Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-15 Thread Pine W
Hi all, I am willing to support a more detailed RfC policy that describes
where and how notices should be distributed for different kinds of RfCs,
although for the MV RfC I feel notice was adequate and there was lots of
opportunity for anyone who felt that notice was inadequate, including WMF,
to say so or boldly distribute notice more widely during the month that the
RfC was open. I am not of a mind to reopen this RfC, but again, very
willing to support a more detailed RfC policy for future events.

Pine


On Mon, Jul 14, 2014 at 7:00 AM, Risker risker...@gmail.com wrote:

 On 14 July 2014 09:55, Michael Snow wikipe...@frontier.com wrote:

  On 7/14/2014 4:43 AM, Andrew Gray wrote:
 
  I've been doing some thinking about this over the past year or so,
  bubbling away in the back of my mind, after a talk at last Wikimania -
  would there be any interest/usefulness if I sat down and tried to dump
  it into a how to run a large project RFC, and what doesn't work page
  somewhere?
 
  There certainly would be usefulness, so I hope there would be equivalent
  interest. I'd be interested in seeing it, at any rate.
 
 

 Me too, Andrew.  I think we actually do need some sort of checklist or
 guidance document on how to deal with these sorts of issues.  In this
 particular case, it had the added element of affecting readers possibly
 even more so than editors, so some thoughts on how to involve
 readers in discussions that affect their usage of the site would be good.

 Risker/Anne
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-14 Thread Andrew Gray
I'd agree with Risker more or less wholeheartedly - communication is a
multilateral thing not a unilateral thing, and I think we dropped the
ball on handling this discussion properly.

This certainly isn't new - holding a large-scale community discussion
is *hard* and both the community and WMF tend to have problems
instigating and managing it - but this could have been a lot better.

I've been mostly offwiki for the past few weeks (and had my attention
sapped by a different RFC), but I'll also put my hand up and say I
should have done something - I normally try and make sure discussions
like this get advertised at a suitable level and I was vaguely aware
this one was going on. Mea culpa.

I've been doing some thinking about this over the past year or so,
bubbling away in the back of my mind, after a talk at last Wikimania -
would there be any interest/usefulness if I sat down and tried to dump
it into a how to run a large project RFC, and what doesn't work page
somewhere?

Andrew.

On 14 July 2014 09:04, Risker risker...@gmail.com wrote:
 It's time to face reality here:  The WMF didn't screw up this RFC, we the
 English Wikipedia community did.

 When we have RFCs that are of interest to a broad portion of the community
 and will have an impact on the entire community, we do certain things.  We
 advertise it on the watchlist.  We arrange for a panel of administrators
 with experience in assessing consensus to close the discussion - sometimes
 we line them up before the discussion even happens.  We maintain discipline
 on the RFC page so that there aren't acres of discussion there, and move it
 to the talk page.  We encourage the most fervent supporters and opposers to
 remain calm and to move on once they've expressed their position.  That's
 what we do when we think something is important - like all the pending
 changes RFCs and the current conflict of interest discusssions, and the
 recent discussions about whether certain edit counters should be opt-in or
 opt-out or automatic.

 None of those things happened with this RFC.  No watchlist notice.  No
 advance planning for closure.  A completely undisciplined RFC.  An
 inexperienced closer who obviously got it wrong, since his initial close
 didn't match the discussion in the RFC.  Instead of people questioning the
 wrong close, someone writes a script to enact the erroneous close and then
 encourages an administrator to apply it to the Mediawiki.common.js without
 explaining exactly what it would do.  An administrator who doesn't have the
 knowledge base to understand the code he was adding adds it - on a page
 where every other entry for the past several years has been made by
 experienced and knowledgeable developers. It was entirely correct that his
 code was reverted - it didn't do what was intended, and it adversely
 affected every user of English Wikipedia, whether or not they cared about
 Media Viewer.  It was entirely correct that the administrator was warned
 not to repeat the action - you don't mess around with site-wide impacts -
 and that he was told the potential consequences if he repeated the action.
 Warnings are routine and expected if people act outside of our accepted
 standards or cause harm, whether intended or not. He needed to know that
 his actions were a big deal with serious consequences.

 And now we have the nerve to act as though this is all the WMF's fault.
 It's not.  Every step that led to this breakdown in communication, this
 disruption in the relationship between the community and the WMF,  was
 taken by members of the English Wikipedia community, with the exception of
 the reversion of site-breaking code.  We did this all by ourselves.  I'll
 even put my hand up and say geez, maybe I should have pushed harder for a
 watchlist notice when I saw the RFC - but the obvious indifference to the
 issue blinkered me too.

 We should be disappointed - but we should be looking at ourselves and
 fixing the problems we're responsible for. The WMF isn't perfect, and it's
 made some incredibly bone-headed decisions in the past.  It's also made
 some really good decisions, and none of them were entirely perfect right
 out of the box and needed tweaking.  Instead of rejecting those decisions
 outright because they failed to be perfect, we all worked together - WMF,
 developers, and community members from all sorts of projects - to get them
 right.  We need to go back to that perspective.  Everyone does. Not just
 the WMF - our community does too.

 Risker/Anne


 On 14 July 2014 01:40, Pine W wiki.p...@gmail.com wrote:

 Hi Gryllida,

 As I said on the Arbcom case page, RfCs result in changes to Wikipedia on a
 regular basis despite having a small numbers of participants in each RfC,
 and current English Wikipedia policy does not require a minimum number of
 participants beyond what is necessary to establish consensus. Furthermore,
 any assertion that the MV RfC was invalid because of its advertising or
 because it had too few 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-14 Thread Nathan
On Mon, Jul 14, 2014 at 1:40 AM, Pine W wiki.p...@gmail.com wrote:

 Hi Gryllida,

 As I said on the Arbcom case page, RfCs result in changes to Wikipedia on a
 regular basis despite having a small numbers of participants in each RfC,
 and current English Wikipedia policy does not require a minimum number of
 participants beyond what is necessary to establish consensus. Furthermore,
 any assertion that the MV RfC was invalid because of its advertising or
 because it had too few participants would open up countless RfCs to being
 challenged for the same reason. I believe that the form of the MediaViewer
 RfC and participation in it were sufficient to establish a legitimate
 consensus.

 I am still thinking through the effects that this situation has on the
 WMF-community relationship. I'm pretty discouraged, and I know others are
 too.

 Pine


The common practice is that the wider the effect of the change called for
in an RfC, the larger and more representative the group of participants
must be for the result to be binding. So for something like MediaViewer,
the pool of people responding should be quite large. In this case, it
wasn't.
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-14 Thread Gryllida
Pine,

please read what risker said in this thread. It is not about proper paperwork, 
it is about choosing who to reach and what to communicate to them.

Communicate with multimedia team about getting an objective picture and doing 
the statistics right.

This is a broad interesting topic that, as you may see at the rfc talk page, 
would make use of a structured and free approach with better software (and 
rather interestingly, potentionally input from users of various sister projects 
and languages).

Gryllida.

On Mon, 14 Jul 2014, at 15:40, Pine W wrote:
 Hi Gryllida,
 
 As I said on the Arbcom case page, RfCs result in changes to Wikipedia on a
 regular basis despite having a small numbers of participants in each RfC,
 and current English Wikipedia policy does not require a minimum number of
 participants beyond what is necessary to establish consensus. Furthermore,
 any assertion that the MV RfC was invalid because of its advertising or
 because it had too few participants would open up countless RfCs to being
 challenged for the same reason. I believe that the form of the MediaViewer
 RfC and participation in it were sufficient to establish a legitimate
 consensus.
 
 I am still thinking through the effects that this situation has on the
 WMF-community relationship. I'm pretty discouraged, and I know others are
 too.
 
 Pine
 
 
 On Sun, Jul 13, 2014 at 2:36 AM, Gryllida gryll...@fastmail.fm wrote:
 
  Pine and all,
 
  Please read here:
 
 
  https://en.wikipedia.org/wiki/Wikipedia_talk:Media_Viewer/June_2014_RfC#Proposal_to_reach_consistency.2Fagreement_first.2C_before_actioning_this_RfC
 
  Gryllida.
 
  On Thu, 10 Jul 2014, at 15:03, Pine W wrote:
   This discussion has closed on English Wikipedia:
   https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC
  
   Will WMF deactivate MediaViewer on English Wikipedia per community
   consensus?
  
   Also, as WMF probably knows, Commons is currently having a similar
   discussion:
  
  https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature
  
   Thanks,
  
   Pine
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-14 Thread Michael Snow

On 7/14/2014 4:43 AM, Andrew Gray wrote:

I've been doing some thinking about this over the past year or so,
bubbling away in the back of my mind, after a talk at last Wikimania -
would there be any interest/usefulness if I sat down and tried to dump
it into a how to run a large project RFC, and what doesn't work page
somewhere?
There certainly would be usefulness, so I hope there would be equivalent 
interest. I'd be interested in seeing it, at any rate.


--Michael Snow

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-14 Thread Risker
On 14 July 2014 09:55, Michael Snow wikipe...@frontier.com wrote:

 On 7/14/2014 4:43 AM, Andrew Gray wrote:

 I've been doing some thinking about this over the past year or so,
 bubbling away in the back of my mind, after a talk at last Wikimania -
 would there be any interest/usefulness if I sat down and tried to dump
 it into a how to run a large project RFC, and what doesn't work page
 somewhere?

 There certainly would be usefulness, so I hope there would be equivalent
 interest. I'd be interested in seeing it, at any rate.



Me too, Andrew.  I think we actually do need some sort of checklist or
guidance document on how to deal with these sorts of issues.  In this
particular case, it had the added element of affecting readers possibly
even more so than editors, so some thoughts on how to involve
readers in discussions that affect their usage of the site would be good.

Risker/Anne
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-13 Thread Pine W
I have requested that the Board clarify WMF policy about office actions
with regard to the software features of wikis.

https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard#Request:_clarify_policy_for_on-wiki_Office_actions

Pine


On Sat, Jul 12, 2014 at 1:05 AM, Pine W wiki.p...@gmail.com wrote:

 I have made a suggestion to the WMF Board. See
 https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard#Suggestion_for_the_Board:_Technology_Committee

 In the near future, I plan to look at the policies surrounding office
 actions as they apply to product decisions made by local communities, and
 will likely make a request to the Board that they review those policies as
 a separate matter.

 Cheers,
 Pine


 On Fri, Jul 11, 2014 at 8:32 PM, Pharos pharosofalexand...@gmail.com
 wrote:

 On Fri, Jul 11, 2014 at 2:52 PM, Gergo Tisza gti...@wikimedia.org
 wrote:

  On Fri, Jul 11, 2014 at 3:58 AM, Todd Allen toddmal...@gmail.com
 wrote:
 
   That doesn't, however, help the concern that millions of users are
  pulling
 
  up the images without immediately seeing the license requirements and
 
  author information.
 
 
  To the contrary, Media Viewer displays the license, author and source
 as an
  always visible part of the image. On a typical file page, you have to
  scroll down to find any of this information; most users won't do that,
 if
  what they are looking for is the image, and that is available without
  scrolling. (It is well known in web usability
  http://www.nngroup.com/articles/scrolling-and-attention/ that
 relatively
  little attention is given to things above the fold; one of the main
  benefits of Media Viewer is that it brings the most important things
 above
  it.)
 
