[WISPA] Boston/New Jeresy

2010-03-25 Thread Mike Goicoechea
Does anyone have service in the Revere Massachusetts area?
We are also looking for assistance on the ground In Revere as well as New
Jersey. Please contact me off list with any questions/suggestions.   

Best regards,

Mike Goicoechea
Cielo Systems International
806-977-9001 ext 101 
m...@cielosystems.net 
 





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Re: [WISPA] Phone exchanges

2010-03-25 Thread Mike Hammett
I don't believe there are any official ratecenter maps.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "Scott Reed" 
Sent: Thursday, March 25, 2010 4:16 PM
To: "WISPA General List" 
Subject: [WISPA] Phone exchanges

> Does anyone know where I can find a KML that shows telephone exchange
> coverage?  We need to know what areas we cover with our dial-up phone
> numbers relative to our towers..
>
> -- 
> Scott Reed
> Sr. Systems Engineer
> GAB Midwest
> 1-800-363-1544 x2241
> 1-260-827-2241
> Cell: 260-273-7239
>
>
>
> 
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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Mike Hammett
I'm the opposite, I prefer to shop at stores with self checkout.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "Tom DeReggi" 
Sent: Thursday, March 25, 2010 3:28 PM
To: "WISPA General List" 
Subject: Re: [WISPA] how to compete with $15 DSL

> There is only one way to make money at $24.95, and that is to stop 
> answering
> the phone.  Setup a fancy website for self help everything. And customer 
> is
> on their own.
> I'm all for Self-help as an OPTION, but not as a forced requirement.  We 
> all
> know what I'm talking about all the things consumers complain about 
> that
> are a repurcussion of $24.95 service.
> Phones answered by reception level skill sets. Billing disputes that are
> solved by disconnecting service on teh 2nd of the month, if the consumer
> didn't pay online regardless of whether there was a valid dispute. The
> customer down for a week, and nobody at teh provider really knew, and if
> they did and were called on it, they point to the clause in the Terms and
> conditions that says "30days". The type of installs, where the Dish gets
> installed right over the front door, because the installer was to lazy to
> get his ladder of the truck, and the 1hr allowed for install didn;t allow 
> a
> more resourceful method to obtain a cosmetic appealing way to get LOS. The
> self-install that generates 50% packet loss, and degrades the network
> performance for all, but so what, its a Best Effort, right?
>
> Personally, I'll never do business that way. The day I have to be a $24.95
> provider, I'll do something else. Some people may think otherwise, and are
> better at that game than I.
>
> Please note... I'm referring to provisioned Fixed Service meant to compete
> against DSL/cable quality. I'm not talking about HotSpot type Wifi, that 
> can
> be done profitably at $15/month, because there are different expectations.
>
> I just keep thinking of the recent Giant Foods experiment. One of our 
> local
> stores became the test bed for self check out registers. Instead of having
> 10 lanes with a person and 2 self check lines, this store actually 
> converted
> like 10 lanes to self-checkout and 2 with a person. Its a night mare.
> Soemtimes for fun, I just watch the people going through the self-check 
> and
> how frustrated they get. Self bagging was OK, but struggling to find the
> label, and getting that darn beeper to recognize the bar codes, and trying
> to watch a 3 year old or three at the same time as jumping back and forth
> between the middle of the line where the scanner is and the back of the 
> lane
> where the grocery cart unscanned groceries sit and the front of the line
> where the finished scanned groceries are put, What a night mare. All it 
> did
> was create these huge lines at the two lanes that actually had a person
> there. 50% of the stores customers ether started shopping at a different
> Giant that still employed people, or started going to Safeway accross the
> street.  Its the best example that I've ever seen that has proven people
> want ease, peice of mind, and service. Or... maybe even the friendly
> relationship to speak to a person, after being cooped up in the house all
> day.  People dont want to troubleshoot their Internet service anymore than
> they want to go to the self-checkout lane with a full cart of groceries.
> And when they want some help, they want one of those special help customer
> service desks like most Giant's have, they dont want to wait in line.
>
> Just my 2 cents.
>
>
> Tom DeReggi
> RapidDSL & Wireless, Inc
> IntAirNet- Fixed Wireless Broadband
>
>
> - Original Message - 
> From: "Scott Reed" 
> To: "WISPA General List" 
> Sent: Wednesday, March 24, 2010 3:38 PM
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>
>> Your question has some of the answer in it.  What do you want for ROI
>> (return on investment) timing?  The answer to that helps determine
>> installation charge and how much you have to charge per month.
>>
>> RickG wrote:
>>> Sure but I'm more curious about the business model for making money at
>>> such low prices. UBNT is priced right and certainly helps but it would
>>> still be tough to make a profit at only $24.95/month. I havent seen
>>> one a financial discusion on the list in a very long time. I though
>>> market share models died a long time ago. Are people still out there
>>> losing money in the short term in order to make money on the long
>>> term?
>>>
>>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett 
>>> wrote:
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL


> If s

Re: [WISPA] Ham Fest

2010-03-25 Thread Blake Bowers
Tell you what, if enough people go - and I decide to go - I
will provide a "hospitality" area for anyone from the WISPA
general list.  Free soft drinks, chairs, etc.

I usually get 4 stalls, and have room left over.


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "RickG" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 11:31 PM
Subject: Re: [WISPA] Ham Fest


> I've got a buyer for you! Can you bring it? If so, I'll buy another.
> That way the spool wont be broken from the shipping.
>
> On Thu, Mar 25, 2010 at 11:45 PM, Blake Bowers  
> wrote:
>> If I don't get rid of some more of this rope I may have a 21
>> foot trailer full of it at the flea market at Dayton.
>>
>>
>> Don't take your organs to heaven,
>> heaven knows we need them down here!
>> Be an organ donor, sign your donor card today.
>>
>> - Original Message -
>> From: "RickG" 
>> To: "WISPA General List" 
>> Sent: Thursday, March 25, 2010 9:18 PM
>> Subject: [WISPA] Ham Fest
>>
>>
>>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>>> May. Anyone else going?
>>> -RickG
>>>
>>>
>>> 
>>> WISPA Wants You! Join today!
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>>>
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>>
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Re: [WISPA] Ham Fest

2010-03-25 Thread Blake Bowers
Crud... Broken spool number 2.

I know if you pull from the plastic of the spool, it will
come apart.

Were you able to get the rope off?


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "RickG" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 11:31 PM
Subject: Re: [WISPA] Ham Fest


> I've got a buyer for you! Can you bring it? If so, I'll buy another.
> That way the spool wont be broken from the shipping.
>
> On Thu, Mar 25, 2010 at 11:45 PM, Blake Bowers  
> wrote:
>> If I don't get rid of some more of this rope I may have a 21
>> foot trailer full of it at the flea market at Dayton.
>>
>>
>> Don't take your organs to heaven,
>> heaven knows we need them down here!
>> Be an organ donor, sign your donor card today.
>>
>> - Original Message -
>> From: "RickG" 
>> To: "WISPA General List" 
>> Sent: Thursday, March 25, 2010 9:18 PM
>> Subject: [WISPA] Ham Fest
>>
>>
>>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>>> May. Anyone else going?
>>> -RickG
>>>
>>>
>>> 
>>> WISPA Wants You! Join today!
>>> http://signup.wispa.org/
>>> 
>>>
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>>>
>>> Subscribe/Unsubscribe:
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>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>>
>>
>> 
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Re: [WISPA] Ham Fest

2010-03-25 Thread Blake Bowers
I have about 300 rolls available of 3/8 propylene rope.  1200 foot on a
roll,
all NOS - in original shipping boxes on spools.

This can be had in black or in that special yellow.  (Everyone knows how
special
yellow rope is, sort of like a yellow housecat...)

Tug with it, pull with it, lift with it, tag with it.  Works great.
Did I mention it was NEW old stock?

Now - the best part.  $100.00 per roll.  Can you believe the madness?  How
can
he sell it so low you ask?  Cause it's crazy Blakes, and we are positively
INSANE!

Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 10:55 PM
Subject: Re: [WISPA] Ham Fest


What's the rope?

On 3/25/10, Blake Bowers  wrote:
> If I don't get rid of some more of this rope I may have a 21
> foot trailer full of it at the flea market at Dayton.
>
>
> Don't take your organs to heaven,
> heaven knows we need them down here!
> Be an organ donor, sign your donor card today.
>
> - Original Message -
> From: "RickG" 
> To: "WISPA General List" 
> Sent: Thursday, March 25, 2010 9:18 PM
> Subject: [WISPA] Ham Fest
>
>
>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>> May. Anyone else going?
>> -RickG
>>
>>
>> 
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>> http://signup.wispa.org/
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>
>
>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



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Re: [WISPA] Ham Fest

2010-03-25 Thread RickG
I've got a buyer for you! Can you bring it? If so, I'll buy another.
That way the spool wont be broken from the shipping.

On Thu, Mar 25, 2010 at 11:45 PM, Blake Bowers  wrote:
> If I don't get rid of some more of this rope I may have a 21
> foot trailer full of it at the flea market at Dayton.
>
>
> Don't take your organs to heaven,
> heaven knows we need them down here!
> Be an organ donor, sign your donor card today.
>
> - Original Message -
> From: "RickG" 
> To: "WISPA General List" 
> Sent: Thursday, March 25, 2010 9:18 PM
> Subject: [WISPA] Ham Fest
>
>
>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>> May. Anyone else going?
>> -RickG
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>> 
>>
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>>
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>
>
>
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Re: [WISPA] Ham Fest

2010-03-25 Thread RickG
We'll be there Friday the 14th. I'll give you a shout when we arrive.
I dont know much about the restaurants there but we should put
something together. Who knows Dayton?

On Thu, Mar 25, 2010 at 10:52 PM, Josh Luthman
 wrote:
> Definitely!  Let me know when you're in town and/or call me.
>
> On 3/25/10, RickG  wrote:
>> Josh,
>>
>> It would be cool to meet you. Maybe we can get a WISP lunch going?
>>
>> On Thu, Mar 25, 2010 at 10:27 PM, Josh Luthman
>>  wrote:
>>> I've never been because it's so close.  I may end up going this year.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> “Success is not final, failure is not fatal: it is the courage to
>>> continue that counts.”
>>> --- Winston Churchill
>>>
>>>
>>>
>>> On Thu, Mar 25, 2010 at 10:18 PM, RickG  wrote:
 OK, I got invited from a good friend to go to Ham Fest in Dayton in
 May. Anyone else going?
 -RickG


 
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>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> “Success is not final, failure is not fatal: it is the courage to
> continue that counts.”
> --- Winston Churchill
>
>
> 
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Re: [WISPA] Ham Fest

2010-03-25 Thread RickG
Me either, but was always interested. It may be a good time to meet.
We're going for the first day (Friday, May 14th).

On Thu, Mar 25, 2010 at 10:44 PM, Justin Wilson  wrote:
>    My buddy and I are going to go.  Not sure what day.  It¹s a fun time,
> even though I am not a HAM.
> --
> Justin Wilson 
> http://www.mtin.net
> http://www.metrospan.net
>
>
>
> From: RickG 
> Reply-To: WISPA General List 
> Date: Thu, 25 Mar 2010 22:18:37 -0400
> To: WISPA General List 
> Subject: [WISPA] Ham Fest
>
> OK, I got invited from a good friend to go to Ham Fest in Dayton in
> May. Anyone else going?
> -RickG
>
>
> 
> 
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Re: [WISPA] Email Hosting

2010-03-25 Thread Jerry Richardson
We do. We love it, customers love it.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of RickG
Sent: Thursday, March 25, 2010 7:17 PM
To: WISPA General List
Subject: Re: [WISPA] Email Hosting

Josh,
Do you use Google's ISP solution?

On Thu, Mar 25, 2010 at 8:44 PM, Josh Luthman
 wrote:
> I use Gmail.  Don't get those calls.  Still get some revenue.
>
> On 3/25/10, Robert West  wrote:
>> I dumped email hosting a couple of years ago and haven't looked back.
>>
>> In my situation, I found that over 2 thirds of the subs WERE NOT using the
>> email but were with mostly Yahoo and a few other online services.  I found
>> myself having to deal with cleaning out junk mail from stagnant email
>> accounts every few months and dealing with the mail server, backups and all
>> that other stuff that I really had no time for.
>>
>> I kept the users who were on the system, stopped assigning email to the new
>> subs and eventually we had zero mail users and I was done.  If someone
>> insists on mail, I'll assign one and charge an extra 5 bucks a month for it
>> and add it to our domain which we now just host with a webhosting company.
>> Simple and cheap.  We've all had this discussion before and yes, I know it's
>> cool to have your service name in emails being sent out all over but I
>> really get no advertisement from that unless they are sending the emails
>> local and even with that, the area already knows us.
>>
>> Ah.  The joy of not getting the "My emails not workin'" phone
>> calls.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Steve Barnes
>> Sent: Thursday, March 25, 2010 6:25 PM
>> To: WISPA General List
>> Subject: [WISPA] Email Hosting
>>
>> I know that this has been discussed here last year but I am looking for
>> updates.
>>
>> I am wondering what others are using for email hosting.  My current service
>> is low grade at best and I really do not want it brought back in-house.  I
>> only have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and
>> backup are all too much of a pain I would just prefer an affordable easy to
>> transfer to service that doesn't kill my budget.  I know Google has a
>> service but I have not been able to get anyone to tell me that it is the
>> perfect answer.  I would also like a option to be able to give some clients
>> an Exchange type of account, (sync to outlook or Blackberry) for more money
>> and everyone else just a regular pop.
>>
>> Any recommendations?
>>
>> Steve Barnes
>> RC-WiFi Wireless Internet Service
>>
>>
>>
>> 
>> 
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>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "Success is not final, failure is not fatal: it is the courage to
> continue that counts."
> --- Winston Churchill
>
>
> 
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Re: [WISPA] Ham Fest

2010-03-25 Thread Josh Luthman
What's the rope?

On 3/25/10, Blake Bowers  wrote:
> If I don't get rid of some more of this rope I may have a 21
> foot trailer full of it at the flea market at Dayton.
>
>
> Don't take your organs to heaven,
> heaven knows we need them down here!
> Be an organ donor, sign your donor card today.
>
> - Original Message -
> From: "RickG" 
> To: "WISPA General List" 
> Sent: Thursday, March 25, 2010 9:18 PM
> Subject: [WISPA] Ham Fest
>
>
>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>> May. Anyone else going?
>> -RickG
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>> 
>>
>> WISPA Wireless List: wireless@wispa.org
>>
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>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
> 
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



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Re: [WISPA] Ham Fest

2010-03-25 Thread Blake Bowers
If I don't get rid of some more of this rope I may have a 21
foot trailer full of it at the flea market at Dayton.


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "RickG" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 9:18 PM
Subject: [WISPA] Ham Fest


> OK, I got invited from a good friend to go to Ham Fest in Dayton in
> May. Anyone else going?
> -RickG
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
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Re: [WISPA] Phone exchanges

2010-03-25 Thread Brian Webster
Yea you have to pay a pretty good price for wire center maps. I think the
last time I checked it was around $1500 per state.



Thank You,
Brian Webster

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Patrick Shoemaker
Sent: Thursday, March 25, 2010 10:24 PM
To: WISPA General List
Subject: Re: [WISPA] Phone exchanges

If you're looking for wire center maps, good luck- I've never been able 
to find them. Brian Webster says they are not freely available.

Here are LATA maps but not in KML:

http://www.latamaps.com/Telecom_Maps/Regional_LATA_maps/regional_lata_maps.h
tml

http://www.localcallingguide.com will probably be your best bet but I 
can't find any rate center maps there.

Patrick Shoemaker
Vector Data Systems LLC
shoemak...@vectordatasystems.com
office: (301) 358-1690 x36
http://www.vectordatasystems.com


On 3/25/2010 5:16 PM, Scott Reed wrote:
> Does anyone know where I can find a KML that shows telephone exchange
> coverage?  We need to know what areas we cover with our dial-up phone
> numbers relative to our towers..
>
>




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Re: [WISPA] Ham Fest

2010-03-25 Thread Josh Luthman
Definitely!  Let me know when you're in town and/or call me.

On 3/25/10, RickG  wrote:
> Josh,
>
> It would be cool to meet you. Maybe we can get a WISP lunch going?
>
> On Thu, Mar 25, 2010 at 10:27 PM, Josh Luthman
>  wrote:
>> I've never been because it's so close.  I may end up going this year.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> “Success is not final, failure is not fatal: it is the courage to
>> continue that counts.”
>> --- Winston Churchill
>>
>>
>>
>> On Thu, Mar 25, 2010 at 10:18 PM, RickG  wrote:
>>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>>> May. Anyone else going?
>>> -RickG
>>>
>>>
>>> 
>>> WISPA Wants You! Join today!
>>> http://signup.wispa.org/
>>> 
>>>
>>> WISPA Wireless List: wireless@wispa.org
>>>
>>> Subscribe/Unsubscribe:
>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>
>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>>
>>
>>
>> 
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>> http://signup.wispa.org/
>> 
>>
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>>
>> Subscribe/Unsubscribe:
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>
>
> 
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> http://signup.wispa.org/
> 
>
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>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



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Re: [WISPA] Ham Fest

2010-03-25 Thread Justin Wilson
My buddy and I are going to go.  Not sure what day.  It¹s a fun time,
even though I am not a HAM.
-- 
Justin Wilson 
http://www.mtin.net
http://www.metrospan.net



From: RickG 
Reply-To: WISPA General List 
Date: Thu, 25 Mar 2010 22:18:37 -0400
To: WISPA General List 
Subject: [WISPA] Ham Fest

OK, I got invited from a good friend to go to Ham Fest in Dayton in
May. Anyone else going?
-RickG




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Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with $15 DSL

2010-03-25 Thread Jason Bailey
Hmmm,good point,I guess it works both ways,I think it is that way 
everywhere.Not sure what market Bob is working,I guess it depends if he has 
competition.Either way,well put Rick..One must remember to look at both 
sides!

--- On Thu, 3/25/10, RickG  wrote:


From: RickG 
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with 
$15 DSL
To: "WISPA General List" 
Date: Thursday, March 25, 2010, 10:29 PM


Around here they would call and say "cancel my account, you're
internet is slow and I switched to DSL or cable". And then I'd say but
you can have faster if you buy our... . No
second chances around here. Give them speed and reliability or they
switch in a heartbeat. I just picked up a bunch of subs because
Windstream DSL is slow and unreliaible. They need to replace the 100+
year old lines. Windstream even offered free months etc. Everyone that
can get our service switched without hesitation even with a $200
install fee.

