[WISPA] package ideas

2014-05-06 Thread wispa
So, I am going to be twisting on the owners soon. I need to start offering different packages to our customers, getting tired of people wanting more speed. If they want more than everyone they need to pay for it. So, aside from special instances, the vast majority of our subs pay $45 per month

[WISPA] pay per use billing

2014-05-06 Thread wispa
I am starting to get hit by part time users going to their fishing house on the weekends. I also have customers that were on seasonal plans where their internet was shut down while they were gone, however they needed an active connection for remote access to thermostats and cameras. So what’s

Re: [WISPA] pay per use billing

2014-05-06 Thread Sam Tetherow
We don't do usage based, for something like thermostats I would set them to 128k/128k or 512k/512k and charge them $20ish. The camera's I would charge them full rate because they are going to use a lot of bandwidth depending on how often they are view them. On 05/06/2014 03:03 PM,

Re: [WISPA] pay per use billing

2014-05-06 Thread wispa
So, you just switch the package at that time for that cost? I don’t think I will have a lot of them but everyone is buying 2 or 3 houses nowadays. Of course around here everyone heads south for the winter From: Sam Tetherow Sent: Tuesday, May 06, 2014 3:39 PM To: WISPA General List Subject:

Re: [WISPA] pay per use billing

2014-05-06 Thread Josh Reynolds
South for the winter Where are you located again? - sent from Alaska *Josh Reynolds* Chief Information Officer SPITwSPOTS j...@spitwspots.com | www.spitwspots.com On 05/06/2014 12:46 PM, wi...@mncomm.com wrote: So, you just switch the package at that time for that cost? I don't think I will

Re: [WISPA] package ideas

2014-05-06 Thread John Thomas
How about adding 5 Meg at $79, then 10 Meg at $109? wi...@mncomm.com wrote: ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list

Re: [WISPA] pay per use billing

2014-05-06 Thread John Thomas
How about tiering? If you have the infrastructure for it, 2 megabits limited to 50 gig, and then it slows down to 128 k for the rest of the month. wi...@mncomm.com wrote: ___ Wireless mailing list Wireless@wispa.org

Re: [WISPA] pay per use billing

2014-05-06 Thread Marlon Schafer (509.982.2181)
We do usage based billing. Have since day one. Our basic plan is 25 gigs for $40ish (slightly different in different towns). That’s good enough for over 90% of our customer base. We have lost a lot of customers though (20ish%) over the last two years. We’ve gained more than we’ve lost, but

Re: [WISPA] pay per use billing

2014-05-06 Thread Josh Reynolds
Here in Alaska, we offer 4Mbps for $84/mo. We have no caps, and give away a Roku (because we know it streams very well, unlike Smart TVs, appleTV, and some other random devices) to all of our new setups. We take subs from the ILEC/CLEC and our competition all the time. We are not near maxing

Re: [WISPA] package ideas

2014-05-06 Thread wispa
is that something you’ve done and people pay for that? I need to do some market research for these customers. A lot of customers are “stuck” with me, might leave a bad taste when in town customers can get 30 meg for $50 or so a month. I have customers beating me for more speeds but I have a lot

Re: [WISPA] pay per use billing

2014-05-06 Thread ralph
Would you consider treating these users like a hotspot, where they activate online using credit card for an hour, day, weekend, week, or month? Our entire network is like that. We have exactly 3 customers we still bill. From: wireless-boun...@wispa.org

Re: [WISPA] pay per use billing

2014-05-06 Thread wispa
Well, in South Dakota we have a lot of them, but not near enough as you. I suppose yours comes down to our state like the Canadian Geese do From: Josh Reynolds Sent: Tuesday, May 06, 2014 3:48 PM To: wireless@wispa.org Subject: Re: [WISPA] pay per use billing South for the winter Where are

Re: [WISPA] pay per use billing

2014-05-06 Thread wispa
Possibly. We just recently got into hot spot last year at some state camp grounds. I might be a little grey in that area. We just set up a tower at a resort site where people have their fishing trailers, but they are willing to pay our full monthly and auto suspend when the weather gets cold

Re: [WISPA] pay per use billing

2014-05-06 Thread Mike Hammett
*nods* Few can bitch about bandwidth prices as much as you can. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Josh Reynolds j...@spitwspots.com To: wireless@wispa.org Sent: Tuesday, May 6, 2014 4:00:30 PM Subject: Re:

Re: [WISPA] pay per use billing

2014-05-06 Thread Jason Bailey
We have many seasonals. We decided to give them two options. Annual payment,providing a one month discount. The most popular is our seasonal plan. We bill from the day they return and call for service to be restored till November 15. We send an invoice for the total.Keeps it simple for us. We

Re: [WISPA] VoX VoIP serevice interruption

2014-05-06 Thread Kevin Sullivan
Who is everyone else using/going to? Kevin - Original Message - From: Joe Fiero To: 'WISPA General List' Sent: Monday, May 05, 2014 10:53 AM Subject: Re: [WISPA] VoX VoIP serevice interruption Thanks Ralph, I know Lauri for years. At this point migration is my