  Also, many people might not use file pages simply because they are so
  slow. A
  famous experiment by Google
  http://googleresearch.blogspot.com/2009/06/speed-matters.html showed
  that
  lowering loading speed by 200 ms resulted in 0.3% less interactions (on
 the
  English Wikipedia's scale, that would be about 20,000 thumbnail clicks a
  day). MediaViewer improves image loading time by a full second for the
  median user.


 George has made a useful contribution here, in that his points appear to
 be
 actually testable.

 Could the WMF or someone else look into user-testing how the MediaViewer
 (and variations on it) affects the average reader's perception and
 consciousness of the licensing information?

 Thanks,
 Pharos
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-13 Thread Gryllida
Pine and all,

Please read here:

https://en.wikipedia.org/wiki/Wikipedia_talk:Media_Viewer/June_2014_RfC#Proposal_to_reach_consistency.2Fagreement_first.2C_before_actioning_this_RfC

Gryllida.

On Thu, 10 Jul 2014, at 15:03, Pine W wrote:
 This discussion has closed on English Wikipedia:
 https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC
 
 Will WMF deactivate MediaViewer on English Wikipedia per community
 consensus?
 
 Also, as WMF probably knows, Commons is currently having a similar
 discussion:
 https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature
 
 Thanks,
 
 Pine
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-13 Thread Pine W
Hi Gryllida,

As I said on the Arbcom case page, RfCs result in changes to Wikipedia on a
regular basis despite having a small numbers of participants in each RfC,
and current English Wikipedia policy does not require a minimum number of
participants beyond what is necessary to establish consensus. Furthermore,
any assertion that the MV RfC was invalid because of its advertising or
because it had too few participants would open up countless RfCs to being
challenged for the same reason. I believe that the form of the MediaViewer
RfC and participation in it were sufficient to establish a legitimate
consensus.

I am still thinking through the effects that this situation has on the
WMF-community relationship. I'm pretty discouraged, and I know others are
too.

Pine


On Sun, Jul 13, 2014 at 2:36 AM, Gryllida gryll...@fastmail.fm wrote:

 Pine and all,

 Please read here:


 https://en.wikipedia.org/wiki/Wikipedia_talk:Media_Viewer/June_2014_RfC#Proposal_to_reach_consistency.2Fagreement_first.2C_before_actioning_this_RfC

 Gryllida.

 On Thu, 10 Jul 2014, at 15:03, Pine W wrote:
  This discussion has closed on English Wikipedia:
  https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC
 
  Will WMF deactivate MediaViewer on English Wikipedia per community
  consensus?
 
  Also, as WMF probably knows, Commons is currently having a similar
  discussion:
 
 https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature
 
  Thanks,
 
  Pine
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-12 Thread Pine W
I have made a suggestion to the WMF Board. See
https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard#Suggestion_for_the_Board:_Technology_Committee

In the near future, I plan to look at the policies surrounding office
actions as they apply to product decisions made by local communities, and
will likely make a request to the Board that they review those policies as
a separate matter.

Cheers,
Pine


On Fri, Jul 11, 2014 at 8:32 PM, Pharos pharosofalexand...@gmail.com
wrote:

 On Fri, Jul 11, 2014 at 2:52 PM, Gergo Tisza gti...@wikimedia.org wrote:

  On Fri, Jul 11, 2014 at 3:58 AM, Todd Allen toddmal...@gmail.com
 wrote:
 
   That doesn't, however, help the concern that millions of users are
  pulling
 
  up the images without immediately seeing the license requirements and
 
  author information.
 
 
  To the contrary, Media Viewer displays the license, author and source as
 an
  always visible part of the image. On a typical file page, you have to
  scroll down to find any of this information; most users won't do that, if
  what they are looking for is the image, and that is available without
  scrolling. (It is well known in web usability
  http://www.nngroup.com/articles/scrolling-and-attention/ that
 relatively
  little attention is given to things above the fold; one of the main
  benefits of Media Viewer is that it brings the most important things
 above
  it.)
 
  Also, many people might not use file pages simply because they are so
  slow. A
  famous experiment by Google
  http://googleresearch.blogspot.com/2009/06/speed-matters.html showed
  that
  lowering loading speed by 200 ms resulted in 0.3% less interactions (on
 the
  English Wikipedia's scale, that would be about 20,000 thumbnail clicks a
  day). MediaViewer improves image loading time by a full second for the
  median user.


 George has made a useful contribution here, in that his points appear to be
 actually testable.

 Could the WMF or someone else look into user-testing how the MediaViewer
 (and variations on it) affects the average reader's perception and
 consciousness of the licensing information?

 Thanks,
 Pharos
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread John Mark Vandenberg
On Fri, Jul 11, 2014 at 9:40 AM, Erik Moeller e...@wikimedia.org wrote:
 On Thu, Jul 10, 2014 at 4:12 PM, MZMcBride z...@mzmcbride.com wrote:
 Many new features (e.g., the improved search backend) are deployed fairly 
 regularly
 without fanfare or objection.

 Indeed, change-aversion tends to correlate pretty strongly with impact
 on existing workflows [1] and noticeable changes to user experience
 and behavior. This is pretty clearly laid out by a Google UX
 researcher here:
 https://www.gv.com/lib/change-aversion-why-users-hate-what-you-launched-and-what-to-do-about-it

 Media Viewer is actually a perfect example of this -- most of the
 functionality people expect (get to the File: page, see a summary, see
 categories, get the full-size version, get multiple resolutions, see
 attribution information, etc.) is there; ...

Or .. sometimes the licensing and attribution information isnt
correct, sometimes you get resolutions which are silly (especially
svgs at launch, but also slideshows on a file page include a very
large license logo), it takes extra clicks to get to the full-size
version, only some of the categories are shown including otherwise
'hidden' categories, and sometimes the summary isnt shown.

These are a combination of design flaws and blatant bugs which were
known before launch.  Has the WMF done a quick estimate on the amount
of time before these basic functions of media viewer are working
correctly?  Has the WMF allocated developers to ensure these basic
functions of media viewer work correct?  I would be much happier to
support it remaining opt out if WMF could give an estimate on when
this will be completed, rather than reading WMF directors say 'most of
the functionality people expect ... is there'.  It's not, except in
the 'proof of concept' mode.  Its a long way from being ready to leave
beta, much like Visual Editor was.

--
John Vandenberg

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Risker
While I'm not necessarily disagreeing with you, Todd, there were 14,681
users on English Wikipedia alone who had enabled MediaViewer using the Beta
Features preference before it became the default.  That's a huge number of
people who were all using it every time they clicked on an image in the
weeks and months beforehand, and every one of them had to make a conscious
decision to turn it on.  The 64 users who want it disabled as default pale
in comparison to the number of people who were actively using it
beforehand.

I've asked for some better statistical information because I don't think
the Limn graphs that have been referred to in the discussion of the RFC are
really accurate; it's my understanding that about 1600 registered accounts
have opted out of MV in total (this should be a linear graph of the
cumulative total, not a daily number of people who opted out graph which
is what we seem to see now).  As well, somewhere in the neighbourhood of
500 logged out users a day are disabling it - this needs to be a daily
number, not a cumulative one, because logged-out disabling is linked to the
individual browser session; those who aren't logged in don't have the
chance to set preferences.  There are between 4 and 5 *million* clicks on
image thumbnails every day on enwiki, with only around 500 of those viewing
the images disabling the MediaViewer (excluding logged-in users who have
turned it off in their preferences).

I suspect that at the end of the day, MediaViewer is going to be more like
the switch to Vector skin: there will be plenty of people who choose to
disable for reasons that work for them, but the overwhelming majority of
users will be entirely fine with the default.   It's having nowhere near
the impact that VisualEditor had when first enabled as default; in the
first 48 hours there were hundreds of how do you turn this off queries
and complaints about functionality, not to mention pretty much automatic
reverting of edits done by IPs because there were so many VE-related
problems associated with them.  We're not at that level at all here.  I
agree with John Vandenberg's comments that a clear roadmap and prioritized
list of next steps is probably required for MediaViewer.

Risker/Anne






On 11 July 2014 00:56, Todd Allen toddmal...@gmail.com wrote:

 If you don't want to do small opt-in trials, release software in a fully
 production-ready and usable state. What's getting released here is barely
 ready for beta. It's buggy, it's full of unexpected UX issues, it's not
 ready to go live on one of the top 10 websites in the world. It's got to be
 in really good shape to get there.

 Until software is actually ready for widescale use, small and very limited
 beta tests are exactly the way to go, followed by maybe slightly larger UAT
 pools. Yeah, that takes longer and requires actual work to find willing
 testers. Quit taking shortcuts through your volunteers.


 On Thu, Jul 10, 2014 at 10:40 PM, Sue Gardner sgard...@wikimedia.org
 wrote:

  Hey guys,
 
  I use MediaViewer, I like it, and I am happy to trust the WMF product
 team
  to build stuff. I didn't know about the RFC, but even if I had I would've
  been unlikely to have participated, because I don't think small opt-in
  discussions are the best way to do product development -- certainly not
 at
  the scale of Wikipedia.
 
  I think we should aim on this list to be modest rather than overreaching
 in
  terms of what we claim to know, and who we imply we're representing. It's
  probably best to be clear --both in the mails we write and in our own
 heads
  privately-- that what's happening here is a handful of people talking on
 a
  mailing list. We can represent our own opinions, and like David Gerard we
  can talk anecdotally about what our friends tell us. But I don't like it
  when people here seem to claim to speak on behalf of editors, or users,
 or
  readers, or the community. It strikes me as hubristic.
 
  Thanks,
  Sue
  On 10 Jul 2014 16:13, MZMcBride z...@mzmcbride.com wrote:
 
   Erik Moeller wrote:
   In this case, we will keep the feature enabled by default (it's easy
   to turn off, both for readers and editors), but we'll continue to
   improve it based on community feedback (as has already happened in the
   last few weeks).
  
   Thanks for the reply. :-)
  
   If your feature development model seemingly requires forcing features
 on
   users, it's probably safe to say that it's broken. If you're building
  cool
   new features, they will ideally be uncontroversial and users will
  actively
   want to enable them and eventually have them enabled by default. Many
 new
   features (e.g., the improved search backend) are deployed fairly
  regularly
   without fanfare or objection. But I see a common thread among
  unsuccessful
   deployments of features such as ArticleFeedbackv5, VisualEditor, and
   MediaViewer. Some of it is the people involved, of course, but the
 larger
   pattern is a fault in the process, I think. I 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Todd Allen
Risker,

I'm actually not going to disagree with you in principle. I ultimately see
Media Viewer being used by a good number of users, and said as much from
the start. But I also warned that a bulldozer approach was going to cause
massive blowback, especially after the previous debacles (VE and ACTRIAL
come to mind for me). And well, here we are, with another repeat of the VE
situation. That greatly eroded trust in WMF, especially its dev teams and
PMs, and that's nowhere even close to rebuilt yet. Now that lack of trust
is being confirmed and entrenched.

WMF needs to step very lightly with deployments that will affect editors,
and treat the volunteer community as an ally rather than adversary. If that
doesn't happen, these showdowns will keep happening.

Part of that is pure arrogance. A significant part of the reason the Vector
switch worked is because there was an easy, clearly accessible, one-click
option that said Do not want, disable this!. If that'd been the case
here, I would have clicked that and forgotten about it. Instead, I had to
dig for an hour to find how to disable the thing, after being surprised by
a totally unexpected change. But now we hear things like We made Vector
opt-out too easy!