On Thu, Mar 25, 2010 at 9:52 PM, Jason Bailey  wrote:
> Bob,what a great tool!When grandma comes in and says..Facebook is running so 
> slow???Well,for customers such as yourself,we offer this High-Speed 
> option,let me tell you about it,and btwyou can set-up recurring payments 
> to make your life easier!!!Were here to help you
>
> --- On Thu, 3/25/10, RickG  wrote:
>
>
> From: RickG 
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
> with $15 DSL
> To: "WISPA General List" 
> Date: Thursday, March 25, 2010, 9:36 PM
>
>
> Bob,
>
> Not putting you down but it depends on your circumstances. If you want
> "walk-in" traffic and to spend time on a $5.99/month account then
> great. For me, I'd rather work on high dollar accounts. What works for
> some, may not work for others. Thats what makes the world go round!
>
> On Thu, Mar 25, 2010 at 1:51 PM, Patrick Leary  wrote:
>> Love it. Good stuff and very savvy.
>>
>>
>> Patrick Leary
>> Aperto Networks
>> 813.426.4230 mobile
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>> Behalf Of Robert West
>> Sent: Thursday, March 25, 2010 10:20 AM
>> To: 'WISPA General List'
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
>> with $15 DSL
>>
>> We've been selling a "loss leader" dial up service for $5.99 for 10 years 
>> now.  We don't lose anything and only make a couple of bucks per user but we 
>> get the payback on the backend.  The 5.99 service, they have to come into 
>> our retail store to sign up for it and to pay the bill.  No online or phone 
>> payments.  Made a lot of customers that way who give us cash for other 
>> services since they have to see us anyway.  We still have over 200 dial up 
>> customers and every month those 200 have to come in and see our smiling 
>> faces.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>> Behalf Of RickG
>> Sent: Thursday, March 25, 2010 12:51 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete 
>> with $15 DSL
>>
>> I'm sure they dont. For me, I dont pay attention to the cheap advertised 
>> prices. For others, I suspect that what they do is compare pricing and get a 
>> relative feeling for a benchmark. Of course, they also compare features & 
>> benefits then choose the laptop that fits their needs and/or budget. With 
>> all due respect, I dont see much correlation between internet service 
>> (monthly service) and purchasing a laptop (one time purchase). I tried to 
>> offer a low, loss leader a while back as a test and the ones who took it 
>> never upgraded. I dont see any reason to offer it but then I'm fortunate not 
>> to have any competition.
>>
>> On Thu, Mar 25, 2010 at 11:06 AM, Robert West  
>> wrote:
>>> A very well known example..
>>>
>>> Dell.
>>>
>>> Dell advertises $400.00 systems and laptops.  Anyone here ever end up
>>> with one at the advertised price?  Probably not many.
>>>
>>> Bob-
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>>> On Behalf Of Robert West
>>> Sent: Thursday, March 25, 2010 10:55 AM
>>> To: 'WISPA General List'
>>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>>> compete with $15 DSL
>>>
>>> We start at 29 bucks.  The way I think, you always need the "bait" to
>> bring
>>> them in, such as a low price.  It's all sales after that.  Bump up to
>>> a higher tier, equipment insurance, service call plan...  etc.  On the
>>> face
>> of
>>> it, we look very inexpensive but the customer almost always elects to
>>> upgrade or add on something.  My favorite is a customer who calls
>>> about
>> the
>>> $29.00 plan but ends up asking "Do you have anything faster?"  (Big
>>> Smile)
>>>
>>> Bob-
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>

Re: [WISPA] Ham Fest

2010-03-25 Thread RickG
Josh,

It would be cool to meet you. Maybe we can get a WISP lunch going?

On Thu, Mar 25, 2010 at 10:27 PM, Josh Luthman
 wrote:
> I've never been because it's so close.  I may end up going this year.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> “Success is not final, failure is not fatal: it is the courage to
> continue that counts.”
> --- Winston Churchill
>
>
>
> On Thu, Mar 25, 2010 at 10:18 PM, RickG  wrote:
>> OK, I got invited from a good friend to go to Ham Fest in Dayton in
>> May. Anyone else going?
>> -RickG
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>> 
>>
>> WISPA Wireless List: wireless@wispa.org
>>
>> Subscribe/Unsubscribe:
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
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>
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Re: [WISPA] Phone exchanges

2010-03-25 Thread RickG
LERG access is expensive for sure!
Maybe you can find enough info here -->
http://www.telcodata.us/telcodata/telco?gclid=COio9_av1aACFQOjiQod-T9itA
or here --> http://www.dslreports.com/coinfo
Otherwi$e: 
http://www.npanxxsource.com/npanxx.htm?referer=google&gclid=CPLB7Imv1aACFQ1lgwodBgVGtg
-RickG

On Thu, Mar 25, 2010 at 10:24 PM, Patrick Shoemaker
 wrote:
> If you're looking for wire center maps, good luck- I've never been able
> to find them. Brian Webster says they are not freely available.
>
> Here are LATA maps but not in KML:
>
> http://www.latamaps.com/Telecom_Maps/Regional_LATA_maps/regional_lata_maps.html
>
> http://www.localcallingguide.com will probably be your best bet but I
> can't find any rate center maps there.
>
> Patrick Shoemaker
> Vector Data Systems LLC
> shoemak...@vectordatasystems.com
> office: (301) 358-1690 x36
> http://www.vectordatasystems.com
>
>
> On 3/25/2010 5:16 PM, Scott Reed wrote:
>> Does anyone know where I can find a KML that shows telephone exchange
>> coverage?  We need to know what areas we cover with our dial-up phone
>> numbers relative to our towers..
>>
>>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>



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Re: [WISPA] Ham Fest

2010-03-25 Thread Jason Bailey
As a ham,i will say Dayton rocks,There are all kinds of deals a ham or wisp can 
love!!!Just be sure you have cash and alot of time on your hands!

--- On Thu, 3/25/10, Josh Luthman  wrote:


From: Josh Luthman 
Subject: Re: [WISPA] Ham Fest
To: "WISPA General List" 
Date: Thursday, March 25, 2010, 10:27 PM


I've never been because it's so close.  I may end up going this year.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



On Thu, Mar 25, 2010 at 10:18 PM, RickG  wrote:
> OK, I got invited from a good friend to go to Ham Fest in Dayton in
> May. Anyone else going?
> -RickG
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>



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Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with $15 DSL

2010-03-25 Thread RickG
Around here they would call and say "cancel my account, you're
internet is slow and I switched to DSL or cable". And then I'd say but
you can have faster if you buy our... . No
second chances around here. Give them speed and reliability or they
switch in a heartbeat. I just picked up a bunch of subs because
Windstream DSL is slow and unreliaible. They need to replace the 100+
year old lines. Windstream even offered free months etc. Everyone that
can get our service switched without hesitation even with a $200
install fee.

On Thu, Mar 25, 2010 at 9:52 PM, Jason Bailey  wrote:
> Bob,what a great tool!When grandma comes in and says..Facebook is running so 
> slow???Well,for customers such as yourself,we offer this High-Speed 
> option,let me tell you about it,and btwyou can set-up recurring payments 
> to make your life easier!!!Were here to help you
>
> --- On Thu, 3/25/10, RickG  wrote:
>
>
> From: RickG 
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
> with $15 DSL
> To: "WISPA General List" 
> Date: Thursday, March 25, 2010, 9:36 PM
>
>
> Bob,
>
> Not putting you down but it depends on your circumstances. If you want
> "walk-in" traffic and to spend time on a $5.99/month account then
> great. For me, I'd rather work on high dollar accounts. What works for
> some, may not work for others. Thats what makes the world go round!
>
> On Thu, Mar 25, 2010 at 1:51 PM, Patrick Leary  wrote:
>> Love it. Good stuff and very savvy.
>>
>>
>> Patrick Leary
>> Aperto Networks
>> 813.426.4230 mobile
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>> Behalf Of Robert West
>> Sent: Thursday, March 25, 2010 10:20 AM
>> To: 'WISPA General List'
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
>> with $15 DSL
>>
>> We've been selling a "loss leader" dial up service for $5.99 for 10 years 
>> now.  We don't lose anything and only make a couple of bucks per user but we 
>> get the payback on the backend.  The 5.99 service, they have to come into 
>> our retail store to sign up for it and to pay the bill.  No online or phone 
>> payments.  Made a lot of customers that way who give us cash for other 
>> services since they have to see us anyway.  We still have over 200 dial up 
>> customers and every month those 200 have to come in and see our smiling 
>> faces.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>> Behalf Of RickG
>> Sent: Thursday, March 25, 2010 12:51 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete 
>> with $15 DSL
>>
>> I'm sure they dont. For me, I dont pay attention to the cheap advertised 
>> prices. For others, I suspect that what they do is compare pricing and get a 
>> relative feeling for a benchmark. Of course, they also compare features & 
>> benefits then choose the laptop that fits their needs and/or budget. With 
>> all due respect, I dont see much correlation between internet service 
>> (monthly service) and purchasing a laptop (one time purchase). I tried to 
>> offer a low, loss leader a while back as a test and the ones who took it 
>> never upgraded. I dont see any reason to offer it but then I'm fortunate not 
>> to have any competition.
>>
>> On Thu, Mar 25, 2010 at 11:06 AM, Robert West  
>> wrote:
>>> A very well known example..
>>>
>>> Dell.
>>>
>>> Dell advertises $400.00 systems and laptops.  Anyone here ever end up
>>> with one at the advertised price?  Probably not many.
>>>
>>> Bob-
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>>> On Behalf Of Robert West
>>> Sent: Thursday, March 25, 2010 10:55 AM
>>> To: 'WISPA General List'
>>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>>> compete with $15 DSL
>>>
>>> We start at 29 bucks.  The way I think, you always need the "bait" to
>> bring
>>> them in, such as a low price.  It's all sales after that.  Bump up to
>>> a higher tier, equipment insurance, service call plan...  etc.  On the
>>> face
>> of
>>> it, we look very inexpensive but the customer almost always elects to
>>> upgrade or add on something.  My favorite is a customer who calls
>>> about
>> the
>>> $29.00 plan but ends up asking "Do you have anything faster?"  (Big
>>> Smile)
>>>
>>> Bob-
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>>> On Behalf Of RickG
>>> Sent: Thursday, March 25, 2010 12:21 AM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>>> compete with $15 DSL
>>>
>>> But what is your ARPU?
>>>
>>> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
 Hi,

 I have packages starting at $29.95/month and I'm quite profitable...
 have been for over 12 years now... :)

 Travis
>>>

Re: [WISPA] Ham Fest

2010-03-25 Thread Josh Luthman
I've never been because it's so close.  I may end up going this year.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



On Thu, Mar 25, 2010 at 10:18 PM, RickG  wrote:
> OK, I got invited from a good friend to go to Ham Fest in Dayton in
> May. Anyone else going?
> -RickG
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
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Re: [WISPA] Phone exchanges

2010-03-25 Thread Patrick Shoemaker
If you're looking for wire center maps, good luck- I've never been able 
to find them. Brian Webster says they are not freely available.

Here are LATA maps but not in KML:

http://www.latamaps.com/Telecom_Maps/Regional_LATA_maps/regional_lata_maps.html

http://www.localcallingguide.com will probably be your best bet but I 
can't find any rate center maps there.

Patrick Shoemaker
Vector Data Systems LLC
shoemak...@vectordatasystems.com
office: (301) 358-1690 x36
http://www.vectordatasystems.com


On 3/25/2010 5:16 PM, Scott Reed wrote:
> Does anyone know where I can find a KML that shows telephone exchange
> coverage?  We need to know what areas we cover with our dial-up phone
> numbers relative to our towers..
>
>



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[WISPA] Ham Fest

2010-03-25 Thread RickG
OK, I got invited from a good friend to go to Ham Fest in Dayton in
May. Anyone else going?
-RickG



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Re: [WISPA] Email Hosting

2010-03-25 Thread RickG
Josh,
Do you use Google's ISP solution?

On Thu, Mar 25, 2010 at 8:44 PM, Josh Luthman
 wrote:
> I use Gmail.  Don't get those calls.  Still get some revenue.
>
> On 3/25/10, Robert West  wrote:
>> I dumped email hosting a couple of years ago and haven't looked back.
>>
>> In my situation, I found that over 2 thirds of the subs WERE NOT using the
>> email but were with mostly Yahoo and a few other online services.  I found
>> myself having to deal with cleaning out junk mail from stagnant email
>> accounts every few months and dealing with the mail server, backups and all
>> that other stuff that I really had no time for.
>>
>> I kept the users who were on the system, stopped assigning email to the new
>> subs and eventually we had zero mail users and I was done.  If someone
>> insists on mail, I'll assign one and charge an extra 5 bucks a month for it
>> and add it to our domain which we now just host with a webhosting company.
>> Simple and cheap.  We've all had this discussion before and yes, I know it's
>> cool to have your service name in emails being sent out all over but I
>> really get no advertisement from that unless they are sending the emails
>> local and even with that, the area already knows us.
>>
>> Ah.  The joy of not getting the "My emails not workin'" phone
>> calls.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Steve Barnes
>> Sent: Thursday, March 25, 2010 6:25 PM
>> To: WISPA General List
>> Subject: [WISPA] Email Hosting
>>
>> I know that this has been discussed here last year but I am looking for
>> updates.
>>
>> I am wondering what others are using for email hosting.  My current service
>> is low grade at best and I really do not want it brought back in-house.  I
>> only have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and
>> backup are all too much of a pain I would just prefer an affordable easy to
>> transfer to service that doesn't kill my budget.  I know Google has a
>> service but I have not been able to get anyone to tell me that it is the
>> perfect answer.  I would also like a option to be able to give some clients
>> an Exchange type of account, (sync to outlook or Blackberry) for more money
>> and everyone else just a regular pop.
>>
>> Any recommendations?
>>
>> Steve Barnes
>> RC-WiFi Wireless Internet Service
>>
>>
>>
>> 
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>> 
>> 
>>
>> WISPA Wireless List: wireless@wispa.org
>>
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>>
>>
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>>
>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> “Success is not final, failure is not fatal: it is the courage to
> continue that counts.”
> --- Winston Churchill
>
>
> 
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Re: [WISPA] Email Hosting

2010-03-25 Thread RickG
After trying in-house and other hosting for years I finally ended up
at surpasshosting.com about 5 years ago. They use WHM and CPanel, have
very few issues and quick responses when they do. They are not the
cheapest but not expensive either. While in Florida, I visited their
twin data centers. Done very professional.
-RickG

On Thu, Mar 25, 2010 at 6:25 PM, Steve Barnes  wrote:
> I know that this has been discussed here last year but I am looking for 
> updates.
>
> I am wondering what others are using for email hosting.  My current service 
> is low grade at best and I really do not want it brought back in-house.  I 
> only have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and 
> backup are all too much of a pain I would just prefer an affordable easy to 
> transfer to service that doesn't kill my budget.  I know Google has a service 
> but I have not been able to get anyone to tell me that it is the perfect 
> answer.  I would also like a option to be able to give some clients an 
> Exchange type of account, (sync to outlook or Blackberry) for more money and 
> everyone else just a regular pop.
>
> Any recommendations?
>
> Steve Barnes
> RC-WiFi Wireless Internet Service
>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>



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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread RickG
I was expecting you to chime in Tom :) Thats exactly what I'm talking
about and agree 100%. I cant figure out how $24.95 or even $29.95
works. But then, what number does? I realize when talking dollars that
everyone's answer will vary because of a number of factors. But on a
percentage basis, does 5% of gross revenue for a bottom line net
profit work? We know it cant be 0%. I've seen companys try 0% or even
less net profit to grab market share but sooner or later they've go to
pay the piper. Ignoring that scenario, isnt profitability what really
dictates your price? Its a balancing act for sure. If your
income(price) is too low and expense(costs) are too high then you cant
acheive the 5%-10% and please your wallet. On the contrary, you cant
take too much profit or you wont be able to put it back into the
business (upgrades, etc) and please the customers. So, I go back to
what Jayson said:
 "Jayson Baker  wrote:
"$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
guarantee minimums--not just an "up to" speed."

I want to know how he is doing it and if it is sustainable. If so,
then I want to do it too.
-RickG

On Thu, Mar 25, 2010 at 4:28 PM, Tom DeReggi  wrote:
> There is only one way to make money at $24.95, and that is to stop answering
> the phone.  Setup a fancy website for self help everything. And customer is
> on their own.
> I'm all for Self-help as an OPTION, but not as a forced requirement.  We all
> know what I'm talking about all the things consumers complain about that
> are a repurcussion of $24.95 service.
> Phones answered by reception level skill sets. Billing disputes that are
> solved by disconnecting service on teh 2nd of the month, if the consumer
> didn't pay online regardless of whether there was a valid dispute. The
> customer down for a week, and nobody at teh provider really knew, and if
> they did and were called on it, they point to the clause in the Terms and
> conditions that says "30days". The type of installs, where the Dish gets
> installed right over the front door, because the installer was to lazy to
> get his ladder of the truck, and the 1hr allowed for install didn;t allow a
> more resourceful method to obtain a cosmetic appealing way to get LOS. The
> self-install that generates 50% packet loss, and degrades the network
> performance for all, but so what, its a Best Effort, right?
>
> Personally, I'll never do business that way. The day I have to be a $24.95
> provider, I'll do something else. Some people may think otherwise, and are
> better at that game than I.
>
> Please note... I'm referring to provisioned Fixed Service meant to compete
> against DSL/cable quality. I'm not talking about HotSpot type Wifi, that can
> be done profitably at $15/month, because there are different expectations.
>
> I just keep thinking of the recent Giant Foods experiment. One of our local
> stores became the test bed for self check out registers. Instead of having
> 10 lanes with a person and 2 self check lines, this store actually converted
> like 10 lanes to self-checkout and 2 with a person. Its a night mare.
> Soemtimes for fun, I just watch the people going through the self-check and
> how frustrated they get. Self bagging was OK, but struggling to find the
> label, and getting that darn beeper to recognize the bar codes, and trying
> to watch a 3 year old or three at the same time as jumping back and forth
> between the middle of the line where the scanner is and the back of the lane
> where the grocery cart unscanned groceries sit and the front of the line
> where the finished scanned groceries are put, What a night mare. All it did
> was create these huge lines at the two lanes that actually had a person
> there. 50% of the stores customers ether started shopping at a different
> Giant that still employed people, or started going to Safeway accross the
> street.  Its the best example that I've ever seen that has proven people
> want ease, peice of mind, and service. Or... maybe even the friendly
> relationship to speak to a person, after being cooped up in the house all
> day.  People dont want to troubleshoot their Internet service anymore than
> they want to go to the self-checkout lane with a full cart of groceries.
> And when they want some help, they want one of those special help customer
> service desks like most Giant's have, they dont want to wait in line.
>
> Just my 2 cents.
>
>
> Tom DeReggi
> RapidDSL & Wireless, Inc
> IntAirNet- Fixed Wireless Broadband
>
>
> - Original Message -
> From: "Scott Reed" 
> To: "WISPA General List" 
> Sent: Wednesday, March 24, 2010 3:38 PM
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>
>> Your question has some of the answer in it.  What do you want for ROI
>> (return on investment) timing?  The answer to that helps determine
>> installation charge and how much you have to charge per month.
>>
>> RickG wrote:
>>> Sure but I'm more curious about the business model for making money at
>>> such lo

Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with $15 DSL

2010-03-25 Thread Jason Bailey
Bob,what a great tool!When grandma comes in and says..Facebook is running so 
slow???Well,for customers such as yourself,we offer this High-Speed option,let 
me tell you about it,and btwyou can set-up recurring payments to make your 
life easier!!!Were here to help you

--- On Thu, 3/25/10, RickG  wrote:


From: RickG 
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with 
$15 DSL
To: "WISPA General List" 
Date: Thursday, March 25, 2010, 9:36 PM


Bob,

Not putting you down but it depends on your circumstances. If you want
"walk-in" traffic and to spend time on a $5.99/month account then
great. For me, I'd rather work on high dollar accounts. What works for
some, may not work for others. Thats what makes the world go round!

