalling but no improvements.
>  
> Blind Treasures
> PH: 804-726-8900
> E-Mail: blindtreasu...@comcast.net
> WWW.blindtreasures.com
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be 

Re: KNFB Keeps throwing me out

2016-12-24 Thread englishrider91
Nes, I have. Nothing seems to help. Sometimes I can do 3 or 4 field of view 
reports before these weird issues start popping up. The only thing that works 
to get rid of them for another unknown amount of time is to cloq the app from 
the app switcher and reopen it. It's really weird and frustrating. This 
solution is also the only one that will work for the weird non-responsive back 
button issue. And yes, I actually have tried deleting and reinstalling, with no 
fixing of these issues.


Thanks, Ari

> On Dec 24, 2016, at 9:14 AM, Richard Turner <richardturne...@outlook.com> 
> wrote:
> 
> Ari,
> Have you tried doing the memory clear, or whatever it is called?  Hold down 
> the power button until it says “power off” then, instead of powering off, 
> hold the home button down until the phone starts talking again.  Be sure to 
> use a different finger than the fingerprint one if you have fingerprint 
> recognition set.
>  
> Good luck.  This has to be rather annoying.
>  
> Richard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Friday, December 23, 2016 7:04 PM
> To: viphone@googlegroups.com
> Subject: Re: KNFB Keeps throwing me out
>  
> I've tried deleting and reinstalling, as well as closing all apps in the app 
> switcher before starting, and neither of those things really helped. I get 
> tossed out of KNFBReader pretty often. What also happens a lot is that I get 
> no field of view report. It just mays "no report available." Also, another 
> thing that'll happen is that when I get a successful picture and then press 
> the back button after all the text has been read, it just sits there and 
> doesn't go back to the main screen. I have to completely close the app to 
> restore functionality.
>  
>  
> Thanks,
> Ari
> 
> On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I have a 6S Plus as well and this has never happened to me. I would delete 
> KNFB and reinstall it, I believe somebody else also mentioned that maybe 
> because iut does use a fair bit of resources (all the OCR is done on the 
> phone and not in the cloud) that it is a good idea to close some apps if you 
> have many of them open. I habitually close my apps throughout the day so I 
> rarely have more than 2 or 3 of them open.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Friday, December 23, 2016 4:32 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
> just throws me out after taking the picture (using my 6S plus).
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Blind Treasures {Your One Stop Shop}
> Sent: Friday, December 23, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: KNFB Keeps throwing me out
>  
> I am running the latest update to my IPhone 6s and when using KNFB to scan a 
> document, 2 out of 3 times I will get thrown out and have to go back in. Has 
> anyone else had this issue? I did try reinstalling but no improvements.
>  
> Blind Treasures
> PH: 804-726-8900
> E-Mail: blindtreasu...@comcast.net
> WWW.blindtreasures.com
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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> You received this message because you are subscribed to the Google Groups 
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RE: KNFB Keeps throwing me out

2016-12-24 Thread Chip Orange
I am a new KNFB user, so I just don’t know unfortunately.

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kramlinger, Keith G., M.D.
Sent: Saturday, December 24, 2016 4:05 PM
To: 'viphone@googlegroups.com'
Subject: RE: KNFB Keeps throwing me out

 

Hi,

 

I’m just curious if this is happening only in iOS 10.2. I haven’t been 
following this thread closely, so I apologize if this is already well known, 
but it seems this topic is new since then.

 

Keith

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 24, 2016 2:04 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Hi all,

 

Any of us who have experienced this should write a note to 
supp...@knfbreader.com to let them know (I just did).  I also let them know 
that this is becoming the subject of public discussion in the VIPhone mailing 
list, so they understand this may be used by those who are considering whether 
or not to purchase this app.  For the price, I certainly feel we have the right 
to expect better tech support than the app seems to get, especially since there 
are free OCR apps available.

 

I also discussed this in my app store review, but I also tried to be fair and 
said that when it works, it’s very good.

 

So, please do write to them if you are also experiencing any difficulties.