Media Viewer probably does have its place, once it is fully functional and
free of major bugs. I might even turn it on at that point. But shoving it
down people's throats will only serve to further place the WMF's flagship
project and the WMF at odds. That is not, I can't imagine, a desirable
situation by anyone's estimation. WMF needs a far better deployment
strategy than YOU ARE GETTING IT, LIKE IT OR NOT, AND THAT IS
FINAL! If the WMF's strategy for when the core community and
dev team disagree is We're right, you're wrong, pipe down, these
situations will increase in frequency and intensity. I want to stop that
before it reaches a real boiling point, and it could've this time if
someone had actually gotten desysopped.


On Fri, Jul 11, 2014 at 12:21 AM, Risker risker...@gmail.com wrote:

 While I'm not necessarily disagreeing with you, Todd, there were 14,681
 users on English Wikipedia alone who had enabled MediaViewer using the Beta
 Features preference before it became the default.  That's a huge number of
 people who were all using it every time they clicked on an image in the
 weeks and months beforehand, and every one of them had to make a conscious
 decision to turn it on.  The 64 users who want it disabled as default pale
 in comparison to the number of people who were actively using it
 beforehand.

 I've asked for some better statistical information because I don't think
 the Limn graphs that have been referred to in the discussion of the RFC are
 really accurate; it's my understanding that about 1600 registered accounts
 have opted out of MV in total (this should be a linear graph of the
 cumulative total, not a daily number of people who opted out graph which
 is what we seem to see now).  As well, somewhere in the neighbourhood of
 500 logged out users a day are disabling it - this needs to be a daily
 number, not a cumulative one, because logged-out disabling is linked to the
 individual browser session; those who aren't logged in don't have the
 chance to set preferences.  There are between 4 and 5 *million* clicks on
 image thumbnails every day on enwiki, with only around 500 of those viewing
 the images disabling the MediaViewer (excluding logged-in users who have
 turned it off in their preferences).

 I suspect that at the end of the day, MediaViewer is going to be more like
 the switch to Vector skin: there will be plenty of people who choose to
 disable for reasons that work for them, but the overwhelming majority of
 users will be entirely fine with the default.   It's having nowhere near
 the impact that VisualEditor had when first enabled as default; in the
 first 48 hours there were hundreds of how do you turn this off queries
 and complaints about functionality, not to mention pretty much automatic
 reverting of edits done by IPs because there were so many VE-related
 problems associated with them.  We're not at that level at all here.  I
 agree with John Vandenberg's comments that a clear roadmap and prioritized
 list of next steps is probably required for MediaViewer.

 Risker/Anne






 On 11 July 2014 00:56, Todd Allen toddmal...@gmail.com wrote:

  If you don't want to do small opt-in trials, release software in a fully
  production-ready and usable state. What's getting released here is barely
  ready for beta. It's buggy, it's full of unexpected UX issues, it's not
  ready to go live on one of the top 10 websites in the world. It's got to
 be
  in really good shape to get there.
 
  Until software is actually ready for widescale use, small and very
 limited
  beta tests are exactly the way to go, followed by maybe slightly larger
 UAT
  pools. Yeah, that takes longer and requires actual work to find willing
  testers. Quit taking shortcuts through your 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Risker
There's a easy, clearly accessible, one-click option for disabling
MediaViewer, Todd.  Scroll to the bottom of the screen.  Click disable.
Done - it automatically changes your preference.

Risker/Anne


On 11 July 2014 02:44, Todd Allen toddmal...@gmail.com wrote:

 Risker,

 I'm actually not going to disagree with you in principle. I ultimately see
 Media Viewer being used by a good number of users, and said as much from
 the start. But I also warned that a bulldozer approach was going to cause
 massive blowback, especially after the previous debacles (VE and ACTRIAL
 come to mind for me). And well, here we are, with another repeat of the VE
 situation. That greatly eroded trust in WMF, especially its dev teams and
 PMs, and that's nowhere even close to rebuilt yet. Now that lack of trust
 is being confirmed and entrenched.

 WMF needs to step very lightly with deployments that will affect editors,
 and treat the volunteer community as an ally rather than adversary. If that
 doesn't happen, these showdowns will keep happening.

 Part of that is pure arrogance. A significant part of the reason the Vector
 switch worked is because there was an easy, clearly accessible, one-click
 option that said Do not want, disable this!. If that'd been the case
 here, I would have clicked that and forgotten about it. Instead, I had to
 dig for an hour to find how to disable the thing, after being surprised by
 a totally unexpected change. But now we hear things like We made Vector
 opt-out too easy!

 Media Viewer probably does have its place, once it is fully functional and
 free of major bugs. I might even turn it on at that point. But shoving it
 down people's throats will only serve to further place the WMF's flagship
 project and the WMF at odds. That is not, I can't imagine, a desirable
 situation by anyone's estimation. WMF needs a far better deployment
 strategy than YOU ARE GETTING IT, LIKE IT OR NOT, AND THAT IS
 FINAL! If the WMF's strategy for when the core community and
 dev team disagree is We're right, you're wrong, pipe down, these
 situations will increase in frequency and intensity. I want to stop that
 before it reaches a real boiling point, and it could've this time if
 someone had actually gotten desysopped.


 On Fri, Jul 11, 2014 at 12:21 AM, Risker risker...@gmail.com wrote:

  While I'm not necessarily disagreeing with you, Todd, there were 14,681
  users on English Wikipedia alone who had enabled MediaViewer using the
 Beta
  Features preference before it became the default.  That's a huge number
 of
  people who were all using it every time they clicked on an image in the
  weeks and months beforehand, and every one of them had to make a
 conscious
  decision to turn it on.  The 64 users who want it disabled as default
 pale
  in comparison to the number of people who were actively using it
  beforehand.
 
  I've asked for some better statistical information because I don't think
  the Limn graphs that have been referred to in the discussion of the RFC
 are
  really accurate; it's my understanding that about 1600 registered
 accounts
  have opted out of MV in total (this should be a linear graph of the
  cumulative total, not a daily number of people who opted out graph
 which
  is what we seem to see now).  As well, somewhere in the neighbourhood of
  500 logged out users a day are disabling it - this needs to be a daily
  number, not a cumulative one, because logged-out disabling is linked to
 the
  individual browser session; those who aren't logged in don't have the
  chance to set preferences.  There are between 4 and 5 *million* clicks on
  image thumbnails every day on enwiki, with only around 500 of those
 viewing
  the images disabling the MediaViewer (excluding logged-in users who have
  turned it off in their preferences).
 
  I suspect that at the end of the day, MediaViewer is going to be more
 like
  the switch to Vector skin: there will be plenty of people who choose to
  disable for reasons that work for them, but the overwhelming majority of
  users will be entirely fine with the default.   It's having nowhere near
  the impact that VisualEditor had when first enabled as default; in the
  first 48 hours there were hundreds of how do you turn this off queries
  and complaints about functionality, not to mention pretty much automatic
  reverting of edits done by IPs because there were so many VE-related
  problems associated with them.  We're not at that level at all here.  I
  agree with John Vandenberg's comments that a clear roadmap and
 prioritized
  list of next steps is probably required for MediaViewer.
 
  Risker/Anne
 
 
 
 
 
 
  On 11 July 2014 00:56, Todd Allen toddmal...@gmail.com wrote:
 
   If you don't want to do small opt-in trials, release software in a
 fully
   production-ready and usable state. What's getting released here is
 barely
   ready for beta. It's buggy, it's full of unexpected UX issues, it's not
   ready to go live on one of the top 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Erik Moeller
On Thu, Jul 10, 2014 at 11:02 PM, John Mark Vandenberg jay...@gmail.com wrote:
 Or .. sometimes the licensing and attribution information isnt
 correct

In the common case, Media Viewer provides more prominent and
appropriate attribution and license information than the File: page.
The author name, license, license URL, and source URL are all
immediately accessible below the image, whereas on the File: page
there are sometimes screenfuls of metadata between the image and this
crucial information.

This is actually a pretty remarkable accomplishment given that this
information comes from a huge number of different templates that vary
across wikis. Media Viewer makes use of standardized CSS classes to
extract metadata, and the team has actively worked with the community
to broaden their use:

http://lists.wikimedia.org/pipermail/multimedia/2014-March/000135.html

Ultimately we'll want to use proper structured data for this, but
these changes lay the groundwork, and there's already an API (used by
Media Viewer but open to anyone) that exposes this information.

Where no license is detected, Media Viewer still falls back to a View
license link. The more problematic cases are where actual errors
occur and important information is not extracted, and there will
certainly inevitably be some cases where this happens, but this can
only be worked on over time. The expectation that an unbounded problem
like this is completely solved prior to deployment of a feature is
unreasonable -- it's similar to TemplateData, in that the positive
feedback loop into Media Viewer should actually help encourage more
and consistent use of machine-readable data.

 sometimes you get resolutions which are silly (especially
 svgs at launch, but also slideshows on a file page include a very
 large license logo)

Can you give a specific, current example?

 it takes extra clicks to get to the full-size version,

It takes exactly one click using the View original file button.

Thanks,
Erik


-- 
Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Pine W
Just a note that I am drafting a request to the Board about governance of
WMF product launches. Similar problems have happened enough times that
I think the Board needs to step in with a more active role. I am also
taking
a look at the policies around office actions as they relate to product
launches,
and will likely request that the Board examine that policy as well.

Pine


On Thu, Jul 10, 2014 at 11:53 PM, Erik Moeller e...@wikimedia.org wrote:

 On Thu, Jul 10, 2014 at 11:02 PM, John Mark Vandenberg jay...@gmail.com
 wrote:
  Or .. sometimes the licensing and attribution information isnt
  correct

 In the common case, Media Viewer provides more prominent and
 appropriate attribution and license information than the File: page.
 The author name, license, license URL, and source URL are all
 immediately accessible below the image, whereas on the File: page
 there are sometimes screenfuls of metadata between the image and this
 crucial information.

 This is actually a pretty remarkable accomplishment given that this
 information comes from a huge number of different templates that vary
 across wikis. Media Viewer makes use of standardized CSS classes to
 extract metadata, and the team has actively worked with the community
 to broaden their use:

 http://lists.wikimedia.org/pipermail/multimedia/2014-March/000135.html

 Ultimately we'll want to use proper structured data for this, but
 these changes lay the groundwork, and there's already an API (used by
 Media Viewer but open to anyone) that exposes this information.

 Where no license is detected, Media Viewer still falls back to a View
 license link. The more problematic cases are where actual errors
 occur and important information is not extracted, and there will
 certainly inevitably be some cases where this happens, but this can
 only be worked on over time. The expectation that an unbounded problem
 like this is completely solved prior to deployment of a feature is
 unreasonable -- it's similar to TemplateData, in that the positive
 feedback loop into Media Viewer should actually help encourage more
 and consistent use of machine-readable data.

  sometimes you get resolutions which are silly (especially
  svgs at launch, but also slideshows on a file page include a very
  large license logo)

 Can you give a specific, current example?

  it takes extra clicks to get to the full-size version,

 It takes exactly one click using the View original file button.

