Re: [WIRELESS-LAN] Cisco AP2800 failure rate

[Jeffrey D. Sessler]

I’ve got a metric ton of 3800’s and 2800’s spanning FCS (first customer ship) 
to less than a month old and have had zero failures.

I agree with one of the other posters that even with no lights displayed, there 
can be action on the console port.

Was the initial failure when connected to a POE switch or using an injector? 
Cisco switches/injectors or third-party?

Jeff

From: "wireless-lan@listserv.educause.edu"  
on behalf of Sam Ziadeh 
Reply-To: "wireless-lan@listserv.educause.edu" 

Date: Thursday, August 16, 2018 at 7:39 AM
To: "wireless-lan@listserv.educause.edu" 
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I’m curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Jason Cook]

180x 2800's currently on 8.2.167.6 with most over a year old.

We haven't noticed any issues with 2800's so far... plenty of 2702 and 3602's 
with their old flash bug but 28's stable

--
Jason Cook
Information Technology and Digital Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

CRICOS Provider Number 00123M
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-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Curtis K. Larsen
Sent: Friday, 17 August 2018 7:31 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

We just turned up a new building with about 80 APs.  6 of them were stuck 
"waiting for uplink".  We think it's this bug:  
https://quickview.cloudapps.cisco.com/quickview/bug/CSCva34879


--
Curtis K. Larsen
Senior Network Engineer
University of Utah IT/CIS
Office 801-587-1313



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Daniel Joseph Infantino 

Sent: Thursday, August 16, 2018 8:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

We have had hundreds come to us recently that were in various stages of reboot 
loop right out of the box - Cisco designed a custom patch for us because they 
claimed it was a bug with early 8.5 code. It seems to me that it must be 
something related to the hardware or the manner in which they were prepped at 
factory, because we never changed our environment.  Pre- Spring 2018 we had no 
problems with new 2802's joining. So, even though we might not have the exact 
same problem - I suspect that QA has not been wonderful on these.. Curious what 
code you are running?  Are the units bricked, or just rebooting? Cisco may be 
able to do a similar patch for you so that you don't have to RMA seventy units.


Daniel Infantino
Sr. Wireless Engineer
Networking and Telecommunications
Clemson University
864-656-2609

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture University Networking & 
Infrastructure Information Technology Services Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: Cisco AP2800 failure rate

[Curtis K. Larsen]

We just turned up a new building with about 80 APs.  6 of them were stuck 
"waiting for uplink".  We think it's this bug:  
https://quickview.cloudapps.cisco.com/quickview/bug/CSCva34879


--
Curtis K. Larsen
Senior Network Engineer
University of Utah IT/CIS
Office 801-587-1313



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Daniel Joseph Infantino 

Sent: Thursday, August 16, 2018 8:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

We have had hundreds come to us recently that were in various stages of reboot 
loop right out of the box – Cisco designed a custom patch for us because they 
claimed it was a bug with early 8.5 code. It seems to me that it must be 
something related to the hardware or the manner in which they were prepped at 
factory, because we never changed our environment.  Pre- Spring 2018 we had no 
problems with new 2802’s joining. So, even though we might not have the exact 
same problem – I suspect that QA has not been wonderful on these.. Curious what 
code you are running?  Are the units bricked, or just rebooting? Cisco may be 
able to do a similar patch for you so that you don’t have to RMA seventy units.


Daniel Infantino
Sr. Wireless Engineer
Networking and Telecommunications
Clemson University
864-656-2609

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I’m curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] eduroam ssid on RTS

[Philippe Hanset]

Hello Nancy,

eduroam in a bus, this is exciting! 

3 things that come to my mind as far as eduroam is concerned for your design:

1) Not helpful, more of a heads up:  The connector agreement with Internet2  
asks to not connect Wi-Fi networks that you don't own/control (in this case you 
are running the APs, so it is complicated).
The main intention of that statement in the contract is to make sure that you 
can access logs in case of abuse/DMCA and that those logs are respected as far 
as privacy of users is concerned (GDPR etc…), and that locations
don’t start connecting everyone and anyone in the neighborhood or beyond.
So, when you connect infrastructure make sure that it is or it stays under your 
control and ownership.