On Thu, Mar 25, 2010 at 1:51 PM, Patrick Leary  wrote:
> Love it. Good stuff and very savvy.
>
>
> Patrick Leary
> Aperto Networks
> 813.426.4230 mobile
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 10:20 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
> with $15 DSL
>
> We've been selling a "loss leader" dial up service for $5.99 for 10 years 
> now.  We don't lose anything and only make a couple of bucks per user but we 
> get the payback on the backend.  The 5.99 service, they have to come into our 
> retail store to sign up for it and to pay the bill.  No online or phone 
> payments.  Made a lot of customers that way who give us cash for other 
> services since they have to see us anyway.  We still have over 200 dial up 
> customers and every month those 200 have to come in and see our smiling faces.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:51 PM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete 
> with $15 DSL
>
> I'm sure they dont. For me, I dont pay attention to the cheap advertised 
> prices. For others, I suspect that what they do is compare pricing and get a 
> relative feeling for a benchmark. Of course, they also compare features & 
> benefits then choose the laptop that fits their needs and/or budget. With all 
> due respect, I dont see much correlation between internet service (monthly 
> service) and purchasing a laptop (one time purchase). I tried to offer a low, 
> loss leader a while back as a test and the ones who took it never upgraded. I 
> dont see any reason to offer it but then I'm fortunate not to have any 
> competition.
>
> On Thu, Mar 25, 2010 at 11:06 AM, Robert West  
> wrote:
>> A very well known example..
>>
>> Dell.
>>
>> Dell advertises $400.00 systems and laptops.  Anyone here ever end up
>> with one at the advertised price?  Probably not many.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On Behalf Of Robert West
>> Sent: Thursday, March 25, 2010 10:55 AM
>> To: 'WISPA General List'
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>> compete with $15 DSL
>>
>> We start at 29 bucks.  The way I think, you always need the "bait" to
> bring
>> them in, such as a low price.  It's all sales after that.  Bump up to
>> a higher tier, equipment insurance, service call plan...  etc.  On the
>> face
> of
>> it, we look very inexpensive but the customer almost always elects to
>> upgrade or add on something.  My favorite is a customer who calls
>> about
> the
>> $29.00 plan but ends up asking "Do you have anything faster?"  (Big
>> Smile)
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On Behalf Of RickG
>> Sent: Thursday, March 25, 2010 12:21 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>> compete with $15 DSL
>>
>> But what is your ARPU?
>>
>> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>>> Hi,
>>>
>>> I have packages starting at $29.95/month and I'm quite profitable...
>>> have been for over 12 years now... :)
>>>
>>> Travis
>>> Microserv
>>>
>>> RickG wrote:
 Bob,

 We do the same here. Day one ROI upon installation. Not having any
 problems getting customers,  In fact, we're growing faster than we
 ever have. Of course, there is a lot more to the cost of operating
 than just ROI upon install. Our lowest plan is $49.99/month. Which
 is the reason I responded to Jayson's post:

 Jayson Baker  wrote:
 "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps.
 We guarantee minimums--not just an "up to" speed"

 I'm always game to learn something. Every business model I've ever
 done only shows profit at $50/month ARPU. I'm just wondering if &
 where I'm going wrong.

Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with $15 DSL

2010-03-25 Thread RickG
Bob,

Not putting you down but it depends on your circumstances. If you want
"walk-in" traffic and to spend time on a $5.99/month account then
great. For me, I'd rather work on high dollar accounts. What works for
some, may not work for others. Thats what makes the world go round!

On Thu, Mar 25, 2010 at 1:51 PM, Patrick Leary  wrote:
> Love it. Good stuff and very savvy.
>
>
> Patrick Leary
> Aperto Networks
> 813.426.4230 mobile
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 10:20 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete 
> with $15 DSL
>
> We've been selling a "loss leader" dial up service for $5.99 for 10 years 
> now.  We don't lose anything and only make a couple of bucks per user but we 
> get the payback on the backend.  The 5.99 service, they have to come into our 
> retail store to sign up for it and to pay the bill.  No online or phone 
> payments.  Made a lot of customers that way who give us cash for other 
> services since they have to see us anyway.  We still have over 200 dial up 
> customers and every month those 200 have to come in and see our smiling faces.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:51 PM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete 
> with $15 DSL
>
> I'm sure they dont. For me, I dont pay attention to the cheap advertised 
> prices. For others, I suspect that what they do is compare pricing and get a 
> relative feeling for a benchmark. Of course, they also compare features & 
> benefits then choose the laptop that fits their needs and/or budget. With all 
> due respect, I dont see much correlation between internet service (monthly 
> service) and purchasing a laptop (one time purchase). I tried to offer a low, 
> loss leader a while back as a test and the ones who took it never upgraded. I 
> dont see any reason to offer it but then I'm fortunate not to have any 
> competition.
>
> On Thu, Mar 25, 2010 at 11:06 AM, Robert West  
> wrote:
>> A very well known example..
>>
>> Dell.
>>
>> Dell advertises $400.00 systems and laptops.  Anyone here ever end up
>> with one at the advertised price?  Probably not many.
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On Behalf Of Robert West
>> Sent: Thursday, March 25, 2010 10:55 AM
>> To: 'WISPA General List'
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>> compete with $15 DSL
>>
>> We start at 29 bucks.  The way I think, you always need the "bait" to
> bring
>> them in, such as a low price.  It's all sales after that.  Bump up to
>> a higher tier, equipment insurance, service call plan...  etc.  On the
>> face
> of
>> it, we look very inexpensive but the customer almost always elects to
>> upgrade or add on something.  My favorite is a customer who calls
>> about
> the
>> $29.00 plan but ends up asking "Do you have anything faster?"  (Big
>> Smile)
>>
>> Bob-
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On Behalf Of RickG
>> Sent: Thursday, March 25, 2010 12:21 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to
>> compete with $15 DSL
>>
>> But what is your ARPU?
>>
>> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>>> Hi,
>>>
>>> I have packages starting at $29.95/month and I'm quite profitable...
>>> have been for over 12 years now... :)
>>>
>>> Travis
>>> Microserv
>>>
>>> RickG wrote:
 Bob,

 We do the same here. Day one ROI upon installation. Not having any
 problems getting customers,  In fact, we're growing faster than we
 ever have. Of course, there is a lot more to the cost of operating
 than just ROI upon install. Our lowest plan is $49.99/month. Which
 is the reason I responded to Jayson's post:

 Jayson Baker  wrote:
 "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps.
 We guarantee minimums--not just an "up to" speed"

 I'm always game to learn something. Every business model I've ever
 done only shows profit at $50/month ARPU. I'm just wondering if &
 where I'm going wrong.
 -RickG

 On Wed, Mar 24, 2010 at 6:34 PM, Robert West
> 
>> wrote:

> Using UBNT, we have a zero day ROI.  We pay the salesperson a
> commission
>> and
> the installer is paid by the job.  Thus, the install fee and first
> month
> service covers it all including the price of the radio/antenna.
> After
>> that,
> the monthly charge comes with not much effort unless the customer
> turns
>> out
> to be high maintenance and with that, we just s

Re: [WISPA] [Motorola II] OT: Barracuda Updates?

2010-03-25 Thread Chuck Hogg
Yes, I did an integration of their template directly into our website.
Works very well.  Very easy to use and maintain.

Regards,
Chuck Hogg
Shelby Broadband
502-722-9292
ch...@shelbybb.com
http://www.shelbybb.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Glenn Kelley
Sent: Thursday, March 25, 2010 9:30 PM
To: WISPA General List
Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?

fully brandable as well :-)


On Mar 25, 2010, at 9:14 PM, Chuck Hogg wrote:

> Maia MailGuard is a very nice frontend/control panel for it.
>
> Regards,
> Chuck Hogg
> Shelby Broadband
> 502-722-9292
> ch...@shelbybb.com
> http://www.shelbybb.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Curtis Maurand
> Sent: Thursday, March 25, 2010 3:22 PM
> To: WISPA General List
> Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?
>
>
> I've been running a similar setup on Gentoo Linux.
>
> MySQL
> dbmail
> postfix
> spamassassin
> fuzzyOCR
> amavisd-new
> clamav
>
> It all just works, its stable and not too hard to manage.  You won't
> find a cool control panel.
>
> These are the technologies that Barracuda uses in their "appliances."
>
>
>
>
> On 3/24/2010 4:53 PM, Justin Wilson wrote:
>> Chuck turned me on to PurpleHat a month of so ago. We are in the
> process
>> of testing it on some domains.  Most of the packages within it are
> ones that
>> continually get updated.
>>
>> This might help:
>> http://www.purplehat.org/?page_id=4
>>
>> BTW: We are running it in a Virtual Machine and so far so good.
>>
>
>
>
>

> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>

> 
>
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>
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>
>


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Re: [WISPA] [Motorola II] OT: Barracuda Updates?

2010-03-25 Thread Glenn Kelley
fully brandable as well :-)


On Mar 25, 2010, at 9:14 PM, Chuck Hogg wrote:

> Maia MailGuard is a very nice frontend/control panel for it.
>
> Regards,
> Chuck Hogg
> Shelby Broadband
> 502-722-9292
> ch...@shelbybb.com
> http://www.shelbybb.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Curtis Maurand
> Sent: Thursday, March 25, 2010 3:22 PM
> To: WISPA General List
> Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?
>
>
> I've been running a similar setup on Gentoo Linux.
>
> MySQL
> dbmail
> postfix
> spamassassin
> fuzzyOCR
> amavisd-new
> clamav
>
> It all just works, its stable and not too hard to manage.  You won't
> find a cool control panel.
>
> These are the technologies that Barracuda uses in their "appliances."
>
>
>
>
> On 3/24/2010 4:53 PM, Justin Wilson wrote:
>> Chuck turned me on to PurpleHat a month of so ago. We are in the
> process
>> of testing it on some domains.  Most of the packages within it are
> ones that
>> continually get updated.
>>
>> This might help:
>> http://www.purplehat.org/?page_id=4
>>
>> BTW: We are running it in a Virtual Machine and so far so good.
>>
>
>
>
> 
> 
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Re: [WISPA] [Motorola II] OT: Barracuda Updates?

2010-03-25 Thread Chuck Hogg
Maia MailGuard is a very nice frontend/control panel for it.  

Regards,
Chuck Hogg
Shelby Broadband
502-722-9292
ch...@shelbybb.com
http://www.shelbybb.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Curtis Maurand
Sent: Thursday, March 25, 2010 3:22 PM
To: WISPA General List
Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?


I've been running a similar setup on Gentoo Linux.

MySQL
dbmail
postfix
spamassassin
fuzzyOCR
amavisd-new
clamav

It all just works, its stable and not too hard to manage.  You won't 
find a cool control panel.

These are the technologies that Barracuda uses in their "appliances."




On 3/24/2010 4:53 PM, Justin Wilson wrote:
>  Chuck turned me on to PurpleHat a month of so ago. We are in the
process
> of testing it on some domains.  Most of the packages within it are
ones that
> continually get updated.
>
>  This might help:
> http://www.purplehat.org/?page_id=4
>
> BTW: We are running it in a Virtual Machine and so far so good.
>





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Re: [WISPA] Email Hosting

2010-03-25 Thread Josh Luthman
I use Gmail.  Don't get those calls.  Still get some revenue.

On 3/25/10, Robert West  wrote:
> I dumped email hosting a couple of years ago and haven't looked back.
>
> In my situation, I found that over 2 thirds of the subs WERE NOT using the
> email but were with mostly Yahoo and a few other online services.  I found
> myself having to deal with cleaning out junk mail from stagnant email
> accounts every few months and dealing with the mail server, backups and all
> that other stuff that I really had no time for.
>
> I kept the users who were on the system, stopped assigning email to the new
> subs and eventually we had zero mail users and I was done.  If someone
> insists on mail, I'll assign one and charge an extra 5 bucks a month for it
> and add it to our domain which we now just host with a webhosting company.
> Simple and cheap.  We've all had this discussion before and yes, I know it's
> cool to have your service name in emails being sent out all over but I
> really get no advertisement from that unless they are sending the emails
> local and even with that, the area already knows us.
>
> Ah.  The joy of not getting the "My emails not workin'" phone
> calls.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Steve Barnes
> Sent: Thursday, March 25, 2010 6:25 PM
> To: WISPA General List
> Subject: [WISPA] Email Hosting
>
> I know that this has been discussed here last year but I am looking for
> updates.
>
> I am wondering what others are using for email hosting.  My current service
> is low grade at best and I really do not want it brought back in-house.  I
> only have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and
> backup are all too much of a pain I would just prefer an affordable easy to
> transfer to service that doesn't kill my budget.  I know Google has a
> service but I have not been able to get anyone to tell me that it is the
> perfect answer.  I would also like a option to be able to give some clients
> an Exchange type of account, (sync to outlook or Blackberry) for more money
> and everyone else just a regular pop.
>
> Any recommendations?
>
> Steve Barnes
> RC-WiFi Wireless Internet Service
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
> 
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>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



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Re: [WISPA] Email Hosting

2010-03-25 Thread Robert West
I dumped email hosting a couple of years ago and haven't looked back.

In my situation, I found that over 2 thirds of the subs WERE NOT using the
email but were with mostly Yahoo and a few other online services.  I found
myself having to deal with cleaning out junk mail from stagnant email
accounts every few months and dealing with the mail server, backups and all
that other stuff that I really had no time for.

I kept the users who were on the system, stopped assigning email to the new
subs and eventually we had zero mail users and I was done.  If someone
insists on mail, I'll assign one and charge an extra 5 bucks a month for it
and add it to our domain which we now just host with a webhosting company.
Simple and cheap.  We've all had this discussion before and yes, I know it's
cool to have your service name in emails being sent out all over but I
really get no advertisement from that unless they are sending the emails
local and even with that, the area already knows us.  

Ah.  The joy of not getting the "My emails not workin'" phone
calls.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Steve Barnes
Sent: Thursday, March 25, 2010 6:25 PM
To: WISPA General List
Subject: [WISPA] Email Hosting

I know that this has been discussed here last year but I am looking for
updates.

I am wondering what others are using for email hosting.  My current service
is low grade at best and I really do not want it brought back in-house.  I
only have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and
backup are all too much of a pain I would just prefer an affordable easy to
transfer to service that doesn't kill my budget.  I know Google has a
service but I have not been able to get anyone to tell me that it is the
perfect answer.  I would also like a option to be able to give some clients
an Exchange type of account, (sync to outlook or Blackberry) for more money
and everyone else just a regular pop.

Any recommendations?

Steve Barnes
RC-WiFi Wireless Internet Service





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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Greg Ihnen
Recently this topic came up (maybe it was even this same thread near the start) 
that someone mentioned that the companies who are doing give-away priced 
internet were the companies which have are getting government subsides for the 
land lines and it's the subsidies which are their bread and butter. So for them 
it's not really $15.99 or $19.99 internet, that's just the customer's portion, 
their real number is higher. That market is poisoned by the subsidy. Someone 
with no subsidy can't make money there at the same price with the same service.

Greg
On Mar 25, 2010, at 3:58 PM, Tom DeReggi wrote:

> There is only one way to make money at $24.95, and that is to stop answering 
> the phone.  Setup a fancy website for self help everything. And customer is 
> on their own.
> I'm all for Self-help as an OPTION, but not as a forced requirement.  We all 
> know what I'm talking about all the things consumers complain about that 
> are a repurcussion of $24.95 service.
> Phones answered by reception level skill sets. Billing disputes that are 
> solved by disconnecting service on teh 2nd of the month, if the consumer 
> didn't pay online regardless of whether there was a valid dispute. The 
> customer down for a week, and nobody at teh provider really knew, and if 
> they did and were called on it, they point to the clause in the Terms and 
> conditions that says "30days". The type of installs, where the Dish gets 
> installed right over the front door, because the installer was to lazy to 
> get his ladder of the truck, and the 1hr allowed for install didn;t allow a 
> more resourceful method to obtain a cosmetic appealing way to get LOS. The 
> self-install that generates 50% packet loss, and degrades the network 
> performance for all, but so what, its a Best Effort, right?
> 
> Personally, I'll never do business that way. The day I have to be a $24.95 
> provider, I'll do something else. Some people may think otherwise, and are 
> better at that game than I.
> 
> Please note... I'm referring to provisioned Fixed Service meant to compete 
> against DSL/cable quality. I'm not talking about HotSpot type Wifi, that can 
> be done profitably at $15/month, because there are different expectations.
> 
> I just keep thinking of the recent Giant Foods experiment. One of our local 
> stores became the test bed for self check out registers. Instead of having 
> 10 lanes with a person and 2 self check lines, this store actually converted 
> like 10 lanes to self-checkout and 2 with a person. Its a night mare. 
> Soemtimes for fun, I just watch the people going through the self-check and 
> how frustrated they get. Self bagging was OK, but struggling to find the 
> label, and getting that darn beeper to recognize the bar codes, and trying 
> to watch a 3 year old or three at the same time as jumping back and forth 
> between the middle of the line where the scanner is and the back of the lane 
> where the grocery cart unscanned groceries sit and the front of the line 
> where the finished scanned groceries are put, What a night mare. All it did 
> was create these huge lines at the two lanes that actually had a person 
> there. 50% of the stores customers ether started shopping at a different 
> Giant that still employed people, or started going to Safeway accross the 
> street.  Its the best example that I've ever seen that has proven people 
> want ease, peice of mind, and service. Or... maybe even the friendly 
> relationship to speak to a person, after being cooped up in the house all 
> day.  People dont want to troubleshoot their Internet service anymore than 
> they want to go to the self-checkout lane with a full cart of groceries. 
> And when they want some help, they want one of those special help customer 
> service desks like most Giant's have, they dont want to wait in line.
> 
> Just my 2 cents.
> 
> 
> Tom DeReggi
> RapidDSL & Wireless, Inc
> IntAirNet- Fixed Wireless Broadband
> 
> 
> - Original Message - 
> From: "Scott Reed" 
> To: "WISPA General List" 
> Sent: Wednesday, March 24, 2010 3:38 PM
> Subject: Re: [WISPA] how to compete with $15 DSL
> 
> 
>> Your question has some of the answer in it.  What do you want for ROI
>> (return on investment) timing?  The answer to that helps determine
>> installation charge and how much you have to charge per month.
>> 
>> RickG wrote:
>>> Sure but I'm more curious about the business model for making money at
>>> such low prices. UBNT is priced right and certainly helps but it would
>>> still be tough to make a profit at only $24.95/month. I havent seen
>>> one a financial discusion on the list in a very long time. I though
>>> market share models died a long time ago. Are people still out there
>>> losing money in the short term in order to make money on the long
>>> term?
>>> 
>>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett  
>>> wrote:
>>> 
 Mikrotik, StarOS, or UBNT could all deliver those speeds.
 
