Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-05 Thread Andy Trimmell
] My day is now dedicated to UBB research. You should too. I am either firing or increasing rates. I can't sit there and have customers doing 600 gigs for less then my cell bill... On May 4, 2011 6:58 PM, Mark Nash markl...@uwol.net wrote

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-04 Thread Mark Nash
Wow. After receiving our letter, our HEAVIEST user called in, concerned. When we described the situation, he TOTALLY changed his behavior and said that: 1. he was canceling his Netflix account 2. he is going back to DVDs for movies 3. he LOVES our service He was the one that really pushed us

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-04 Thread Josh Luthman
My user does 600 gigs a month. I wonder what he says when our UBB comes in to play. I am hoping I am fortunate as you, Mark =) I am very glad to see things went very smoothly for you! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, May

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-04 Thread Mark Nash
Dude... The thing is... After a LOT of emotion being pissed at the abusers... I made a decision to do this and craft it in such a way that I am VERY unemotional when it comes to telling our staff how to handle customers. Even though the customer may be emotional at first, if you don't play

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-04 Thread Josh Luthman
I am either firing or increasing rates. I can't sit there and have customers doing 600 gigs for less then my cell bill... On May 4, 2011 6:58 PM, Mark Nash markl...@uwol.net wrote: WISPA Wants You! Join today!

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Stuart Pierce
I had someone just yesterday after learning they were burning through their 20gig limit in 10 days, think about giving up their cable bill of $30 and just pay me that money to watch shows. Until I told him that an HD movie would be anywhere from 1.5-2gigs. Although I will have to think about

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Stuart Pierce
I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere, even if you are not charging for them at this point. You also have to have some method of giving feedback to them on their bandwidth consumption. Right now thanks to Josh for the

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Stuart Pierce
There has always been talk about the internet using a utility billing model, in which there is a minimum usage and then charged for anything over the minimum. Such as I pay for water, I get 3000 gallons for one price, anything over is charged by gallon. Electricity, Natural Gas and water all

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
As far as this bandwidth limiting stuff, I would suggest you guys look in to Butch Evans' QOS script for MT. Maybe ImageStream, too (I know there was a port in progress). It does this and as far as I know has worked flawlessly. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
Matt, Where did you come up with dividing the cost per megabit by 120? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, May 2, 2011 at 5:48 PM, Matt lm7...@gmail.com wrote: What is cost per megabit from your upstream? Divide your cost

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Matt
Matt, Where did you come up with dividing the cost per megabit by 120? 1Mbps can upload and download 300Gbyte in a month each way. You must figure in your peak and off peak. In the end 120 works out pretty well. Doing the math on X number of users on an X sized circuit that was due to be

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Joe Miller
Can this script be made available for everyone? Joe Miller DSLbyAir, LLC 228-831-8881 www.dslbyair.com - Original Message - From: Stuart Pierce spie...@avolve.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
So you're saying 120 because, based on your network: 1 mbit fiber = 120 gigabytes bandwidth So to parallel 50mbit fiber = 6000 gigabytes bandwidth $10/mbit / 6000 gigs transported = 8.3c per gig Is that right? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
228-831-8881 www.dslbyair.com - Original Message - From: Stuart Pierce spie...@avolve.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You should too. I've been saying for a while now

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Cameron Crum
Pierce spie...@avolve.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You should too. I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
be made available for everyone? Joe Miller DSLbyAir, LLC 228-831-8881 www.dslbyair.com - Original Message - From: Stuart Pierce spie...@avolve.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Matt
So you're saying 120 because, based on your network: 1 mbit fiber = 120 gigabytes bandwidth It can actually it can do 150G up and 150G down. But due to uploads being more expensive on a GPS network and peaks and lows I figure 120G. So to parallel 50mbit fiber = 6000 gigabytes bandwidth

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Joe Miller
: [WISPA] My day is now dedicated to UBB research. You should too. I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere, even if you are not charging for them at this point. You also have to have some method of giving

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
available for everyone? Joe Miller DSLbyAir, LLC 228-831-8881 www.dslbyair.com - Original Message - From: Stuart Pierce spie...@avolve.net To: WISPA General List wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Matt Larsen - Lists
, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You should too. I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere, even if you are not charging

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You should too. I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere, even if you are not charging for them at this point. You also

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Matt Larsen - Lists
...@avolve.net mailto:spie...@avolve.net To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Sent: Tuesday, May 03, 2011 8:05 AM Subject: Re: [WISPA] My day is now dedicated to UBB research. You should too

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Mark Nash
I'll send you the letter offline since you're a WISPA member... On 5/3/2011 6:05 AM, Stuart Pierce wrote: I've been saying for a while now that you have to have bandwidth caps and costs stated on your website somewhere, even if you are not charging for them at this point. You also have to