2) If you want to remove the responsibility of connecting those 
experiments/unusual infrastructure connect them directly to us (ANYROAM). 
Anyone connecting their Wi-Fi  as SP-only (Service Provider Only, your Wi-Fi 
only) incurs no charge. The other beauty of connecting directly to us, we will 
send you usage reports about the bus independently from UFL.
This said, in your case, because so many students of UFL will be on that bus, 
it makes more sense to connect it to your own RADIUS servers for latency and 
shortest path. So much for 1) and 2) …but I had to explain the reasoning :)

3) So, if  you decide that you prefer to handle this locally, no problem, we 
can still send you independent reports! If you are interested in that feature 
(we are developing this feature right now), stamp your requests coming from the 
bus with a different operator-name. You can do this either in your Wi-Fi 
controllers or your RADIUS servers. Stamp it with 1bus.ufl.edu 
 (basically 1*.ufl.edu ). 1flu.edu 
 is your main Operator-Name.

This idea of stamping with a sub-realm in the Operator-name is the same for all 
eduroam operators in the US. If you want to differentiate various service 
locations in your reports, you will be able to do this in the future.
It will appear in your Bar chart as a bar with different colors withing the bar 
for each sub-Operator (so don't have too many or it will be unreadable!).

If you have cool eduroam locations that you have enabled please share with us.
(e.g. in the town of Blacksburg, VA, next to Virginia tech, a local ISP (GoGig) 
has turned eduroam on across town. We have seen a peak usage of 7800 devices in 
a day…amazing!)

Hope this helps,

Philippe

Philippe Hanset, CEO
www.anyroam.net
www.eduroam.us
+1 (865) 236-0770

GPG key id: 0xF2636F9C






> On Aug 16, 2018, at 8:09 AM, Watson,Nancy A  wrote:
> 
> ​I am involved in a joint project with RTS to run eduroam on  the city buses 
> that pass through our campus to service the students.  We are currently a 
> Cisco Shop and I was curious if anyone has done anything like this with Cisco 
> or any other vendor.
> 
> Thanks,
> Nancy
>  Nancy Watson   
>  Engineer, Network Services - UFIT
>   
>  nwat...@ufl.edu , (352) 273-1057 
> ** Participation and subscription information for this EDUCAUSE 
> Constituent Group discussion list can be found at 
> http://www.educause.edu/discuss .


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: [WIRELESS-LAN] Cisco AP2800 failure rate

[Mike Atkins]

We have 1,300 Cisco 2802I access points installed on main campus and have
not noticed any issues.  If I remember correctly, our first deployment of
2802i was mid/late 2016.  I think all 80 of those access points are still
functioning today.  We have replaced a handful but those replacements have
been from water/lightning/construction damage.  We are running a mix of 8.2
and 8.3 code for different parts of campus.



Any chance your failed units are in a really high temperature area? (say
95+ for long periods of time)











*Mike Atkins *

Network Engineer

Office of Information Technology

University of Notre Dame

Phone: 574-631-7210





   .__o

   - _-\_<,

   ---  (*)/'(*)



*From:* The EDUCAUSE Wireless Issues Constituent Group Listserv <
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Sam Ziadeh
*Sent:* Thursday, August 16, 2018 9:30 AM
*To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
*Subject:* [WIRELESS-LAN] Cisco AP2800 failure rate



Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch
of ~500 recently installed Aps, we have had roughly 70 fail. Some were
online for a month, but some only a few days.

Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I’m curious if this is a more wide
spread problem.