 
 -
 Mike Hammett
>>

Re: [WISPA] Email Hosting

2010-03-25 Thread Jeremie Chism
Oh, and they have exchange also.

Sent from my iPhone

On Mar 25, 2010, at 5:25 PM, Steve Barnes  wrote:

> I know that this has been discussed here last year but I am looking  
> for updates.
>
> I am wondering what others are using for email hosting.  My current  
> service is low grade at best and I really do not want it brought  
> back in-house.  I only have about 500 Subs and 300 emails.   
> Filtering, storage, bandwidth, and backup are all too much of a pain  
> I would just prefer an affordable easy to transfer to service that  
> doesn't kill my budget.  I know Google has a service but I have not  
> been able to get anyone to tell me that it is the perfect answer.  I  
> would also like a option to be able to give some clients an Exchange  
> type of account, (sync to outlook or Blackberry) for more money and  
> everyone else just a regular pop.
>
> Any recommendations?
>
> Steve Barnes
> RC-WiFi Wireless Internet Service
>
>
>
> --- 
> --- 
> --- 
> --- 
> 
> WISPA Wants You! Join today!
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Re: [WISPA] Email Hosting

2010-03-25 Thread Jeremie Chism
Fasthosts.com. 50.00/month unlimited domains and unlimited standard  
email accounts. Not saying that is the beat solution, just what we  
use. Completely white label if you get all the extras that have one  
time costs.

Sent from my iPhone

On Mar 25, 2010, at 5:25 PM, Steve Barnes  wrote:

> I know that this has been discussed here last year but I am looking  
> for updates.
>
> I am wondering what others are using for email hosting.  My current  
> service is low grade at best and I really do not want it brought  
> back in-house.  I only have about 500 Subs and 300 emails.   
> Filtering, storage, bandwidth, and backup are all too much of a pain  
> I would just prefer an affordable easy to transfer to service that  
> doesn't kill my budget.  I know Google has a service but I have not  
> been able to get anyone to tell me that it is the perfect answer.  I  
> would also like a option to be able to give some clients an Exchange  
> type of account, (sync to outlook or Blackberry) for more money and  
> everyone else just a regular pop.
>
> Any recommendations?
>
> Steve Barnes
> RC-WiFi Wireless Internet Service
>
>
>
> --- 
> --- 
> --- 
> --- 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
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> --- 
> --- 
> --- 
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[WISPA] Email Hosting

2010-03-25 Thread Steve Barnes
I know that this has been discussed here last year but I am looking for updates.

I am wondering what others are using for email hosting.  My current service is 
low grade at best and I really do not want it brought back in-house.  I only 
have about 500 Subs and 300 emails.  Filtering, storage, bandwidth, and backup 
are all too much of a pain I would just prefer an affordable easy to transfer 
to service that doesn't kill my budget.  I know Google has a service but I have 
not been able to get anyone to tell me that it is the perfect answer.  I would 
also like a option to be able to give some clients an Exchange type of account, 
(sync to outlook or Blackberry) for more money and everyone else just a regular 
pop.

Any recommendations?

Steve Barnes
RC-WiFi Wireless Internet Service




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[WISPA] Article about Verizon from the Post

2010-03-25 Thread Jeff Broadwick
http://www.washingtonpost.com/wp-dyn/content/article/2010/03/24/AR2010032403
106_pf.html


Telecom giant challenges FCC role in broadband
By Cecilia Kang
Washington Post Staff Writer
Thursday, March 25, 2010; A14 

One of the nation's biggest telecommunications providers urged the Federal
Communications Commission on Wednesday not to assert its authority over
Internet services, a challenge that comes as the agency embarks on a 10-year
effort to greatly expand broadband access across the country.

Verizon Communications said that the FCC's power over high-speed Internet
services is "at best murky" and offered recommendations to Congress that
could take away much of the agency's power.

Tom Tauke, Verizon's top lobbyist, urged lawmakers to rethink the way the
government oversees broadband, arguing that the FCC should shift to more of
an enforcement role -- like that of the Federal Trade Commission -- from its
current status as a rule-making body.

"In my view, the current statute is badly out of date. Now is the time to
focus on updating the law affecting the Internet," Tauke said in a speech
before a tech policy forum in Washington. "To fulfill broadband's potential,
it's time for Congress to take a fresh look at our nation's communications
policy framework."

Tauke's comments echo recent questions raised about the FCC's jurisdiction
over Internet services. Currently, the agency says it can oversee broadband
providers as part of its supervision of other communications services.
However, that power has been tested by a lawsuit filed against the FCC by
cable giant Comcast that is before a federal appeals court.

There is a growing push within the agency to reclassify broadband as a
common carrier service, meaning Internet service providers would be
regulated like telephone companies. FCC Chairman Julius Genachowski told The
Washington Post this month that the agency will continue to fight its case
but that it would consider reclassification if the court determined the
agency doesn't have jurisdiction over broadband.

But telecom and cable companies have balked at the idea of reclassification.
On Wednesday, AT&T issued a statement after Tauke's speech, suggesting that
Congress determine laws for Internet oversight.

"If there are any questions about the authority of the FCC in the Internet
ecosystem, the proper answer is not for the FCC to get adventurous in
interpreting its authority, as some are urging," said AT&T senior vice
president Jim Cicconi.

An FCC spokeswoman declined to comment.

Law professors and analysts said that Congress would probably not take on
the task of writing a new telecommunications law to overhaul the existing
government framework for broadband oversight.

"This is an awfully big hill to climb for Congress this year," said Paul
Gallant, an analyst at Concept Capital research. "But it is probably the
beginning of a serious multi-year discussion about Congress changing the
regulatory landscape for the tech sector."

The public interest group Free Press said Verizon's recommendations could
hurt consumers, who would have a weaker FCC overseeing Internet service
providers.

"This speech illustrates the incumbents' desire for a toothless, do-nothing
regulator," said Josh Silver, director of Free Press. "After eight years of
that, consumers are left with higher prices, lower speeds and ever-dwindling
choices."

Tauke said that the government shouldn't be light on regulation and that
other Internet-related companies should also be under scrutiny, such as
Google and Yahoo, software makers and manufacturers of Internet-enabled
devices.

He said that rule-making shouldn't be the focus on the government entity
that oversees the Web, but that it should be focused on enforcement.

"Instead, we could structure a process that uses the innovative, flexible
and technology-driven nature of the Internet to address issues as they
arise," Tauke said.






Regards,

Jeff


Jeff Broadwick
Sales Manager, ImageStream
800-813-5123 x106 (US/Can)
+1 574-935-8484 x106  (Int'l)
+1 574-935-8488   (Fax) 




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[WISPA] Phone exchanges

2010-03-25 Thread Scott Reed
Does anyone know where I can find a KML that shows telephone exchange 
coverage?  We need to know what areas we cover with our dial-up phone 
numbers relative to our towers..

-- 
Scott Reed
Sr. Systems Engineer
GAB Midwest
1-800-363-1544 x2241
1-260-827-2241
Cell: 260-273-7239




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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Tom DeReggi
There is only one way to make money at $24.95, and that is to stop answering 
the phone.  Setup a fancy website for self help everything. And customer is 
on their own.
I'm all for Self-help as an OPTION, but not as a forced requirement.  We all 
know what I'm talking about all the things consumers complain about that 
are a repurcussion of $24.95 service.
Phones answered by reception level skill sets. Billing disputes that are 
solved by disconnecting service on teh 2nd of the month, if the consumer 
didn't pay online regardless of whether there was a valid dispute. The 
customer down for a week, and nobody at teh provider really knew, and if 
they did and were called on it, they point to the clause in the Terms and 
conditions that says "30days". The type of installs, where the Dish gets 
installed right over the front door, because the installer was to lazy to 
get his ladder of the truck, and the 1hr allowed for install didn;t allow a 
more resourceful method to obtain a cosmetic appealing way to get LOS. The 
self-install that generates 50% packet loss, and degrades the network 
performance for all, but so what, its a Best Effort, right?

Personally, I'll never do business that way. The day I have to be a $24.95 
provider, I'll do something else. Some people may think otherwise, and are 
better at that game than I.

Please note... I'm referring to provisioned Fixed Service meant to compete 
against DSL/cable quality. I'm not talking about HotSpot type Wifi, that can 
be done profitably at $15/month, because there are different expectations.

I just keep thinking of the recent Giant Foods experiment. One of our local 
stores became the test bed for self check out registers. Instead of having 
10 lanes with a person and 2 self check lines, this store actually converted 
like 10 lanes to self-checkout and 2 with a person. Its a night mare. 
Soemtimes for fun, I just watch the people going through the self-check and 
how frustrated they get. Self bagging was OK, but struggling to find the 
label, and getting that darn beeper to recognize the bar codes, and trying 
to watch a 3 year old or three at the same time as jumping back and forth 
between the middle of the line where the scanner is and the back of the lane 
where the grocery cart unscanned groceries sit and the front of the line 
where the finished scanned groceries are put, What a night mare. All it did 
was create these huge lines at the two lanes that actually had a person 
there. 50% of the stores customers ether started shopping at a different 
Giant that still employed people, or started going to Safeway accross the 
street.  Its the best example that I've ever seen that has proven people 
want ease, peice of mind, and service. Or... maybe even the friendly 
relationship to speak to a person, after being cooped up in the house all 
day.  People dont want to troubleshoot their Internet service anymore than 
they want to go to the self-checkout lane with a full cart of groceries. 
And when they want some help, they want one of those special help customer 
service desks like most Giant's have, they dont want to wait in line.

Just my 2 cents.


Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Scott Reed" 
To: "WISPA General List" 
Sent: Wednesday, March 24, 2010 3:38 PM
Subject: Re: [WISPA] how to compete with $15 DSL


> Your question has some of the answer in it.  What do you want for ROI
> (return on investment) timing?  The answer to that helps determine
> installation charge and how much you have to charge per month.
>
> RickG wrote:
>> Sure but I'm more curious about the business model for making money at
>> such low prices. UBNT is priced right and certainly helps but it would
>> still be tough to make a profit at only $24.95/month. I havent seen
>> one a financial discusion on the list in a very long time. I though
>> market share models died a long time ago. Are people still out there
>> losing money in the short term in order to make money on the long
>> term?
>>
>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett  
>> wrote:
>>
>>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> --
>>> From: "RickG" 
>>> Sent: Monday, March 22, 2010 8:19 PM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>>
 If so, with what equipment?

 On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho  
 wrote:

> Are you delivering that wireless?
>
> mc
>
> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
> wrote:
>
>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets
>> you
>> 20Mbps/6Mbps.
>> We guarantee minimums--not just an "up to" speed.  A lot of people
>> really
>> like that too.
>> Our packages: ww

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Jeff Ehman
Yes, it is a race but whoever has the customers first has the upper-hand by a 
long-shot.  I was commenting on keeping existing business not grabbing new 
business.  New business will be tough to get besides word-of-mouth advertising.

-Jeff 
"There is a difference"

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of MDK
Sent: Thursday, March 25, 2010 2:09 PM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Even if their model is not sustainable, and they're going to run out of 
cash...  If you run out before they do, the results are just as deadly.

I can't compete with $15 DSL.   Nobody can.Not even them.As you say, 
it's not "sustainable", so look at where they really intend to compete, and 
at what rates.



++
Neofast, Inc, Making internet easy
541-969-8200  509-386-4589
++

--
From: "Jeff Ehman" 
Sent: Thursday, March 25, 2010 8:49 AM
To: "WISPA General List" 
Subject: Re: [WISPA] how to compete with $15 DSL

> Have you run through the numbers to see if the $15.00 is a sustainable 
> model?  It seems like that is below cost or their break-even is years out. 
> If that is the case, they will run out of cash at some point or customers 
> will get terrible service when problems come up because the DSL company 
> can't afford to hire anyone.  It will hurt you for now but if you look at 
> the numbers and see it isn't sustainable, I wouldn't worry too much.
 




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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Tom DeReggi
>Why aren't you replacing every one of your 5.7 APs with the pmp430?

I bet a lot of Canopy users will start to self answer that question when 
they compare the 5750's C/I of 3db to pmp430's C/I of probably 20db.

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 12:45 AM
Subject: Re: [WISPA] how to compete with $15 DSL


Why do it...?

If TWC has customers why upgrade them and give them better speeds?  I
doubt a significant number of people are switching from TWC to another
provider for higher speeds.

Why aren't you replacing every one of your 5.7 APs with the pmp430?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



On Thu, Mar 25, 2010 at 12:41 AM, Glenn Kelley  wrote:
> Time Warner is a nightmare for a number of reasons...
> They are still running docsis 2 for goodness sake.
>
> While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
> allowing for some pretty interesting speeds...
> Docsis 3 is a huge step forward however - and would be a great deal
> for Time Warner to put into place...
>
> In short - Docsis 2 only allows support for 1 channel - thus a
> throughput of 30.72Mbit/s - where as Docsis 3 allows for multiple
> channels - and thus allows for each channel to push roughly 38mbps -
> so - # of channels x 30Mbit/s is absolutely awesome
>
> Not sure why they are not pushing this - ...
>
> In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
> 122.88 Mbit/s
> with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
> and 122.88 up
>
> Now if Comcast can do it - why cant Time Warner?
>
>
> On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:
>
>> Interesting that Time Warner bursts the residential accounts, their
>> Turbo
>> service started out pretty consistent about 6 months ago with always
>> being
>> 20+mbps. Now its "flakey" at best. One minute you run a speed test
>> and its
>> 22mbps, next test its 7mbps, all over the board now.
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On
>> Behalf Of RickG
>> Sent: Wednesday, March 24, 2010 11:25 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> They must. Not just wireless either. My Time Warner Tech says they
>> burst all residential accounts.
>>
>> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>>  wrote:
>>> I think most of the WISPS that offer 6+ mbps services are
>>> "bursting" for
>>> like the first 30 seconds, then they fall back to something like
>>> 1.5mbps.
>>>
>>> I asked myself the same question until I started to think about it,
>>> they
>> are
>>> bursting, I'm sure of it...
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>> boun...@wispa.org] On
>>> Behalf Of MDK
>>> Sent: Wednesday, March 24, 2010 8:31 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>> Yes, they can, but only a few clients per access point. You
>>> cannot do it
>>> with 30 clients on an 11A ap. You can if only 2-4 clients are ever
>>> busy
>> at
>>> the same time. But I'm seeing sustained 2mbit transfers for HOURS
>>> to
>>> around 20% of my clients.
>>>
>>> ++
>>> Neofast, Inc, Making internet easy
>>> 541-969-8200 509-386-4589
>>> ++
>>>
>>> --
>>> From: "Mike Hammett" 
>>> Sent: Wednesday, March 24, 2010 11:39 AM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL

> If so, with what equipment?
>
> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
>> wrote:
>> Are you delivering that wireless?
>>
>> mc
>>
>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker > >
>> wrote:
>>> That's what we did. $24.95/mo gets you 12Mbps/6Mbps. $49.95/
>>> mo gets
>>> you
>>> 20Mbps/6Mbps.
>>> We guarantee minimums--not just an "up to" speed. A lot of
>>> people
>>> really
>>> like that too.
>>> Our packages: www.peakinter.net
>>>
>>> On Mon, Mar 15, 20

[WISPA] IPV6- Was how to compete with $15 DSL

2010-03-25 Thread Tom DeReggi
While on the topic of IPv6.

Wireless gear does not need to respond directly to IPV6, but it does need to 
be able to pass IPV6 traffic, to be relevent for the future.
The conversion to IPV6 was mandatory for many entities such as Government. A 
WISP could quickly be left out of opportunity, if they are not able to pass 
IPv6.

So what are WISPs doing about it? What are Manufacturer's doing about it? 
What about all the many Licensed backhaul transport links? (Trango, 
Dragonwave, Bridgewave, Saf, etc )

Are WISPs tunneling IPv6 through IPv4 transports, and taking a performance 
hit? Are manufacturer's bridge gear passing IPv6, since its layer2 (most 
licensed gear now have Gig port to pass 9600+ packet sizes)? Or are 
Manufacturer's making firmware updates to deal with it?

Its pretty simple to get routers and transit providers to IPv6 compliance. 
But what about teh wireless gear?
Anyone got a plan of attack yet?

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Glenn Kelley" 
To: "WISPA General List" 
Sent: Thursday, March 25, 2010 1:41 AM
Subject: Re: [WISPA] how to compete with $15 DSL


Comcast once the roll out is complete will be moving 100% to IPV6 -
another nice addition of docsis 3

Wish most of the hardware in the WISP environment supported it

On Mar 25, 2010, at 1:38 AM, Glenn Kelley wrote:

> depending on the cmts in place - yes or no
>
> for most - yes
>
> the fiber is fiber is fiber... to the greatest part docsis 3 allows
> them to share the channel
>
> Now imagine getting a cable modem say with 200MBPS down - 100 up and
> installing out on a pole somewhere -
> then bouncing from there to your tower ... voila - WISP made
> easier ...
>
> of course - there are ip considerations - but you get the picture
>
> Bob here in Ohio does that w/ the lower level stuff already ;-)
>
> I remember working for a large MSO and having a 3COM CMTS (cable modem
> termination system) that kept crapping out - threw different IOS from
> a well known provider and competitor - and with a little tweaking - it
> worked solid for a long long time.
>
> While it may be hard in all areas for them to roll it out - for the
> basic ones - like Columbus, Cincy, Dayton - etc... its a no brainer
> imho
>
>
> On Mar 25, 2010, at 1:18 AM, Josh Luthman wrote:
>
>> Does it have reverse compatibility with the old modems and cabling?
>> If it's a software upgrade they'd be dumb not to.  If it's a lot of
>> hardware the cost may not justify the update.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> “Success is not final, failure is not fatal: it is the courage to
>> continue that counts.”
>> --- Winston Churchill
>>
>>
>>
>> On Thu, Mar 25, 2010 at 1:07 AM, Glenn Kelley 
>> wrote:
>>> well - i think they dont for a few reasons...
>>> But the point is - they can.   for most systems it is a pretty
>>> simple
>>> update...
>>>
>>> I am not saying simply sell it at the same price mind you... but ...
>>> if they can charge $200 vs $50 - thats a heck of a revenue
>>> increase...
>>>
>>> love the Churchill statement btw :-)
>>>
>>> On Mar 25, 2010, at 12:45 AM, Josh Luthman wrote:
>>>
 Why do it...?

