Re: onscreen keyboard problem

2017-02-16 Thread Kimber Gardner
Sandy, The apple accessibility tech seemed to think it had something to do with Bluetooth as well. He had me turn off Bluetooth altogether after unpairing my amazon basics keyboard and my focus display though none of these actions brought back the keyboard. I have seen posts from sighted users wh

Re: onscreen keyboard problem

2017-02-16 Thread 'Sandratomkins' via VIPhone
Kimber, I have always thought that this was a Bluetooth issue. iOS 10 X has been plagued with Bluetooth issues. perhaps, it is Bluetooth plus voice-over related? when it happens to me, I have the impression that the phone is still thinking it is connected to my Bluetooth keyboard, even though th

Re: Onscreen keyboard problem persists

2017-02-16 Thread Kimber Gardner
Sandy, What you are calling "putting the phone to sleep" is what I meant by locking the phone. Each time I did that the keyboard would disappear. I posted another message describing my call to apple accessibility and the steps the tech took to bring back my onscreen keyboard. In short, when you h

Re: onscreen keyboard problem

2017-02-16 Thread Kimber Gardner
Please do report your onscreen keyboard problems to Apple accessibility. I spoke with someone yesterday and he told me they have other reports from voiceover users who are having trouble with the onscreen keyboard disappearing. He took me through several steps -- most of which I had already tried t

Re: Onscreen keyboard problem persists

2017-02-16 Thread 'Sandratomkins' via VIPhone
Kimberley, I very rarely lock my phone. I merely put it to sleep. so, though this is doubtless a bug, would you try doing that and see if your keyboard will come back for you? by locking the phone, I mean, getting that "iPhone shutting down" message. perhaps, I had misunderstood you… as for whe

Re: onscreen keyboard problem

2017-02-15 Thread Rebecca Sabo
Hi all, I have not had a problem with the keyboard. But my iPhone 7 keeps freezing is that what your talking about ? Becky Sabo > On Feb 15, 2017, at 1:15 PM, Rizzino, Bonnie wrote: > > Hi, > My husband and I (both with iPhone 7) have been experiencing these problems > as well. It is quite f