-

Sam Ziadeh

Manager, Network Engineering & Architecture

University Networking & Infrastructure

Information Technology Services

Louisiana State University

(225) 578-0074

szia...@lsu.edu



** Participation and subscription information for this EDUCAUSE
Constituent Group discussion list can be found at
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] eduroam ssid on RTS

[James Helzerman]

We have been using a Cisco 829 with the PoE module and a Cisco 2702i on one
of our campus buses with good success for a 4 months now.  There is not a
huge bandwidth usage as most people seem to be on the bus less than 5
minutes but its there if they want to use it.  We disabled the 829 AP
because it doesnt have all the abilities a 2700 has such as 802.11ac.  In
addition we are doing some research based on the data collected from our
controllers and it needs to be a regular AP for it to work with what we
have built so far.

We have the Cisco 829 create a vpn tunnel to our vpn appliance.  The CAPWAP
request from the AP is what signals the tunnel to be created otherwise the
829 wont create the tunnel.  Basically it needs traffic to originate on the
router to some place outside for it to setup the tunnel.  Once up its good
to go.  Our buses are completely powered down each night.

-Jimmy

-- 
James Helzerman
Wireless Network Engineer
University of Michigan - ITS
Phone: 734-615-9541


On Thu, Aug 16, 2018 at 10:08 AM, Watson,Nancy A  wrote:

> We have eduroam on our Cisco Campus Controllers working well.  I need to
> transition from campus to a bus and have that be a good experience over
> 4G.  I am looking for someone that has done eduroam on buses and how they
> approached that.
>
>
> I am testing mobile routers on the bus, included in the test are pepwave,
> cradlepoint and cisco 829.  I am using a Cisco AP with the non-Cisco vendor
> to build a capwap tunnel back to campus over 4G.  On the Cisco 829 I am
> using an embedded ap with capwap tunnel.  I also have a dmvpn 829 setup
> with embedded ap.
>
>
> There may be another solution that I am missing.
>
>
> Thank you for your response.
>
> Nancy
>
>
>
> --
>  Nancy Watson
>  Engineer, Network Services - UFIT
>
>  nwat...@ufl.edu, (352) 273-1057
> --
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of Yahya M. Jaber <
> yahya.ja...@kaust.edu.sa>
> *Sent:* Thursday, August 16, 2018 9:24 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] eduroam ssid on RTS
>
>
> Hi Nancy,
>
>
>
> To be exact, what kind of info do you want? How to setup eduroam? How to
> setup wifi on buses?
>
>
>
> *Yahya Jaber*.
>
> Sr. Wireless Engineer
>
> IT Network & Communications – Engineering
>
> Building 14, Level 3, Rm 308-WS07
>
> KAUST 23955-6900 Thuwal, KSA
>
>
>
> Email yahya.ja...@kaust.edu.sa
>
> Office +966 (0) 12 8081237
>
> Mobile +966 (0) 558697555
>
> On Call Rotation Mobile: +966 54 470 1177
>
>
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Watson,Nancy A
> *Sent:* Thursday, August 16, 2018 15:10
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* [WIRELESS-LAN] eduroam ssid on RTS
>
>
>
> ​I am involved in a joint project with RTS to run eduroam on  the city
> buses that pass through our campus to service the students.  We are
> currently a Cisco Shop and I was curious if anyone has done anything like
> this with Cisco or any other vendor.
>
>
>
> Thanks,
>
> Nancy
> --
>
>  Nancy Watson
>  Engineer, Network Services - UFIT
>
>  nwat...@ufl.edu, (352) 273-1057
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss
> .
>
>
> --
> This message and its contents including attachments are intended solely
> for the original recipient. If you are not the intended recipient or have
> received this message in error, please notify me immediately and delete
> this message from your computer system. Any unauthorized use or
> distribution is prohibited. Please consider the environment before printing
> this email.
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss
> .
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
>


-- 
James Helzerman
Wireless Network Engineer
University of Michigan - ITS
Phone: 734-615-9541

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Sam Ziadeh]

All,

We are using the internal antenna version of the 2802 and running 8.5.135.0 on 
the WLC's.
The AP's are completely bricked/fried. No lights. We tried POE switches, POE 
injectors, and a power supply on a handful of them with no luck.

