[WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Russ Van Vlack
WISPA Colleagues, We are fighting the neverending battle of dealing with the IP-Echelon notices of copyright infringement and need a more firm policy in place. Our acceptable use policy and account terms and conditions clearly state that these actions are illegal and/or against company

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Simon Westlake
We pass it on and do nothing else. Unless we get a subpoena, we simply inform the customer we received the complaint, that the action is against our policy and that they should contact the complainant if they have any questions. We can't prove or disprove the complaint and have no desire to

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Hass, Douglas A.
+1 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Simon Westlake Sent: Thursday, August 14, 2014 9:53 AM To: wireless@wispa.org Subject: Re: [WISPA] Download of Copyrighted Material - What do you do? We pass it on and do nothing else. Unless we get a subpoena,

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Blake Covarrubias
We simply forward them to the customer. We wrote an in-house application to assist with managing these notices. It automatically downloads the messages, correlates the IP to a customer, and forwards the emails to the customer through our ticketing system. It comes in handy when we receive 200+

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Roger Howard
We should all report them as spammers to the blacklists :) On Thu, Aug 14, 2014 at 12:52 PM, Blake Covarrubias bl...@beamspeed.com wrote: We simply forward them to the customer. We wrote an in-house application to assist with managing these notices. It automatically downloads the messages,

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Mike Hammett
That would be funny... - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Roger Howard g5inter...@gmail.com To: WISPA General List wireless@wispa.org Sent: Thursday, August 14, 2014 1:03:37 PM Subject: Re: [WISPA] Download of

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Adair Winter
We forward the notice to offending customer and let them know that uploading and downloading of copyright content is not allowed. Recently we've been getting more notices and several from the same people. So I've started suspending the account until they call and acknowledge the notice we've sent

[WISPA] FW: National EUS -- Requesting Service

2014-08-14 Thread Jim Patient
If anyone services Union MO, shoot me an email off-list. Thx, Jim Original Message Subject: National EUS -- Requesting Service Date: Thu, 14 Aug 2014 19:40:25 -0500 From: e...@towercoverage.com mailto:e...@towercoverage.com To: supp...@wifimw.com

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Justin Wilson
I just forward it on with a note that if they don¹t know this is going on they should investigate it. If they do I would recommend they use an encrypted P2P client or turn on encryption. Justin -- Justin Wilson j...@mtin.net http://www.mtin.net http://www.mtin.net/blog Managed Services ­ xISP

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Josh Luthman
Are you seriously education your customers to pirate? By the way, that doesn't really do anything in terms of hiding your identity. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson li...@mtin.net

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Blair Davis
Send a invoice back to the email originator pointing out our charge for IP to user lookup, and inform them that it will be forwarded once payment has cleared their bank. Checks only accepted. -- On 8/15/2014 12:40 AM, Justin Wilson wrote: I just forward it on with a note that if they don't

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Josh Reynolds
VPNs are pretty effective at it. just sayin'. Josh Reynolds, Chief Information Officer SPITwSPOTS, www.spitwspots.com http://www.spitwspots.com On 08/14/2014 08:44 PM, Josh Luthman wrote: Are you seriously education your customers to pirate? By the way, that doesn't really do anything