Re: Shift Key Problems

2012-02-16 Thread Ronda Brown
Hi Jewels  Neil,

My goodness Neil, I had forgotten I had posted that ;-)

The Link in the message for 1. Check your Computer can install  run Snow 
Leopard now takes you to Lion Specifications (as Snow Leopard is not the 
current OS X).

The Specifications for Snow Leopard are:
Mac computer with an Intel processor
1GB of memory (but the more RAM you have, the better your Mac’s performance)
5GB of available disk space
DVD drive for installation

I have just finished a Pages PDF ‘Prepare For And Installation of Snow Leopard’ 
and have not had time to upload it to my website yet.
But I will let the List know when I have, if anyone is interested to download 
it.

Cheers,
Ronni

On 16/02/2012, at 1:09 PM, Neil Houghton wrote:

 Jewels,
 
 I can only endorse what Ronni says - how would you feel if your hard drive
 just died (and they do!)
 
 Snow Leopard is a great operating system and offers real improvements on
 Leopard without the learning curve of more radical upgrades.
 
 As Ronni says, it is a pain free, very smooth upgrade - just follow the
 detailed instructions that Ronni gave to the mailing list in Prepare for
 and Installation of Snow Leopard on 04/04/11:
 http://www.mail-archive.com/wamug@wamug.org.au/msg63491.html
 
 Backup now!
 
 
 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 
 on 16/2/12 5:40 AM, Ronda Brown at ro...@mac.com wrote:
 
 On 15/02/2012, at 11:19 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 I actually have a copy of Snow Leopard, but have never gotten around
 to upgrading
 as I find it such a mission to back up etc
 
 Oh Jewels,
 
 I hope your comment above doesn't mean you are not backing up your Macs?
 You are only as good as your last backup... The time you don't backup is the
 time something will go wrong.
 
 Upgrading to Snow Leopard is a pain free, very smooth upgrade and well worth
 it.
 Snow Leopard was/is a very stable operating system.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad

-- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-15 Thread Julie Bedford
Hi Daniel

Thanks for the link of Spark, am downloading now and see how I go.

Cheers
Jewels

On 15/02/2012, at 1:25 AM, Daniel Kerr wrote:

 Hi Jewels

 Yes, saw that come in after my forward of the other one. Wasn't sure  
 if you'd seen it, so just in case,.. All good.
 After flicking over a few more forum posts, I would think yes it has  
 to do with 10.5.8 and the mapping of the keyboard versus the new  
 keyboard layout.
 From some of the posts here, it seems to suggest similar things.
 https://discussions.apple.com/thread/3233475?start=0tstart=0
 http://www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html
  
 
 https://discussions.apple.com/thread/3365609?start=0tstart=0
 https://discussions.apple.com/thread/3440453?start=0tstart=0
 They do seem to suggest that on some machines with Leopard (10.5.8)  
 the key mapping doesn't always match and gives differing results.

 One solution was to download a free program called Spark and remap  
 the keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs, plus that one does more as well)

 Apparently when the machine was upgraded to 10.6.8 the keyboard did  
 what it was meant to do in relation to the keys.

 So, not sure if that really helps or solves the problem as such,  
 but gives a bit more idea.
 I would have read more, but the eyes are tiring after a long day and  
 I'll start seeing double soon...lol.
 Better finish the other work, before I fall asleep at the  
 desk,...lol. Then Ronni will tell me off :) LOL.

 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 15/02/2012, at 1:11 AM, Julie Bedford wrote:

 Hi Daniel,

 I was just answering all the help emails I had received, you should
 have received my reply by now?

 CHeers
 Jewels
 On 15/02/2012, at 1:00 AM, Daniel Kerr wrote:

 hi Jewels

 You may not have seen my post in regards to this as well, so have
 reposted it again, below.


 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 Begin forwarded message:

 From: Daniel Kerr wa...@macwizardry.com.au
 Subject: Re: Shift Key Problems
 Date: 9 February 2012 12:34:02 AM AWST
 To: wamug@wamug.org.au
 Reply-To: wamug@wamug.org.au

 Hi Jewels

 I'd try the keyboard on another machine and see if it does the same
 thing (either running 10.5.8 or later OS). If it does, then yes
 could be something with the keyboard. If it doesn't then it means
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like
 USB Overdrive, Logitech Controller or Microsoft Mouse or something
 like that). (Would normally appear under Others in System
 Preferences.

 The old F12 to eject from the Keyboard came from the days when
 the keyboard didn't have eject, so it would override with the F12
 key to do that. So just wondering if something is holding that
 setting.

 What was the keyboard for the new one? Was it one of the small
 little ones, sort of like the current Wireless ones? (well size
 wise I mean) :o)

 There were a couple of other things to try, but I don't have it in
 front me at the moment so will look up later. But see how you go
 with the above first.

 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you
 could click Restore Defaults (incase something in there is
 holding it over). If you've set your own Keyboard settings, they'll
 need to be redone as well).

 (I booted off a laptop I'm working on at the moment from a USB
 10.5.8) and plugged in a Keyboard and the keys worked as they
 should (F10 muted the sound, F11 turned the Sound down, F12 turned
 the sound up)

 I'd say PRAM reset, but from memory that doesn't do much for the
 keyboard,...lol

 I also had a feeling that some certain hardware with 10.5.8 didn't
 know how to read the new keyboards correctly. Just trying to find
 where I had read that, or came across it with a machine I'd once
 worked on.many moons again,...lol

 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you
 have anything files or anything in there?

 Let us know how you go, and I'll keep racking my brain while fixing
 a laptop for a client... ;)

 Kind regards
 Daniel

 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 08/02/2012, at 10:18 PM, Julie Bedford wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on  
 the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you

Re: Shift Key Problems

2012-02-15 Thread Julie Bedford
Hi Ronni,

Thanks for your confirmation.  I guess we've learnt something, if  
nothing else.

Yes, over the bug.

Cheers
Jewels

On 15/02/2012, at 5:52 AM, Ronda Brown wrote:

 Hi Jewels,

 It is as I suspected, on your keyboard F12 is capable of 2  
 functions... a short tap on F12 will open Dashboard and a longer tap  
 on F12 will open the  DVD tray.
 You also have an eject key that also opens the DVD tray.

 I suspect it only works this way in Leopard and may not on a Snow  
 Leopard machine.

 Hope you are over the 'Bug'.

 Cheers,
 Ronni

 Sent from Ronni's iPad

 On 15/02/2012, at 1:08 AM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni,

 Yes the keyboard has an eject key (stubby upward pointing arrow) and
 acts as an eject key - the same as the F12.

 However, as you made mention, when I just softly touch the F12 key,
 dashboard appears.  When I hit the F12 key
 firmly, the eject tray works.

 Have tried the keyboard on my laptop which has the same OS Leopard -
 and appears to work the same as on my
 tower.

 Thanks Ronni

 Cheers
 Jewels

 On 09/02/2012, at 5:49 AM, Ronda Brown wrote:

 Hi Jewels,

 Daniel has replied with more information so I won't repeat what he
 has mentioned.

 If you have an Apple Keyboard, it should have a dedicated eject key
 to open the DVD tray.
 F12 opens the Dashboard not the DVD tray.
 Does the keyboard you are using have the 'eject key'? It has a
 stubby, upward-pointing arrow?

 I seem to remember an Old G4 with a keyboard that did not have the
 dedicated 'eject key' and a longer press of  f12 key opened the disk
 drive, and a short press opened dashboard.

 Try what Daniel has suggested, returning the keyboard settings to
 default.
 Also try the keyboard on another Mac.
 If the function key f12 still doesn't open dashboard and you don't
 have any software that might be conflicting with keyboard functions,
 then the keyboard perhaps could be faulty.

 Cheers,
 Ronni
 Sent from Ronni's iPad

 On 08/02/2012, at 10:18 PM, Julie Bedford jew...@iinet.net.au  
 wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to
 the F12 key.

 Cheers,
 Ronni


 Sent from Ronni's iPad

 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au
 wrote:

 Hi Ronni  Neil

 I've ticked all all boxes under Keyboard Shortcuts, with the
 Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All
 F1,
 F2 unticked - still no luck

 Also have followed Neil's instructions - still no luck.  Tried  
 with
 the fn and F12 keys and the dvd ejects, tried again just F12 and
 the
 dvd draw ejects again.

 Cheers
 Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences   
 Exposé
 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2,
 etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts  
 select
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all -  
 so
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today   
 haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the
 keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop.  
 Just
 press
 it again for all your windows to come back.

 To use that key to change your sound you need to press the fn
 key
 and F12 key.

 There is nothing wrong with your new Keyboard.

 Cheers,
 Ronni

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is
 set to
 do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new
 keyboard
 last
 week and now find that when I turn the sound volume up or
 down on
 the
 keyboard, all I get is shifting to the side of whatever is
 opened on
 my desktop.  I was 

Re: Shift Key Problems

2012-02-15 Thread Julie Bedford
Hi Neil,

Yes, my Mac is Intel.  Have downloaded Spark and will have a look at it.

I actually have a copy of Snow Leopard, but have never gotten around  
to upgrading
as I find it such a mission to back up etc and was hanging off hoping  
that a new Mac model would
become available, but I'm not sure how long I can wait as it has been  
a few years now since
Apple has issued a new Mac Pro model.  I am wondering if they've  
decided not to do so and just
concentrate of the iMacs etc.

Thanks for your help.

Cheers
Jewels

On 15/02/2012, at 11:05 AM, Neil Houghton wrote:

 Hi Jewels,

 So Daniel's research has highlighted the issue which seems to be  
 causing the
 problem.

 Is your computer PPC or Intel. If it is PPC then you are stuck at  
 Leopard
 and would probably have to look at one of the third party solutions  
 Daniel
 mentions, eg Spark.

 If it is Intel then you can upgrade to Snow Leopard - Apple still  
 sells Snow
 Leopard for $39 (free shipping)
 http://store.apple.com/au/product/MC573Z/A?fnode=MTY1NDAzOA
 Note that, as I found out when I tried to buy at the Perth  
 AppleStore, you
 can only buy this from the online store!

 If you can run Snow Leopard I would definitely recommend it - you  
 won't see
 big changes (like the SL to Lion transition) but it just works  
 better.

 However some of the posts seem to suggest this problem was mainly  
 with PPC
 macs running Leopard - so maybe you are PPC also. You can always try  
 Spark
 (it is free) several people seem to report it curing the problem.


 Good luck.


 Cheers



 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com


 on 15/2/12 1:25 AM, Daniel Kerr at wa...@macwizardry.com.au wrote:

 Hi Jewels

 Yes, saw that come in after my forward of the other one. Wasn't
 sure if you'd seen it, so just in case,.. All good.
 After flicking over a few
 more forum posts, I would think yes it has to do with 10.5.8 and  
 the mapping
 of the keyboard versus the new keyboard layout.
 From some of the posts here,
 it seems to suggest similar
 things.
 https://discussions.apple.com/thread/3233475?start=0tstart=0
 http:
 //www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html 
 
 
 https://discussions.apple.com/thread/3365609?start=0tstart=0
 https://discus
 sions.apple.com/thread/3440453?start=0tstart=0
 They do seem to suggest that
 on some machines with Leopard (10.5.8) the key mapping doesn't  
 always match
 and gives differing results.