-Sam

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Daniel Joseph Infantino
Sent: Thursday, August 16, 2018 9:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

We have had hundreds come to us recently that were in various stages of reboot 
loop right out of the box - Cisco designed a custom patch for us because they 
claimed it was a bug with early 8.5 code. It seems to me that it must be 
something related to the hardware or the manner in which they were prepped at 
factory, because we never changed our environment.  Pre- Spring 2018 we had no 
problems with new 2802's joining. So, even though we might not have the exact 
same problem - I suspect that QA has not been wonderful on these.. Curious what 
code you are running?  Are the units bricked, or just rebooting? Cisco may be 
able to do a similar patch for you so that you don't have to RMA seventy units.

 

 

Daniel Infantino
Sr. Wireless Engineer
Networking and Telecommunications
Clemson University
864-656-2609

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

 

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.

Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

 

-

Sam Ziadeh

Manager, Network Engineering & Architecture

University Networking & Infrastructure

Information Technology Services

Louisiana State University

(225) 578-0074

szia...@lsu.edu  

 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss  . 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Swartz, Pola]

We are running over 7700 2802i units on 8.5.131 without issue.  They have been 
online for over 1 year.  What code are you running?

Smile,
Pola Swartz
WAN/Wireless Infrastructure Manager
Department of Technology Services
Denver Public Schools
720-423-3603
Good Enough...Isn't

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Ian Lyons
Sent: Thursday, August 16, 2018 8:44 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

What code are you running?  There have been numerous reports (on this listserv) 
about 2800's and code glitches.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Cisco AP2800 failure rate

[Mccormick, Kevin]

Were these 2802i v2? We just started installing about 300 last week.

Kevin McCormick 
Network Administrator
University Technology - Western Illinois University
ke-mccorm...@wiu.edu | (309) 298-1335 <3092981335> | Morgan Hall 106b
Connect with uTech: Website  | Facebook
 | Twitter



On Thu, Aug 16, 2018 at 8:29 AM, Sam Ziadeh  wrote:

> Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a
> batch of ~500 recently installed Aps, we have had roughly 70 fail. Some
> were online for a month, but some only a few days.
>
> Typically they will fail after a powercycle or loss of power.
> We are working with Cisco on this, but I’m curious if this is a more wide
> spread problem.
>
>
>
> -
>
> Sam Ziadeh
>
> Manager, Network Engineering & Architecture
>
> University Networking & Infrastructure
>
> Information Technology Services
>
> Louisiana State University
>
> (225) 578-0074
>
> szia...@lsu.edu
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Daniel Joseph Infantino]

We have had hundreds come to us recently that were in various stages of reboot 
loop right out of the box - Cisco designed a custom patch for us because they 
claimed it was a bug with early 8.5 code. It seems to me that it must be 
something related to the hardware or the manner in which they were prepped at 
factory, because we never changed our environment.  Pre- Spring 2018 we had no 
problems with new 2802's joining. So, even though we might not have the exact 
same problem - I suspect that QA has not been wonderful on these.. Curious what 
code you are running?  Are the units bricked, or just rebooting? Cisco may be 
able to do a similar patch for you so that you don't have to RMA seventy units.


Daniel Infantino
Sr. Wireless Engineer
Networking and Telecommunications
Clemson University
864-656-2609

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Cisco AP2800 failure rate

[Alan D Wang]

Sam,
Out of the roughly 400 2802 we have, 2 have failed due to experiencing boot
room image checksum failures. The symptoms show up after a power cycle, AP
draws power but status led stays off. If you console the AP you get
nothing. Cisco has bug id CSCvf47017 in reference to this problem.


On Thu, Aug 16, 2018, 10:39 Sam Ziadeh  wrote:

> Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a
> batch of ~500 recently installed Aps, we have had roughly 70 fail. Some
> were online for a month, but some only a few days.
>
> Typically they will fail after a powercycle or loss of power.
> We are working with Cisco on this, but I’m curious if this is a more wide
> spread problem.
>
>
>
> -
>
> Sam Ziadeh
>
> Manager, Network Engineering & Architecture
>
> University Networking & Infrastructure
>
> Information Technology Services
>
> Louisiana State University
>
> (225) 578-0074
>
> szia...@lsu.edu
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
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Re: [WIRELESS-LAN] Cisco AP2800 failure rate

[Jason Watts]

No(not yet??) but we just deployed a bunch. Are you talking about the
internal antenna models or external antennas? Which software version are
you running on?