 Thanks,
 Erik


 --
 Erik Möller
 VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Jeevan Jose
I agree with Erik here. Media Viewer may have some bugs that need to be
fixed. But there are plenty of issues in other places too (like license
tags). They also need to improved. See this ongoing discussion. [1]

See my comment on RfC on Commons. [2]

Jee

Links:

1.
https://commons.wikimedia.org/wiki/Commons:Village_pump/Copyright#Propose_to_update_CC_license_tags_to_comply_with_the_new_wordings_in_CC_deeds

2.
https://commons.wikimedia.org/w/index.php?title=Commons:Requests_for_comment/Media_Viewer_software_featurediff=128434830oldid=128433051


On Fri, Jul 11, 2014 at 1:20 PM, Pine W wiki.p...@gmail.com wrote:

 Just a note that I am drafting a request to the Board about governance of
 WMF product launches. Similar problems have happened enough times that
 I think the Board needs to step in with a more active role. I am also
 taking
 a look at the policies around office actions as they relate to product
 launches,
 and will likely request that the Board examine that policy as well.

 Pine


 On Thu, Jul 10, 2014 at 11:53 PM, Erik Moeller e...@wikimedia.org wrote:

  On Thu, Jul 10, 2014 at 11:02 PM, John Mark Vandenberg jay...@gmail.com
 
  wrote:
   Or .. sometimes the licensing and attribution information isnt
   correct
 
  In the common case, Media Viewer provides more prominent and
  appropriate attribution and license information than the File: page.
  The author name, license, license URL, and source URL are all
  immediately accessible below the image, whereas on the File: page
  there are sometimes screenfuls of metadata between the image and this
  crucial information.
 
  This is actually a pretty remarkable accomplishment given that this
  information comes from a huge number of different templates that vary
  across wikis. Media Viewer makes use of standardized CSS classes to
  extract metadata, and the team has actively worked with the community
  to broaden their use:
 
  http://lists.wikimedia.org/pipermail/multimedia/2014-March/000135.html
 
  Ultimately we'll want to use proper structured data for this, but
  these changes lay the groundwork, and there's already an API (used by
  Media Viewer but open to anyone) that exposes this information.
 
  Where no license is detected, Media Viewer still falls back to a View
  license link. The more problematic cases are where actual errors
  occur and important information is not extracted, and there will
  certainly inevitably be some cases where this happens, but this can
  only be worked on over time. The expectation that an unbounded problem
  like this is completely solved prior to deployment of a feature is
  unreasonable -- it's similar to TemplateData, in that the positive
  feedback loop into Media Viewer should actually help encourage more
  and consistent use of machine-readable data.
 
   sometimes you get resolutions which are silly (especially
   svgs at launch, but also slideshows on a file page include a very
   large license logo)
 
  Can you give a specific, current example?
 
   it takes extra clicks to get to the full-size version,
 
  It takes exactly one click using the View original file button.
 
  Thanks,
  Erik
 
 
  --
  Erik Möller
  VP of Engineering and Product Development, Wikimedia Foundation
 
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Pete Forsyth
Sue,

You have gotten your logic exactly backwards here.

Of course David is right -- we should all have some humility about things
that we don't, and can't, know.

But the people who express certainty about what readers need -- the people
who assert that those needs are paramount, and trump the needs of editors
(experienced and occasional), of photographers (with and without Wikimedia
accounts), of models (consenting and non-consenting) -- and maybe most
significantly, the people who have both the power and the audacity to
impose their interpretation of those believes on millions upon millions
upon millions of Wikimedia users --

those people all work for the Wikimedia Foundation.

You're addressing the wrong audience here.
-Pete
[[User:Peteforsyth]]



On Thu, Jul 10, 2014 at 9:40 PM, Sue Gardner sgard...@wikimedia.org wrote:

 Hey guys,

 I use MediaViewer, I like it, and I am happy to trust the WMF product team
 to build stuff. I didn't know about the RFC, but even if I had I would've
 been unlikely to have participated, because I don't think small opt-in
 discussions are the best way to do product development -- certainly not at
 the scale of Wikipedia.

 I think we should aim on this list to be modest rather than overreaching in
 terms of what we claim to know, and who we imply we're representing. It's
 probably best to be clear --both in the mails we write and in our own heads
 privately-- that what's happening here is a handful of people talking on a
 mailing list. We can represent our own opinions, and like David Gerard we
 can talk anecdotally about what our friends tell us. But I don't like it
 when people here seem to claim to speak on behalf of editors, or users, or
 readers, or the community. It strikes me as hubristic.

 Thanks,
 Sue
 On 10 Jul 2014 16:13, MZMcBride z...@mzmcbride.com wrote:

  Erik Moeller wrote:
  In this case, we will keep the feature enabled by default (it's easy
  to turn off, both for readers and editors), but we'll continue to
  improve it based on community feedback (as has already happened in the
  last few weeks).
 
  Thanks for the reply. :-)
 
  If your feature development model seemingly requires forcing features on
  users, it's probably safe to say that it's broken. If you're building
 cool
  new features, they will ideally be uncontroversial and users will
 actively
  want to enable them and eventually have them enabled by default. Many new
  features (e.g., the improved search backend) are deployed fairly
 regularly
  without fanfare or objection. But I see a common thread among
 unsuccessful
  deployments of features such as ArticleFeedbackv5, VisualEditor, and
  MediaViewer. Some of it is the people involved, of course, but the larger
  pattern is a fault in the process, I think. I wonder how we address this.
 
  MZMcBride
 
 
 
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Todd Allen
There is now. There wasn't originally, or if there was, it didn't show up
for me. That was one of the main initial problems, and that's pretty basic
stuff. I already figured out how to get rid of it, but it took a good deal
of digging at the time to even find out that I could.

So, yes, it's good there's a disable button there. That restores my
workflow personally. That doesn't, however, help the concern that millions
of users are pulling up the images without immediately seeing the license
requirements and author information. The majority of our images require
attribution. Some are even nonfree, and which ones may not be clear at
first glance. It also doesn't solve the concern that the tool is not yet
ready for prime time and shouldn't be the default user experience.


On Fri, Jul 11, 2014 at 12:48 AM, Risker risker...@gmail.com wrote:

 There's a easy, clearly accessible, one-click option for disabling
 MediaViewer, Todd.  Scroll to the bottom of the screen.  Click disable.
 Done - it automatically changes your preference.

 Risker/Anne


 On 11 July 2014 02:44, Todd Allen toddmal...@gmail.com wrote:

  Risker,
 
  I'm actually not going to disagree with you in principle. I ultimately
 see
  Media Viewer being used by a good number of users, and said as much from
  the start. But I also warned that a bulldozer approach was going to cause
  massive blowback, especially after the previous debacles (VE and ACTRIAL
  come to mind for me). And well, here we are, with another repeat of the
 VE
  situation. That greatly eroded trust in WMF, especially its dev teams and
  PMs, and that's nowhere even close to rebuilt yet. Now that lack of trust
  is being confirmed and entrenched.
 
  WMF needs to step very lightly with deployments that will affect editors,
  and treat the volunteer community as an ally rather than adversary. If
 that
  doesn't happen, these showdowns will keep happening.
 
  Part of that is pure arrogance. A significant part of the reason the
 Vector
  switch worked is because there was an easy, clearly accessible, one-click
  option that said Do not want, disable this!. If that'd been the case
  here, I would have clicked that and forgotten about it. Instead, I had to
  dig for an hour to find how to disable the thing, after being surprised
 by
  a totally unexpected change. But now we hear things like We made Vector
  opt-out too easy!
 
  Media Viewer probably does have its place, once it is fully functional
 and
  free of major bugs. I might even turn it on at that point. But shoving it
  down people's throats will only serve to further place the WMF's flagship
  project and the WMF at odds. That is not, I can't imagine, a desirable
  situation by anyone's estimation. WMF needs a far better deployment
  strategy than YOU ARE GETTING IT, LIKE IT OR NOT, AND THAT IS
  FINAL! If the WMF's strategy for when the core community and
  dev team disagree is We're right, you're wrong, pipe down, these
  situations will increase in frequency and intensity. I want to stop that
  before it reaches a real boiling point, and it could've this time if
  someone had actually gotten desysopped.
 
 
  On Fri, Jul 11, 2014 at 12:21 AM, Risker risker...@gmail.com wrote:
 
   While I'm not necessarily disagreeing with you, Todd, there were 14,681
   users on English Wikipedia alone who had enabled MediaViewer using the
  Beta
   Features preference before it became the default.  That's a huge number
  of
   people who were all using it every time they clicked on an image in the
   weeks and months beforehand, and every one of them had to make a
  conscious
   decision to turn it on.  The 64 users who want it disabled as default
  pale
   in comparison to the number of people who were actively using it
   beforehand.
  
   I've asked for some better statistical information because I don't
 think
   the Limn graphs that have been referred to in the discussion of the RFC
  are
   really accurate; it's my understanding that about 1600 registered
  accounts
   have opted out of MV in total (this should be a linear graph of the
   cumulative total, not a daily number of people who opted out graph
  which
   is what we seem to see now).  As well, somewhere in the neighbourhood
 of
   500 logged out users a day are disabling it - this needs to be a
 daily
   number, not a cumulative one, because logged-out disabling is linked to
  the
   individual browser session; those who aren't logged in don't have the
   chance to set preferences.  There are between 4 and 5 *million* clicks
 on
   image thumbnails every day on enwiki, with only around 500 of those
  viewing
   the images disabling the MediaViewer (excluding logged-in users who
 have
   turned it off in their preferences).
  
   I suspect that at the end of the day, MediaViewer is going to be more
  like
   the switch to Vector skin: there will be plenty of people who choose to
   disable for reasons that work for them, but the overwhelming majority
 of
 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread John Mark Vandenberg
'On Fri, Jul 11, 2014 at 4:53 PM, Erik Moeller e...@wikimedia.org wrote:
 On Thu, Jul 10, 2014 at 11:02 PM, John Mark Vandenberg jay...@gmail.com 
 wrote:
 Or .. sometimes the licensing and attribution information isnt
 correct

 In the common case, Media Viewer provides more prominent and
 appropriate attribution and license information than the File: page.
 The author name, license, license URL, and source URL are all
 immediately accessible below the image, whereas on the File: page
 there are sometimes screenfuls of metadata between the image and this
 crucial information.

Im not suggesting that the layout of MV isnt great, but that isnt the
issue I raised, and you are unfortunately very wrong and dumbing the
licensing and attribution information down is fraught with problems
that need to be carefully worked through,

Let's walk through a real example, of a page with over half a milion
page views in the last two days.

https://en.wikipedia.org/wiki/Indonesian_presidential_election,_2014
http://stats.grok.se/en/latest/Indonesian_presidential_election,_2014

The photo of Prabowo in MV has a caption of 'Prabowo wapres' instead
of 'Prabowo Subianto' which is (now) the caption and alt text on the
enwiki article, and the the Jokowi photo in MV has a caption of
'Gubernur DKI Jokowi' despite having an {{information}} block on
Commons with an English  Indonesian descriptions, albeit without
perfect syntax, but that is par for the course and MV design needs to
cater for this type of scenario.

Scrolling down on the Prabowo image in MV shows '== Licensing: ==' ..
whoops wasnt wikitext supposed to be hidden?  This is another syntax
problem with the wikitext, but our goal should be to show broken
wikitext to as many eyes as possible so that one person takes the
initiative to try to fix it.  The licensing shows 'CC-BY-SA 3.0', but
the image is 'correctly' tagged as CC  GFDL. The Commons Slideshow
gadget manages to correctly detect that this image has metadata that
says it is dual licensed.  Try
https://commons.wikimedia.org/wiki/Help:Slideshow on
https://commons.wikimedia.org/wiki/Category:Prabowo_Subianto . Why
does the opt-in slideshow gadget have a better understanding of media
metadata than the WMF opt-out media viewer?