 One solution was to download a free program
 called Spark and remap the
 keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs,
 plus that one does more as well)

 Apparently when the machine was upgraded to
 10.6.8 the keyboard did what it was meant to do in relation to the  
 keys.

 So,
 not sure if that really helps or solves the problem as such, but  
 gives a bit
 more idea.
 I would have read more, but the eyes are tiring after a long day
 and I'll start seeing double soon...lol.
 Better finish the other work, before
 I fall asleep at the desk,...lol. Then Ronni will tell me off :) LOL.

 Kind
 regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel
 AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au



 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

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Re: Shift Key Problems

2012-02-15 Thread Javier Castagnetto

 One solution was to download a free program called Spark and remap  
 the keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs, plus that one does more as well)

Try Ukelele, great for remapping keys/creating custom keyboard layouts.

http://www.macupdate.com/app/mac/14495/ukelele

HTH

JC

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Re: Shift Key Problems

2012-02-15 Thread Julie Bedford
Thanks JC

I see Ukelele has a manual which appears to be detailed.  I cannot
find a manual for Spark though, so I am lost on that one.  I'll try  
Ukelele
over the weekend when I have some free time available.

Thanks for your suggestion

Jewels

On 15/02/2012, at 11:41 PM, Javier Castagnetto wrote:


 One solution was to download a free program called Spark and remap
 the keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs, plus that one does more as well)

 Try Ukelele, great for remapping keys/creating custom keyboard  
 layouts.

 http://www.macupdate.com/app/mac/14495/ukelele

 HTH

 JC

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Re: Shift Key Problems

2012-02-15 Thread Ronda Brown
On 15/02/2012, at 11:19 PM, Julie Bedford jew...@iinet.net.au wrote:

 I actually have a copy of Snow Leopard, but have never gotten around  
 to upgrading
 as I find it such a mission to back up etc

Oh Jewels,

I hope your comment above doesn't mean you are not backing up your Macs?
You are only as good as your last backup... The time you don't backup is the 
time something will go wrong. 

Upgrading to Snow Leopard is a pain free, very smooth upgrade and well worth it.
Snow Leopard was/is a very stable operating system.

Cheers,
Ronni

Sent from Ronni's iPad
-- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-15 Thread Neil Houghton
Jewels,

I can only endorse what Ronni says - how would you feel if your hard drive
just died (and they do!)

Snow Leopard is a great operating system and offers real improvements on
Leopard without the learning curve of more radical upgrades.

As Ronni says, it is a pain free, very smooth upgrade - just follow the
detailed instructions that Ronni gave to the mailing list in Prepare for
and Installation of Snow Leopard on 04/04/11:
http://www.mail-archive.com/wamug@wamug.org.au/msg63491.html

Backup now!


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 16/2/12 5:40 AM, Ronda Brown at ro...@mac.com wrote:

 On 15/02/2012, at 11:19 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 I actually have a copy of Snow Leopard, but have never gotten around
 to upgrading
 as I find it such a mission to back up etc
 
 Oh Jewels,
 
 I hope your comment above doesn't mean you are not backing up your Macs?
 You are only as good as your last backup... The time you don't backup is the
 time something will go wrong.
 
 Upgrading to Snow Leopard is a pain free, very smooth upgrade and well worth
 it.
 Snow Leopard was/is a very stable operating system.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Shift Key Problems

2012-02-14 Thread Julie Bedford
Hi Neil  Ronni,

Sorry for my silence, I came down with a nasty bug just before the  
weekend and the shift key was
the last of my worries !

It may be easier if I paste your instructions in some instances, Neil

 If I understand you, the F12 key is acting as DVD eject under all 4
 scenarios ie with/without the box labelled Use all F1, F2, etc.  
 keys as
 standard function keys checked and in each case with/without the fn
 modifier.

Yes, that's correct
Yes, the eject key (between F12  F13) does also eject DVD

The F11 key in all aspects (ie Use All F1, F2 etc) shifts windows to  
the side

F12 - eject
F14 - decrease brightness
F15 - increase brightness
F9 - Expose all windows
F10 - Application Window
F11 - Desktop

As Ronni mentioned I think, if I just tap the F12, it shows the  
dashboard, but a firm
press ejects the DVD.   It appears F12 is the only one that reacts  
this way.

Then with box Use all F1, F2 etc unchecked, I get:

Nothing for F1, F2, F3, F4, F7, F8,
F9 Expose
F10 Expose windows
F11 Moves to the side (I guess expose desktop)
F12 Dashboard.

I've also tried these keys with the fn key, but get nothing different.

I tried the keyboard on my laptop - only tried the F11 and F12 and
get the same.  The laptop is also OS Leopard

 In System preferences/keyboard:
 -   keyboard shortcuts tab - uncheck the dashboard F12 box
 -   keyboard tab - check the box labelledUse all F1, F2, etc. keys  
 as
 standard function keys
 -   make sure the box labelled Show Keyboard  Character Viewer in  
 menu
 bar is checked


 At this point the F12 key should do nothing - but in your case is  
 still
 acting as an eject key.

Followed your two points above and Yes F12 is ejecting (and it's  
Australian)

 Press the escape key - see how the corresponding key on the  
 keyboard viewer
 lights up in darker grey.
 Now press the F12 key - when I do this, the F12 key on the keyboard  
 viewer
 lights up - it also, depending what program I am in, MAY make the  
 not
 applicable note (if I am in Finder it does, though if I am in  
 Entourage it
 doesn't)

 When YOU do this what happens - do you see the F12 key on the  
 character
 viewer light up?

The Escape key greys out, but the F12 key does nothing.  Tried it in  
Mail and tried
in Finder - in both cases, does nothing.

If nothing else, I've learnt something here.
So, what is the verdict ?

Neil  Ronni, thanks so much for taking time out for this problem.

Cheers
Jewels


On 13/02/2012, at 10:55 AM, Neil Houghton wrote:

 Hi Jewels,

 Did you ever sort out your keyboard problem? If so, what was the  
 actual
 problem/solution?


 Cheers


 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com



 on 9/2/12 11:59 AM, Neil Houghton at n...@possumology.com wrote:

 Hi Jewels,

 Daniel  Ronni have given you lots to work on. I sometimes find it is
 helpful to really define the extent of the problem so:

 You are using an Apple Extended Keyboard with the numeric keypad on  
 the
 right-hand side - so it is wired and not wireless - (this is  
 exactly the
 same keyboard as I am using).

 If I understand you, the F12 key is acting as DVD eject under all 4
 scenarios ie with/without the box labelled Use all F1, F2, etc.  
 keys as
 standard function keys checked and in each case with/without the fn
 modifier.

 Does the actual Eject key (between the F12  F13 keys) eject as  
 it should?

 Is it just the F12 key that is behaving strangely - how are the  
 other F-keys
 behaving.

 Assuming all the relevant boxes are ticked in the keyboard  
 shortcuts tab,
 then standard behaviour is:

 (A) With box labelled Use all F1, F2, etc. keys as standard  
 function keys
 checked then as per the keyboard shortcuts tab, ie:
 Dashboard - F12
 Decrease brightness - F14
 Increase Brightness - F15
 Expose - All Windows - F9
 Expose - Application Windows - F10
 Expose - Desktop - F11

 (B) With box labelled Use all F1, F2, etc. keys as standard  
 function keys
 un-checked then as per the keyboard icons, ie:
 F1 is decrease brightness
 F2 is increase brightness
 F3 is Expose
 F4 is dashboard
 F7, F8  F9 are the iTunes controls previous track, play/pause   
 next track
 F10 is sound mute
 F11  F12 are volume up/down


 Other than the F12 key, are all the other keys operating as  
 outlined above?


 As Daniel says, the best way to rule out a hardware problem is to try
 another keyboard - however if a similar one is not available then  
 one other
 thing to try - just as a temporary test - to check the working of  
 the F12
 key to try and rule out a hardware problem:

 In System preferences/keyboard:
 -   keyboard shortcuts tab - uncheck the dashboard F12 box
 -   keyboard tab - check the box labelledUse all F1, F2, etc. keys  
 as
 standard function keys
 -   make sure the box labelled Show Keyboard  Character Viewer in  
 menu
 bar is checked

 At this point the F12 key should do nothing - but in your case is  
 still
 acting as an eject 

Re: Shift Key Problems

2012-02-14 Thread Julie Bedford
Hi Daniel,

Yes, did try the keyboard on my laptop, running same software -  
Leopard.  Worked exactly the same.
Under Others in Systems Prefs - have  Application Enhancer, CNET Tech  
Tracker, Default Folder X, DIVX, Earthdesk, FlashPlayer, FLip4Mac WMV,  
Growl, IPliz, MacFuse
NetUpdate, NTFS for Mac OSX, Perian, Printopia.

The new keyboard is an Apple, wired, with the number pad to the  
righthand side - exactly the same visually as my old one.

Yes, I have restored defaults, I thought the same as yourself.

No files in the Keyboard Layouts.

I wonder if you may have something though when you mentioned about  
some hardware with 10.5.8 not recognising the new keyboard.

Thanks Daniel

Cheers
Jewels

On 09/02/2012, at 12:34 AM, Daniel Kerr wrote:

 Hi Jewels

 I'd try the keyboard on another machine and see if it does the same  
 thing (either running 10.5.8 or later OS). If it does, then yes  
 could be something with the keyboard. If it doesn't then it means  
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like  
 USB Overdrive, Logitech Controller or Microsoft Mouse or something  
 like that). (Would normally appear under Others in System  
 Preferences.

 The old F12 to eject from the Keyboard came from the days when the  
 keyboard didn't have eject, so it would override with the F12 key to  
 do that. So just wondering if something is holding that setting.

 What was the keyboard for the new one? Was it one of the small  
 little ones, sort of like the current Wireless ones? (well size wise  
 I mean) :o)

 There were a couple of other things to try, but I don't have it in  
 front me at the moment so will look up later. But see how you go  
 with the above first.

 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you  
 could click Restore Defaults (incase something in there is holding  
 it over). If you've set your own Keyboard settings, they'll need to  
 be redone as well).

 (I booted off a laptop I'm working on at the moment from a USB  
 10.5.8) and plugged in a Keyboard and the keys worked as they should  
 (F10 muted the sound, F11 turned the Sound down, F12 turned the  
 sound up)

 I'd say PRAM reset, but from memory that doesn't do much for the  
 keyboard,...lol

 I also had a feeling that some certain hardware with 10.5.8 didn't  
 know how to read the new keyboards correctly. Just trying to find  
 where I had read that, or came across it with a machine I'd once  
 worked on.many moons again,...lol

 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you  
 have anything files or anything in there?

 Let us know how you go, and I'll keep racking my brain while fixing  
 a laptop for a client... ;)

 Kind regards
 Daniel

 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 08/02/2012, at 10:18 PM, Julie Bedford wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be  
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to
 the F12 key.

 Cheers,
 Ronni


 Sent from Ronni's iPad

 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au  
 wrote:

 Hi Ronni  Neil

 I've ticked all all boxes under Keyboard Shortcuts, with the  
 Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All  
 F1,
 F2 unticked - still no luck

 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and  
 the
 dvd draw ejects again.

 Cheers
 Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences  Exposé  
 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2,  
 etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all - so
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System 

Re: Shift Key Problems

2012-02-14 Thread Julie Bedford
Hi Ronni,

Yes the keyboard has an eject key (stubby upward pointing arrow) and  
acts as an eject key - the same as the F12.