 If TWC has customers why upgrade them and give them better
 speeds?  I
 doubt a significant number of people are switching from TWC to
 another
 provider for higher speeds.

 Why aren't you replacing every one of your 5.7 APs with the pmp430?

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 “Success is not final, failure is not fatal: it is the courage to
 continue that counts.”
 --- Winston Churchill



 On Thu, Mar 25, 2010 at 12:41 AM, Glenn Kelley
 
 wrote:
> Time Warner is a nightmare for a number of reasons...
> They are still running docsis 2 for goodness sake.
>
> While Docsis 2 was a great step forward over 1 - running @
> 6.4MHz -
> allowing for some pretty interesting speeds...
> Docsis 3 is a huge step forward however - and would be a great
> deal
> for Time Warner to put into place...
>
> In short - Docsis 2 only allows support for 1 channel - thus a
> throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
> channels - and thus allows for each channel to push roughly
> 38mbps  -
> so - # of channels x 30Mbit/s is absolutely awesome
>
> Not sure why they are not pushing this - ...
>
> In short - with 4 downstream and 4 upstream channels - Docsis 3
> gives
> 122.88 Mbit/s
> with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s
> down
> and 122.88 up
>
> Now if Comcast can do it - why cant Time Warner?
>
>
> On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:
>
>> Interesting that Time Warner 

Re: [WISPA] [Motorola II] OT: Barracuda Updates?

2010-03-25 Thread Curtis Maurand

Go to this page and look for "scam.sh"

http://it.dennyhalim.com/2009/02/postfix-postgrey-clamsmtp-sanesecurity.html

the scam.sh does a great job of getting new rules and some really good 
ones.  I don't get much spam and not too many false positives, either.

--C

On 3/24/2010 9:27 PM, Kristian Hoffmann wrote:
> Where do you get SA rules from?  We were using SARE, but they don't
> appear to be maintained anymore.
>
> Thanks,
>
> -Kristian
>
> On Wed, 2010-03-24 at 18:50 -0400, Justin Wilson wrote:
>
>> The big thing about any spam solution is the ability to ³learn².
>> Everynight we have SpamAssassin go out and download new rules from a couple
>> of different sites.   Between this and the Amavis updates it keeps on top of
>> things quite well.  Plus we also have greylisting on the higher hit servers
>> as well as IP blacklists of known spammers. Most of these are APNIC ips.
>> What many people fail to do is make sure their secondary MX is just as good
>> as filtering spam as the primary is. Another tactic is to have a Mikrotik
>> with some rules that say if you receive X amount of connections from a
>> single IP to your mail server(s) block that IP for X amount of minutes.
>>
>>  Justin
>> -- 
>> Justin Wilson
>> http://www.mtin.net
>> http://www.metrospan.net
>>
>>
>>
>> From: Chuck Hogg
>> Reply-To: WISPA General List
>> Date: Wed, 24 Mar 2010 18:36:39 -0400
>> To: WISPA General List
>> Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?
>>
>> I'm using it on a few domains...and before I push it to the enterprise
>> level, I just wanted to see how many others are using it.  I know that
>> Barracuda servers are essentially SpamAssasin, amavis/clamAV, with a new
>> frontend and modifications to make it the more enterprise class server.
>>
>> Regards,
>> Chuck Hogg
>> Shelby Broadband
>> 502-722-9292
>> ch...@shelbybb.com
>> http://www.shelbybb.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Justin Wilson
>> Sent: Wednesday, March 24, 2010 4:53 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] [Motorola II] OT: Barracuda Updates?
>>
>>  Chuck turned me on to PurpleHat a month of so ago. We are in the
>> process
>> of testing it on some domains.  Most of the packages within it are ones
>> that
>> continually get updated.
>>
>>  This might help:
>> http://www.purplehat.org/?page_id=4
>>
>> BTW: We are running it in a Virtual Machine and so far so good.
>>  
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>
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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Greg Ihnen
That's why I wonder if MDK is talking about MT AP's.

Greg

On Mar 25, 2010, at 2:53 PM, Scott Reed wrote:

> MT allows you to create queues that will make sure everyone gets a piece.
> 
> Greg Ihnen wrote:
>> Are those MT AP's? Does RouterOS keep the bandwidth usage fair (everyone 
>> gets a piece)?
>> 
>> Greg
>> 
>> On Mar 25, 2010, at 2:34 PM, MDK wrote:
>> 
>> 
>>> Well, define "big plan".
>>> 
>>> In a P2P situation, an 11a access point can move about 10 to 12mbit to the 
>>> clients - assuming quite a few clients (at least 20) and not over 8 miles. 
>>> My 2mbit customers...  I can have 4-5 of them run pretty steady and things 
>>> are ok - not great, but ok.   Once we pass that 4 running full speed at 2m, 
>>> everyone starts losing a little and if you've got 6 or more trying, 
>>> everyone's latency starts upwards pretty good.   If you see 10 clients out 
>>> of 30 active, and if 4 are sustaining full 2m, then the AP is maxed, 
>>> completely.   There's just no more bit delivery available.New demands 
>>> come at the cost of reductions to other delivery speeds.
>>> 
>>> In a microcell, you could count on 3 6mbit customers getting good speeds, 
>>> but after that, the shortages simply divide up equally.   Have someone 
>>> throw 
>>> in full bore bittorent, and it drops even further, since it misuses the 
>>> airtime quite badly, and runs a lot of upstream data.   Also, each client 
>>> added to the AP - whether its busy or not, adds overhead, and the 
>>> throughput 
>>> diminishes a little.My busiest is 37 clients, and we're working on 
>>> transferring some off of it, as it's overloaded and some are having issues 
>>> with watching video, etc.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> ++
>>> Neofast, Inc, Making internet easy
>>> 541-969-8200  509-386-4589
>>> ++
>>> 
>>> --
>>> From: "Mike Hammett" 
>>> Sent: Wednesday, March 24, 2010 9:48 PM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>> 
>>> 
 I don't see hwy AirMax, N-Streme, or whatever Star's equivalent of those 
 two
 couldn't maintain 30 customers with big plans (not all using it at once,
 however).
 
 
 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com
 
 
 
 --
 From: "RickG" 
 Sent: Wednesday, March 24, 2010 10:20 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL
 
 
> I'm thinking Ubiquiti Airmax can but I could be wrong?
> 
> On Wed, Mar 24, 2010 at 8:31 PM, MDK  wrote:
> 
>> Yes, they can, but only a few clients per access point.   You cannot do
>> it
>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy
>> at
>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS to
>> around 20% of my clients.
>> 
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>> 
>> --
>> From: "Mike Hammett" 
>> Sent: Wednesday, March 24, 2010 11:39 AM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>> 
>> 
>>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>> 
>>> 
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>> 
>>> 
>>> 
>>> --
>>> From: "RickG" 
>>> Sent: Monday, March 22, 2010 8:19 PM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>> 
>>> 
 If so, with what equipment?
 
 On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
 wrote:
 
> Are you delivering that wireless?
> 
> mc
> 
> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
> 
> wrote:
> 
>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo 
>> gets
>> you
>> 20Mbps/6Mbps.
>> We guarantee minimums--not just an "up to" speed.  A lot of people
>> really
>> like that too.
>> Our packages: www.peakinter.net
>> 
>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
>> wrote:
>> 
>> 
>>> One of the things you have to keep in mind, is that you really do
>>> have
>>> to
>>> offer your customers a decent value for their dollars.35 Bux 
>>> for
>>> a
>>> fraction of a meg is darn steep pricing these days.   We offer a
>>> 300K
>>> for
>>> 25
>>> and 2 meg for 38.50, which is reasonably competitive.
>>

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Scott Reed
MT allows you to create queues that will make sure everyone gets a piece.

Greg Ihnen wrote:
> Are those MT AP's? Does RouterOS keep the bandwidth usage fair (everyone gets 
> a piece)?
>
> Greg
>
> On Mar 25, 2010, at 2:34 PM, MDK wrote:
>
>   
>> Well, define "big plan".
>>
>> In a P2P situation, an 11a access point can move about 10 to 12mbit to the 
>> clients - assuming quite a few clients (at least 20) and not over 8 miles. 
>> My 2mbit customers...  I can have 4-5 of them run pretty steady and things 
>> are ok - not great, but ok.   Once we pass that 4 running full speed at 2m, 
>> everyone starts losing a little and if you've got 6 or more trying, 
>> everyone's latency starts upwards pretty good.   If you see 10 clients out 
>> of 30 active, and if 4 are sustaining full 2m, then the AP is maxed, 
>> completely.   There's just no more bit delivery available.New demands 
>> come at the cost of reductions to other delivery speeds.
>>
>> In a microcell, you could count on 3 6mbit customers getting good speeds, 
>> but after that, the shortages simply divide up equally.   Have someone throw 
>> in full bore bittorent, and it drops even further, since it misuses the 
>> airtime quite badly, and runs a lot of upstream data.   Also, each client 
>> added to the AP - whether its busy or not, adds overhead, and the throughput 
>> diminishes a little.My busiest is 37 clients, and we're working on 
>> transferring some off of it, as it's overloaded and some are having issues 
>> with watching video, etc.
>>
>>
>>
>>
>>
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>>
>> --
>> From: "Mike Hammett" 
>> Sent: Wednesday, March 24, 2010 9:48 PM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> 
>>> I don't see hwy AirMax, N-Streme, or whatever Star's equivalent of those 
>>> two
>>> couldn't maintain 30 customers with big plans (not all using it at once,
>>> however).
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> --
>>> From: "RickG" 
>>> Sent: Wednesday, March 24, 2010 10:20 PM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>>   
 I'm thinking Ubiquiti Airmax can but I could be wrong?

 On Wed, Mar 24, 2010 at 8:31 PM, MDK  wrote:
 
> Yes, they can, but only a few clients per access point.   You cannot do
> it
> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy
> at
> the same time.   But I'm seeing sustained 2mbit transfers for HOURS to
> around 20% of my clients.
>
> ++
> Neofast, Inc, Making internet easy
> 541-969-8200  509-386-4589
> ++
>
> --
> From: "Mike Hammett" 
> Sent: Wednesday, March 24, 2010 11:39 AM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>   
>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --
>> From: "RickG" 
>> Sent: Monday, March 22, 2010 8:19 PM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> 
>>> If so, with what equipment?
>>>
>>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
>>> wrote:
>>>   
 Are you delivering that wireless?

 mc

 On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
 
 wrote:
 
> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo 
> gets
> you
> 20Mbps/6Mbps.
> We guarantee minimums--not just an "up to" speed.  A lot of people
> really
> like that too.
> Our packages: www.peakinter.net
>
> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
> wrote:
>
>   
>> One of the things you have to keep in mind, is that you really do
>> have
>> to
>> offer your customers a decent value for their dollars.35 Bux 
>> for
>> a
>> fraction of a meg is darn steep pricing these days.   We offer a
>> 300K
>> for
>> 25
>> and 2 meg for 38.50, which is reasonably competitive.
>>
>> You don't' need to be the cheapest to be "competitive", but you
>> can't
>> be
>> way
>> outside of normal pricing.
>>
>> I'm thinking of throwin

Re: [WISPA] [Motorola II] OT: Barracuda Updates?

2010-03-25 Thread Curtis Maurand

I've been running a similar setup on Gentoo Linux.

MySQL
dbmail
postfix
spamassassin
fuzzyOCR
amavisd-new
clamav

It all just works, its stable and not too hard to manage.  You won't 
find a cool control panel.

These are the technologies that Barracuda uses in their "appliances."




On 3/24/2010 4:53 PM, Justin Wilson wrote:
>  Chuck turned me on to PurpleHat a month of so ago. We are in the process
> of testing it on some domains.  Most of the packages within it are ones that
> continually get updated.
>
>  This might help:
> http://www.purplehat.org/?page_id=4
>
> BTW: We are running it in a Virtual Machine and so far so good.
>




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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Greg Ihnen
Are those MT AP's? Does RouterOS keep the bandwidth usage fair (everyone gets a 
piece)?

Greg

On Mar 25, 2010, at 2:34 PM, MDK wrote:

> Well, define "big plan".
> 
> In a P2P situation, an 11a access point can move about 10 to 12mbit to the 
> clients - assuming quite a few clients (at least 20) and not over 8 miles. 
> My 2mbit customers...  I can have 4-5 of them run pretty steady and things 
> are ok - not great, but ok.   Once we pass that 4 running full speed at 2m, 
> everyone starts losing a little and if you've got 6 or more trying, 
> everyone's latency starts upwards pretty good.   If you see 10 clients out 
> of 30 active, and if 4 are sustaining full 2m, then the AP is maxed, 
> completely.   There's just no more bit delivery available.New demands 
> come at the cost of reductions to other delivery speeds.
> 
> In a microcell, you could count on 3 6mbit customers getting good speeds, 
> but after that, the shortages simply divide up equally.   Have someone throw 
> in full bore bittorent, and it drops even further, since it misuses the 
> airtime quite badly, and runs a lot of upstream data.   Also, each client 
> added to the AP - whether its busy or not, adds overhead, and the throughput 
> diminishes a little.My busiest is 37 clients, and we're working on 
> transferring some off of it, as it's overloaded and some are having issues 
> with watching video, etc.
> 
> 
> 
> 
> 
> ++
> Neofast, Inc, Making internet easy
> 541-969-8200  509-386-4589
> ++
> 
> --
> From: "Mike Hammett" 
> Sent: Wednesday, March 24, 2010 9:48 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
> 
>> I don't see hwy AirMax, N-Streme, or whatever Star's equivalent of those 
>> two
>> couldn't maintain 30 customers with big plans (not all using it at once,
>> however).
>> 
>> 
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> 
>> 
>> --
>> From: "RickG" 
>> Sent: Wednesday, March 24, 2010 10:20 PM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>> 
>>> I'm thinking Ubiquiti Airmax can but I could be wrong?
>>> 
>>> On Wed, Mar 24, 2010 at 8:31 PM, MDK  wrote:
 Yes, they can, but only a few clients per access point.   You cannot do
 it
 with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy
 at
 the same time.   But I'm seeing sustained 2mbit transfers for HOURS to
 around 20% of my clients.
 
 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++
 
 --
 From: "Mike Hammett" 
 Sent: Wednesday, March 24, 2010 11:39 AM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL
 
> Mikrotik, StarOS, or UBNT could all deliver those speeds.
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> 
> 
> --
> From: "RickG" 
> Sent: Monday, March 22, 2010 8:19 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
> 
>> If so, with what equipment?
>> 
>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
>> wrote:
>>> Are you delivering that wireless?
>>> 
>>> mc
>>> 
>>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
>>> 
>>> wrote:
 That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo 
 gets
 you
 20Mbps/6Mbps.
 We guarantee minimums--not just an "up to" speed.  A lot of people
 really
 like that too.
 Our packages: www.peakinter.net
 
 On Mon, Mar 15, 2010 at 11:14 PM, MDK 
 wrote:
 
> One of the things you have to keep in mind, is that you really do
> have
> to
> offer your customers a decent value for their dollars.35 Bux 
> for
> a
> fraction of a meg is darn steep pricing these days.   We offer a
> 300K
> for
> 25
> and 2 meg for 38.50, which is reasonably competitive.
> 
> You don't' need to be the cheapest to be "competitive", but you
> can't
> be
> way
> outside of normal pricing.
> 
> I'm thinking of throwing up some MIMO gear and offering something
> like
> a 7
> meg service.Was thinking of making it about 75 / mo.Not the
> cheapest.   Not the most expensive, either. What would 7 meg be
> in
> your
> area?
> 
> 
> 
> ++
> Neo

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread MDK
Even if their model is not sustainable, and they're going to run out of 
cash...  If you run out before they do, the results are just as deadly.

I can't compete with $15 DSL.   Nobody can.Not even them.As you say, 
it's not "sustainable", so look at where they really intend to compete, and 
at what rates.



++
Neofast, Inc, Making internet easy
541-969-8200  509-386-4589
++

--
From: "Jeff Ehman" 
Sent: Thursday, March 25, 2010 8:49 AM
To: "WISPA General List" 
Subject: Re: [WISPA] how to compete with $15 DSL

> Have you run through the numbers to see if the $15.00 is a sustainable 
> model?  It seems like that is below cost or their break-even is years out. 
> If that is the case, they will run out of cash at some point or customers 
> will get terrible service when problems come up because the DSL company 
> can't afford to hire anyone.  It will hurt you for now but if you look at 
> the numbers and see it isn't sustainable, I wouldn't worry too much.
 




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Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread MDK
Well, define "big plan".

In a P2P situation, an 11a access point can move about 10 to 12mbit to the 
clients - assuming quite a few clients (at least 20) and not over 8 miles. 
My 2mbit customers...  I can have 4-5 of them run pretty steady and things 
are ok - not great, but ok.   Once we pass that 4 running full speed at 2m, 
everyone starts losing a little and if you've got 6 or more trying, 
everyone's latency starts upwards pretty good.   If you see 10 clients out 
of 30 active, and if 4 are sustaining full 2m, then the AP is maxed, 
completely.   There's just no more bit delivery available.New demands 
come at the cost of reductions to other delivery speeds.

In a microcell, you could count on 3 6mbit customers getting good speeds, 
but after that, the shortages simply divide up equally.   Have someone throw 
in full bore bittorent, and it drops even further, since it misuses the 
airtime quite badly, and runs a lot of upstream data.   Also, each client 
added to the AP - whether its busy or not, adds overhead, and the throughput 
diminishes a little.My busiest is 37 clients, and we're working on 
transferring some off of it, as it's overloaded and some are having issues 
with watching video, etc.





++
Neofast, Inc, Making internet easy
541-969-8200  509-386-4589
++

--
From: "Mike Hammett" 
Sent: Wednesday, March 24, 2010 9:48 PM
To: "WISPA General List" 
Subject: Re: [WISPA] how to compete with $15 DSL

> I don't see hwy AirMax, N-Streme, or whatever Star's equivalent of those 
> two
> couldn't maintain 30 customers with big plans (not all using it at once,
> however).
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> --
> From: "RickG" 
> Sent: Wednesday, March 24, 2010 10:20 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>> I'm thinking Ubiquiti Airmax can but I could be wrong?
>>
>> On Wed, Mar 24, 2010 at 8:31 PM, MDK  wrote:
>>> Yes, they can, but only a few clients per access point.   You cannot do
>>> it
>>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy
>>> at
>>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS to
>>> around 20% of my clients.
>>>
>>> ++
>>> Neofast, Inc, Making internet easy
>>> 541-969-8200  509-386-4589
>>> ++
>>>
>>> --
>>> From: "Mike Hammett" 
>>> Sent: Wednesday, March 24, 2010 11:39 AM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL

> If so, with what equipment?
>
> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
> wrote:
>> Are you delivering that wireless?
>>
>> mc
>>
>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
>> 
>> wrote:
>>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo 
>>> gets
>>> you
>>> 20Mbps/6Mbps.
>>> We guarantee minimums--not just an "up to" speed.  A lot of people
>>> really
>>> like that too.
>>> Our packages: www.peakinter.net
>>>
>>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
>>> wrote:
>>>
 One of the things you have to keep in mind, is that you really do
 have
 to
 offer your customers a decent value for their dollars.35 Bux 
 for
 a
 fraction of a meg is darn steep pricing these days.   We offer a
 300K
 for
 25
 and 2 meg for 38.50, which is reasonably competitive.