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Josh Luthman
Postal or UPS? :) On May 3, 2011 4:50 PM, Mark Nash markl...@uwol.net wrote: I'll send you the letter offline since you're a WISPA member... On 5/3/2011 6:05 AM, Stuart Pierce wrote: I've been saying for a while now that you have to have bandwidth caps and costs stated on your website

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Mark Nash
Hehehe if you're my CUSTOMER then you will get one via postal... :) On 5/3/2011 1:56 PM, Josh Luthman wrote: Postal or UPS? :) On May 3, 2011 4:50 PM, Mark Nash markl...@uwol.net mailto:markl...@uwol.net wrote: I'll send you the letter offline since you're a WISPA member... On 5/3/2011

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Stuart Pierce
Just don't go postal, but yea sure I'd like to take a look at it. -- Original Message -- From: Mark Nash markl...@uwol.net Reply-To: WISPA General List wireless@wispa.org Date: Tue, 03 May 2011 13:58:30 -0700 Hehehe if you're my CUSTOMER then you will get

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-03 Thread Mark Nash
I already sent it to you like 30 minutes ago... From a different e-mail account. On 5/3/2011 2:33 PM, Stuart Pierce wrote: Just don't go postal, but yea sure I'd like to take a look at it. -- Original Message -- From: Mark Nashmarkl...@uwol.net

[WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Josh Luthman
Robert up/down/aggregate 103972 MB 469598 MB 573570 MB The guy downloaded 470 gigs in April. Paying $53.32 for 4 megabits down. I got no responses at all about monthly caps on my previous email, but if anyone could offer what bandwidth rates and monthly caps you are using I would greatly

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Matt
Robert up/down/aggregate 103972 MB   469598 MB   573570 MB The guy downloaded 470 gigs in April.  Paying $53.32 for 4 megabits down. I got no responses at all about monthly caps on my previous email, but if anyone could offer what bandwidth rates and monthly caps you are using I would

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Chuck Hogg
25GB per month. 128k/s after exceeding their limit. Regards, Chuck On Mon, May 2, 2011 at 1:02 PM, Matt lm7...@gmail.com wrote: Robert up/down/aggregate 103972 MB 469598 MB 573570 MB The guy downloaded 470 gigs in April. Paying $53.32 for 4 megabits down. I got no responses

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Josh Luthman
Why not collect more revenue instead of limiting them? I suppose if the customer wants to simply be throttled back instead of pay more, that's one thing, but I imagine it makes more sense to capitalize on something. Thinking along the lines of the on demand movies and stuff from cable companies,

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Chuck Hogg
Not saying what I'm doing is right...I don't have enough spectrum to continue to deliver the service...haven't figured anything else out yet. Regards, Chuck On Mon, May 2, 2011 at 1:21 PM, Josh Luthman j...@imaginenetworksllc.comwrote: Why not collect more revenue instead of limiting them?

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Mark Nash
I think it's important for people to (after gaining an understanding of the impact they have on shared bandwidth) choose one of these... 1. pay more (either by overages or a different service plan that allows for more costs more), or 2. change their behavior to not use so much 3. leave I am

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Josh Luthman
Chuck - Right or wrong is arguable, but if you don't have the spectrum then I would do the same thing you are. I would argue it is right - you're offering equal service to people for important things (Facebook [communicating with family]) instead of letting moochers (Netflix) have the runway.

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Matt
What is cost per megabit from your upstream? Divide your cost per megabit by 120 to get a good idea of your cost per gigabit at the NOC. If your paying $20 per megabit you would be at 0.17$ per GByte. Figuring your cost on the wireless network is nearly impossible. I am considering: Total

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Sam Tetherow
Haven't run the numbers, but it doesn't look like this number is taking into consideration staff cost, other overhead such administrative cost, insurance, non-wireless gear and most importantly a reasonable profit margin. Looking at it from the other direction, I currently spend about 20% of

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Mark Nash
This is even more of a difficult equation, because as ISPs, WE typically are not billed by the GB from OUR upstream providers. We are billed, generally-speaking, by one of two mechanisms: 1. Pipe speed... You pay for 50mbps and that's what you get. It doesn't matter if you only use 20, and

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Marco Coelho
Has anybody worked on allowing streaming video up to lets say 10 Mb total transfer, then knocking THAT stream down to a slow rate? This would allow for your average utube streaming of a small video, but kill anything larger like netflix, hulu, etc. IP Tables and a dynamic script should be able to

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread David E. Smith
On Mon, May 2, 2011 at 17:32, Marco Coelho coelh...@gmail.com wrote: Has anybody worked on allowing streaming video up to lets say 10 Mb total transfer, then knocking THAT stream down to a slow rate? I tried something like that a while back - we got so very many angry phone calls that the

Re: [WISPA] My day is now dedicated to UBB research. You should too.

2011-05-02 Thread Mark Nash
To follow through some thinking here... If that device was Billing-Server-Package-Aware then you could offer a higher level of service for HD customers that allowed the Netflix service to sense a higher-bandwidth connection and it may be more likely to stream in HD than SD. I say offer...the