However, as you made mention, when I just softly touch the F12 key,  
dashboard appears.  When I hit the F12 key
firmly, the eject tray works.

Have tried the keyboard on my laptop which has the same OS Leopard -  
and appears to work the same as on my
tower.

Thanks Ronni

Cheers
Jewels

On 09/02/2012, at 5:49 AM, Ronda Brown wrote:

 Hi Jewels,

 Daniel has replied with more information so I won't repeat what he  
 has mentioned.

 If you have an Apple Keyboard, it should have a dedicated eject key  
 to open the DVD tray.
 F12 opens the Dashboard not the DVD tray.
 Does the keyboard you are using have the 'eject key'? It has a  
 stubby, upward-pointing arrow?

 I seem to remember an Old G4 with a keyboard that did not have the  
 dedicated 'eject key' and a longer press of  f12 key opened the disk  
 drive, and a short press opened dashboard.

 Try what Daniel has suggested, returning the keyboard settings to  
 default.
 Also try the keyboard on another Mac.
 If the function key f12 still doesn't open dashboard and you don't  
 have any software that might be conflicting with keyboard functions,  
 then the keyboard perhaps could be faulty.

 Cheers,
 Ronni
 Sent from Ronni's iPad

 On 08/02/2012, at 10:18 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be  
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to
 the F12 key.

 Cheers,
 Ronni


 Sent from Ronni's iPad

 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au  
 wrote:

 Hi Ronni  Neil

 I've ticked all all boxes under Keyboard Shortcuts, with the  
 Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All  
 F1,
 F2 unticked - still no luck

 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and  
 the
 dvd draw ejects again.

 Cheers
 Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences  Exposé  
 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2,  
 etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all - so
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the  
 keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop. Just
 press
 it again for all your windows to come back.

 To use that key to change your sound you need to press the fn  
 key
 and F12 key.

 There is nothing wrong with your new Keyboard.

 Cheers,
 Ronni

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is  
 set to
 do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new
 keyboard
 last
 week and now find that when I turn the sound volume up or
 down on
 the
 keyboard, all I get is shifting to the side of whatever is
 opened on
 my desktop.  I was thinking about returning it, but possibly
 there
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels

 -- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-14 Thread Julie Bedford
Hi Daniel,

I was just answering all the help emails I had received, you should  
have received my reply by now?

CHeers
Jewels
On 15/02/2012, at 1:00 AM, Daniel Kerr wrote:

 hi Jewels

 You may not have seen my post in regards to this as well, so have  
 reposted it again, below.


 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 Begin forwarded message:

 From: Daniel Kerr wa...@macwizardry.com.au
 Subject: Re: Shift Key Problems
 Date: 9 February 2012 12:34:02 AM AWST
 To: wamug@wamug.org.au
 Reply-To: wamug@wamug.org.au

 Hi Jewels

 I'd try the keyboard on another machine and see if it does the same  
 thing (either running 10.5.8 or later OS). If it does, then yes  
 could be something with the keyboard. If it doesn't then it means  
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like  
 USB Overdrive, Logitech Controller or Microsoft Mouse or something  
 like that). (Would normally appear under Others in System  
 Preferences.

 The old F12 to eject from the Keyboard came from the days when  
 the keyboard didn't have eject, so it would override with the F12  
 key to do that. So just wondering if something is holding that  
 setting.

 What was the keyboard for the new one? Was it one of the small  
 little ones, sort of like the current Wireless ones? (well size  
 wise I mean) :o)

 There were a couple of other things to try, but I don't have it in  
 front me at the moment so will look up later. But see how you go  
 with the above first.

 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you  
 could click Restore Defaults (incase something in there is  
 holding it over). If you've set your own Keyboard settings, they'll  
 need to be redone as well).

 (I booted off a laptop I'm working on at the moment from a USB  
 10.5.8) and plugged in a Keyboard and the keys worked as they  
 should (F10 muted the sound, F11 turned the Sound down, F12 turned  
 the sound up)

 I'd say PRAM reset, but from memory that doesn't do much for the  
 keyboard,...lol

 I also had a feeling that some certain hardware with 10.5.8 didn't  
 know how to read the new keyboards correctly. Just trying to find  
 where I had read that, or came across it with a machine I'd once  
 worked on.many moons again,...lol

 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you  
 have anything files or anything in there?

 Let us know how you go, and I'll keep racking my brain while fixing  
 a laptop for a client... ;)

 Kind regards
 Daniel

 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 08/02/2012, at 10:18 PM, Julie Bedford wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be  
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to
 the F12 key.

 Cheers,
 Ronni


 Sent from Ronni's iPad

 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au  
 wrote:

 Hi Ronni  Neil

 I've ticked all all boxes under Keyboard Shortcuts, with the  
 Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use  
 All F1,
 F2 unticked - still no luck

 Also have followed Neil's instructions - still no luck.  Tried  
 with
 the fn and F12 keys and the dvd ejects, tried again just F12 and  
 the
 dvd draw ejects again.

 Cheers
 Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences   
 Exposé 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2,  
 etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all - so
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today   
 haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing

Re: Shift Key Problems

2012-02-14 Thread Daniel Kerr
Hi Jewels

Yes, saw that come in after my forward of the other one. Wasn't sure if you'd 
seen it, so just in case,.. All good.
After flicking over a few more forum posts, I would think yes it has to do with 
10.5.8 and the mapping of the keyboard versus the new keyboard layout.
From some of the posts here, it seems to suggest similar things.
https://discussions.apple.com/thread/3233475?start=0tstart=0
http://www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html
https://discussions.apple.com/thread/3365609?start=0tstart=0
https://discussions.apple.com/thread/3440453?start=0tstart=0
They do seem to suggest that on some machines with Leopard (10.5.8) the key 
mapping doesn't always match and gives differing results.

One solution was to download a free program called Spark and remap the keys
http://www.macupdate.com/app/mac/14352/spark
(Amongst other programs, plus that one does more as well)

Apparently when the machine was upgraded to 10.6.8 the keyboard did what it was 
meant to do in relation to the keys.

So, not sure if that really helps or solves the problem as such, but gives a 
bit more idea.
I would have read more, but the eyes are tiring after a long day and I'll start 
seeing double soon...lol.
Better finish the other work, before I fall asleep at the desk,...lol. Then 
Ronni will tell me off :) LOL.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**

On 15/02/2012, at 1:11 AM, Julie Bedford wrote:

 Hi Daniel,
 
 I was just answering all the help emails I had received, you should  
 have received my reply by now?
 
 CHeers
 Jewels
 On 15/02/2012, at 1:00 AM, Daniel Kerr wrote:
 
 hi Jewels
 
 You may not have seen my post in regards to this as well, so have  
 reposted it again, below.
 
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 Begin forwarded message:
 
 From: Daniel Kerr wa...@macwizardry.com.au
 Subject: Re: Shift Key Problems
 Date: 9 February 2012 12:34:02 AM AWST
 To: wamug@wamug.org.au
 Reply-To: wamug@wamug.org.au
 
 Hi Jewels
 
 I'd try the keyboard on another machine and see if it does the same  
 thing (either running 10.5.8 or later OS). If it does, then yes  
 could be something with the keyboard. If it doesn't then it means  
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like  
 USB Overdrive, Logitech Controller or Microsoft Mouse or something  
 like that). (Would normally appear under Others in System  
 Preferences.
 
 The old F12 to eject from the Keyboard came from the days when  
 the keyboard didn't have eject, so it would override with the F12  
 key to do that. So just wondering if something is holding that  
 setting.
 
 What was the keyboard for the new one? Was it one of the small  
 little ones, sort of like the current Wireless ones? (well size  
 wise I mean) :o)
 
 There were a couple of other things to try, but I don't have it in  
 front me at the moment so will look up later. But see how you go  
 with the above first.
 
 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you  
 could click Restore Defaults (incase something in there is  
 holding it over). If you've set your own Keyboard settings, they'll  
 need to be redone as well).
 
 (I booted off a laptop I'm working on at the moment from a USB  
 10.5.8) and plugged in a Keyboard and the keys worked as they  
 should (F10 muted the sound, F11 turned the Sound down, F12 turned  
 the sound up)
 
 I'd say PRAM reset, but from memory that doesn't do much for the  
 keyboard,...lol
 
 I also had a feeling that some certain hardware with 10.5.8 didn't  
 know how to read the new keyboards correctly. Just trying to find  
 where I had read that, or came across it with a machine I'd once  
 worked on.many moons again,...lol
 
 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you  
 have anything files or anything in there?
 
 Let us know how you go, and I'll keep racking my brain while fixing  
 a laptop for a client... ;)
 
 Kind regards
 Daniel
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 On 08/02/2012, at 10:18 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be  
 questionable ?
 
 Jewels
 
 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 I have just assumed you are using an Apple Keyboard?
 
 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function

Re: Shift Key Problems

2012-02-14 Thread Julie Bedford
Thanks Daniel,

You really are a night owl - I'll have a look at your suggestions  
tomorrow, as my eyes too are shrinking.

Don't work too late

Cheers
Jewels

On 15/02/2012, at 1:25 AM, Daniel Kerr wrote:

 Hi Jewels

 Yes, saw that come in after my forward of the other one. Wasn't sure  
 if you'd seen it, so just in case,.. All good.
 After flicking over a few more forum posts, I would think yes it has  
 to do with 10.5.8 and the mapping of the keyboard versus the new  
 keyboard layout.
 From some of the posts here, it seems to suggest similar things.
 https://discussions.apple.com/thread/3233475?start=0tstart=0
 http://www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html
  
 
 https://discussions.apple.com/thread/3365609?start=0tstart=0
 https://discussions.apple.com/thread/3440453?start=0tstart=0
 They do seem to suggest that on some machines with Leopard (10.5.8)  
 the key mapping doesn't always match and gives differing results.

 One solution was to download a free program called Spark and remap  
 the keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs, plus that one does more as well)

 Apparently when the machine was upgraded to 10.6.8 the keyboard did  
 what it was meant to do in relation to the keys.

 So, not sure if that really helps or solves the problem as such,  
 but gives a bit more idea.
 I would have read more, but the eyes are tiring after a long day and  
 I'll start seeing double soon...lol.
 Better finish the other work, before I fall asleep at the  
 desk,...lol. Then Ronni will tell me off :) LOL.

 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 15/02/2012, at 1:11 AM, Julie Bedford wrote:

 Hi Daniel,

 I was just answering all the help emails I had received, you should
 have received my reply by now?

 CHeers
 Jewels
 On 15/02/2012, at 1:00 AM, Daniel Kerr wrote:

 hi Jewels

 You may not have seen my post in regards to this as well, so have
 reposted it again, below.


 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 Begin forwarded message:

 From: Daniel Kerr wa...@macwizardry.com.au
 Subject: Re: Shift Key Problems
 Date: 9 February 2012 12:34:02 AM AWST
 To: wamug@wamug.org.au
 Reply-To: wamug@wamug.org.au

 Hi Jewels

 I'd try the keyboard on another machine and see if it does the same
 thing (either running 10.5.8 or later OS). If it does, then yes
 could be something with the keyboard. If it doesn't then it means
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like
 USB Overdrive, Logitech Controller or Microsoft Mouse or something
 like that). (Would normally appear under Others in System
 Preferences.