Scrolling down on the Jokowi image in MV shows Indonesian text instead
of English text, it isnt identified as Indonesian language despite
very good syntax in the wikitext, and the 'License details' block on
my screen shows the first two lines of the licensing template, and the
top third of the third line of text which makes it unreadable, and a
'View more' sort-of-button which appears at the bottom right also
overlapping with the second line of license text, obscuring that also.
I can expand the box to show the rest of the license details, but ..
eww .. this is out of beta really??

From an ideology perspective, these image pages have many issues which
needed to be edited, and the MV doesnt promote editing.  It shows
dubious, incorrect, or syntactically invalid metadata as if it is
un-editable, instead of suggesting that the metadata needs editing.
It doesnt highlight that one of these images is claimed to be a CC
photo , yet it is a professional shot, is uploaded by someone with a
red username.  Our astute image reusers should be looking for an OTRS
permission tag, which is missing.

The slidebar has a sequence which repeats the images: Probowo -
Jokowi - Prabowo - Jokowi - Prabowo - Jowoki and then whooping
huge Indonesia flag colors.

I could easily double or triple what I have written above about just
that one page, focusing on finer details of the MV UI that are poor
design or inadequate implementation, but .. sigh .. you have people
paid to do your designs.

And, there are also sorts of quite important parts of the licensing
process which are ignored by MV.
e.g. a image which is OTRS pending, now doesnt include a big scary
warning one click away.
https://en.wikipedia.org/wiki/Nick_Driver#mediaviewer/File:Nick_Driver_in_2013.png

Erik, do you know what percentage of image pages are not correctly
parsed and presented by MV wrt licensing and attribution?

 This is actually a pretty remarkable accomplishment given that this
 information comes from a huge number of different templates that vary
 across wikis. Media Viewer makes use of standardized CSS classes to
 extract metadata, and the team has actively worked with the community
 to broaden their use:

 http://lists.wikimedia.org/pipermail/multimedia/2014-March/000135.html

 Ultimately we'll want to use proper structured data for this, but
 these changes lay the groundwork, and there's already an API (used by
 Media Viewer but open to anyone) that exposes this information.

 Where no license is detected, Media Viewer still falls back to a View
 license link. The more problematic cases are where actual errors
 occur and important information is not extracted, and there will
 certainly inevitably be some cases where this happens, but this 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread
On 10/07/2014, Erik Moeller e...@wikimedia.org wrote:
 On Wed, Jul 9, 2014 at 10:03 PM, Pine W wiki.p...@gmail.com wrote:

 Will WMF deactivate MediaViewer on English Wikipedia

 No. Detailed explanation:
 https://en.wikipedia.org/w/index.php?title=Wikipedia_talk:Media_Viewer/June_2014_RfCdiff=616407785oldid=616294249

Folks following this discussion, and the problematic tone we have
seen from some parties, may want to chip in with their views for the
English Wikipedia Arbcom to consider:
https://en.wikipedia.org/wiki/Wikipedia:Arbitration/Requests/Case#MediaViewer_RfC

Fae
-- 
fae...@gmail.com
https://commons.wikimedia.org/wiki/User:Fae
https://en.wikipedia.org/wiki/User:Fae

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Erik Moeller
On Fri, Jul 11, 2014 at 4:21 AM, John Mark Vandenberg jay...@gmail.com wrote:
 https://en.wikipedia.org/wiki/Indonesian_presidential_election,_2014
 http://stats.grok.se/en/latest/Indonesian_presidential_election,_2014

 The photo of Prabowo in MV has a caption of 'Prabowo wapres'

This happens to be the file's name, which is also the first thing
users see when they visit the File: page. Media Viewer uses filenames
for the titles because there is no consistently short
description/label available. It's been suggested to potentially move
the caption (when available, which it often won't be, or not in the
correct language) below the image instead, but this would lead to a
more inconsistent experience and would require making the font size
significantly smaller. In any case, it's something we can continue to
discuss. Fabrice's preference is to wait for the implementation of
structured data support for file description pages, and to then use a
multilingual title field (similar to the label for Wikidata items).

 instead of 'Prabowo Subianto' which is (now) the caption and alt text on the
 enwiki article, and the the Jokowi photo in MV has a caption of
 'Gubernur DKI Jokowi' despite having an {{information}} block on
 Commons with an English  Indonesian descriptions, albeit without
 perfect syntax, but that is par for the course and MV design needs to
 cater for this type of scenario.

In this case it's doing the right thing -- pulling the only
description that has a language tag set. Pulling the surrounding text
as the default would likely be worse in far more situations. Media
Viewer respects the ?uselang= parameter and will show the description
in the desired language if available.

 Scrolling down on the Prabowo image in MV shows '== Licensing: ==' ..
 whoops wasnt wikitext supposed to be hidden?

You mean like it is here?
https://en.wikipedia.org/wiki/File:Prabowo_wapres.jpeg

 This is another syntax
 problem with the wikitext, but our goal should be to show broken
 wikitext to as many eyes as possible so that one person takes the
 initiative to try to fix it.

The Wikimedia Foundation mission statement is not to show broken
wikitext to as many eyes as possible. Wikitext is a tool - and
ultimately this file metadata should be managed using a more
appropriate tool.

 The licensing shows 'CC-BY-SA 3.0', but
 the image is 'correctly' tagged as CC  GFDL.

Whether or not Media Viewer should show _all_ licenses or just
highlight the most usable one is a reasonable discussion to have.
Right now, it attempts to do the latter. IMO it should probably
recommend a default license above the fold, and show all others below
the fold.

GFDL is a license that requires re-users to include a full printed
copy of the text of the license with an image. It's nice that we're
offering it for some images in addition to CC-licenses, but except for
some very obscure cases, it seems unlikely that any user would
actually ever _need_ it. So offering this information in a less
prominent fashion seems appropriate.

 Scrolling down on the Jokowi image in MV shows Indonesian text instead
 of English text, it isnt identified as Indonesian language despite
 very good syntax in the wikitext

Media Viewer will pick the most suitable available tagged language and
render it. It might be useful to identify a non-English language as
such to guide viewers -- I'll file an enhancement request for that. As
noted previously, because Indonesian is the only language that was
tagged, it will pick that one. I've edited the file description to tag
English:

https://commons.wikimedia.org/wiki/File:Gubernur_DKI_Jokowi.jpg#mediaviewer/File:Gubernur_DKI_Jokowi.jpg

And here it is in Indonesian:

https://commons.wikimedia.org/wiki/File:Gubernur_DKI_Jokowi.jpg?uselang=id#mediaviewer/File:Gubernur_DKI_Jokowi.jpg

 and the 'License details' block on
 my screen shows the first two lines of the licensing template, and the
 top third of the third line of text which makes it unreadable, and a
 'View more' sort-of-button which appears at the bottom right also
 overlapping with the second line of license text, obscuring that also.
 I can expand the box to show the rest of the license details, but ..

The fade-out indicates that the text is abbreviated and can be expanded.

 From an ideology perspective, these image pages have many issues which
 needed to be edited, and the MV doesnt promote editing.  It shows
 dubious, incorrect, or syntactically invalid metadata as if it is
 un-editable, instead of suggesting that the metadata needs editing.

Yes - we definitely want to offer editing functionality in the viewer
down the road. This is directly tied to the work on structured data.
When fields like titles are stored as structured metadata, we can
potentially make them editable with a simple click action -- even
translatable! However, it would be unwise to build such functionality
now on top of wikitext. (We should determine whether we really want to
expose editing 

Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Andy Mabbett
On 11 July 2014 00:40, Erik Moeller e...@wikimedia.org wrote:

 change-aversion tends to correlate pretty strongly with impact
 on existing workflows and noticeable changes to user experience
 and behavior.

It's interesting to read that claim in the content of my aversion to
the unexpected removal of the very useful 'nearby' feature from the
Android app [1].

 It's normal and expected that the first reaction to noticeable user
 experience changes will often be negative.

I've yet to hear of any positive aspects of that removal.


[1] Promoted by the WMF at the time of its launch:
http://blog.wikimedia.org/2013/05/29/wikipedia-nearby-beta/ and widely
reported in the press.

-- 
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Gergo Tisza
On Fri, Jul 11, 2014 at 3:58 AM, Todd Allen toddmal...@gmail.com wrote:

 That doesn't, however, help the concern that millions of users are pulling

up the images without immediately seeing the license requirements and

author information.


To the contrary, Media Viewer displays the license, author and source as an
always visible part of the image. On a typical file page, you have to
scroll down to find any of this information; most users won't do that, if
what they are looking for is the image, and that is available without
scrolling. (It is well known in web usability
http://www.nngroup.com/articles/scrolling-and-attention/ that relatively
little attention is given to things above the fold; one of the main
benefits of Media Viewer is that it brings the most important things above
it.)

Also, many people might not use file pages simply because they are so slow. A
famous experiment by Google
http://googleresearch.blogspot.com/2009/06/speed-matters.html showed that
lowering loading speed by 200 ms resulted in 0.3% less interactions (on the
English Wikipedia's scale, that would be about 20,000 thumbnail clicks a
day). MediaViewer improves image loading time by a full second for the
median user.
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Jeevan Jose
On Sat, Jul 12, 2014 at 12:22 AM, Gergo Tisza gti...@wikimedia.org wrote:

 On Fri, Jul 11, 2014 at 3:58 AM, Todd Allen toddmal...@gmail.com wrote:

  That doesn't, however, help the concern that millions of users are
 pulling

 up the images without immediately seeing the license requirements and

 author information.


 To the contrary, Media Viewer displays the license, author and source as an
 always visible part of the image. On a typical file page, you have to
 scroll down to find any of this information; most users won't do that, if
 what they are looking for is the image, and that is available without
 scrolling. (It is well known in web usability
 http://www.nngroup.com/articles/scrolling-and-attention/ that relatively
 little attention is given to things above the fold; one of the main
 benefits of Media Viewer is that it brings the most important things above
 it.)


Agree. The best practices for marking a work is to *make sure that the
license information is clearly visible underneath (or otherwise next to)
the image.  [1] [2]*

*1. **http://wiki.creativecommons.org/Marking_your_work_with_a_CC_license
http://wiki.creativecommons.org/Marking_your_work_with_a_CC_license*

*2. 
http://www.newmediarights.org/guide/how_to/creative_commons/best_practices_creative_commons_attributions
http://www.newmediarights.org/guide/how_to/creative_commons/best_practices_creative_commons_attributions*

*Unfortunately our file description page give more importance for subject
description and bury the attribution parameters in a negligible location.
As a result most reuses end up with an attribution, Credit:Wiki[m/p]edia.
 :(*

*Jee*
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-11 Thread Pharos
On Fri, Jul 11, 2014 at 2:52 PM, Gergo Tisza gti...@wikimedia.org wrote:

 On Fri, Jul 11, 2014 at 3:58 AM, Todd Allen toddmal...@gmail.com wrote:

  That doesn't, however, help the concern that millions of users are
 pulling

 up the images without immediately seeing the license requirements and

 author information.


