Re: [VoiceOps] VoIP Service Providers Market Research report

A bunch of scattered thoughts on the subject o Hosted VoIP/HPBX/UCaaS in the USA: The state of VoIP is that most of it is SIP trunking. Cable has the lion's share and that is all trunks. XO and Windstream - 2 big Broadsoft shops - have over 1 million SIP trunks. It has been slow going. Over

[VoiceOps] "West" (humor)

Intrado announced they are rebranding to "West" today: http://www.intrado.com/events/OneWest/911Enable/?utm_source=iContact_medium=email_campaign=Intrado_content=One+West+-+911Enable

Re: [VoiceOps] USF and Minimum Billing

On Thu, 3 Dec 2015, Carlos Alvarez wrote: I agree with you, and I'd ask the carrier to remove that. It sounds like you haven't asked yet. The whole thing is highly negotiable anyway, since it wasn't an actual cost to them. You might even get them to drop it or severely reduce the overage

Re: [VoiceOps] USF and Minimum Billing

Hmm. While the point may be arguable, but they are not wrong in doing so. There are different ways to look at this, your point of view is that they billed you a minimum commit fee. I bet you anything, that their point of view is that you committed to buying a certain base level of service,

Re: [VoiceOps] USF and Minimum Billing

On Thu, 3 Dec 2015, Peter Rad. wrote: USF is 16% -- you are all worked up over how much money? Emails to the list, frustration, looking up the law references -- you probably blew more time on this issue than what the actually fee was. Yeah, probably. I understand it is the "principle" of

Re: [VoiceOps] USF and Minimum Billing

If I read this right, I think Peter's offering to pay any invalid USF fees. Such holiday generosity! :-) > On Dec 3, 2015, at 14:30 , Peter Rad. wrote: > > USF is 16% -- you are all worked up over how much money? > Emails to the list, frustration, looking up the law

Re: [VoiceOps] USF and Minimum Billing

Just offering a perspective that the fee was probably less than the time spent. You can make more money; you cannot make more time. On 12/3/2015 2:57 PM, Mark R Lindsey wrote: If I read this right, I think Peter's offering to pay any invalid USF fees. Such holiday generosity! :-) On Dec

[VoiceOps] VoIP Service Providers Market Research report

Hello all, I recently downloaded a market research report from Voiplogic. I'm sure that some of you know that they are a wholesale application service provider that sells class 4 and 5 services to service providers. I found the report pretty enlightening (and free). You just need to take a

Re: [VoiceOps] VoIP Service Providers Market Research report

I can't speak to "trends," but I have run two hosted PBX companies where we employed only the high-touch sales and engineering model. This makes acquisition cost high, but attrition/churn cost has been nil. If you truly engage the customer and give them something that fits them perfectly, that

Re: [VoiceOps] VoIP Service Providers Market Research report

I couldn't agree more Carlos. You NAILED it. I, too, have found this to very true. Customer Service!!! Remove all misconceptions in the beginning. Kidd On Thu, Dec 3, 2015 at 3:57 PM, Carlos Alvarez wrote: > I can't speak to "trends," but I have run two hosted PBX

Re: [VoiceOps] White Label Metaswitch

Reinvent is a solid shop. > On Dec 3, 2015, at 4:37 PM, Chris Carabello > wrote: > > Colton, > > Metaswitch has a number of wholesalers/white label operators as well. > ReInvent Telecom does a nice job with this -- http://re-inventtelecom.com/ > Powernet’s

Re: [VoiceOps] White Label Metaswitch

Colton, We’re a White Label Metaswitch shop… If you’d like to contact me off-list, please do! Thanks, Mark Mark Wiles mwi...@akabis.com VP of Engineering Akabis, Inc. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Kyle mcGinnis Sent: Thursday,

Re: [VoiceOps] VoIP Service Providers Market Research report

Couldn’t agree more. That has been our approach since day 1 many years ago. It wasn’t the most popular approach here at the company but we (those arrogant engineers) stood firm on this approach and I can tell you that over the last 12-18 months we’ve seen a huge jump in the numbers on HPBX &

Re: [VoiceOps] HPBX over ADSL

Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns. A couple of things to keep in mind: 1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For