 The old F12 to eject from the Keyboard came from the days when
 the keyboard didn't have eject, so it would override with the F12
 key to do that. So just wondering if something is holding that
 setting.

 What was the keyboard for the new one? Was it one of the small
 little ones, sort of like the current Wireless ones? (well size
 wise I mean) :o)

 There were a couple of other things to try, but I don't have it in
 front me at the moment so will look up later. But see how you go
 with the above first.

 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you
 could click Restore Defaults (incase something in there is
 holding it over). If you've set your own Keyboard settings, they'll
 need to be redone as well).

 (I booted off a laptop I'm working on at the moment from a USB
 10.5.8) and plugged in a Keyboard and the keys worked as they
 should (F10 muted the sound, F11 turned the Sound down, F12 turned
 the sound up)

 I'd say PRAM reset, but from memory that doesn't do much for the
 keyboard,...lol

 I also had a feeling that some certain hardware with 10.5.8 didn't
 know how to read the new keyboards correctly. Just trying to find
 where I had read that, or came across it with a machine I'd once
 worked on.many moons again,...lol

 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you
 have anything files or anything in there?

 Let us know how you go, and I'll keep racking my brain while fixing
 a laptop for a client... ;)

 Kind regards
 Daniel

 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Macintosh**

 On 08/02/2012, at 10:18 PM, Julie Bedford wrote:

 Hi Ronni

 Its definitely an apple keyboard, with the figures extension on  
 the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be
 questionable ?

 Jewels

 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple

Re: Shift Key Problems

2012-02-14 Thread Daniel Kerr
lol yes,...20+ hour days are starting to be the norm now,..lol.
I think my body is just used to it, that it tends to think that's normal,..so 
it keeps on going.

But yes, thanks. Will try not work too late,..lol

And hopefully something in there may shed some light.
Will post back if I turn up something else in my travels.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**

On 15/02/2012, at 1:31 AM, Julie Bedford wrote:

 Thanks Daniel,
 
 You really are a night owl - I'll have a look at your suggestions  
 tomorrow, as my eyes too are shrinking.
 
 Don't work too late
 
 Cheers
 Jewels
 
 On 15/02/2012, at 1:25 AM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Yes, saw that come in after my forward of the other one. Wasn't sure  
 if you'd seen it, so just in case,.. All good.
 After flicking over a few more forum posts, I would think yes it has  
 to do with 10.5.8 and the mapping of the keyboard versus the new  
 keyboard layout.
 From some of the posts here, it seems to suggest similar things.
 https://discussions.apple.com/thread/3233475?start=0tstart=0
 http://www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html
  
 
 https://discussions.apple.com/thread/3365609?start=0tstart=0
 https://discussions.apple.com/thread/3440453?start=0tstart=0
 They do seem to suggest that on some machines with Leopard (10.5.8)  
 the key mapping doesn't always match and gives differing results.
 
 One solution was to download a free program called Spark and remap  
 the keys
 http://www.macupdate.com/app/mac/14352/spark
 (Amongst other programs, plus that one does more as well)
 
 Apparently when the machine was upgraded to 10.6.8 the keyboard did  
 what it was meant to do in relation to the keys.
 
 So, not sure if that really helps or solves the problem as such,  
 but gives a bit more idea.
 I would have read more, but the eyes are tiring after a long day and  
 I'll start seeing double soon...lol.
 Better finish the other work, before I fall asleep at the  
 desk,...lol. Then Ronni will tell me off :) LOL.
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 On 15/02/2012, at 1:11 AM, Julie Bedford wrote:
 
 Hi Daniel,
 
 I was just answering all the help emails I had received, you should
 have received my reply by now?
 
 CHeers
 Jewels
 On 15/02/2012, at 1:00 AM, Daniel Kerr wrote:
 
 hi Jewels
 
 You may not have seen my post in regards to this as well, so have
 reposted it again, below.
 
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 Begin forwarded message:
 
 From: Daniel Kerr wa...@macwizardry.com.au
 Subject: Re: Shift Key Problems
 Date: 9 February 2012 12:34:02 AM AWST
 To: wamug@wamug.org.au
 Reply-To: wamug@wamug.org.au
 
 Hi Jewels
 
 I'd try the keyboard on another machine and see if it does the same
 thing (either running 10.5.8 or later OS). If it does, then yes
 could be something with the keyboard. If it doesn't then it means
 it's something more software related.
 What machine is it running on?
 Do you have any other System Preferences loaded (eg something like
 USB Overdrive, Logitech Controller or Microsoft Mouse or something
 like that). (Would normally appear under Others in System
 Preferences.
 
 The old F12 to eject from the Keyboard came from the days when
 the keyboard didn't have eject, so it would override with the F12
 key to do that. So just wondering if something is holding that
 setting.
 
 What was the keyboard for the new one? Was it one of the small
 little ones, sort of like the current Wireless ones? (well size
 wise I mean) :o)
 
 There were a couple of other things to try, but I don't have it in
 front me at the moment so will look up later. But see how you go
 with the above first.
 
 Oh, in System Preferences - Keyboard then Keyboard Shortcuts you
 could click Restore Defaults (incase something in there is
 holding it over). If you've set your own Keyboard settings, they'll
 need to be redone as well).
 
 (I booted off a laptop I'm working on at the moment from a USB
 10.5.8) and plugged in a Keyboard and the keys worked as they
 should (F10 muted the sound, F11 turned the Sound down, F12 turned
 the sound up)
 
 I'd say PRAM reset, but from memory that doesn't do much for the
 keyboard,...lol
 
 I also had a feeling that some certain hardware with 10.5.8 didn't
 know how to read the new keyboards correctly. Just trying to find
 where I had read that, or came across it with a machine I'd once
 worked on.many moons again,...lol
 
 Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you
 have anything files or anything in there?
 
 Let us know how you

Re: Shift Key Problems

2012-02-14 Thread Ronda Brown
Hi Jewels,

It is as I suspected, on your keyboard F12 is capable of 2 functions... a short 
tap on F12 will open Dashboard and a longer tap on F12 will open the  DVD tray.
You also have an eject key that also opens the DVD tray.

I suspect it only works this way in Leopard and may not on a Snow Leopard 
machine.

Hope you are over the 'Bug'.

Cheers,
Ronni

Sent from Ronni's iPad

On 15/02/2012, at 1:08 AM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni,
 
 Yes the keyboard has an eject key (stubby upward pointing arrow) and  
 acts as an eject key - the same as the F12.
 
 However, as you made mention, when I just softly touch the F12 key,  
 dashboard appears.  When I hit the F12 key
 firmly, the eject tray works.
 
 Have tried the keyboard on my laptop which has the same OS Leopard -  
 and appears to work the same as on my
 tower.
 
 Thanks Ronni
 
 Cheers
 Jewels
 
 On 09/02/2012, at 5:49 AM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Daniel has replied with more information so I won't repeat what he  
 has mentioned.
 
 If you have an Apple Keyboard, it should have a dedicated eject key  
 to open the DVD tray.
 F12 opens the Dashboard not the DVD tray.
 Does the keyboard you are using have the 'eject key'? It has a  
 stubby, upward-pointing arrow?
 
 I seem to remember an Old G4 with a keyboard that did not have the  
 dedicated 'eject key' and a longer press of  f12 key opened the disk  
 drive, and a short press opened dashboard.
 
 Try what Daniel has suggested, returning the keyboard settings to  
 default.
 Also try the keyboard on another Mac.
 If the function key f12 still doesn't open dashboard and you don't  
 have any software that might be conflicting with keyboard functions,  
 then the keyboard perhaps could be faulty.
 
 Cheers,
 Ronni
 Sent from Ronni's iPad
 
 On 08/02/2012, at 10:18 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni
 
 Its definitely an apple keyboard, with the figures extension on the
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be  
 questionable ?
 
 Jewels
 
 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 I have just assumed you are using an Apple Keyboard?
 
 The behaviour you are experiencing is making me think you are NOT
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to
 the F12 key.
 
 Cheers,
 Ronni
 
 
 Sent from Ronni's iPad
 
 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au  
 wrote:
 
 Hi Ronni  Neil
 
 I've ticked all all boxes under Keyboard Shortcuts, with the  
 Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All  
 F1,
 F2 unticked - still no luck
 
 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and  
 the
 dvd draw ejects again.
 
 Cheers
 Jewels
 
 Hi Jewels,
 
 You are in Leopard, so check also in System Preferences  Exposé  
 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 In System Preferences  Keyboard  select (✔) Use all F1, F2,  
 etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so
 thank
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the  
 keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop. Just
 press
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn  
 key
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is  
 set to
 do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new
 keyboard
 last
 week and now find that when I turn the sound volume up or
 down on
 the
 keyboard, all I get is shifting to the side of whatever is
 opened on
 my desktop.  I was thinking about returning it, but possibly
 there
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 

Re: Shift Key Problems

2012-02-14 Thread Neil Houghton
Hi Jewels,

So Daniel's research has highlighted the issue which seems to be causing the
problem.

Is your computer PPC or Intel. If it is PPC then you are stuck at Leopard
and would probably have to look at one of the third party solutions Daniel
mentions, eg Spark.

If it is Intel then you can upgrade to Snow Leopard - Apple still sells Snow
Leopard for $39 (free shipping)
http://store.apple.com/au/product/MC573Z/A?fnode=MTY1NDAzOA
Note that, as I found out when I tried to buy at the Perth AppleStore, you
can only buy this from the online store!

If you can run Snow Leopard I would definitely recommend it - you won't see
big changes (like the SL to Lion transition) but it just works better.

However some of the posts seem to suggest this problem was mainly with PPC
macs running Leopard - so maybe you are PPC also. You can always try Spark
(it is free) several people seem to report it curing the problem.


Good luck.


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


on 15/2/12 1:25 AM, Daniel Kerr at wa...@macwizardry.com.au wrote:

 Hi Jewels

Yes, saw that come in after my forward of the other one. Wasn't
 sure if you'd seen it, so just in case,.. All good.
After flicking over a few
 more forum posts, I would think yes it has to do with 10.5.8 and the mapping
 of the keyboard versus the new keyboard layout.
From some of the posts here,
 it seems to suggest similar
 things.
https://discussions.apple.com/thread/3233475?start=0tstart=0
http:
 //www.motherboardpoint.com/re-aluminum-keyboard-screwy-mapping-t233096.html

 https://discussions.apple.com/thread/3365609?start=0tstart=0
https://discus
 sions.apple.com/thread/3440453?start=0tstart=0
They do seem to suggest that
 on some machines with Leopard (10.5.8) the key mapping doesn't always match
 and gives differing results.

One solution was to download a free program
 called Spark and remap the
 keys
http://www.macupdate.com/app/mac/14352/spark
(Amongst other programs,
 plus that one does more as well)

Apparently when the machine was upgraded to
 10.6.8 the keyboard did what it was meant to do in relation to the keys.

So,
 not sure if that really helps or solves the problem as such, but gives a bit
 more idea.
I would have read more, but the eyes are tiring after a long day
 and I'll start seeing double soon...lol.
Better finish the other work, before
 I fall asleep at the desk,...lol. Then Ronni will tell me off :) LOL.

Kind
 regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel
 AT macwizardry.com.au
Web:   http://www.macwizardry.com.au



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Re: Shift Key Problems

2012-02-12 Thread Neil Houghton
Hi Jewels,

Did you ever sort out your keyboard problem? If so, what was the actual
problem/solution?