 To the contrary, Media Viewer displays the license, author and source as an
 always visible part of the image. On a typical file page, you have to
 scroll down to find any of this information; most users won't do that, if
 what they are looking for is the image, and that is available without
 scrolling. (It is well known in web usability
 http://www.nngroup.com/articles/scrolling-and-attention/ that relatively
 little attention is given to things above the fold; one of the main
 benefits of Media Viewer is that it brings the most important things above
 it.)

 Also, many people might not use file pages simply because they are so
 slow. A
 famous experiment by Google
 http://googleresearch.blogspot.com/2009/06/speed-matters.html showed
 that
 lowering loading speed by 200 ms resulted in 0.3% less interactions (on the
 English Wikipedia's scale, that would be about 20,000 thumbnail clicks a
 day). MediaViewer improves image loading time by a full second for the
 median user.


George has made a useful contribution here, in that his points appear to be
actually testable.

Could the WMF or someone else look into user-testing how the MediaViewer
(and variations on it) affects the average reader's perception and
consciousness of the licensing information?

Thanks,
Pharos
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Brion Vibber
Perhaps it's time to stop calling self-selected surveys of a tiny subset of
our user base community consensus.

The vast majority of our user base never logs in, never edits, and never
even hears about these RfC pages. Those are the people we're making an
encyclopedia for.

-- brion


On Wed, Jul 9, 2014 at 10:03 PM, Pine W wiki.p...@gmail.com wrote:

 This discussion has closed on English Wikipedia:
 https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC

 Will WMF deactivate MediaViewer on English Wikipedia per community
 consensus?

 Also, as WMF probably knows, Commons is currently having a similar
 discussion:

 https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature

 Thanks,

 Pine
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread
On 10/07/2014, Brion Vibber bvib...@wikimedia.org wrote:
 Perhaps it's time to stop calling self-selected surveys of a tiny subset of
 our user base community consensus.

 The vast majority of our user base never logs in, never edits, and never
 even hears about these RfC pages. Those are the people we're making an
 encyclopedia for.

Whole heartedly agree that this is a known and recognized limitation
of the RfC process, apart from where we are talking about Wikimedia
Commons, not the English Wikipedia. Of course it does not invalidate
the RfC as a survey of users that do log in, edit and hear about RfC
pages.

Was there a report from a survey that supported having a MediaViewer
specified as rolled-out and better represents the majority user base
rather than the volunteer community of contributors?

Fae
-- 
fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Isarra Yos

On 10/07/14 15:53, Brion Vibber wrote:

Perhaps it's time to stop calling self-selected surveys of a tiny subset of
our user base community consensus.

The vast majority of our user base never logs in, never edits, and never
even hears about these RfC pages. Those are the people we're making an
encyclopedia for.

-- brion


And those who do log in, edit, and comment on RfCs generally do so with 
the understanding, on some level, that everything they do, that the 
entire encyclopedia, is for the readers, because without an audience 
there would be nothing. They know their audience, they interact directly 
with this audience on the talkpages and in email, and indeed they often 
use the site exactly as this audience would, simply taking things a step 
further to edit as well.


So when they speak for the users who never log in, never edit, and never 
comment, do not discount them. No more than you discount yourself when 
you try to speak for the users who never log in, never edit, and never 
comment.


-I

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Todd Allen
On Jul 10, 2014 10:36 AM, Isarra Yos zhoris...@gmail.com wrote:

 On 10/07/14 15:53, Brion Vibber wrote:

 Perhaps it's time to stop calling self-selected surveys of a tiny subset
of
 our user base community consensus.

 The vast majority of our user base never logs in, never edits, and never
 even hears about these RfC pages. Those are the people we're making an
 encyclopedia for.

 -- brion


 And those who do log in, edit, and comment on RfCs generally do so with
the understanding, on some level, that everything they do, that the entire
encyclopedia, is for the readers, because without an audience there would
be nothing. They know their audience, they interact directly with this
audience on the talkpages and in email, and indeed they often use the site
exactly as this audience would, simply taking things a step further to edit
as well.

 So when they speak for the users who never log in, never edit, and never
comment, do not discount them. No more than you discount yourself when you
try to speak for the users who never log in, never edit, and never comment.

 -I


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Yes. Exactly this.

I am beyond tired of hearing that those who have volunteered hundreds or
thousands of hours per person toward building the greatest educational work
in history do not have at heart the interests of those who would use it. If
I didn't care, there are plenty of other ways I could spend my free time.

We should value those volunteers, and quit belittling their concerns. They
made this thing and they keep it running day to day. They deal with readers
who get upset or confused about something. They do it for no pay and often
very little thanks, for no other reason than that they care deeply about
the project and its goals.

To say we don't care for the end users of that work is nonsensical and
insulting. We differ with you on how to serve those users and our
volunteers, who also greatly matter. Stop handwaving that away.

Todd
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Pete Forsyth
In order to anticipate and meet the needs of readers, you have to have a
theory of what those needs are, and what will meet them. The RfC process is
one way of getting toward such a theory, and the kind of work done by the
WMF's Multimedia Team over the last year or so is another.

The pros and cons of RFC-based consensus have been pretty well covered by
others in this thread, and I won't go through them all again -- but I do
want to strongly endorse the point Todd Allen made, that many regular
volunteers DO care about the experience of readers, and many of us DO have
important insights into how readers, new contributors, etc. experience the
site, and what would work for them.

The Multimedia Team's approach, on the other hand, seems at this point to
be all con, no pro. Many people in the discussions on ENWP, Commons,
and MediaWiki have elaborated on the many problems in the methodology.
English Wikipedian Nyttend's comment, while phrased a bit more harshly than
I would choose, summarizes the points fairly well:

Here at Wikipedia, we have a term for [aspects of the Multimedia Team's
gathering of statistics]: votestacking
https://en.wikipedia.org/wiki/Wikipedia:Votestacking, which is a
form of inappropriate
canvassing https://en.wikipedia.org/wiki/Wikipedia:CANVASS. Discussions
affected by canvassing are not considered to result in consensus, and those
engaged in votestacking are shown the door
https://en.wikipedia.org/wiki/Wikipedia:BLOCK: we do not accept their
ideas.
-Nyttend
https://en.wikipedia.org/w/index.php?title=Wikipedia:Media_Viewer/June_2014_RfCdiff=614906589oldid=614904248

So -- if we are to eschew the RfC process, what better process is
available? How are we going to develop a clear shared understanding of the
needs of readers, and the best methods to meet those needs?

-Pete
[[User:Peteforsyth]]


On Thu, Jul 10, 2014 at 10:13 AM, Brion Vibber bvib...@wikimedia.org
wrote:

 Keep in mind also that power users like you have access to power tools:
 preferences, user scripts, gadgets, and API client applications exist
 EXACTLY so that you guys can completely customize the entire user
 experience for your specialized workflows.

 -- brion


 On Thu, Jul 10, 2014 at 9:52 AM, Pierre-Selim pierre-se...@huard.info
 wrote:

  Well thank you Brion, at least that may explains why things are imposed
 to
  the editors community and that also explains the high rejection rate from
  the editors community of the new big features such as VE. For once take
  time, think about editors workflow.
 
  For exemple on french wikipedia we used to have a direct link to
 Wikimedia
  Commons (we technically removed the description page proxy), now we have
  totally lost this feature. So yes you may think it's not important, but
 as
  an administrator on Wikimedia Commons it screws my workflow when I see an
  obvious copyvio on the French Wikipedia.
 
  So yes you make software for your users, but I think you're
 underestimating
  part of your users that you should not.
 
 
  2014-07-10 18:36 GMT+02:00 Isarra Yos zhoris...@gmail.com:
 
   On 10/07/14 15:53, Brion Vibber wrote:
  
   Perhaps it's time to stop calling self-selected surveys of a tiny
 subset
   of
   our user base community consensus.
  
   The vast majority of our user base never logs in, never edits, and
 never
   even hears about these RfC pages. Those are the people we're making an
   encyclopedia for.
  
   -- brion
  
  
   And those who do log in, edit, and comment on RfCs generally do so with
   the understanding, on some level, that everything they do, that the
  entire
   encyclopedia, is for the readers, because without an audience there
 would
   be nothing. They know their audience, they interact directly with this
   audience on the talkpages and in email, and indeed they often use the
  site
   exactly as this audience would, simply taking things a step further to
  edit
   as well.
  
   So when they speak for the users who never log in, never edit, and
 never
   comment, do not discount them. No more than you discount yourself when
  you
   try to speak for the users who never log in, never edit, and never
  comment.
  
   -I
  
  
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Brion Vibber
On Thu, Jul 10, 2014 at 9:52 AM, Pierre-Selim pierre-se...@huard.info
wrote:

 For exemple on french wikipedia we used to have a direct link to Wikimedia
 Commons (we technically removed the description page proxy), now we have
 totally lost this feature. So yes you may think it's not important, but as
 an administrator on Wikimedia Commons it screws my workflow when I see an
 obvious copyvio on the French Wikipedia.


Also, try ctrl+click (cmd+click on OS X) or right-click then open link in
new tab. You'll find it opens the Commons description page just as always.
(I'd generally expect power users to be using multiple browser tabs
already.)

-- brion
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Erik Moeller
On Thu, Jul 10, 2014 at 9:52 AM, Pierre-Selim pierre-se...@huard.info wrote:
 For exemple on french wikipedia we used to have a direct link to Wikimedia
 Commons (we technically removed the description page proxy), now we have
 totally lost this feature.

Actually, Media Viewer consistently displays a prominent link directly
to the file page on Wikimedia Commons for files that are from Commons,
and as Brion pointed out, if you skip media viewer (e.g. by
ctrl+clicking) the French Wikipedia hack will still kick in as well.

Erik


-- 
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VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread David Gerard
On 10 July 2014 17:36, Isarra Yos zhoris...@gmail.com wrote:

 And those who do log in, edit, and comment on RfCs generally do so with the
 understanding, on some level, that everything they do, that the entire
 encyclopedia, is for the readers, because without an audience there would be
 nothing. They know their audience, they interact directly with this audience
 on the talkpages and in email, and indeed they often use the site exactly as
 this audience would, simply taking things a step further to edit as well.
 So when they speak for the users who never log in, never edit, and never
 comment, do not discount them. No more than you discount yourself when you
 try to speak for the users who never log in, never edit, and never comment.



OTOH, typical mind fallacy is rampant everywhere and the results of an
actual decent user survey would probably surprise everyone.


- d.

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread David Gerard
On 10 July 2014 19:23, Isarra Yos zhoris...@gmail.com wrote:
 On 10/07/14 18:01, David Gerard wrote:

 OTOH, typical mind fallacy is rampant everywhere and the results of an
 actual decent user survey would probably surprise everyone.

 That was kind of my point - as much as editors do tend deal more directly
 with the readers, we've basically got two (rather biased) sides who both
 think they know what readers want and thus try to speak for them. This may
 not even be an issue, by itself, but unfortunately it's becoming a rather
 common tactic among some WMF staff to simply dismiss community feedback
 saying things like that the editors simply don't speak for the readers. But
 if this is really the case, what gives the WMF the right to speak for the
 readers either?
 Personally I'm getting rather tired of this.



I concur that there's a bit much reasoning from no data, and we could
do with some.

Anecdotally, (a) I don't mind the new viewer (b) I know a lot of
people who've said they love it (c) I know a few who've said they hate
it. So yeah, real user surveys needed!