 You don't' need to be the cheapest to be "competitive", but you
 can't
 be
 way
 outside of normal pricing.

 I'm thinking of throwing up some MIMO gear and offering something
 like
 a 7
 meg service.Was thinking of making it about 75 / mo.Not the
 cheapest.   Not the most expensive, either. What would 7 meg be
 in
 your
 area?



 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++

 --
 From: "Kurt Fankhauser" 
 Sent: Sunday, March 14, 2010 8:05 AM
 To: "'WISPA General List'" 
 Subject: [WISPA] how to compete with $15 D

Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with $15 DSL

2010-03-25 Thread Patrick Leary
Love it. Good stuff and very savvy. 


Patrick Leary
Aperto Networks
813.426.4230 mobile

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Robert West
Sent: Thursday, March 25, 2010 10:20 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how tocompete with 
$15 DSL

We've been selling a "loss leader" dial up service for $5.99 for 10 years now.  
We don't lose anything and only make a couple of bucks per user but we get the 
payback on the backend.  The 5.99 service, they have to come into our retail 
store to sign up for it and to pay the bill.  No online or phone payments.  
Made a lot of customers that way who give us cash for other services since they 
have to see us anyway.  We still have over 200 dial up customers and every 
month those 200 have to come in and see our smiling faces.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of RickG
Sent: Thursday, March 25, 2010 12:51 PM
To: WISPA General List
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete with 
$15 DSL

I'm sure they dont. For me, I dont pay attention to the cheap advertised 
prices. For others, I suspect that what they do is compare pricing and get a 
relative feeling for a benchmark. Of course, they also compare features & 
benefits then choose the laptop that fits their needs and/or budget. With all 
due respect, I dont see much correlation between internet service (monthly 
service) and purchasing a laptop (one time purchase). I tried to offer a low, 
loss leader a while back as a test and the ones who took it never upgraded. I 
dont see any reason to offer it but then I'm fortunate not to have any 
competition.

On Thu, Mar 25, 2010 at 11:06 AM, Robert West  
wrote:
> A very well known example..
>
> Dell.
>
> Dell advertises $400.00 systems and laptops.  Anyone here ever end up 
> with one at the advertised price?  Probably not many.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of Robert West
> Sent: Thursday, March 25, 2010 10:55 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to 
> compete with $15 DSL
>
> We start at 29 bucks.  The way I think, you always need the "bait" to
bring
> them in, such as a low price.  It's all sales after that.  Bump up to 
> a higher tier, equipment insurance, service call plan...  etc.  On the 
> face
of
> it, we look very inexpensive but the customer almost always elects to 
> upgrade or add on something.  My favorite is a customer who calls 
> about
the
> $29.00 plan but ends up asking "Do you have anything faster?"  (Big 
> Smile)
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:21 AM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to 
> compete with $15 DSL
>
> But what is your ARPU?
>
> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>> Hi,
>>
>> I have packages starting at $29.95/month and I'm quite profitable...
>> have been for over 12 years now... :)
>>
>> Travis
>> Microserv
>>
>> RickG wrote:
>>> Bob,
>>>
>>> We do the same here. Day one ROI upon installation. Not having any 
>>> problems getting customers,  In fact, we're growing faster than we 
>>> ever have. Of course, there is a lot more to the cost of operating 
>>> than just ROI upon install. Our lowest plan is $49.99/month. Which 
>>> is the reason I responded to Jayson's post:
>>>
>>> Jayson Baker  wrote:
>>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. 
>>> We guarantee minimums--not just an "up to" speed"
>>>
>>> I'm always game to learn something. Every business model I've ever 
>>> done only shows profit at $50/month ARPU. I'm just wondering if & 
>>> where I'm going wrong.
>>> -RickG
>>>
>>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West

> wrote:
>>>
 Using UBNT, we have a zero day ROI.  We pay the salesperson a
commission
> and
 the installer is paid by the job.  Thus, the install fee and first
month
 service covers it all including the price of the radio/antenna.  
 After
> that,
 the monthly charge comes with not much effort unless the customer 
 turns
> out
 to be high maintenance and with that, we just start charging for
service
 calls and computer repairs.

 Just because one charges a small monthly fee doesn't mean you can't
have
> add
 on services, higher tiers or other profit areas.

 But even with that, we've had the "cheap skate" discussion before
>  some
 people will go with the 15 buck slow service no matter what.  Let em'.
>  You
 deal with that type of offer with quality, service and educating 
 your market.  The worst thing you could do, 

Re: [WISPA] Make a profit with lower pricing? Was: how to compete with $15 DSL

2010-03-25 Thread Robert West
We've been selling a "loss leader" dial up service for $5.99 for 10 years
now.  We don’t lose anything and only make a couple of bucks per user but we
get the payback on the backend.  The 5.99 service, they have to come into
our retail store to sign up for it and to pay the bill.  No online or phone
payments.  Made a lot of customers that way who give us cash for other
services since they have to see us anyway.  We still have over 200 dial up
customers and every month those 200 have to come in and see our smiling
faces.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Thursday, March 25, 2010 12:51 PM
To: WISPA General List
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
with $15 DSL

I'm sure they dont. For me, I dont pay attention to the cheap
advertised prices. For others, I suspect that what they do is compare
pricing and get a relative feeling for a benchmark. Of course, they
also compare features & benefits then choose the laptop that fits
their needs and/or budget. With all due respect, I dont see much
correlation between internet service (monthly service) and purchasing
a laptop (one time purchase). I tried to offer a low, loss leader a
while back as a test and the ones who took it never upgraded. I dont
see any reason to offer it but then I'm fortunate not to have any
competition.

On Thu, Mar 25, 2010 at 11:06 AM, Robert West
 wrote:
> A very well known example..
>
> Dell.
>
> Dell advertises $400.00 systems and laptops.  Anyone here ever end up with
> one at the advertised price?  Probably not many.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 10:55 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
> with $15 DSL
>
> We start at 29 bucks.  The way I think, you always need the "bait" to
bring
> them in, such as a low price.  It's all sales after that.  Bump up to a
> higher tier, equipment insurance, service call plan...  etc.  On the face
of
> it, we look very inexpensive but the customer almost always elects to
> upgrade or add on something.  My favorite is a customer who calls about
the
> $29.00 plan but ends up asking "Do you have anything faster?"  (Big Smile)
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:21 AM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
> with $15 DSL
>
> But what is your ARPU?
>
> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>> Hi,
>>
>> I have packages starting at $29.95/month and I'm quite profitable...
>> have been for over 12 years now... :)
>>
>> Travis
>> Microserv
>>
>> RickG wrote:
>>> Bob,
>>>
>>> We do the same here. Day one ROI upon installation. Not having any
>>> problems getting customers,  In fact, we're growing faster than we
>>> ever have. Of course, there is a lot more to the cost of operating
>>> than just ROI upon install. Our lowest plan is $49.99/month. Which is
>>> the reason I responded to Jayson's post:
>>>
>>> Jayson Baker  wrote:
>>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
>>> guarantee minimums--not just an "up to" speed"
>>>
>>> I'm always game to learn something. Every business model I've ever
>>> done only shows profit at $50/month ARPU. I'm just wondering if &
>>> where I'm going wrong.
>>> -RickG
>>>
>>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West

> wrote:
>>>
 Using UBNT, we have a zero day ROI.  We pay the salesperson a
commission
> and
 the installer is paid by the job.  Thus, the install fee and first
month
 service covers it all including the price of the radio/antenna.  After
> that,
 the monthly charge comes with not much effort unless the customer turns
> out
 to be high maintenance and with that, we just start charging for
service
 calls and computer repairs.

 Just because one charges a small monthly fee doesn’t mean you can’t
have
> add
 on services, higher tiers or other profit areas.

 But even with that, we've had the "cheap skate" discussion before
>  some
 people will go with the 15 buck slow service no matter what.  Let em'.
>  You
 deal with that type of offer with quality, service and educating your
 market.  The worst thing you could do, in my opinion, is to try to join
> in
 their game.  It only associates their low quality standards with you.
>  Apple
 computers doesn’t sell $298 laptops for a reason.

 Bob-

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of RickG
 Sent: Wednesday, March 24, 2010 3:29 PM
 To: WISPA General List
 Subject: Re: [

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Jeff Ehman
And keep in mind, if your business is smaller there is a lot less overhead so a 
larger one will need to raise that minimum comfortable level.

The one thing you need to look at though, is if they received funding to 
build-out DSL somehow.  There are a lot of government funded grants out there.

-Jeff
"There is a difference"


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of RickG
Sent: Thursday, March 25, 2010 12:03 PM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Thats right and my point. I dont see $15/month anywhere near
sustainable for any company. My curiosity is, what number is? As I
mentioned, for me $49.99/month is comfortable. Any lower and things
get sacrificed. I run a tight ship and am frugal.

On Thu, Mar 25, 2010 at 11:49 AM, Jeff Ehman  wrote:
> Have you run through the numbers to see if the $15.00 is a sustainable model? 
>  It seems like that is below cost or their break-even is years out.  If that 
> is the case, they will run out of cash at some point or customers will get 
> terrible service when problems come up because the DSL company can't afford 
> to hire anyone.  It will hurt you for now but if you look at the numbers and 
> see it isn't sustainable, I wouldn't worry too much.
>
> Right now though, I would buckle down and run a campaign with all employees 
> and any marketing mean you have to take care of customers!  If you take care 
> of your customers, it will be very tough for the competition to pick them up 
> for a cheaper price. Or, it will at least delay the process long enough for 
> the DSL provider to realize they can't sustain those prices...
>
> If you find out it is sustainable, then look at possibly upgrading your 
> network or doing other revenue generating ideas that the DSL provider isn't.  
> Upgrading the network is a long process and very costly though.  I would make 
> VERY sure that the DSL provider can keep that $15.00 forever before doing 
> anything with infrastructure.
>
> -Jeff
> "There is a difference"
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 9:58 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> And, interestingly enough, the digital cable boxes that they have been
> deploying lately have an integrated Docsis 3 modem.  Inactive of
> course.
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Glenn Kelley
> Sent: Thursday, March 25, 2010 12:41 AM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> Time Warner is a nightmare for a number of reasons...
> They are still running docsis 2 for goodness sake.
>
> While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
> allowing for some pretty interesting speeds...
> Docsis 3 is a huge step forward however - and would be a great deal
> for Time Warner to put into place...
>
> In short - Docsis 2 only allows support for 1 channel - thus a
> throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
> channels - and thus allows for each channel to push roughly 38mbps  -
> so - # of channels x 30Mbit/s is absolutely awesome
>
> Not sure why they are not pushing this - ...
>
> In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
> 122.88 Mbit/s
> with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
> and 122.88 up
>
> Now if Comcast can do it - why cant Time Warner?
>
>
> On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:
>
>> Interesting that Time Warner bursts the residential accounts, their
>> Turbo
>> service started out pretty consistent about 6 months ago with always
>> being
>> 20+mbps. Now its "flakey" at best. One minute you run a speed test
>> and its
>> 22mbps, next test its 7mbps, all over the board now.
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On
>> Behalf Of RickG
>> Sent: Wednesday, March 24, 2010 11:25 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> They must. Not just wireless either. My Time Warner Tech says they
>> burst all residential accounts.
>>
>> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>>  wrote:
>>> I think most of the WISPS that offer 6+ mbps services are
>>> "bursting" for
>>> like the first 30 seconds, then they fall back to something like
>>> 1.5mbps.
>>>
>>> I asked myself the same question until I started to think about it,
>>> they
>> are
>>> bursting, I'm sure of it...
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [m

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread RickG
Thats right and my point. I dont see $15/month anywhere near
sustainable for any company. My curiosity is, what number is? As I
mentioned, for me $49.99/month is comfortable. Any lower and things
get sacrificed. I run a tight ship and am frugal.

On Thu, Mar 25, 2010 at 11:49 AM, Jeff Ehman  wrote:
> Have you run through the numbers to see if the $15.00 is a sustainable model? 
>  It seems like that is below cost or their break-even is years out.  If that 
> is the case, they will run out of cash at some point or customers will get 
> terrible service when problems come up because the DSL company can't afford 
> to hire anyone.  It will hurt you for now but if you look at the numbers and 
> see it isn't sustainable, I wouldn't worry too much.
>
> Right now though, I would buckle down and run a campaign with all employees 
> and any marketing mean you have to take care of customers!  If you take care 
> of your customers, it will be very tough for the competition to pick them up 
> for a cheaper price. Or, it will at least delay the process long enough for 
> the DSL provider to realize they can't sustain those prices...
>
> If you find out it is sustainable, then look at possibly upgrading your 
> network or doing other revenue generating ideas that the DSL provider isn't.  
> Upgrading the network is a long process and very costly though.  I would make 
> VERY sure that the DSL provider can keep that $15.00 forever before doing 
> anything with infrastructure.
>
> -Jeff
> "There is a difference"
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 9:58 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> And, interestingly enough, the digital cable boxes that they have been
> deploying lately have an integrated Docsis 3 modem.  Inactive of
> course.
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Glenn Kelley
> Sent: Thursday, March 25, 2010 12:41 AM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> Time Warner is a nightmare for a number of reasons...
> They are still running docsis 2 for goodness sake.
>
> While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
> allowing for some pretty interesting speeds...
> Docsis 3 is a huge step forward however - and would be a great deal
> for Time Warner to put into place...
>
> In short - Docsis 2 only allows support for 1 channel - thus a
> throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
> channels - and thus allows for each channel to push roughly 38mbps  -
> so - # of channels x 30Mbit/s is absolutely awesome
>
> Not sure why they are not pushing this - ...
>
> In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
> 122.88 Mbit/s
> with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
> and 122.88 up
>
> Now if Comcast can do it - why cant Time Warner?
>
>
> On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:
>
>> Interesting that Time Warner bursts the residential accounts, their
>> Turbo
>> service started out pretty consistent about 6 months ago with always
>> being
>> 20+mbps. Now its "flakey" at best. One minute you run a speed test
>> and its
>> 22mbps, next test its 7mbps, all over the board now.
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On
>> Behalf Of RickG
>> Sent: Wednesday, March 24, 2010 11:25 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> They must. Not just wireless either. My Time Warner Tech says they
>> burst all residential accounts.
>>
>> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>>  wrote:
>>> I think most of the WISPS that offer 6+ mbps services are
>>> "bursting" for
>>> like the first 30 seconds, then they fall back to something like
>>> 1.5mbps.
>>>
>>> I asked myself the same question until I started to think about it,
>>> they
>> are
>>> bursting, I'm sure of it...
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>> boun...@wispa.org] On
>>> Behalf Of MDK
>>> Sent: Wednesday, March 24, 2010 8:31 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>> Yes, they can, but only a few clients per access point.   You
>>> cannot do it
>>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever
>>> busy
>> at
>>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS
>>> to
>>> around 20% of my clients.
>>>
>>> ++
>>> Neofast, Inc, Making internet easy
>>> 541-969-82

Re: [WISPA] Make a profit with lower pricing? Was: how to compete with $15 DSL

2010-03-25 Thread RickG
I'm sure they dont. For me, I dont pay attention to the cheap
advertised prices. For others, I suspect that what they do is compare
pricing and get a relative feeling for a benchmark. Of course, they
also compare features & benefits then choose the laptop that fits
their needs and/or budget. With all due respect, I dont see much
correlation between internet service (monthly service) and purchasing
a laptop (one time purchase). I tried to offer a low, loss leader a
while back as a test and the ones who took it never upgraded. I dont
see any reason to offer it but then I'm fortunate not to have any
competition.

On Thu, Mar 25, 2010 at 11:06 AM, Robert West
 wrote:
> A very well known example..
>
> Dell.
>
> Dell advertises $400.00 systems and laptops.  Anyone here ever end up with
> one at the advertised price?  Probably not many.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Robert West
> Sent: Thursday, March 25, 2010 10:55 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
> with $15 DSL
>
> We start at 29 bucks.  The way I think, you always need the "bait" to bring
> them in, such as a low price.  It's all sales after that.  Bump up to a
> higher tier, equipment insurance, service call plan...  etc.  On the face of
> it, we look very inexpensive but the customer almost always elects to
> upgrade or add on something.  My favorite is a customer who calls about the
> $29.00 plan but ends up asking "Do you have anything faster?"  (Big Smile)
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:21 AM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
> with $15 DSL
>
> But what is your ARPU?
>
> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>> Hi,
>>
>> I have packages starting at $29.95/month and I'm quite profitable...
>> have been for over 12 years now... :)
>>
>> Travis
>> Microserv
>>
>> RickG wrote:
>>> Bob,
>>>
>>> We do the same here. Day one ROI upon installation. Not having any
>>> problems getting customers,  In fact, we're growing faster than we
>>> ever have. Of course, there is a lot more to the cost of operating
>>> than just ROI upon install. Our lowest plan is $49.99/month. Which is
>>> the reason I responded to Jayson's post:
>>>
>>> Jayson Baker  wrote:
>>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
>>> guarantee minimums--not just an "up to" speed"
>>>
>>> I'm always game to learn something. Every business model I've ever
>>> done only shows profit at $50/month ARPU. I'm just wondering if &
>>> where I'm going wrong.
>>> -RickG
>>>
>>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West 
> wrote:
>>>
 Using UBNT, we have a zero day ROI.  We pay the salesperson a commission
> and
 the installer is paid by the job.  Thus, the install fee and first month
 service covers it all including the price of the radio/antenna.  After
> that,
 the monthly charge comes with not much effort unless the customer turns
> out
 to be high maintenance and with that, we just start charging for service
 calls and computer repairs.

 Just because one charges a small monthly fee doesn’t mean you can’t have
> add
 on services, higher tiers or other profit areas.

 But even with that, we've had the "cheap skate" discussion before
>  some
 people will go with the 15 buck slow service no matter what.  Let em'.
>  You
 deal with that type of offer with quality, service and educating your
 market.  The worst thing you could do, in my opinion, is to try to join
> in
 their game.  It only associates their low quality standards with you.
>  Apple
 computers doesn’t sell $298 laptops for a reason.