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 9/2/12 11:59 AM, Neil Houghton at n...@possumology.com wrote:

 Hi Jewels,
 
 Daniel  Ronni have given you lots to work on. I sometimes find it is
 helpful to really define the extent of the problem so:
 
 You are using an Apple Extended Keyboard with the numeric keypad on the
 right-hand side - so it is wired and not wireless - (this is exactly the
 same keyboard as I am using).
 
 If I understand you, the F12 key is acting as DVD eject under all 4
 scenarios ie with/without the box labelled Use all F1, F2, etc. keys as
 standard function keys checked and in each case with/without the fn
 modifier.
 
 Does the actual Eject key (between the F12  F13 keys) eject as it should?
 
 Is it just the F12 key that is behaving strangely - how are the other F-keys
 behaving.
 
 Assuming all the relevant boxes are ticked in the keyboard shortcuts tab,
 then standard behaviour is:
 
 (A) With box labelled Use all F1, F2, etc. keys as standard function keys
 checked then as per the keyboard shortcuts tab, ie:
 Dashboard - F12
 Decrease brightness - F14
 Increase Brightness - F15
 Expose - All Windows - F9
 Expose - Application Windows - F10
 Expose - Desktop - F11
 
 (B) With box labelled Use all F1, F2, etc. keys as standard function keys
 un-checked then as per the keyboard icons, ie:
 F1 is decrease brightness
 F2 is increase brightness
 F3 is Expose
 F4 is dashboard
 F7, F8  F9 are the iTunes controls previous track, play/pause  next track
 F10 is sound mute
 F11  F12 are volume up/down
 
 
 Other than the F12 key, are all the other keys operating as outlined above?
 
 
 As Daniel says, the best way to rule out a hardware problem is to try
 another keyboard - however if a similar one is not available then one other
 thing to try - just as a temporary test - to check the working of the F12
 key to try and rule out a hardware problem:
 
 In System preferences/keyboard:
 -   keyboard shortcuts tab - uncheck the dashboard F12 box
 -   keyboard tab - check the box labelledUse all F1, F2, etc. keys as
 standard function keys
 -   make sure the box labelled Show Keyboard  Character Viewer in menu
 bar is checked
 
 At this point the F12 key should do nothing - but in your case is still
 acting as an eject key.
 
 From the menu bar Keyboard  Character Viewer  select Show Keyboard
 Viewer which opens the keyboard viewer. You should now see a representation
 of your keyboard which should say Australian at the top (assuming you have
 chosen the Australian keyboard layout). Now:
 
 Press the escape key - see how the corresponding key on the keyboard viewer
 lights up in darker grey.
 Now press the F12 key - when I do this, the F12 key on the keyboard viewer
 lights up - it also, depending what program I am in, MAY make the not
 applicable note (if I am in Finder it does, though if I am in Entourage it
 doesn't)
 
 When YOU do this what happens - do you see the F12 key on the character
 viewer light up?
 
 After this test put your keyboard settings back - ie re-check the F12 box
 and set the box labelled Use all F1, F2, etc. keys as standard function
 keys to your preferred behaviour.
 
 
 A better understanding of all the above behaviours may help to narrow down
 the problem.
 
 
 Cheers
 
 
 
 
 Neil



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Re: Shift Key Problems

2012-02-09 Thread Ronda Brown
Hi Bill,

You're welcome, I'm always happy to help you if I can. 
Bad luck on the power outage, did you have your Mac connected to a Belkin Surge 
Board?
It should have protected your Mac?

Good thing you had a backup!  Did you get everything back from TM ... All your 
mail  documents etc?

It did sound like you had some corruption on your drive, I would have expected 
Disk Warrior to have been able to fix it though.

Thanks for letting us know the outcome.

Kind Regards,
Ronni 

Sent from Ronni's iPad

On 09/02/2012, at 3:48 PM, William Chesnutt chesn...@it.net.au wrote:

 Hi Ronni,
 
 Thank you for all your helpful suggestions.
 After playing around, unsuccessfully, with various possible fixes I finally 
 decided that the problem may lie in some disk corruption, as I had a power 
 outage last week while the computer was running.
 
 After trying all the usual fixes (Disk Utility, Disk Warrior, Onyx, and even 
 the zapping the Pram) with no success; I resorted to using Time Machine to 
 restore the system as it was last week and then copied over my documents 
 folder.
 
 As at the time of writing, everything seems to be back to normal.
 
 Thanks again for your assistance.
 
 Regards,
 Bill Chesnutt.
 
 
 On 09/02/2012, at 9:59 am, Ronda Brown wrote:
 
 Hi Bill,
 
 I truly haven’t forgotten about you ;-) You might have missed my reply below 
 with us helping Jewels under the same subject heading.
 I haven’t stopped trying to help you as well ;-)
 
 Make sure you still have Substitutions activated in TextEdit and Smart 
 Quotes turned ON.
 Go to Edit  Substitutions, and turn on Smart Quotes. 
 This works in Mail, TextEdit, Safari, and some other core apps.
 
 To type a curly quote on the Mac, it’s Option + [ for the opening double 
 quote, and Option + Shift + [ for the closing double quote . eg:  “ this is 
 a double-quote”
 
 Replace with ] for a single curly quote.
 eg: ‘this is a single curly quote’
 
 Let us know how you are getting on. We can’t help if you don’t get back to 
 us ;-)
 
 Cheers,
 Ronni
 
 
 On 08/02/2012, at 3:14 PM, Ronda Brown wrote:
 
 Hi Bill,
 
 I haven’t forgotten about you, I’m busy with Clients work today and only 
 jump back to WAMUG when I’m able to.
 
 This is weird… has it only happened after you installed something, or an 
 update?
 
 Have you tried in another User Account to see if it is only related to your 
 User Account?
 
 Is it happening only in TextEdit or is it happening in other word 
 processing applications?
 If it is happening only in TextEdit, try deleting its Preference file.
 
 Quit TextEdit
 Go to ~Library  Preferences - com.apple.TextEdit.plist
 (~ is your User Library)
 Drag the preference file to the trash
 Open TextEdit 
 You will need to set any preferences you had that were not default.
 
 Cheers,
 Ronni
 
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer - 
 sticky keys is definitely switched off.  Since my last post, I have also 
 noticed that “shift-double quote also appears to cause a problem, it 
 wants to open up a locked AppleWorks document.  This is all very puzzling, 
 but I appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 

 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences  
 Universal Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly. 
  When I am typing in a word processing document and use the shift key 
 with either an “i or an “r I get unexpected (and unwanted) behaviour.  
 In the case of “i the machine brings the finder up as the frontmost 
 application.  In the case of “r it opens a folder on my desktop for 
 Accounts Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to 
 cause this.  I have looked at all the Preference settings, especially 
 Keyboard Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 
 
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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Sorry Jewels, 

I’m rushing  doing too many things at once today  haven’t given you the full 
details :-(
System Preferences  Keyboard - Keyboard Shortcuts 
You will notice the key you have been pressing on the keyboard is probably set 
to ‘Show Desktop’ or ‘Hide Open Windows’ which pushes all open windows to the 
side and just shows your desktop. Just press it again for all your windows to 
come back.

To use that key to change your sound you need to press the fn key and F12 key.

There is nothing wrong with your new Keyboard.

Cheers,
Ronni

On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard last  
 week and now find that when I turn the sound volume up or down on the  
 keyboard, all I get is shifting to the side of whatever is opened on  
 my desktop.  I was thinking about returning it, but possibly there may  
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 

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Re: Shift Key Problems

2012-02-08 Thread Julie Bedford
Hi Ronni,

I am ashamed to say I am using Leopard (10.5.8).   Just had a look at  
the Keyboard in
Systems Preferences (never realised this existed !)  Turned off F12  
which is the dashboard.
Any ideas on how I can change F11 and F12 to be volume up and volume  
down (as the
little pictures on the key indicates).

I haven't upgraded my OS yet as waiting for the new Mac tower to  
become available, but
it appears they may not bring out a new model as it's been years since  
the last  model.

Cheers
Jewels

On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new keyboard  
 last
 week and now find that when I turn the sound volume up or down on the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there  
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels

 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:

 Hi Ronni,

 Thanks for your quick reply.  Unfortunately, that's not the answer -
 sticky keys is definitely switched off.  Since my last post, I have
 also noticed that “shift-double quote also appears to cause a
 problem, it wants to open up a locked AppleWorks document.  This is
 all very puzzling, but I appreciate your assistance.

 Regards,
 Bill Chesnutt.

 
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:

 Hi Bill,

 You don’t happen to have ‘Sticky Keys’ ON in System Preferences 
 Universal Access - Keyboard?

 Cheers,
 Ronni

 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:

 Hi List,

 I am running 10.6.8 on a Mac Pro.  My system has started behaving
 oddly.  When I am typing in a word processing document and use the
 shift key with either an “i or an “r I get unexpected (and
 unwanted) behaviour.  In the case of “i the machine brings the
 finder up as the frontmost application.  In the case of “r it
 opens a folder on my desktop for Accounts Receivable.

 I do not recollect that either of these things occurred in the
 past.  I haven't modified any settings or done anything else that
 I know of to cause this.  I have looked at all the Preference
 settings, especially Keyboard Shortcuts, but can't find a way to
 turn this behaviour off.

 Can anybody shed any light on this for me?

 Thanks.

 Regards,
 Bill Chesnutt

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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hey Jewels,

Our emails crossed in cyberspace :-)
Turn F12 back on and then to use that key to turn up your sound just press the 
fn key and F12 key.

Then when you just press F12 you will get dashboard
When you press fn  F12 keys you will turn up your sound.

Cheers,
Ronni

On 08/02/2012, at 4:00 PM, Julie Bedford wrote:

 Hi Ronni,
 
 I am ashamed to say I am using Leopard (10.5.8).   Just had a look at  
 the Keyboard in
 Systems Preferences (never realised this existed !)  Turned off F12  
 which is the dashboard.
 Any ideas on how I can change F11 and F12 to be volume up and volume  
 down (as the
 little pictures on the key indicates).
 
 I haven't upgraded my OS yet as waiting for the new Mac tower to  
 become available, but
 it appears they may not bring out a new model as it's been years since  
 the last  model.
 
 Cheers
 Jewels
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard  
 last
 week and now find that when I turn the sound volume up or down on the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there  
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer -
 sticky keys is definitely switched off.  Since my last post, I have
 also noticed that “shift-double quote also appears to cause a
 problem, it wants to open up a locked AppleWorks document.  This is
 all very puzzling, but I appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 

 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences 
 Universal Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving
 oddly.  When I am typing in a word processing document and use the
 shift key with either an “i or an “r I get unexpected (and
 unwanted) behaviour.  In the case of “i the machine brings the
 finder up as the frontmost application.  In the case of “r it
 opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the
 past.  I haven't modified any settings or done anything else that
 I know of to cause this.  I have looked at all the Preference
 settings, especially Keyboard Shortcuts, but can't find a way to
 turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 
 -- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-08 Thread Julie Bedford
Hi Ronni

I'm really grateful you give up your time to assist us all - so thank  
you.

Tried F11  F12 together with the FN key, still the same. so
went into the Keyboard Shortcuts and unticked F11 F12 and now they do  
nothing.
Sorry I've probably completely misunderstood you ?