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Saturday, December 24, 2016 12:07 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Sounds exactly like what I experience with my SE. needless to say, the 
KNFBReader experience is less than inspiring.

I find myself using other apps like Prismo and iDentifi more often because of 
this.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com
Subject: Re: KNFB Keeps throwing me out

 

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.

 

 

Thanks,

Ari


On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:

I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Blind Treasures {Your One Stop Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: KNFB Keeps throwing me out

 

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

 

Blind Treasures 

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net

WWW.blindtreasures.com

 

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For

RE: KNFB Keeps throwing me out

2016-12-24 Thread Kramlinger, Keith G., M.D.
Hi,

I’m just curious if this is happening only in iOS 10.2. I haven’t been 
following this thread closely, so I apologize if this is already well known, 
but it seems this topic is new since then.

Keith

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 24, 2016 2:04 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

Hi all,

Any of us who have experienced this should write a note to 
supp...@knfbreader.com<mailto:supp...@knfbreader.com> to let them know (I just 
did).  I also let them know that this is becoming the subject of public 
discussion in the VIPhone mailing list, so they understand this may be used by 
those who are considering whether or not to purchase this app.  For the price, 
I certainly feel we have the right to expect better tech support than the app 
seems to get, especially since there are free OCR apps available.

I also discussed this in my app store review, but I also tried to be fair and 
said that when it works, it’s very good.

So, please do write to them if you are also experiencing any difficulties.

Chip



From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Cristóbal
Sent: Saturday, December 24, 2016 12:07 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: KNFB Keeps throwing me out

Sounds exactly like what I experience with my SE. needless to say, the 
KNFBReader experience is less than inspiring.
I find myself using other apps like Prismo and iDentifi more often because of 
this.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com<mailto:englishride...@gmail.com>
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: KNFB Keeps throwing me out

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.


Thanks,
Ari

On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:
I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: KNFB Keeps throwing me out

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

Chip


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Blind Treasures {Your One Stop 
Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: KNFB Keeps throwing me out

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

Blind Treasures
PH: 804-726-8900
E-Mail: blindtreasu...@comcast.net<mailto:blindtreasu...@comcast.net>
WWW.blindtreasures.com<%5bMalicious%20URL%20identified%20and%20removed%20by%20Mayo%5d>

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Re: KNFB Keeps throwing me out

2016-12-24 Thread Nancy Badger
I am using an iPhone 6 Plus with the latest software and I have the exact same 
issues. It also says field of you report unavailable a lot.

Nancy Badger, Ph.D
Assistant Vice Chancellor, Student Services
UT Chattanooga
Sent from my iPhone with dictation software. Please excuse spelling errors.

> On Dec 23, 2016, at 10:03 PM, englishride...@gmail.com wrote:
> 
> I've tried deleting and reinstalling, as well as closing all apps in the app 
> switcher before starting, and neither of those things really helped. I get 
> tossed out of KNFBReader pretty often. What also happens a lot is that I get 
> no field of view report. It just mays "no report available." Also, another 
> thing that'll happen is that when I get a successful picture and then press 
> the back button after all the text has been read, it just sits there and 
> doesn't go back to the main screen. I have to completely close the app to 
> restore functionality.
> 
> 
> Thanks,
> Ari
> 
>> On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> I have a 6S Plus as well and this has never happened to me. I would delete 
>> KNFB and reinstall it, I believe somebody else also mentioned that maybe 
>> because iut does use a fair bit of resources (all the OCR is done on the 
>> phone and not in the cloud) that it is a good idea to close some apps if you 
>> have many of them open. I habitually close my apps throughout the day so I 
>> rarely have more than 2 or 3 of them open.
>>  
>> Regards,
>> Sieghard
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Chip Orange
>> Sent: Friday, December 23, 2016 4:32 PM
>> To: viphone@googlegroups.com
>> Subject: RE: KNFB Keeps throwing me out
>>  
>> Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
>> just throws me out after taking the picture (using my 6S plus).
>>  
>> Chip
>>  
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Blind Treasures {Your One Stop Shop}
>> Sent: Friday, December 23, 2016 5:44 PM
>> To: viphone@googlegroups.com
>> Subject: KNFB Keeps throwing me out
>>  
>> I am running the latest update to my IPhone 6s and when using KNFB to scan a 
>> document, 2 out of 3 times I will get thrown out and have to go back in. Has 
>> anyone else had this issue? I did try reinstalling but no improvements.
>>  
>> Blind Treasures
>> PH: 804-726-8900
>> E-Mail: blindtreasu...@comcast.net
>> WWW.blindtreasures.com
>>  
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>  
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>> you can reach Cara at caraqu...@caraquinn.com
>>  
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>  
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>> you can reach Cara at caraqu...@caraquinn.com
>>  
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
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>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit htt