 Bob-

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of RickG
 Sent: Wednesday, March 24, 2010 3:29 PM
 To: WISPA General List
 Subject: Re: [WISPA] how to compete with $15 DSL

 Sure but I'm more curious about the business model for making money at
 such low prices. UBNT is priced right and certainly helps but it would
 still be tough to make a profit at only $24.95/month. I havent seen
 one a financial discusion on the list in a very long time. I though
 market share models died a long time ago. Are people still out there
 losing money in the short term in order to make money on the long
 term?

 On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett 
 wrote:

> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> 

Re: [WISPA] Make a profit with lower pricing? Was: how to compete with $15 DSL

2010-03-25 Thread RickG
LOL! I get all the time already!

Like I said, the ARPU is what matters. Still, if I offered $29, I
think most would downgrade to it. Cant make $29 work on the current
business model.

On Thu, Mar 25, 2010 at 10:55 AM, Robert West
 wrote:
> We start at 29 bucks.  The way I think, you always need the "bait" to bring
> them in, such as a low price.  It's all sales after that.  Bump up to a
> higher tier, equipment insurance, service call plan...  etc.  On the face of
> it, we look very inexpensive but the customer almost always elects to
> upgrade or add on something.  My favorite is a customer who calls about the
> $29.00 plan but ends up asking "Do you have anything faster?"  (Big Smile)
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Thursday, March 25, 2010 12:21 AM
> To: WISPA General List
> Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
> with $15 DSL
>
> But what is your ARPU?
>
> On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
>> Hi,
>>
>> I have packages starting at $29.95/month and I'm quite profitable...
>> have been for over 12 years now... :)
>>
>> Travis
>> Microserv
>>
>> RickG wrote:
>>> Bob,
>>>
>>> We do the same here. Day one ROI upon installation. Not having any
>>> problems getting customers,  In fact, we're growing faster than we
>>> ever have. Of course, there is a lot more to the cost of operating
>>> than just ROI upon install. Our lowest plan is $49.99/month. Which is
>>> the reason I responded to Jayson's post:
>>>
>>> Jayson Baker  wrote:
>>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
>>> guarantee minimums--not just an "up to" speed"
>>>
>>> I'm always game to learn something. Every business model I've ever
>>> done only shows profit at $50/month ARPU. I'm just wondering if &
>>> where I'm going wrong.
>>> -RickG
>>>
>>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West 
> wrote:
>>>
 Using UBNT, we have a zero day ROI.  We pay the salesperson a commission
> and
 the installer is paid by the job.  Thus, the install fee and first month
 service covers it all including the price of the radio/antenna.  After
> that,
 the monthly charge comes with not much effort unless the customer turns
> out
 to be high maintenance and with that, we just start charging for service
 calls and computer repairs.

 Just because one charges a small monthly fee doesn’t mean you can’t have
> add
 on services, higher tiers or other profit areas.

 But even with that, we've had the "cheap skate" discussion before
>  some
 people will go with the 15 buck slow service no matter what.  Let em'.
>  You
 deal with that type of offer with quality, service and educating your
 market.  The worst thing you could do, in my opinion, is to try to join
> in
 their game.  It only associates their low quality standards with you.
>  Apple
 computers doesn’t sell $298 laptops for a reason.

 Bob-

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of RickG
 Sent: Wednesday, March 24, 2010 3:29 PM
 To: WISPA General List
 Subject: Re: [WISPA] how to compete with $15 DSL

 Sure but I'm more curious about the business model for making money at
 such low prices. UBNT is priced right and certainly helps but it would
 still be tough to make a profit at only $24.95/month. I havent seen
 one a financial discusion on the list in a very long time. I though
 market share models died a long time ago. Are people still out there
 losing money in the short term in order to make money on the long
 term?

 On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett 
 wrote:

> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> --
> From: "RickG" 
> Sent: Monday, March 22, 2010 8:19 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>
>> If so, with what equipment?
>>
>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
> wrote:
>>
>>> Are you delivering that wireless?
>>>
>>> mc
>>>
>>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker
> 
>>> wrote:
>>>
 That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo
> gets
 you
 20Mbps/6Mbps.
 We guarantee minimums--not just an "up to" speed.  A lot of people
 really
 like that too.
 Our packages: www.peakinter.net

 On Mon, Mar 15, 2010 at 11:14 PM, MDK 
> wrote:


> One of the things you have to keep in mind, is that you really do
> have
> to
> offer y

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Steve Barnes
Agreed, our monthly cost is about $16 per client. Including backhaul, staff, 
insurance, rent, etc.  That does not even include tower upgrades and repairs.  
$29.99 is our cheapest service and I am moving anyone I can off of it due to 
the complaints that I get about speed. $39.99 is my basic service $39.99 
1M/256k + $5 on-site maintenance (customer choice) and $2 for mail invoice 
(customer choice).  Looking at VOIP as extra revenue source but have to get QOS 
implemented and figure out tax and filing rules.

Steve Barnes
RC-WiFi Wireless Internet Service


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Jeff Ehman
Sent: Thursday, March 25, 2010 11:50 AM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Have you run through the numbers to see if the $15.00 is a sustainable model?  
It seems like that is below cost or their break-even is years out.  If that is 
the case, they will run out of cash at some point or customers will get 
terrible service when problems come up because the DSL company can't afford to 
hire anyone.  It will hurt you for now but if you look at the numbers and see 
it isn't sustainable, I wouldn't worry too much.

Right now though, I would buckle down and run a campaign with all employees and 
any marketing mean you have to take care of customers!  If you take care of 
your customers, it will be very tough for the competition to pick them up for a 
cheaper price. Or, it will at least delay the process long enough for the DSL 
provider to realize they can't sustain those prices...

If you find out it is sustainable, then look at possibly upgrading your network 
or doing other revenue generating ideas that the DSL provider isn't.  Upgrading 
the network is a long process and very costly though.  I would make VERY sure 
that the DSL provider can keep that $15.00 forever before doing anything with 
infrastructure.

-Jeff
"There is a difference"


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Robert West
Sent: Thursday, March 25, 2010 9:58 AM
To: 'WISPA General List'
Subject: Re: [WISPA] how to compete with $15 DSL

And, interestingly enough, the digital cable boxes that they have been
deploying lately have an integrated Docsis 3 modem.  Inactive of
course.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Glenn Kelley
Sent: Thursday, March 25, 2010 12:41 AM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Time Warner is a nightmare for a number of reasons...
They are still running docsis 2 for goodness sake.

While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
allowing for some pretty interesting speeds...
Docsis 3 is a huge step forward however - and would be a great deal
for Time Warner to put into place...

In short - Docsis 2 only allows support for 1 channel - thus a
throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
channels - and thus allows for each channel to push roughly 38mbps  -
so - # of channels x 30Mbit/s is absolutely awesome

Not sure why they are not pushing this - ...

In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
122.88 Mbit/s
with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
and 122.88 up

Now if Comcast can do it - why cant Time Warner?


On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:

> Interesting that Time Warner bursts the residential accounts, their
> Turbo
> service started out pretty consistent about 6 months ago with always
> being
> 20+mbps. Now its "flakey" at best. One minute you run a speed test
> and its
> 22mbps, next test its 7mbps, all over the board now.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
> Behalf Of RickG
> Sent: Wednesday, March 24, 2010 11:25 PM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> They must. Not just wireless either. My Time Warner Tech says they
> burst all residential accounts.
>
> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>  wrote:
>> I think most of the WISPS that offer 6+ mbps services are
>> "bursting" for
>> like the first 30 seconds, then they fall back to something like
>> 1.5mbps.
>>
>> I asked myself the same question until I started to think about it,
>> they
> are
>> bursting, I'm sure of it...
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-
>> boun...@wispa.org] On
>> Behalf Of MDK
>> Sent: Wednesday, March 24, 2010 8:31 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> Yes, they can, but only a few clients pe

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Jeff Ehman
Have you run through the numbers to see if the $15.00 is a sustainable model?  
It seems like that is below cost or their break-even is years out.  If that is 
the case, they will run out of cash at some point or customers will get 
terrible service when problems come up because the DSL company can't afford to 
hire anyone.  It will hurt you for now but if you look at the numbers and see 
it isn't sustainable, I wouldn't worry too much.

Right now though, I would buckle down and run a campaign with all employees and 
any marketing mean you have to take care of customers!  If you take care of 
your customers, it will be very tough for the competition to pick them up for a 
cheaper price. Or, it will at least delay the process long enough for the DSL 
provider to realize they can't sustain those prices...

If you find out it is sustainable, then look at possibly upgrading your network 
or doing other revenue generating ideas that the DSL provider isn't.  Upgrading 
the network is a long process and very costly though.  I would make VERY sure 
that the DSL provider can keep that $15.00 forever before doing anything with 
infrastructure.

-Jeff
"There is a difference"


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Robert West
Sent: Thursday, March 25, 2010 9:58 AM
To: 'WISPA General List'
Subject: Re: [WISPA] how to compete with $15 DSL

And, interestingly enough, the digital cable boxes that they have been
deploying lately have an integrated Docsis 3 modem.  Inactive of
course.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Glenn Kelley
Sent: Thursday, March 25, 2010 12:41 AM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Time Warner is a nightmare for a number of reasons...
They are still running docsis 2 for goodness sake.

While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
allowing for some pretty interesting speeds...
Docsis 3 is a huge step forward however - and would be a great deal
for Time Warner to put into place...

In short - Docsis 2 only allows support for 1 channel - thus a
throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
channels - and thus allows for each channel to push roughly 38mbps  -
so - # of channels x 30Mbit/s is absolutely awesome

Not sure why they are not pushing this - ...

In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
122.88 Mbit/s
with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
and 122.88 up

Now if Comcast can do it - why cant Time Warner?


On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:

> Interesting that Time Warner bursts the residential accounts, their
> Turbo
> service started out pretty consistent about 6 months ago with always
> being
> 20+mbps. Now its "flakey" at best. One minute you run a speed test
> and its
> 22mbps, next test its 7mbps, all over the board now.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
> Behalf Of RickG
> Sent: Wednesday, March 24, 2010 11:25 PM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> They must. Not just wireless either. My Time Warner Tech says they
> burst all residential accounts.
>
> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>  wrote:
>> I think most of the WISPS that offer 6+ mbps services are
>> "bursting" for
>> like the first 30 seconds, then they fall back to something like
>> 1.5mbps.
>>
>> I asked myself the same question until I started to think about it,
>> they
> are
>> bursting, I'm sure of it...
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-
>> boun...@wispa.org] On
>> Behalf Of MDK
>> Sent: Wednesday, March 24, 2010 8:31 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> Yes, they can, but only a few clients per access point.   You
>> cannot do it
>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever
>> busy
> at
>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS
>> to
>> around 20% of my clients.
>>
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>>
>> --
>> From: "Mike Hammett" 
>> Sent: Wednesday, March 24, 2010 11:39 AM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> 

Re: [WISPA] Make a profit with lower pricing? Was: how to compete with $15 DSL

2010-03-25 Thread Robert West
A very well known example..

Dell.

Dell advertises $400.00 systems and laptops.  Anyone here ever end up with
one at the advertised price?  Probably not many.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Robert West
Sent: Thursday, March 25, 2010 10:55 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
with $15 DSL

We start at 29 bucks.  The way I think, you always need the "bait" to bring
them in, such as a low price.  It's all sales after that.  Bump up to a
higher tier, equipment insurance, service call plan...  etc.  On the face of
it, we look very inexpensive but the customer almost always elects to
upgrade or add on something.  My favorite is a customer who calls about the
$29.00 plan but ends up asking "Do you have anything faster?"  (Big Smile)

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Thursday, March 25, 2010 12:21 AM
To: WISPA General List
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
with $15 DSL

But what is your ARPU?

On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
> Hi,
>
> I have packages starting at $29.95/month and I'm quite profitable...
> have been for over 12 years now... :)
>
> Travis
> Microserv
>
> RickG wrote:
>> Bob,
>>
>> We do the same here. Day one ROI upon installation. Not having any
>> problems getting customers,  In fact, we're growing faster than we
>> ever have. Of course, there is a lot more to the cost of operating
>> than just ROI upon install. Our lowest plan is $49.99/month. Which is
>> the reason I responded to Jayson's post:
>>
>> Jayson Baker  wrote:
>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
>> guarantee minimums--not just an "up to" speed"
>>
>> I'm always game to learn something. Every business model I've ever
>> done only shows profit at $50/month ARPU. I'm just wondering if &
>> where I'm going wrong.
>> -RickG
>>
>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West 
wrote:
>>
>>> Using UBNT, we have a zero day ROI.  We pay the salesperson a commission
and
>>> the installer is paid by the job.  Thus, the install fee and first month
>>> service covers it all including the price of the radio/antenna.  After
that,
>>> the monthly charge comes with not much effort unless the customer turns
out
>>> to be high maintenance and with that, we just start charging for service
>>> calls and computer repairs.
>>>
>>> Just because one charges a small monthly fee doesn’t mean you can’t have
add
>>> on services, higher tiers or other profit areas.
>>>
>>> But even with that, we've had the "cheap skate" discussion before
 some
>>> people will go with the 15 buck slow service no matter what.  Let em'.
 You
>>> deal with that type of offer with quality, service and educating your
>>> market.  The worst thing you could do, in my opinion, is to try to join
in
>>> their game.  It only associates their low quality standards with you.
 Apple
>>> computers doesn’t sell $298 laptops for a reason.
>>>
>>> Bob-
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>> Behalf Of RickG
>>> Sent: Wednesday, March 24, 2010 3:29 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>> Sure but I'm more curious about the business model for making money at
>>> such low prices. UBNT is priced right and certainly helps but it would
>>> still be tough to make a profit at only $24.95/month. I havent seen
>>> one a financial discusion on the list in a very long time. I though
>>> market share models died a long time ago. Are people still out there
>>> losing money in the short term in order to make money on the long
>>> term?
>>>
>>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett 
>>> wrote:
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL


> If so, with what equipment?
>
> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
wrote:
>
>> Are you delivering that wireless?
>>
>> mc
>>
>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker

>> wrote:
>>
>>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo
gets
>>> you
>>> 20Mbps/6Mbps.
>>> We guarantee minimums--not just an "up to" speed.  A lot of people
>>> really
>>> like that too.
>>> Our packages: www.peakinter.net
>>>
>>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
wrote:
>>>
>>>
 One of the things you have to keep in mind, is that you really 

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Robert West
And, interestingly enough, the digital cable boxes that they have been
deploying lately have an integrated Docsis 3 modem.  Inactive of
course.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Glenn Kelley
Sent: Thursday, March 25, 2010 12:41 AM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Time Warner is a nightmare for a number of reasons...
They are still running docsis 2 for goodness sake.

While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -  
allowing for some pretty interesting speeds...
Docsis 3 is a huge step forward however - and would be a great deal  
for Time Warner to put into place...

In short - Docsis 2 only allows support for 1 channel - thus a  
throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple  
channels - and thus allows for each channel to push roughly 38mbps  -  
so - # of channels x 30Mbit/s is absolutely awesome

Not sure why they are not pushing this - ...

In short - with 4 downstream and 4 upstream channels - Docsis 3 gives  
122.88 Mbit/s
with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down  
and 122.88 up

Now if Comcast can do it - why cant Time Warner?


On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:

> Interesting that Time Warner bursts the residential accounts, their  
> Turbo
> service started out pretty consistent about 6 months ago with always  
> being
> 20+mbps. Now its "flakey" at best. One minute you run a speed test  
> and its
> 22mbps, next test its 7mbps, all over the board now.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of RickG
> Sent: Wednesday, March 24, 2010 11:25 PM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> They must. Not just wireless either. My Time Warner Tech says they
> burst all residential accounts.
>
> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser  
>  wrote:
>> I think most of the WISPS that offer 6+ mbps services are  
>> "bursting" for
>> like the first 30 seconds, then they fall back to something like  
>> 1.5mbps.
>>
>> I asked myself the same question until I started to think about it,  
>> they
> are
>> bursting, I'm sure of it...
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless- 
>> boun...@wispa.org] On
>> Behalf Of MDK
>> Sent: Wednesday, March 24, 2010 8:31 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> Yes, they can, but only a few clients per access point.   You  
>> cannot do it
>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever  
>> busy
> at
>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS  
>> to
>> around 20% of my clients.
>>
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>>
>> --
>> From: "Mike Hammett" 
>> Sent: Wednesday, March 24, 2010 11:39 AM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> --
>>> From: "RickG" 
>>> Sent: Monday, March 22, 2010 8:19 PM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
 If so, with what equipment?

 On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
> wrote:
> Are you delivering that wireless?
>
> mc
>
> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker  >
> wrote:
>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/ 
>> mo gets
>> you
>> 20Mbps/6Mbps.
>> We guarantee minimums--not just an "up to" speed.  A lot of  
>> people
>> really
>> like that too.
>> Our packages: www.peakinter.net
>>
>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
> wrote:
>>
>>> One of the things you have to keep in mind, is that you really  
>>> do
> have
>>> to
>>> offer your customers a decent value for their dollars.35  
>>> Bux for
> a
>>> fraction of a meg is darn steep pricing these days.   We offer  
>>> a 300K
>>> for
>>> 25
>>> and 2 meg for 38.50, which is reasonably competitive.
>>>
>>> You don't' need to be the cheapest to be "competitive", but  
>>> you can't
>>> be
>>> way
>>> outside of normal pricing.
>>>
>>> I'm thinking of throwing up some MIMO gear and offering  
>>> something
> like
>>> a 7
>>> meg service.Wa

Re: [WISPA] Interesting...

2010-03-25 Thread Robert West
I see that you understand, young Padawan.

:)

Bob-



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Kurt Fankhauser
Sent: Thursday, March 25, 2010 12:25 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Interesting...

Sounds like Sprint and Clearwire are just putting the yard sign out-front
for hiring 30 pizza delivery drivers 

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Larsen - Lists
Sent: Thursday, March 25, 2010 12:14 AM
To: WISPA General List
Subject: [WISPA] Interesting...

Clearwire steals the show at CTIA

http://www.muniwireless.com/2010/03/24/how-sprint-and-clearwire-stole-the-sh
ow-at-ctia/

Matt Larsen
vistabeam.com




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Re: [WISPA] Make a profit with lower pricing? Was: how to compete with $15 DSL

2010-03-25 Thread Robert West
We start at 29 bucks.  The way I think, you always need the "bait" to bring
them in, such as a low price.  It's all sales after that.  Bump up to a
higher tier, equipment insurance, service call plan...  etc.  On the face of
it, we look very inexpensive but the customer almost always elects to
upgrade or add on something.  My favorite is a customer who calls about the
$29.00 plan but ends up asking "Do you have anything faster?"  (Big Smile)

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Thursday, March 25, 2010 12:21 AM
To: WISPA General List
Subject: Re: [WISPA] Make a profit with lower pricing? Was: how to compete
with $15 DSL

But what is your ARPU?