Don't worry if you are busy right now, I'm sure I can survive

Cheers
Jewels

On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today  haven’t given  
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is  
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’ which pushes  
 all open windows to the side and just shows your desktop. Just press  
 it again for all your windows to come back.

 To use that key to change your sound you need to press the fn key  
 and F12 key.

 There is nothing wrong with your new Keyboard.

 Cheers,
 Ronni

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new keyboard  
 last
 week and now find that when I turn the sound volume up or down on  
 the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there  
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels


 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

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Re: Shift Key Problems

2012-02-08 Thread Julie Bedford
Hi Ronni,

Followed your instructions, put the keyboard (in Systems Prefs)  back  
to where it was.  Pressed fn and f12 together
and the dvd drawer comes out.

Sorry if this is confusing.

Jewels



On 08/02/2012, at 4:07 PM, Ronda Brown wrote:

 Hey Jewels,

 Our emails crossed in cyberspace :-)
 Turn F12 back on and then to use that key to turn up your sound just  
 press the fn key and F12 key.

 Then when you just press F12 you will get dashboard
 When you press fn  F12 keys you will turn up your sound.

 Cheers,
 Ronni

 On 08/02/2012, at 4:00 PM, Julie Bedford wrote:

 Hi Ronni,

 I am ashamed to say I am using Leopard (10.5.8).   Just had a look at
 the Keyboard in
 Systems Preferences (never realised this existed !)  Turned off F12
 which is the dashboard.
 Any ideas on how I can change F11 and F12 to be volume up and volume
 down (as the
 little pictures on the key indicates).

 I haven't upgraded my OS yet as waiting for the new Mac tower to
 become available, but
 it appears they may not bring out a new model as it's been years  
 since
 the last  model.

 Cheers
 Jewels

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new keyboard
 last
 week and now find that when I turn the sound volume up or down on  
 the
 keyboard, all I get is shifting to the side of whatever is opened  
 on
 my desktop.  I was thinking about returning it, but possibly there
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels

 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:

 Hi Ronni,

 Thanks for your quick reply.  Unfortunately, that's not the  
 answer -
 sticky keys is definitely switched off.  Since my last post, I  
 have
 also noticed that “shift-double quote also appears to cause a
 problem, it wants to open up a locked AppleWorks document.  This  
 is
 all very puzzling, but I appreciate your assistance.

 Regards,
 Bill Chesnutt.

   
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:

 Hi Bill,

 You don’t happen to have ‘Sticky Keys’ ON in System Preferences 
 Universal Access - Keyboard?

 Cheers,
 Ronni

 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:

 Hi List,

 I am running 10.6.8 on a Mac Pro.  My system has started  
 behaving
 oddly.  When I am typing in a word processing document and use  
 the
 shift key with either an “i or an “r I get unexpected (and
 unwanted) behaviour.  In the case of “i the machine brings the
 finder up as the frontmost application.  In the case of “r it
 opens a folder on my desktop for Accounts Receivable.

 I do not recollect that either of these things occurred in the
 past.  I haven't modified any settings or done anything else  
 that
 I know of to cause this.  I have looked at all the Preference
 settings, especially Keyboard Shortcuts, but can't find a way to
 turn this behaviour off.

 Can anybody shed any light on this for me?

 Thanks.

 Regards,
 Bill Chesnutt

 -- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hi Jewels,

In System Preferences  Keyboard  select (✔) Use all F1, F2, etc keys as 
standard functions keys
The in System Preferences  Keyboard - Keyboard Shortcuts select (✔) all the 
keys.

Cheers,
Ronni

On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so thank  
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now they do  
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t given  
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is  
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’ which pushes  
 all open windows to the side and just shows your desktop. Just press  
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn key  
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard  
 last
 week and now find that when I turn the sound volume up or down on  
 the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there  
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hi Jewels,

You are in Leopard, so check also in System Preferences  Exposé  Spaces
Exposé … Show Desktop  F11
Dashboard … Hide  Show F12

Cheers,
Ronni

On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,
 
 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc keys as 
 standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select (✔) all the 
 keys.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so thank  
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now they do  
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t given  
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is  
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’ which pushes  
 all open windows to the side and just shows your desktop. Just press  
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn key  
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard  
 last
 week and now find that when I turn the sound volume up or down on  
 the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there  
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Shift Key Problems

2012-02-08 Thread Neil Houghton
Hi Jewels,

If I understand you correctly, you are running 10.5.8 and would like the
keys on your (older) keyboard to perform the functions as indicated on the
keys - rather than the newer function allocations.

It should be possible - I am running Snow Leopard 10.6.8 and my keyboard
works as it has always done, eg:
F1 is decrease brightness
F2 is increase brightness
F3 is Expose
F4 is dashboard
F5  f6 currently unallocated
F7, F8  F9 are the iTunes controls previous track, play/pause  next track
F10 is sound mute
F11  F12 are volume up/down
F13 to F19 are currently unallocated.

However, this is not as set by the System Preferences/ Keyboard Shortcuts as
when I check there it shows the settings as (I think) you are seeing/finding
(and as Ronni refers to) ie:
Dashboard - F12
Decrease brightness - F14
Increase Brightness - F15
Expose - All Windows - F9
Expose - Application Windows - F10
Expose - Desktop - F11
Note all these boxes are ticked.

I think the setting you are looking for is in System preferences under the
main Keyboard tab - where you see a box labelled
Use all F1, F2, etc. keys as standard function keys
I have this box unticked - I suspect you have this box ticked.

If you untick it, you should get your old behaviour back and, in this case,
the fn key takes you to the other function - eg

My settings (with the box unticked)
F12 - increase sound
Fn F12 - Dashboard

Your current settings (with the box ticked)
F12 - Dashboard
Fn F12 - increase sound

I hope the above makes sense ;o)

Different people obviously prefer the function keys to operate differently -
but at least Apple gives you the option to choose!

I'm with you on this - I like the function keys to perform as per the
printed icons and I am happy to press the fn key to get the other function
set (though I very rarely actually do this).

To summarise, in System Preference/Keyboard, try the following:
€   Under the keyboard shortcuts tab - make sure you have all the relevant
F key boxes checked
€   Under the keyboard tab - uncheck the box labelled
Use all F1, F2, etc. keys as standard function keys

I believe this will return you to the behaviour you desire.


HTH


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 8/2/12 4:07 PM, Ronda Brown at ro...@mac.com wrote:

 Hey Jewels,
 
 Our emails crossed in cyberspace :-)
 Turn F12 back on and then to use that key to turn up your sound just press the
 fn key and F12 key.
 
 Then when you just press F12 you will get dashboard
 When you press fn  F12 keys you will turn up your sound.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:00 PM, Julie Bedford wrote:
 
 Hi Ronni,
 
 I am ashamed to say I am using Leopard (10.5.8).   Just had a look at
 the Keyboard in
 Systems Preferences (never realised this existed !)  Turned off F12
 which is the dashboard.
 Any ideas on how I can change F11 and F12 to be volume up and volume
 down (as the
 little pictures on the key indicates).
 
 I haven't upgraded my OS yet as waiting for the new Mac tower to
 become available, but
 it appears they may not bring out a new model as it's been years since
 the last  model.
 
 Cheers
 Jewels
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard
 last
 week and now find that when I turn the sound volume up or down on the
 keyboard, all I get is shifting to the side of whatever is opened on
 my desktop.  I was thinking about returning it, but possibly there
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer -
 sticky keys is definitely switched off.  Since my last post, I have
 also noticed that ³shift-double quote also appears to cause a
 problem, it wants to open up a locked AppleWorks document.  This is
 all very puzzling, but I appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 
 
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don¹t happen to have ŒSticky Keys¹ ON in System Preferences 
 Universal Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving
 oddly.  When I am typing in a word processing document and use the
 shift key with either an ³i or an ³r I get unexpected (and
 unwanted) behaviour.  In the case of ³i the machine brings the
 finder up as the frontmost application.  In the case of ³r it
 opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the
 past.  I haven't modified any 

Re: Shift Key Problems

2012-02-08 Thread Julie Bedford
Hi Ronni  Neil

I've ticked all all boxes under Keyboard Shortcuts, with the Keyboard  
- Use All F1, F2 etc ticked, then tried the same with the Use All F1,  
F2 unticked - still no luck

Also have followed Neil's instructions - still no luck.  Tried with  
the fn and F12 keys and the dvd ejects, tried again just F12 and the  
dvd draw ejects again.

Cheers
Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences  Exposé   
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc  
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select  
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all - so  
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now  
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today  haven’t  
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’  
 which pushes
 all open windows to the side and just shows your desktop. Just  
 press
 it again for all your windows to come back.

 To use that key to change your sound you need to press the fn key
 and F12 key.

 There is nothing wrong with your new Keyboard.

 Cheers,
 Ronni

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to  
 do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new keyboard
 last
 week and now find that when I turn the sound volume up or down on
 the
 keyboard, all I get is shifting to the side of whatever is  
 opened on
 my desktop.  I was thinking about returning it, but possibly  
 there
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels


 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

-- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hi Jewels,

I have just assumed you are using an Apple Keyboard?

The behaviour you are experiencing is making me think you are NOT using an 
Apple Keyboard.
Many third-party Non-Apple keyboards assign the eject function to the F12 key.

Cheers,
Ronni


Sent from Ronni's iPad

On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni  Neil
 
 I've ticked all all boxes under Keyboard Shortcuts, with the Keyboard  
 - Use All F1, F2 etc ticked, then tried the same with the Use All F1,  
 F2 unticked - still no luck
 
 Also have followed Neil's instructions - still no luck.  Tried with  
 the fn and F12 keys and the dvd ejects, tried again just F12 and the  
 dvd draw ejects again.
 
 Cheers
 Jewels
 
 Hi Jewels,
 
 You are in Leopard, so check also in System Preferences  Exposé   
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc  
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select  
 (✔) all the keys.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so  
 thank
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now  
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t  
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’  
 which pushes
 all open windows to the side and just shows your desktop. Just  
 press
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn key
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to  
 do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard
 last
 week and now find that when I turn the sound volume up or down on
 the
 keyboard, all I get is shifting to the side of whatever is  
 opened on
 my desktop.  I was thinking about returning it, but possibly  
 there
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
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Re: Shift Key Problems

2012-02-08 Thread Julie Bedford
Hi Ronni

Its definitely an apple keyboard, with the figures extension on the  
side.
Using OS 10.5.8 - is it possible for the keyboard to be questionable ?

Jewels

On 08/02/2012, at 7:17 PM, Ronda Brown wrote:

 Hi Jewels,

 I have just assumed you are using an Apple Keyboard?

 The behaviour you are experiencing is making me think you are NOT  
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to  
 the F12 key.

 Cheers,
 Ronni


 Sent from Ronni's iPad

 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni  Neil

 I've ticked all all boxes under Keyboard Shortcuts, with the Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All F1,
 F2 unticked - still no luck

 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and the
 dvd draw ejects again.

 Cheers
 Jewels

 Hi Jewels,

 You are in Leopard, so check also in System Preferences  Exposé 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12

 Cheers,
 Ronni

 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:

 Hi Jewels,

 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.

 Cheers,
 Ronni

 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:

 Hi Ronni

 I'm really grateful you give up your time to assist us all - so
 thank
 you.

 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?