- d.

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Marc A. Pelletier
On 07/10/2014 02:41 PM, David Gerard wrote:
 Anecdotally, (a) I don't mind the new viewer (b) I know a lot of
 people who've said they love it (c) I know a few who've said they hate
 it.

That also matches my anecdotal impression, with perhaps the added
apparent correlation between (c) and has been around a long time.

I keep saying - half in jest - that our editor community shows all the
symptoms of Stockholm syndrome vis-a-vis Mediawiki.  They have suffered
so long and so much at its torturous hands that they've now feeling
sympathy and affection under its choke.

 So yeah, real user surveys needed!

Indeed.  That remains a *hard* problem to solve, because any sort of
online user survey is necessarily suffering from, at least,
self-selection bias.  Any brilliant ideas from our metrics people?

-- Marc


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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Todd Allen
On Jul 10, 2014 12:42 PM, David Gerard dger...@gmail.com wrote:

 On 10 July 2014 19:23, Isarra Yos zhoris...@gmail.com wrote:
  On 10/07/14 18:01, David Gerard wrote:

  OTOH, typical mind fallacy is rampant everywhere and the results of an
  actual decent user survey would probably surprise everyone.

  That was kind of my point - as much as editors do tend deal more
directly
  with the readers, we've basically got two (rather biased) sides who both
  think they know what readers want and thus try to speak for them. This
may
  not even be an issue, by itself, but unfortunately it's becoming a
rather
  common tactic among some WMF staff to simply dismiss community feedback
  saying things like that the editors simply don't speak for the readers.
But
  if this is really the case, what gives the WMF the right to speak for
the
  readers either?
  Personally I'm getting rather tired of this.



 I concur that there's a bit much reasoning from no data, and we could
 do with some.

 Anecdotally, (a) I don't mind the new viewer (b) I know a lot of
 people who've said they love it (c) I know a few who've said they hate
 it. So yeah, real user surveys needed!


 - d.

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I agree that's sorely needed. We would need a few things to ensure it would
work:

--A neutral question. Do you prefer A or B for...?. Half the takers get
the new stuff as A, half get the old. No front loading of the results.

--No self selection of participants. That's not easy but is necessary.
People who take the time to self select may be more likely to perceive a
problem.

--Getting real feedback and actually analyzing it. Why did people like A or
B? Is it for reasons that make sense to default it for logged in editors as
well as casual readers? A lot of friction could be reduced if editors'
workflows were not unexpectedly disrupted.

--Publishing full (anonymized) results (not a summary only) and
methodologies prominently.

If we can do that, I'm all for the survey. Otherwise, it's useless.
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Gerard Meijssen
Hoi,
Do appreciate that when you show others the door, you stop conversation.
Using such terminology in a confrontation like this can only backfire.

Truly, I love Wikidata to bits however its RfC process is as broken as
most. People pontificate, do not listen and, the arguments are
intentionally academic both in being often irrelevant and often full of
terminology that escapes understanding. I have to use this process
because there is no alternative... I HATE IT.
Thanks,
  GerardM


On 10 July 2014 19:41, Pete Forsyth petefors...@gmail.com wrote:

 In order to anticipate and meet the needs of readers, you have to have a
 theory of what those needs are, and what will meet them. The RfC process is
 one way of getting toward such a theory, and the kind of work done by the
 WMF's Multimedia Team over the last year or so is another.

 The pros and cons of RFC-based consensus have been pretty well covered by
 others in this thread, and I won't go through them all again -- but I do
 want to strongly endorse the point Todd Allen made, that many regular
 volunteers DO care about the experience of readers, and many of us DO have
 important insights into how readers, new contributors, etc. experience the
 site, and what would work for them.

 The Multimedia Team's approach, on the other hand, seems at this point to
 be all con, no pro. Many people in the discussions on ENWP, Commons,
 and MediaWiki have elaborated on the many problems in the methodology.
 English Wikipedian Nyttend's comment, while phrased a bit more harshly than
 I would choose, summarizes the points fairly well:

 Here at Wikipedia, we have a term for [aspects of the Multimedia Team's
 gathering of statistics]: votestacking
 https://en.wikipedia.org/wiki/Wikipedia:Votestacking, which is a
 form of inappropriate
 canvassing https://en.wikipedia.org/wiki/Wikipedia:CANVASS. Discussions
 affected by canvassing are not considered to result in consensus, and those
 engaged in votestacking are shown the door
 https://en.wikipedia.org/wiki/Wikipedia:BLOCK: we do not accept their
 ideas.
 -Nyttend

 https://en.wikipedia.org/w/index.php?title=Wikipedia:Media_Viewer/June_2014_RfCdiff=614906589oldid=614904248

 So -- if we are to eschew the RfC process, what better process is
 available? How are we going to develop a clear shared understanding of the
 needs of readers, and the best methods to meet those needs?

 -Pete
 [[User:Peteforsyth]]


 On Thu, Jul 10, 2014 at 10:13 AM, Brion Vibber bvib...@wikimedia.org
 wrote:

  Keep in mind also that power users like you have access to power tools:
  preferences, user scripts, gadgets, and API client applications exist
  EXACTLY so that you guys can completely customize the entire user
  experience for your specialized workflows.
 
  -- brion
 
 
  On Thu, Jul 10, 2014 at 9:52 AM, Pierre-Selim pierre-se...@huard.info
  wrote:
 
   Well thank you Brion, at least that may explains why things are imposed
  to
   the editors community and that also explains the high rejection rate
 from
   the editors community of the new big features such as VE. For once take
   time, think about editors workflow.
  
   For exemple on french wikipedia we used to have a direct link to
  Wikimedia
   Commons (we technically removed the description page proxy), now we
 have
   totally lost this feature. So yes you may think it's not important, but
  as
   an administrator on Wikimedia Commons it screws my workflow when I see
 an
   obvious copyvio on the French Wikipedia.
  
   So yes you make software for your users, but I think you're
  underestimating
   part of your users that you should not.
  
  
   2014-07-10 18:36 GMT+02:00 Isarra Yos zhoris...@gmail.com:
  
On 10/07/14 15:53, Brion Vibber wrote:
   
Perhaps it's time to stop calling self-selected surveys of a tiny
  subset
of
our user base community consensus.
   
The vast majority of our user base never logs in, never edits, and
  never
even hears about these RfC pages. Those are the people we're making
 an
encyclopedia for.
   
-- brion
   
   
And those who do log in, edit, and comment on RfCs generally do so
 with
the understanding, on some level, that everything they do, that the
   entire
encyclopedia, is for the readers, because without an audience there
  would
be nothing. They know their audience, they interact directly with
 this
audience on the talkpages and in email, and indeed they often use the
   site
exactly as this audience would, simply taking things a step further
 to
   edit
as well.
   
So when they speak for the users who never log in, never edit, and
  never
comment, do not discount them. No more than you discount yourself
 when
   you
try to speak for the users who never log in, never edit, and never
   comment.
   
-I
   
   
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Gergo Tisza
On Thu, Jul 10, 2014 at 11:41 AM, David Gerard dger...@gmail.com wrote:

 I concur that there's a bit much reasoning from no data, and we could
 do with some.

 Anecdotally, (a) I don't mind the new viewer (b) I know a lot of
 people who've said they love it (c) I know a few who've said they hate
 it. So yeah, real user surveys needed!


We do have user surveys for MediaViewer and did advertise them quite
prominently (see design notes
https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/261
 and analysis of results
https://www.mediawiki.org/wiki/Multimedia/Media_Viewer/Survey; they ran
for about a month on enwiki). They turned out to be not so useful; there
was usually a large number of responses right after the launch, which were
predominantly negative, and a smaller number of predominantly positive
responses after that. That can be interpreted in very different ways -
could be change aversion, with most users warming up to the new interface
after a week or two; it could the effect of bugfixes and added features
(after every rollout we quickly fixed the most reported problems); it could
even be possible that most users don't like the tool and those who do wait
longer before responding for some reason. Also, editors are still way
overrepresented (in the enwiki survey results respondents self-identifying
as noneditors / casual editors / active editors are somewhere around 40% /
40% / 20%, while the actual ratio is more like 99% / 0.99% / 0.1%), with
the more underrepresented groups having a significantly more positive
opinion.
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Erik Moeller
On Wed, Jul 9, 2014 at 10:03 PM, Pine W wiki.p...@gmail.com wrote:

 Will WMF deactivate MediaViewer on English Wikipedia

No. Detailed explanation:
https://en.wikipedia.org/w/index.php?title=Wikipedia_talk:Media_Viewer/June_2014_RfCdiff=616407785oldid=616294249

Erik

-- 
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VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Juergen Fenn
2014-07-10 17:53 GMT+02:00 Brion Vibber bvib...@wikimedia.org:
 Perhaps it's time to stop calling self-selected surveys of a tiny subset of
 our user base community consensus.

 The vast majority of our user base never logs in, never edits, and never
 even hears about these RfC pages. Those are the people we're making an
 encyclopedia for.

I don't intend to bother you when you are making an encyclopædia,
Brion, but if this is the stance the Wikimedia Foundation takes it's
time for me to leave the project. I expect the Wikimedia Foundation to
respect a community consensus. If you think you have another community
of crowdsourcing workers then go ahead. I won't tolerate this.

Regards,
Jürgen.

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread MZMcBride
Erik Moeller wrote:
On Wed, Jul 9, 2014 at 10:03 PM, Pine W wiki.p...@gmail.com wrote:
 Will WMF deactivate MediaViewer on English Wikipedia

No.

Erik has stepped in and employed an office action to re-enable Media
Viewer on the English Wikipedia.

Erik, can you please explain what emergency necessitated immediate (and
likely unprecedented) action here?

MZMcBride



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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Todd Allen
This was clarified as an office action under threat of desysop here:

https://en.wikipedia.org/w/index.php?title=User_talk:Peteforsythdiff=616427707oldid=615757838


On Thu, Jul 10, 2014 at 4:31 PM, John Lewis johnflewi...@gmail.com wrote:

 I don't see any office action at all here. All I see is an administrator
 acting per what a WMF staffer has said. The code added as explained on the
 page; disables the feature fully and does not allow any opt ins.

 John Lewis

 On Thursday, 10 July 2014, MZMcBride z...@mzmcbride.com wrote:

  Erik Moeller wrote:
  On Wed, Jul 9, 2014 at 10:03 PM, Pine W wiki.p...@gmail.com
  javascript:; wrote:
   Will WMF deactivate MediaViewer on English Wikipedia
  
  No.
 
  Erik has stepped in and employed an office action to re-enable Media
  Viewer on the English Wikipedia.
 
  Erik, can you please explain what emergency necessitated immediate (and
  likely unprecedented) action here?
 
  MZMcBride
 
 
 
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 --
 John Lewis
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread MZMcBride
John Lewis wrote:
I don't see any office action at all here. All I see is an administrator
acting per what a WMF staffer has said.

Sorry, I have no idea what you're talking about here. I think you may not
realize that Erik and Eloquence are the same person?

For reference:

---
Per Fabrice's explanation, please refrain from further edits to the site
 JavaScript, or I will have to temporarily revoke your admin privileges.
 This is a WMF action.--Eloquence* 20:07, 10 July 2014 (UTC)
---

Source: https://en.wikipedia.org/w/index.php?diff=616427707diffonly=1

MZMcBride



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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread
On 10/07/2014, Todd Allen toddmal...@gmail.com wrote:
 This was clarified as an office action under threat of desysop here:

 https://en.wikipedia.org/w/index.php?title=User_talk:Peteforsythdiff=616427707oldid=615757838

Wow. This has fallen apart quickly.