RE: KNFB Keeps throwing me out

2016-12-24 Thread Chip Orange
Hi all,

 

Any of us who have experienced this should write a note to 
supp...@knfbreader.com to let them know (I just did).  I also let them know 
that this is becoming the subject of public discussion in the VIPhone mailing 
list, so they understand this may be used by those who are considering whether 
or not to purchase this app.  For the price, I certainly feel we have the right 
to expect better tech support than the app seems to get, especially since there 
are free OCR apps available.

 

I also discussed this in my app store review, but I also tried to be fair and 
said that when it works, it’s very good.

 

So, please do write to them if you are also experiencing any difficulties.

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Saturday, December 24, 2016 12:07 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Sounds exactly like what I experience with my SE. needless to say, the 
KNFBReader experience is less than inspiring.

I find myself using other apps like Prismo and iDentifi more often because of 
this.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com
Subject: Re: KNFB Keeps throwing me out

 

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.

 

 

Thanks,

Ari


On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:

I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Blind Treasures {Your One Stop Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: KNFB Keeps throwing me out

 

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

 

Blind Treasures 

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net

WWW.blindtreasures.com <http://www.blindtreasures.com/> 

 

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RE: KNFB Keeps throwing me out

2016-12-24 Thread Richard Turner
Ari,
Have you tried doing the memory clear, or whatever it is called?  Hold down the 
power button until it says “power off” then, instead of powering off, hold the 
home button down until the phone starts talking again.  Be sure to use a 
different finger than the fingerprint one if you have fingerprint recognition 
set.

Good luck.  This has to be rather annoying.

Richard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com
Subject: Re: KNFB Keeps throwing me out

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.


Thanks,
Ari

On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:
I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: KNFB Keeps throwing me out

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

Chip


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Blind Treasures {Your One Stop 
Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: KNFB Keeps throwing me out

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

Blind Treasures
PH: 804-726-8900
E-Mail: blindtreasu...@comcast.net<mailto:blindtreasu...@comcast.net>
WWW.blindtreasures.com<http://www.blindtreasures.com/>

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Re: KNFB Keeps throwing me out

2016-12-24 Thread rajmund
hi, identifi also threw me out all the time, on the 10.2 beta. not sure 
of KNFB, no way I'd pay that much for an app, so will not know, either.


Sent from Thunderbird

On 24/12/2016 5:06 PM, Cristóbal wrote:

Sounds exactly like what I experience with my SE. needless to say, the
KNFBReader experience is less than inspiring.

I find myself using other apps like Prismo and iDentifi more often
because of this.



*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *englishride...@gmail.com
*Sent:* Friday, December 23, 2016 7:04 PM
*To:* viphone@googlegroups.com
*Subject:* Re: KNFB Keeps throwing me out



I've tried deleting and reinstalling, as well as closing all apps in the
app switcher before starting, and neither of those things really helped.
I get tossed out of KNFBReader pretty often. What also happens a lot is
that I get no field of view report. It just mays "no report available."
Also, another thing that'll happen is that when I get a successful
picture and then press the back button after all the text has been read,
it just sits there and doesn't go back to the main screen. I have to
completely close the app to restore functionality.