On Thu, Mar 25, 2010 at 12:02 AM, Travis Johnson  wrote:
> Hi,
>
> I have packages starting at $29.95/month and I'm quite profitable...
> have been for over 12 years now... :)
>
> Travis
> Microserv
>
> RickG wrote:
>> Bob,
>>
>> We do the same here. Day one ROI upon installation. Not having any
>> problems getting customers,  In fact, we're growing faster than we
>> ever have. Of course, there is a lot more to the cost of operating
>> than just ROI upon install. Our lowest plan is $49.99/month. Which is
>> the reason I responded to Jayson's post:
>>
>> Jayson Baker  wrote:
>> "$24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets you 20Mbps/6Mbps. We
>> guarantee minimums--not just an "up to" speed"
>>
>> I'm always game to learn something. Every business model I've ever
>> done only shows profit at $50/month ARPU. I'm just wondering if &
>> where I'm going wrong.
>> -RickG
>>
>> On Wed, Mar 24, 2010 at 6:34 PM, Robert West 
wrote:
>>
>>> Using UBNT, we have a zero day ROI.  We pay the salesperson a commission
and
>>> the installer is paid by the job.  Thus, the install fee and first month
>>> service covers it all including the price of the radio/antenna.  After
that,
>>> the monthly charge comes with not much effort unless the customer turns
out
>>> to be high maintenance and with that, we just start charging for service
>>> calls and computer repairs.
>>>
>>> Just because one charges a small monthly fee doesn’t mean you can’t have
add
>>> on services, higher tiers or other profit areas.
>>>
>>> But even with that, we've had the "cheap skate" discussion before
 some
>>> people will go with the 15 buck slow service no matter what.  Let em'.
 You
>>> deal with that type of offer with quality, service and educating your
>>> market.  The worst thing you could do, in my opinion, is to try to join
in
>>> their game.  It only associates their low quality standards with you.
 Apple
>>> computers doesn’t sell $298 laptops for a reason.
>>>
>>> Bob-
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>> Behalf Of RickG
>>> Sent: Wednesday, March 24, 2010 3:29 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>> Sure but I'm more curious about the business model for making money at
>>> such low prices. UBNT is priced right and certainly helps but it would
>>> still be tough to make a profit at only $24.95/month. I havent seen
>>> one a financial discusion on the list in a very long time. I though
>>> market share models died a long time ago. Are people still out there
>>> losing money in the short term in order to make money on the long
>>> term?
>>>
>>> On Wed, Mar 24, 2010 at 2:39 PM, Mike Hammett 
>>> wrote:
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL


> If so, with what equipment?
>
> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
wrote:
>
>> Are you delivering that wireless?
>>
>> mc
>>
>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker

>> wrote:
>>
>>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo
gets
>>> you
>>> 20Mbps/6Mbps.
>>> We guarantee minimums--not just an "up to" speed.  A lot of people
>>> really
>>> like that too.
>>> Our packages: www.peakinter.net
>>>
>>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
wrote:
>>>
>>>
 One of the things you have to keep in mind, is that you really do
have
 to
 offer your customers a decent value for their dollars.    35 Bux
for a
 fraction of a meg is darn steep pricing these days.   We offer a
300K
 for
 25
 and 2 meg for 38.50, which is reasonably competitive.

 You don't' need to be the cheapest to be "competitive", but you
can't
 be
 way
 outside of normal pricing.

 I'm thinking 

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Robert West
I've noticed Time Warner having speed issues as well.  It must be system
wide.



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Kurt Fankhauser
Sent: Wednesday, March 24, 2010 11:29 PM
To: 'WISPA General List'
Subject: Re: [WISPA] how to compete with $15 DSL

Interesting that Time Warner bursts the residential accounts, their Turbo
service started out pretty consistent about 6 months ago with always being
20+mbps. Now its "flakey" at best. One minute you run a speed test and its
22mbps, next test its 7mbps, all over the board now.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Wednesday, March 24, 2010 11:25 PM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

They must. Not just wireless either. My Time Warner Tech says they
burst all residential accounts.

On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser  wrote:
> I think most of the WISPS that offer 6+ mbps services are "bursting" for
> like the first 30 seconds, then they fall back to something like 1.5mbps.
>
> I asked myself the same question until I started to think about it, they
are
> bursting, I'm sure of it...
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of MDK
> Sent: Wednesday, March 24, 2010 8:31 PM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> Yes, they can, but only a few clients per access point.   You cannot do it
> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy
at
> the same time.   But I'm seeing sustained 2mbit transfers for HOURS to
> around 20% of my clients.
>
> ++
> Neofast, Inc, Making internet easy
> 541-969-8200  509-386-4589
> ++
>
> --
> From: "Mike Hammett" 
> Sent: Wednesday, March 24, 2010 11:39 AM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --
>> From: "RickG" 
>> Sent: Monday, March 22, 2010 8:19 PM
>> To: "WISPA General List" 
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>>> If so, with what equipment?
>>>
>>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
wrote:
 Are you delivering that wireless?

 mc

 On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
 wrote:
> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets
> you
> 20Mbps/6Mbps.
> We guarantee minimums--not just an "up to" speed.  A lot of people
> really
> like that too.
> Our packages: www.peakinter.net
>
> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
wrote:
>
>> One of the things you have to keep in mind, is that you really do
have
>> to
>> offer your customers a decent value for their dollars.    35 Bux for
a
>> fraction of a meg is darn steep pricing these days.   We offer a 300K
>> for
>> 25
>> and 2 meg for 38.50, which is reasonably competitive.
>>
>> You don't' need to be the cheapest to be "competitive", but you can't
>> be
>> way
>> outside of normal pricing.
>>
>> I'm thinking of throwing up some MIMO gear and offering something
like
>> a 7
>> meg service.    Was thinking of making it about 75 / mo.    Not the
>> cheapest.   Not the most expensive, either.     What would 7 meg be
in
>> your
>> area?
>>
>>
>>
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>>
>> --
>> From: "Kurt Fankhauser" 
>> Sent: Sunday, March 14, 2010 8:05 AM
>> To: "'WISPA General List'" 
>> Subject: [WISPA] how to compete with $15 DSL
>>
>> > Local phone company here just expanded their DSL coverage area and
>> > mailed
>> > out fliers to everyone for $15 DSL. I see no mention of it being a
>> > promotional price. One person said as long as you have it they will
>> > not
>> > raise the rate from $15. Think its for 768k service. Anyways we are
>> > getting
>> > about 1 person a day switching from our $35/month/768k wireless
>> > service
>> to
>> > this DSL. Does anyone have any suggestions as to how to retain
these
>> > customers They are not even giving us a chance to offer them a
>> > lower
>> > price as they all already have the DSL turned on and been u

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Robert West
Like Road Runners "Turbo Boost".  They make it out to be a big deal.


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Kurt Fankhauser
Sent: Wednesday, March 24, 2010 11:20 PM
To: 'WISPA General List'
Subject: Re: [WISPA] how to compete with $15 DSL

I think most of the WISPS that offer 6+ mbps services are "bursting" for
like the first 30 seconds, then they fall back to something like 1.5mbps. 

I asked myself the same question until I started to think about it, they are
bursting, I'm sure of it...

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of MDK
Sent: Wednesday, March 24, 2010 8:31 PM
To: WISPA General List
Subject: Re: [WISPA] how to compete with $15 DSL

Yes, they can, but only a few clients per access point.   You cannot do it 
with 30 clients on an 11A ap.  You can if only 2-4 clients are ever busy at 
the same time.   But I'm seeing sustained 2mbit transfers for HOURS to 
around 20% of my clients.

++
Neofast, Inc, Making internet easy
541-969-8200  509-386-4589
++

--
From: "Mike Hammett" 
Sent: Wednesday, March 24, 2010 11:39 AM
To: "WISPA General List" 
Subject: Re: [WISPA] how to compete with $15 DSL

> Mikrotik, StarOS, or UBNT could all deliver those speeds.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> --
> From: "RickG" 
> Sent: Monday, March 22, 2010 8:19 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] how to compete with $15 DSL
>
>> If so, with what equipment?
>>
>> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho  wrote:
>>> Are you delivering that wireless?
>>>
>>> mc
>>>
>>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker 
>>> wrote:
 That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/mo gets
 you
 20Mbps/6Mbps.
 We guarantee minimums--not just an "up to" speed.  A lot of people
 really
 like that too.
 Our packages: www.peakinter.net

 On Mon, Mar 15, 2010 at 11:14 PM, MDK  wrote:

> One of the things you have to keep in mind, is that you really do have
> to
> offer your customers a decent value for their dollars.35 Bux for a
> fraction of a meg is darn steep pricing these days.   We offer a 300K
> for
> 25
> and 2 meg for 38.50, which is reasonably competitive.
>
> You don't' need to be the cheapest to be "competitive", but you can't
> be
> way
> outside of normal pricing.
>
> I'm thinking of throwing up some MIMO gear and offering something like
> a 7
> meg service.Was thinking of making it about 75 / mo.Not the
> cheapest.   Not the most expensive, either. What would 7 meg be in
> your
> area?
>
>
>
> ++
> Neofast, Inc, Making internet easy
> 541-969-8200  509-386-4589
> ++
>
> --
> From: "Kurt Fankhauser" 
> Sent: Sunday, March 14, 2010 8:05 AM
> To: "'WISPA General List'" 
> Subject: [WISPA] how to compete with $15 DSL
>
> > Local phone company here just expanded their DSL coverage area and
> > mailed
> > out fliers to everyone for $15 DSL. I see no mention of it being a
> > promotional price. One person said as long as you have it they will
> > not
> > raise the rate from $15. Think its for 768k service. Anyways we are
> > getting
> > about 1 person a day switching from our $35/month/768k wireless
> > service
> to
> > this DSL. Does anyone have any suggestions as to how to retain these
> > customers They are not even giving us a chance to offer them a
> > lower
> > price as they all already have the DSL turned on and been using it
> > for a
> > month before they cancel ours.
> >
> >
> >
> > Kurt Fankhauser
> > WAVELINC
> > P.O. Box 126
> > Bucyrus, OH 44820
> > 419-562-6405
> > www.wavelinc.com
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
>


> > WISPA Wants You! Join today!
> > http://signup.wispa.org/
> >
>


> >
> > WISPA Wireless List: wireless@wispa.org
> >
> > Subscribe/Unsubscribe:
> > http://lists.wispa.org/mailman/listinfo/wireless
> >
> > Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
>


> WISPA Wants You! 

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Jeremie Chism
Some of the modems can be flashed and work with 3.0.

Sent from my iPhone

On Mar 25, 2010, at 12:18 AM, Josh Luthman  
 wrote:

> Does it have reverse compatibility with the old modems and cabling?
> If it's a software upgrade they'd be dumb not to.  If it's a lot of
> hardware the cost may not justify the update.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> “Success is not final, failure is not fatal: it is the courage to
> continue that counts.”
> --- Winston Churchill
>
>
>
> On Thu, Mar 25, 2010 at 1:07 AM, Glenn Kelley   
> wrote:
>> well - i think they dont for a few reasons...
>> But the point is - they can.   for most systems it is a pretty simple
>> update...
>>
>> I am not saying simply sell it at the same price mind you... but ...
>> if they can charge $200 vs $50 - thats a heck of a revenue  
>> increase...
>>
>> love the Churchill statement btw :-)
>>
>> On Mar 25, 2010, at 12:45 AM, Josh Luthman wrote:
>>
>>> Why do it...?
>>>
>>> If TWC has customers why upgrade them and give them better  
>>> speeds?  I
>>> doubt a significant number of people are switching from TWC to  
>>> another
>>> provider for higher speeds.
>>>
>>> Why aren't you replacing every one of your 5.7 APs with the pmp430?
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> “Success is not final, failure is not fatal: it is the courage to
>>> continue that counts.”
>>> --- Winston Churchill
>>>
>>>
>>>
>>> On Thu, Mar 25, 2010 at 12:41 AM, Glenn Kelley 
>>> wrote:
 Time Warner is a nightmare for a number of reasons...
 They are still running docsis 2 for goodness sake.

 While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
 allowing for some pretty interesting speeds...
 Docsis 3 is a huge step forward however - and would be a great deal
 for Time Warner to put into place...

 In short - Docsis 2 only allows support for 1 channel - thus a
 throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
 channels - and thus allows for each channel to push roughly  
 38mbps  -
 so - # of channels x 30Mbit/s is absolutely awesome

 Not sure why they are not pushing this - ...

 In short - with 4 downstream and 4 upstream channels - Docsis 3  
 gives
 122.88 Mbit/s
 with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
 and 122.88 up

 Now if Comcast can do it - why cant Time Warner?


 On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:

> Interesting that Time Warner bursts the residential accounts,  
> their
> Turbo
> service started out pretty consistent about 6 months ago with  
> always
> being
> 20+mbps. Now its "flakey" at best. One minute you run a speed test
> and its
> 22mbps, next test its 7mbps, all over the board now.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless- 
> boun...@wispa.org]
> On
> Behalf Of RickG
> Sent: Wednesday, March 24, 2010 11:25 PM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> They must. Not just wireless either. My Time Warner Tech says they
> burst all residential accounts.
>
> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>  wrote:
>> I think most of the WISPS that offer 6+ mbps services are
>> "bursting" for
>> like the first 30 seconds, then they fall back to something like
>> 1.5mbps.
>>
>> I asked myself the same question until I started to think about  
>> it,
>> they
> are
>> bursting, I'm sure of it...
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-
>> boun...@wispa.org] On
>> Behalf Of MDK
>> Sent: Wednesday, March 24, 2010 8:31 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> Yes, they can, but only a few clients per access point.   You
>> cannot do it
>> with 30 clients on an 11A ap.  You can if only 2-4 clients are  
>> ever
>> busy
> at
>> the same time.   But I'm seeing sustained 2mbit transfers for  
>> HOURS
>> to
>> around 20% of my clients.
>>
>> ++
>> Neofast, Inc, Making internet easy
>> 541-969-8200  509-386-4589
>> ++
>>
>> --
>> From: "Mike Hammett" 
>> Sent: Wednesday, March 24, 2010 11:39 AM
>> To: "WISPA Genera

Re: [WISPA] how to compete with $15 DSL

2010-03-25 Thread Jeremie Chism
Docsis 3.0 is available here and while the do have higher download  
speeds, the upload has not improved and stays at a little over 2 mb.  
That is where we compete with higher upload and more reliable  
service.  Also if you have a problem we are on the way. Comcast may be  
tomorrow or the next day.

Sent from my iPhone

On Mar 24, 2010, at 11:41 PM, Glenn Kelley  wrote:

> Time Warner is a nightmare for a number of reasons...
> They are still running docsis 2 for goodness sake.
>
> While Docsis 2 was a great step forward over 1 - running @ 6.4MHz -
> allowing for some pretty interesting speeds...
> Docsis 3 is a huge step forward however - and would be a great deal
> for Time Warner to put into place...
>
> In short - Docsis 2 only allows support for 1 channel - thus a
> throughput of 30.72Mbit/s  - where as Docsis 3 allows for multiple
> channels - and thus allows for each channel to push roughly 38mbps  -
> so - # of channels x 30Mbit/s is absolutely awesome
>
> Not sure why they are not pushing this - ...
>
> In short - with 4 downstream and 4 upstream channels - Docsis 3 gives
> 122.88 Mbit/s
> with 8 channels down and 4 upstream - Docsis 3 gives 343Mbit/s down
> and 122.88 up
>
> Now if Comcast can do it - why cant Time Warner?
>
>
> On Mar 24, 2010, at 11:29 PM, Kurt Fankhauser wrote:
>
>> Interesting that Time Warner bursts the residential accounts, their
>> Turbo
>> service started out pretty consistent about 6 months ago with always
>> being
>> 20+mbps. Now its "flakey" at best. One minute you run a speed test
>> and its
>> 22mbps, next test its 7mbps, all over the board now.
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
>> On
>> Behalf Of RickG
>> Sent: Wednesday, March 24, 2010 11:25 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] how to compete with $15 DSL
>>
>> They must. Not just wireless either. My Time Warner Tech says they
>> burst all residential accounts.
>>
>> On Wed, Mar 24, 2010 at 11:20 PM, Kurt Fankhauser
>>  wrote:
>>> I think most of the WISPS that offer 6+ mbps services are
>>> "bursting" for
>>> like the first 30 seconds, then they fall back to something like
>>> 1.5mbps.
>>>
>>> I asked myself the same question until I started to think about it,
>>> they
>> are
>>> bursting, I'm sure of it...
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>> boun...@wispa.org] On
>>> Behalf Of MDK
>>> Sent: Wednesday, March 24, 2010 8:31 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
>>> Yes, they can, but only a few clients per access point.   You
>>> cannot do it
>>> with 30 clients on an 11A ap.  You can if only 2-4 clients are ever
>>> busy
>> at
>>> the same time.   But I'm seeing sustained 2mbit transfers for HOURS
>>> to
>>> around 20% of my clients.
>>>
>>> ++
>>> Neofast, Inc, Making internet easy
>>> 541-969-8200  509-386-4589
>>> ++
>>>
>>> --
>>> From: "Mike Hammett" 
>>> Sent: Wednesday, March 24, 2010 11:39 AM
>>> To: "WISPA General List" 
>>> Subject: Re: [WISPA] how to compete with $15 DSL
>>>
 Mikrotik, StarOS, or UBNT could all deliver those speeds.


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: "RickG" 
 Sent: Monday, March 22, 2010 8:19 PM
 To: "WISPA General List" 
 Subject: Re: [WISPA] how to compete with $15 DSL

> If so, with what equipment?
>
> On Mon, Mar 22, 2010 at 1:35 PM, Marco Coelho 
>> wrote:
>> Are you delivering that wireless?
>>
>> mc
>>
>> On Tue, Mar 16, 2010 at 9:08 PM, Jayson Baker >>
>> wrote:
>>> That's what we did.  $24.95/mo gets you 12Mbps/6Mbps.  $49.95/
>>> mo gets
>>> you
>>> 20Mbps/6Mbps.
>>> We guarantee minimums--not just an "up to" speed.  A lot of
>>> people
>>> really
>>> like that too.
>>> Our packages: www.peakinter.net
>>>
>>> On Mon, Mar 15, 2010 at 11:14 PM, MDK 
>> wrote:
>>>
 One of the things you have to keep in mind, is that you really
 do
>> have
 to
 offer your customers a decent value for their dollars.35
 Bux for
>> a
 fraction of a meg is darn steep pricing these days.   We offer
 a 300K
 for
 25
 and 2 meg for 38.50, which is reasonably competitive.

 You don't' need to be the cheapest to be "competitive", but
 you can't
 be
 way
 outside of normal pricing.

 I'm