 Don't worry if you are busy right now, I'm sure I can survive

 Cheers
 Jewels

 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:

 Sorry Jewels,

 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop. Just
 press
 it again for all your windows to come back.

 To use that key to change your sound you need to press the fn key
 and F12 key.

 There is nothing wrong with your new Keyboard.

 Cheers,
 Ronni

 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:

 Hi Jewels,

 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to
 do.

 Cheers,
 Ronni

 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,

 Not sure if this has any relation, but I purchased a new  
 keyboard
 last
 week and now find that when I turn the sound volume up or  
 down on
 the
 keyboard, all I get is shifting to the side of whatever is
 opened on
 my desktop.  I was thinking about returning it, but possibly
 there
 may
 be a more obvious cause that I am unaware of.

 Cheers
 Jewels
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

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Re: Shift Key Problems

2012-02-08 Thread Daniel Kerr
Hi Jewels

I'd try the keyboard on another machine and see if it does the same thing 
(either running 10.5.8 or later OS). If it does, then yes could be something 
with the keyboard. If it doesn't then it means it's something more software 
related.
What machine is it running on?
Do you have any other System Preferences loaded (eg something like USB 
Overdrive, Logitech Controller or Microsoft Mouse or something like that). 
(Would normally appear under Others in System Preferences.

The old F12 to eject from the Keyboard came from the days when the keyboard 
didn't have eject, so it would override with the F12 key to do that. So just 
wondering if something is holding that setting.

What was the keyboard for the new one? Was it one of the small little ones, 
sort of like the current Wireless ones? (well size wise I mean) :o)

There were a couple of other things to try, but I don't have it in front me at 
the moment so will look up later. But see how you go with the above first.

Oh, in System Preferences - Keyboard then Keyboard Shortcuts you could click 
Restore Defaults (incase something in there is holding it over). If you've 
set your own Keyboard settings, they'll need to be redone as well).

(I booted off a laptop I'm working on at the moment from a USB 10.5.8) and 
plugged in a Keyboard and the keys worked as they should (F10 muted the sound, 
F11 turned the Sound down, F12 turned the sound up)

I'd say PRAM reset, but from memory that doesn't do much for the keyboard,...lol

I also had a feeling that some certain hardware with 10.5.8 didn't know how to 
read the new keyboards correctly. Just trying to find where I had read that, 
or came across it with a machine I'd once worked on.many moons again,...lol

Also have a look in Users/yourname/LibraryKeyboard Layouts. Do you have 
anything files or anything in there?

Let us know how you go, and I'll keep racking my brain while fixing a laptop 
for a client... ;)

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**

On 08/02/2012, at 10:18 PM, Julie Bedford wrote:

 Hi Ronni
 
 Its definitely an apple keyboard, with the figures extension on the  
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be questionable ?
 
 Jewels
 
 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 I have just assumed you are using an Apple Keyboard?
 
 The behaviour you are experiencing is making me think you are NOT  
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to  
 the F12 key.
 
 Cheers,
 Ronni
 
 
 Sent from Ronni's iPad
 
 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni  Neil
 
 I've ticked all all boxes under Keyboard Shortcuts, with the Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All F1,
 F2 unticked - still no luck
 
 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and the
 dvd draw ejects again.
 
 Cheers
 Jewels
 
 Hi Jewels,
 
 You are in Leopard, so check also in System Preferences  Exposé 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so
 thank
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop. Just
 press
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn key
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to
 do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new  
 keyboard
 last
 week and 

Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hi Jewels,

Daniel has replied with more information so I won't repeat what he has 
mentioned.

If you have an Apple Keyboard, it should have a dedicated eject key to open the 
DVD tray.
F12 opens the Dashboard not the DVD tray.
Does the keyboard you are using have the 'eject key'? It has a stubby, 
upward-pointing arrow?

I seem to remember an Old G4 with a keyboard that did not have the dedicated 
'eject key' and a longer press of  f12 key opened the disk drive, and a short 
press opened dashboard.

Try what Daniel has suggested, returning the keyboard settings to default. 
Also try the keyboard on another Mac.
If the function key f12 still doesn't open dashboard and you don't have any 
software that might be conflicting with keyboard functions, then the keyboard 
perhaps could be faulty.

Cheers,
Ronni
Sent from Ronni's iPad

On 08/02/2012, at 10:18 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni
 
 Its definitely an apple keyboard, with the figures extension on the  
 side.
 Using OS 10.5.8 - is it possible for the keyboard to be questionable ?
 
 Jewels
 
 On 08/02/2012, at 7:17 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 I have just assumed you are using an Apple Keyboard?
 
 The behaviour you are experiencing is making me think you are NOT  
 using an Apple Keyboard.
 Many third-party Non-Apple keyboards assign the eject function to  
 the F12 key.
 
 Cheers,
 Ronni
 
 
 Sent from Ronni's iPad
 
 On 08/02/2012, at 6:46 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni  Neil
 
 I've ticked all all boxes under Keyboard Shortcuts, with the Keyboard
 - Use All F1, F2 etc ticked, then tried the same with the Use All F1,
 F2 unticked - still no luck
 
 Also have followed Neil's instructions - still no luck.  Tried with
 the fn and F12 keys and the dvd ejects, tried again just F12 and the
 dvd draw ejects again.
 
 Cheers
 Jewels
 
 Hi Jewels,
 
 You are in Leopard, so check also in System Preferences  Exposé 
 Spaces
 Exposé … Show Desktop  F11
 Dashboard … Hide  Show F12
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:26 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 In System Preferences  Keyboard  select (✔) Use all F1, F2, etc
 keys as standard functions keys
 The in System Preferences  Keyboard - Keyboard Shortcuts select
 (✔) all the keys.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 4:19 PM, Julie Bedford wrote:
 
 Hi Ronni
 
 I'm really grateful you give up your time to assist us all - so
 thank
 you.
 
 Tried F11  F12 together with the FN key, still the same. so
 went into the Keyboard Shortcuts and unticked F11 F12 and now
 they do
 nothing.
 Sorry I've probably completely misunderstood you ?
 
 Don't worry if you are busy right now, I'm sure I can survive
 
 Cheers
 Jewels
 
 On 08/02/2012, at 4:00 PM, Ronda Brown wrote:
 
 Sorry Jewels,
 
 I’m rushing  doing too many things at once today  haven’t
 given
 you the full details :-(
 System Preferences  Keyboard - Keyboard Shortcuts
 You will notice the key you have been pressing on the keyboard is
 probably set to ‘Show Desktop’ or ‘Hide Open Windows’
 which pushes
 all open windows to the side and just shows your desktop. Just
 press
 it again for all your windows to come back.
 
 To use that key to change your sound you need to press the fn key
 and F12 key.
 
 There is nothing wrong with your new Keyboard.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 3:31 PM, Ronda Brown wrote:
 
 Hi Jewels,
 
 Are you in Lion or Snow Leopard?
 The volume keys ( all the top keys) are Function keys.
 Check in System Preferences  Keyboard to see what F12 is set to
 do.
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 1:30 PM, Julie Bedford wrote:
 
 Hi,
 
 Not sure if this has any relation, but I purchased a new  
 keyboard
 last
 week and now find that when I turn the sound volume up or  
 down on
 the
 keyboard, all I get is shifting to the side of whatever is
 opened on
 my desktop.  I was thinking about returning it, but possibly
 there
 may
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 
-- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-08 Thread Ronda Brown
Hi Bill,

I truly haven’t forgotten about you ;-) You might have missed my reply below 
with us helping Jewels under the same subject heading.
I haven’t stopped trying to help you as well ;-)

Make sure you still have Substitutions activated in TextEdit and Smart Quotes 
turned ON.
Go to Edit  Substitutions, and turn on Smart Quotes. 
This works in Mail, TextEdit, Safari, and some other core apps.

To type a curly quote on the Mac, it’s Option + [ for the opening double quote, 
and Option + Shift + [ for the closing double quote . eg:  “ this is a 
double-quote”

Replace with ] for a single curly quote.
eg: ‘this is a single curly quote’

Let us know how you are getting on. We can’t help if you don’t get back to us 
;-)

Cheers,
Ronni


On 08/02/2012, at 3:14 PM, Ronda Brown wrote:

 Hi Bill,
 
 I haven’t forgotten about you, I’m busy with Clients work today and only jump 
 back to WAMUG when I’m able to.
 
 This is weird… has it only happened after you installed something, or an 
 update?
 
 Have you tried in another User Account to see if it is only related to your 
 User Account?
 
 Is it happening only in TextEdit or is it happening in other word processing 
 applications?
 If it is happening only in TextEdit, try deleting its Preference file.
 
 Quit TextEdit
 Go to ~Library  Preferences - com.apple.TextEdit.plist
 (~ is your User Library)
 Drag the preference file to the trash
 Open TextEdit 
 You will need to set any preferences you had that were not default.
 
 Cheers,
 Ronni
 
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer - sticky 
 keys is definitely switched off.  Since my last post, I have also noticed 
 that “shift-double quote also appears to cause a problem, it wants to open 
 up a locked AppleWorks document.  This is all very puzzling, but I 
 appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 
  
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences  Universal 
 Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly.  
 When I am typing in a word processing document and use the shift key with 
 either an “i or an “r I get unexpected (and unwanted) behaviour.  In the 
 case of “i the machine brings the finder up as the frontmost application. 
  In the case of “r it opens a folder on my desktop for Accounts 
 Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to 
 cause this.  I have looked at all the Preference settings, especially 
 Keyboard Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 

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Re: Shift Key Problems

2012-02-08 Thread Neil Houghton
Hi Jewels,

Daniel  Ronni have given you lots to work on. I sometimes find it is
helpful to really define the extent of the problem so:

You are using an Apple Extended Keyboard with the numeric keypad on the
right-hand side - so it is wired and not wireless - (this is exactly the
same keyboard as I am using).

If I understand you, the F12 key is acting as DVD eject under all 4
scenarios ie with/without the box labelled Use all F1, F2, etc. keys as
standard function keys checked and in each case with/without the fn
modifier.

Does the actual Eject key (between the F12  F13 keys) eject as it should?

Is it just the F12 key that is behaving strangely - how are the other F-keys
behaving.

Assuming all the relevant boxes are ticked in the keyboard shortcuts tab,
then standard behaviour is:

(A) With box labelled Use all F1, F2, etc. keys as standard function keys
checked then as per the keyboard shortcuts tab, ie:
Dashboard - F12
Decrease brightness - F14
Increase Brightness - F15
Expose - All Windows - F9
Expose - Application Windows - F10
Expose - Desktop - F11

(B) With box labelled Use all F1, F2, etc. keys as standard function keys
un-checked then as per the keyboard icons, ie:
F1 is decrease brightness
F2 is increase brightness
F3 is Expose
F4 is dashboard
F7, F8  F9 are the iTunes controls previous track, play/pause  next track
F10 is sound mute
F11  F12 are volume up/down


Other than the F12 key, are all the other keys operating as outlined above?


As Daniel says, the best way to rule out a hardware problem is to try
another keyboard - however if a similar one is not available then one other
thing to try - just as a temporary test - to check the working of the F12
key to try and rule out a hardware problem:

In System preferences/keyboard:
-   keyboard shortcuts tab - uncheck the dashboard F12 box
-   keyboard tab - check the box labelledUse all F1, F2, etc. keys as
standard function keys
-   make sure the box labelled Show Keyboard  Character Viewer in menu
bar is checked

At this point the F12 key should do nothing - but in your case is still
acting as an eject key.