Thanks,

Ari


On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca
<mailto:siegh...@live.ca>> wrote:

I have a 6S Plus as well and this has never happened to me. I would
delete KNFB and reinstall it, I believe somebody else also mentioned
that maybe because iut does use a fair bit of resources (all the OCR
is done on the phone and not in the cloud) that it is a good idea to
close some apps if you have many of them open. I habitually close my
apps throughout the day so I rarely have more than 2 or 3 of them open.



Regards,

Sieghard



*From:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] *On Behalf Of *Chip Orange
*Sent:* Friday, December 23, 2016 4:32 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* RE: KNFB Keeps throwing me out



Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5
times it just throws me out after taking the picture (using my 6S plus).



Chip





*From:*viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] *On Behalf Of *Blind Treasures
{Your One Stop Shop}
*Sent:* Friday, December 23, 2016 5:44 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* KNFB Keeps throwing me out



I am running the latest update to my IPhone 6s and when using KNFB
to scan a document, 2 out of 3 times I will get thrown out and have
to go back in. Has anyone else had this issue? I did try
reinstalling but no improvements.



Blind Treasures

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net <mailto:blindtreasu...@comcast.net>

WWW.blindtreasures.com <http://www.blindtreasures.com/>



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RE: KNFB Keeps throwing me out

2016-12-24 Thread Cristóbal
Sounds exactly like what I experience with my SE. needless to say, the 
KNFBReader experience is less than inspiring.

I find myself using other apps like Prismo and iDentifi more often because of 
this.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com
Subject: Re: KNFB Keeps throwing me out

 

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.

 

 

Thanks,

Ari


On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:

I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

 

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Blind Treasures {Your One Stop Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: KNFB Keeps throwing me out

 

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

 

Blind Treasures 

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net

WWW.blindtreasures.com <http://www.blindtreasures.com/> 

 

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Re: KNFB Keeps throwing me out

2016-12-23 Thread englishrider91
I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.


Thanks,
Ari

> On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I have a 6S Plus as well and this has never happened to me. I would delete 
> KNFB and reinstall it, I believe somebody else also mentioned that maybe 
> because iut does use a fair bit of resources (all the OCR is done on the 
> phone and not in the cloud) that it is a good idea to close some apps if you 
> have many of them open. I habitually close my apps throughout the day so I 
> rarely have more than 2 or 3 of them open.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Friday, December 23, 2016 4:32 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
> just throws me out after taking the picture (using my 6S plus).
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Blind Treasures {Your One Stop Shop}
> Sent: Friday, December 23, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: KNFB Keeps throwing me out
>  
> I am running the latest update to my IPhone 6s and when using KNFB to scan a 
> document, 2 out of 3 times I will get thrown out and have to go back in. Has 
> anyone else had this issue? I did try reinstalling but no improvements.
>  
> Blind Treasures
> PH: 804-726-8900
> E-Mail: blindtreasu...@comcast.net
> WWW.blindtreasures.com
>  
> -- 
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Re: KNFB Keeps throwing me out

2016-12-23 Thread Richard
Yes, I have experienced the same on more than one occasion.
Richard
- Original Message - 
From: "Chip Orange" <lists3...@comcast.net>
To: <viphone@googlegroups.com>
Sent: Friday, December 23, 2016 7:32 PM
Subject: RE: KNFB Keeps throwing me out


Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).



Chip





From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Blind Treasures {Your One Stop Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: KNFB Keeps throwing me out



I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.



Blind Treasures

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net

WWW.blindtreasures.com <http://www.blindtreasures.com/>



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RE: KNFB Keeps throwing me out

2016-12-23 Thread Sieghard Weitzel
I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com
Subject: RE: KNFB Keeps throwing me out

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

Chip


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Blind Treasures {Your One Stop 
Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: KNFB Keeps throwing me out

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

Blind Treasures
PH: 804-726-8900
E-Mail: blindtreasu...@comcast.net<mailto:blindtreasu...@comcast.net>
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RE: KNFB Keeps throwing me out

2016-12-23 Thread Chip Orange
Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Blind Treasures {Your One Stop Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: KNFB Keeps throwing me out

 

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

 

Blind Treasures 

PH: 804-726-8900

E-Mail: blindtreasu...@comcast.net

WWW.blindtreasures.com  

 

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