However the WMF's no position has been made extremely clear to all
of us unpaid volunteers. That's a good thing I guess, as there is no
point in us volunteers wasting more of our time having an opinion, or
expressing our opinion.

Fae
-- 
fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread John Lewis
I am aware they are the same.

John Lewis

On Thursday, 10 July 2014, MZMcBride z...@mzmcbride.com wrote:

 John Lewis wrote:
 I don't see any office action at all here. All I see is an administrator
 acting per what a WMF staffer has said.

 Sorry, I have no idea what you're talking about here. I think you may not
 realize that Erik and Eloquence are the same person?

 For reference:

 ---
 Per Fabrice's explanation, please refrain from further edits to the site
  JavaScript, or I will have to temporarily revoke your admin privileges.
  This is a WMF action.--Eloquence* 20:07, 10 July 2014 (UTC)
 ---

 Source: https://en.wikipedia.org/w/index.php?diff=616427707diffonly=1

 MZMcBride



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-- 
John Lewis
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread David Gerard
On 10 July 2014 23:46, Fæ fae...@gmail.com wrote:

 However the WMF's no position has been made extremely clear to all
 of us unpaid volunteers.


You're not on en:wp, so are not part of the us in question.


- d.

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread
On 10/07/2014, David Gerard dger...@gmail.com wrote:
 On 10 July 2014 23:46, Fæ fae...@gmail.com wrote:

 However the WMF's no position has been made extremely clear to all
 of us unpaid volunteers.


 You're not on en:wp, so are not part of the us in question.


 - d.

Dear David,

Get off my back please.

I suggest you get your facts straight before making false allegations.

Fae
-- 
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Erik Moeller
On Thu, Jul 10, 2014 at 3:25 PM, MZMcBride z...@mzmcbride.com wrote:
 Erik, can you please explain what emergency necessitated immediate (and
 likely unprecedented) action here?

Please see Fabrice Florin's explanation, as linked in my original response:
https://en.wikipedia.org/w/index.php?title=Wikipedia_talk:Media_Viewer/June_2014_RfCdiff=616407785oldid=616294249

It's longstanding WMF policy and practice to apply judgment to
community RFCs and requests regarding software and configuration
changes on a case-by-case basis, depending on the nature of the
requested change, the level of participation, the impact on
readers/editors, etc.

In this case, we will keep the feature enabled by default (it's easy
to turn off, both for readers and editors), but we'll continue to
improve it based on community feedback (as has already happened in the
last few weeks).

Erik
-- 
Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread MZMcBride
Erik Moeller wrote:
In this case, we will keep the feature enabled by default (it's easy
to turn off, both for readers and editors), but we'll continue to
improve it based on community feedback (as has already happened in the
last few weeks).

Thanks for the reply. :-)

If your feature development model seemingly requires forcing features on
users, it's probably safe to say that it's broken. If you're building cool
new features, they will ideally be uncontroversial and users will actively
want to enable them and eventually have them enabled by default. Many new
features (e.g., the improved search backend) are deployed fairly regularly
without fanfare or objection. But I see a common thread among unsuccessful
deployments of features such as ArticleFeedbackv5, VisualEditor, and
MediaViewer. Some of it is the people involved, of course, but the larger
pattern is a fault in the process, I think. I wonder how we address this.

MZMcBride



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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Erik Moeller
On Thu, Jul 10, 2014 at 4:12 PM, MZMcBride z...@mzmcbride.com wrote:
 Many new features (e.g., the improved search backend) are deployed fairly 
 regularly
 without fanfare or objection.

Indeed, change-aversion tends to correlate pretty strongly with impact
on existing workflows [1] and noticeable changes to user experience
and behavior. This is pretty clearly laid out by a Google UX
researcher here:
https://www.gv.com/lib/change-aversion-why-users-hate-what-you-launched-and-what-to-do-about-it

Media Viewer is actually a perfect example of this -- most of the
functionality people expect (get to the File: page, see a summary, see
categories, get the full-size version, get multiple resolutions, see
attribution information, etc.) is there; it just takes a little while
to get used to it being in a different place, and a negative first
reaction is perfectly understandable.

It's normal and expected that the first reaction to noticeable user
experience changes will often be negative. This is why we shouldn't
base decision-making solely on early-stage RFCs and first reactions.
Just look at the responses to major redesigns by Flickr, NYT, and
others -- almost universally negative, irrespective of what the data
actually says about user and readership growth or decline as a
consequence of these changes.

The difference between us and more corporate approaches to product and
user experience design is that we work very closely with the community
in the product development cycle, and Media Viewer is again a good
example of a multi-month development process with lots of community
participation and consultation and a dedicated community liaison
(Keegan) supporting the process throughout.

But we'll still face the normal patterns of first reactions described
in the article above. For this reason, we need to apply judgment on a
case-by-case basis when interpreting these types of responses.

Erik

[1] http://xkcd.com/1172/

-- 
Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread geni
On 10 July 2014 22:21, Juergen Fenn schneeschme...@googlemail.com wrote:

 I don't intend to bother you when you are making an encyclopædia,
 Brion, but if this is the stance the Wikimedia Foundation takes it's
 time for me to leave the project. I expect the Wikimedia Foundation to
 respect a community consensus. If you think you have another community
 of crowdsourcing workers then go ahead. I won't tolerate this.

 Regards,
 Jürgen.


The reallit is that an RFC edited by 131 people total is rather borderline
in terms of community consensus with regards to new features and
significantly lower than [[Wikipedia:VisualEditor/Default State RFC]].
There is also the factor that any new design results in a certain degree of
backlash. Sure the design has problems (I've just noticed that links to
images will break if the page they are on moves) but so did monobook and
vector when they were first released some of the issues have been fixed and
most people have got used to using skins other than classic and don't
complain that much.

There is also the political side that English wikipedia has resisted
several fairly major changes. Pending changes, Visual editor and article
rating. The opposition to flow is already starting to dig in. While I'd
hope the Visual editor mess isn't held against us there is the issue that a
pattern is starting to emerge. The WMF probably can't afford to lose
another public facing project to English Wikipedia intransigence.


-- 
geni
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Sue Gardner
Hey guys,

I use MediaViewer, I like it, and I am happy to trust the WMF product team
to build stuff. I didn't know about the RFC, but even if I had I would've
been unlikely to have participated, because I don't think small opt-in
discussions are the best way to do product development -- certainly not at
the scale of Wikipedia.

I think we should aim on this list to be modest rather than overreaching in
terms of what we claim to know, and who we imply we're representing. It's
probably best to be clear --both in the mails we write and in our own heads
privately-- that what's happening here is a handful of people talking on a
mailing list. We can represent our own opinions, and like David Gerard we
can talk anecdotally about what our friends tell us. But I don't like it
when people here seem to claim to speak on behalf of editors, or users, or
readers, or the community. It strikes me as hubristic.

Thanks,
Sue
On 10 Jul 2014 16:13, MZMcBride z...@mzmcbride.com wrote:

 Erik Moeller wrote:
 In this case, we will keep the feature enabled by default (it's easy
 to turn off, both for readers and editors), but we'll continue to
 improve it based on community feedback (as has already happened in the
 last few weeks).

 Thanks for the reply. :-)

 If your feature development model seemingly requires forcing features on
 users, it's probably safe to say that it's broken. If you're building cool
 new features, they will ideally be uncontroversial and users will actively
 want to enable them and eventually have them enabled by default. Many new
 features (e.g., the improved search backend) are deployed fairly regularly
 without fanfare or objection. But I see a common thread among unsuccessful
 deployments of features such as ArticleFeedbackv5, VisualEditor, and
 MediaViewer. Some of it is the people involved, of course, but the larger
 pattern is a fault in the process, I think. I wonder how we address this.

 MZMcBride



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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-10 Thread Todd Allen
If you don't want to do small opt-in trials, release software in a fully
production-ready and usable state. What's getting released here is barely
ready for beta. It's buggy, it's full of unexpected UX issues, it's not
ready to go live on one of the top 10 websites in the world. It's got to be
in really good shape to get there.

Until software is actually ready for widescale use, small and very limited
beta tests are exactly the way to go, followed by maybe slightly larger UAT
pools. Yeah, that takes longer and requires actual work to find willing
testers. Quit taking shortcuts through your volunteers.


On Thu, Jul 10, 2014 at 10:40 PM, Sue Gardner sgard...@wikimedia.org
wrote:

 Hey guys,

 I use MediaViewer, I like it, and I am happy to trust the WMF product team
 to build stuff. I didn't know about the RFC, but even if I had I would've
 been unlikely to have participated, because I don't think small opt-in
 discussions are the best way to do product development -- certainly not at
 the scale of Wikipedia.

 I think we should aim on this list to be modest rather than overreaching in
 terms of what we claim to know, and who we imply we're representing. It's
 probably best to be clear --both in the mails we write and in our own heads
 privately-- that what's happening here is a handful of people talking on a
 mailing list. We can represent our own opinions, and like David Gerard we
 can talk anecdotally about what our friends tell us. But I don't like it
 when people here seem to claim to speak on behalf of editors, or users, or
 readers, or the community. It strikes me as hubristic.

 Thanks,
 Sue
 On 10 Jul 2014 16:13, MZMcBride z...@mzmcbride.com wrote:

  Erik Moeller wrote:
  In this case, we will keep the feature enabled by default (it's easy
  to turn off, both for readers and editors), but we'll continue to
  improve it based on community feedback (as has already happened in the
  last few weeks).
 
  Thanks for the reply. :-)
 
  If your feature development model seemingly requires forcing features on
  users, it's probably safe to say that it's broken. If you're building
 cool
  new features, they will ideally be uncontroversial and users will
 actively
  want to enable them and eventually have them enabled by default. Many new
  features (e.g., the improved search backend) are deployed fairly
 regularly
  without fanfare or objection. But I see a common thread among
 unsuccessful
  deployments of features such as ArticleFeedbackv5, VisualEditor, and
  MediaViewer. Some of it is the people involved, of course, but the larger
  pattern is a fault in the process, I think. I wonder how we address this.
 
  MZMcBride
 
 
 
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[Wikimedia-l] Community RfCs about MediaViewer

2014-07-09 Thread Pine W
This discussion has closed on English Wikipedia:
https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC

Will WMF deactivate MediaViewer on English Wikipedia per community
consensus?

Also, as WMF probably knows, Commons is currently having a similar
discussion:
https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature

Thanks,

Pine
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Re: [Wikimedia-l] Community RfCs about MediaViewer

2014-07-09 Thread K. Peachey
Has a bug request been filed?


On 10 July 2014 15:03, Pine W wiki.p...@gmail.com wrote:

 This discussion has closed on English Wikipedia:
 https://en.wikipedia.org/wiki/Wikipedia:Media_Viewer/June_2014_RfC

 Will WMF deactivate MediaViewer on English Wikipedia per community
 consensus?

 Also, as WMF probably knows, Commons is currently having a similar
 discussion:

 https://commons.wikimedia.org/wiki/Commons:Requests_for_comment/Media_Viewer_software_feature

 Thanks,

 Pine
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