From the menu bar Keyboard  Character Viewer  select Show Keyboard
Viewer which opens the keyboard viewer. You should now see a representation
of your keyboard which should say Australian at the top (assuming you have
chosen the Australian keyboard layout). Now:

Press the escape key - see how the corresponding key on the keyboard viewer
lights up in darker grey.
Now press the F12 key - when I do this, the F12 key on the keyboard viewer
lights up - it also, depending what program I am in, MAY make the not
applicable note (if I am in Finder it does, though if I am in Entourage it
doesn't)

When YOU do this what happens - do you see the F12 key on the character
viewer light up?

After this test put your keyboard settings back - ie re-check the F12 box
and set the box labelled Use all F1, F2, etc. keys as standard function
keys to your preferred behaviour.


A better understanding of all the above behaviours may help to narrow down
the problem.


Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 8/2/12 6:46 PM, Julie Bedford at jew...@iinet.net.au wrote:

 Hi Ronni  Neil

I've ticked all all boxes under Keyboard Shortcuts, with the
 Keyboard  
- Use All F1, F2 etc ticked, then tried the same with the Use All
 F1,  
F2 unticked - still no luck

Also have followed Neil's instructions -
 still no luck.  Tried with  
the fn and F12 keys and the dvd ejects, tried
 again just F12 and the  
dvd draw ejects again.

Cheers
Jewels



-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Shift Key Problems

2012-02-08 Thread William Chesnutt
Hi Ronni,

Thank you for all your helpful suggestions.
After playing around, unsuccessfully, with various possible fixes I finally 
decided that the problem may lie in some disk corruption, as I had a power 
outage last week while the computer was running.

After trying all the usual fixes (Disk Utility, Disk Warrior, Onyx, and even 
the zapping the Pram) with no success; I resorted to using Time Machine to 
restore the system as it was last week and then copied over my documents folder.

As at the time of writing, everything seems to be back to normal.

Thanks again for your assistance.

Regards,
Bill Chesnutt.


On 09/02/2012, at 9:59 am, Ronda Brown wrote:

 Hi Bill,
 
 I truly haven’t forgotten about you ;-) You might have missed my reply below 
 with us helping Jewels under the same subject heading.
 I haven’t stopped trying to help you as well ;-)
 
 Make sure you still have Substitutions activated in TextEdit and Smart Quotes 
 turned ON.
 Go to Edit  Substitutions, and turn on Smart Quotes. 
 This works in Mail, TextEdit, Safari, and some other core apps.
 
 To type a curly quote on the Mac, it’s Option + [ for the opening double 
 quote, and Option + Shift + [ for the closing double quote . eg:  “ this is a 
 double-quote”
 
 Replace with ] for a single curly quote.
 eg: ‘this is a single curly quote’
 
 Let us know how you are getting on. We can’t help if you don’t get back to us 
 ;-)
 
 Cheers,
 Ronni
 
 
 On 08/02/2012, at 3:14 PM, Ronda Brown wrote:
 
 Hi Bill,
 
 I haven’t forgotten about you, I’m busy with Clients work today and only 
 jump back to WAMUG when I’m able to.
 
 This is weird… has it only happened after you installed something, or an 
 update?
 
 Have you tried in another User Account to see if it is only related to your 
 User Account?
 
 Is it happening only in TextEdit or is it happening in other word processing 
 applications?
 If it is happening only in TextEdit, try deleting its Preference file.
 
 Quit TextEdit
 Go to ~Library  Preferences - com.apple.TextEdit.plist
 (~ is your User Library)
 Drag the preference file to the trash
 Open TextEdit 
 You will need to set any preferences you had that were not default.
 
 Cheers,
 Ronni
 
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer - sticky 
 keys is definitely switched off.  Since my last post, I have also noticed 
 that “shift-double quote also appears to cause a problem, it wants to open 
 up a locked AppleWorks document.  This is all very puzzling, but I 
 appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 
 
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences  
 Universal Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly.  
 When I am typing in a word processing document and use the shift key with 
 either an “i or an “r I get unexpected (and unwanted) behaviour.  In 
 the case of “i the machine brings the finder up as the frontmost 
 application.  In the case of “r it opens a folder on my desktop for 
 Accounts Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to 
 cause this.  I have looked at all the Preference settings, especially 
 Keyboard Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Shift Key Problems

2012-02-07 Thread Ronda Brown
Hi Bill,

You don’t happen to have ‘Sticky Keys’ ON in System Preferences  Universal 
Access - Keyboard?

Cheers,
Ronni

On 08/02/2012, at 12:16 PM, William Chesnutt wrote:

 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly.  
 When I am typing in a word processing document and use the shift key with 
 either an “i or an “r I get unexpected (and unwanted) behaviour.  In the 
 case of “i the machine brings the finder up as the frontmost application.  
 In the case of “r it opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to cause 
 this.  I have looked at all the Preference settings, especially Keyboard 
 Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Shift Key Problems

2012-02-07 Thread William Chesnutt
Hi Ronni,

Thanks for your quick reply.  Unfortunately, that's not the answer - sticky 
keys is definitely switched off.  Since my last post, I have also noticed that 
“shift-double quote also appears to cause a problem, it wants to open up a 
locked AppleWorks document.  This is all very puzzling, but I appreciate your 
assistance.

Regards,
Bill Chesnutt.


On 08/02/2012, at 12:47 pm, Ronda Brown wrote:

 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences  Universal 
 Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly.  
 When I am typing in a word processing document and use the shift key with 
 either an “i or an “r I get unexpected (and unwanted) behaviour.  In the 
 case of “i the machine brings the finder up as the frontmost application.  
 In the case of “r it opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to cause 
 this.  I have looked at all the Preference settings, especially Keyboard 
 Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
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Re: Shift Key Problems

2012-02-07 Thread Julie Bedford
Hi,

Not sure if this has any relation, but I purchased a new keyboard last  
week and now find that when I turn the sound volume up or down on the  
keyboard, all I get is shifting to the side of whatever is opened on  
my desktop.  I was thinking about returning it, but possibly there may  
be a more obvious cause that I am unaware of.

Cheers
Jewels

On 08/02/2012, at 12:57 PM, William Chesnutt wrote:

 Hi Ronni,

 Thanks for your quick reply.  Unfortunately, that's not the answer -  
 sticky keys is definitely switched off.  Since my last post, I have  
 also noticed that “shift-double quote also appears to cause a  
 problem, it wants to open up a locked AppleWorks document.  This is  
 all very puzzling, but I appreciate your assistance.

 Regards,
 Bill Chesnutt.

   
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:

 Hi Bill,

 You don’t happen to have ‘Sticky Keys’ ON in System Preferences   
 Universal Access - Keyboard?

 Cheers,
 Ronni

 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:

 Hi List,

 I am running 10.6.8 on a Mac Pro.  My system has started behaving  
 oddly.  When I am typing in a word processing document and use the  
 shift key with either an “i or an “r I get unexpected (and  
 unwanted) behaviour.  In the case of “i the machine brings the  
 finder up as the frontmost application.  In the case of “r it  
 opens a folder on my desktop for Accounts Receivable.

 I do not recollect that either of these things occurred in the  
 past.  I haven't modified any settings or done anything else that  
 I know of to cause this.  I have looked at all the Preference  
 settings, especially Keyboard Shortcuts, but can't find a way to  
 turn this behaviour off.

 Can anybody shed any light on this for me?

 Thanks.

 Regards,
 Bill Chesnutt
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

 -- The WA Macintosh User Group Mailing List --
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Re: Shift Key Problems

2012-02-07 Thread Ronda Brown
Hi Bill,

I haven’t forgotten about you, I’m busy with Clients work today and only jump 
back to WAMUG when I’m able to.

This is weird… has it only happened after you installed something, or an update?

Have you tried in another User Account to see if it is only related to your 
User Account?

Is it happening only in TextEdit or is it happening in other word processing 
applications?
If it is happening only in TextEdit, try deleting its Preference file.

Quit TextEdit
Go to ~Library  Preferences - com.apple.TextEdit.plist
(~ is your User Library)
Drag the preference file to the trash
Open TextEdit 
You will need to set any preferences you had that were not default.

Cheers,
Ronni


On 08/02/2012, at 12:57 PM, William Chesnutt wrote:

 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer - sticky 
 keys is definitely switched off.  Since my last post, I have also noticed 
 that “shift-double quote also appears to cause a problem, it wants to open 
 up a locked AppleWorks document.  This is all very puzzling, but I appreciate 
 your assistance.
 
 Regards,
 Bill Chesnutt.
 
   
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences  Universal 
 Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving oddly.  
 When I am typing in a word processing document and use the shift key with 
 either an “i or an “r I get unexpected (and unwanted) behaviour.  In the 
 case of “i the machine brings the finder up as the frontmost application.  
 In the case of “r it opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the past.  I 
 haven't modified any settings or done anything else that I know of to cause 
 this.  I have looked at all the Preference settings, especially Keyboard 
 Shortcuts, but can't find a way to turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt
 

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Shift Key Problems

2012-02-07 Thread Ronda Brown
Hi Jewels,

Are you in Lion or Snow Leopard?
The volume keys ( all the top keys) are Function keys.
Check in System Preferences  Keyboard to see what F12 is set to do.

Cheers,
Ronni

On 08/02/2012, at 1:30 PM, Julie Bedford wrote:

 Hi,
 
 Not sure if this has any relation, but I purchased a new keyboard last  
 week and now find that when I turn the sound volume up or down on the  
 keyboard, all I get is shifting to the side of whatever is opened on  
 my desktop.  I was thinking about returning it, but possibly there may  
 be a more obvious cause that I am unaware of.
 
 Cheers
 Jewels
 
 On 08/02/2012, at 12:57 PM, William Chesnutt wrote:
 
 Hi Ronni,
 
 Thanks for your quick reply.  Unfortunately, that's not the answer -  
 sticky keys is definitely switched off.  Since my last post, I have  
 also noticed that “shift-double quote also appears to cause a  
 problem, it wants to open up a locked AppleWorks document.  This is  
 all very puzzling, but I appreciate your assistance.
 
 Regards,
 Bill Chesnutt.
 
  
 On 08/02/2012, at 12:47 pm, Ronda Brown wrote:
 
 Hi Bill,
 
 You don’t happen to have ‘Sticky Keys’ ON in System Preferences   
 Universal Access - Keyboard?
 
 Cheers,
 Ronni
 
 On 08/02/2012, at 12:16 PM, William Chesnutt wrote:
 
 Hi List,
 
 I am running 10.6.8 on a Mac Pro.  My system has started behaving  
 oddly.  When I am typing in a word processing document and use the  
 shift key with either an “i or an “r I get unexpected (and  
 unwanted) behaviour.  In the case of “i the machine brings the  
 finder up as the frontmost application.  In the case of “r it  
 opens a folder on my desktop for Accounts Receivable.
 
 I do not recollect that either of these things occurred in the  
 past.  I haven't modified any settings or done anything else that  
 I know of to cause this.  I have looked at all the Preference  
 settings, especially Keyboard Shortcuts, but can't find a way to  
 turn this behaviour off.
 
 Can anybody shed any light on this for me?
 
 Thanks.
 
 Regards,
 Bill Chesnutt

-- The WA Macintosh User Group Mailing List --
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