*Jason Watts* | Senior Network Administrator

*PRATT INSTITUTE*



On Thu, Aug 16, 2018 at 10:39 AM Sam Ziadeh  wrote:

> Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a
> batch of ~500 recently installed Aps, we have had roughly 70 fail. Some
> were online for a month, but some only a few days.
>
> Typically they will fail after a powercycle or loss of power.
> We are working with Cisco on this, but I’m curious if this is a more wide
> spread problem.
>
>
>
> -
>
> Sam Ziadeh
>
> Manager, Network Engineering & Architecture
>
> University Networking & Infrastructure
>
> Information Technology Services
>
> Louisiana State University
>
> (225) 578-0074
>
> szia...@lsu.edu
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Legge, Jeffry]

I am seeing a lot of 3702 failures after bldg. power outages.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: Cisco AP2800 failure rate

[Ian Lyons]

What code are you running?  There have been numerous reports (on this listserv) 
about 2800's and code glitches.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 On Behalf Of Sam Ziadeh
Sent: Thursday, August 16, 2018 9:30 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] eduroam ssid on RTS

[Joseph Bernard]

While we haven’t done this exactly, he have hooked up a WAP to a cradlepoint 
and allowed it to connect back to the campus controller.  I don’t know how well 
it would do losing connection all the time though.

Thanks,
Joseph B.


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of "Watson,Nancy A" 

Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 

Date: Thursday, August 16, 2018 at 8:37 AM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: [WIRELESS-LAN] eduroam ssid on RTS


​I am involved in a joint project with RTS to run eduroam on  the city buses 
that pass through our campus to service the students.  We are currently a Cisco 
Shop and I was curious if anyone has done anything like this with Cisco or any 
other vendor.


Thanks,
Nancy

 Nancy Watson
 Engineer, Network Services - UFIT
 nwat...@ufl.edu, (352) 273-1057
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: eduroam ssid on RTS

[Watson,Nancy A]

We have eduroam on our Cisco Campus Controllers working well.  I need to 
transition from campus to a bus and have that be a good experience over 4G.  I 
am looking for someone that has done eduroam on buses and how they approached 
that.


I am testing mobile routers on the bus, included in the test are pepwave, 
cradlepoint and cisco 829.  I am using a Cisco AP with the non-Cisco vendor to 
build a capwap tunnel back to campus over 4G.  On the Cisco 829 I am using an 
embedded ap with capwap tunnel.  I also have a dmvpn 829 setup with embedded ap.


There may be another solution that I am missing.


Thank you for your response.

Nancy



 Nancy Watson
 Engineer, Network Services - UFIT
 nwat...@ufl.edu, (352) 273-1057

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Yahya M. Jaber 

Sent: Thursday, August 16, 2018 9:24 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam ssid on RTS

Hi Nancy,

To be exact, what kind of info do you want? How to setup eduroam? How to setup 
wifi on buses?

Yahya Jaber.
Sr. Wireless Engineer
IT Network & Communications - Engineering
Building 14, Level 3, Rm 308-WS07
KAUST 23955-6900 Thuwal, KSA

Email yahya.ja...@kaust.edu.sa
Office +966 (0) 12 8081237
Mobile +966 (0) 558697555
On Call Rotation Mobile: +966 54 470 1177

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Watson,Nancy A
Sent: Thursday, August 16, 2018 15:10
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] eduroam ssid on RTS


?I am involved in a joint project with RTS to run eduroam on  the city buses 
that pass through our campus to service the students.  We are currently a Cisco 
Shop and I was curious if anyone has done anything like this with Cisco or any 
other vendor.


Thanks,
Nancy

 Nancy Watson
 Engineer, Network Services - UFIT
 nwat...@ufl.edu, (352) 273-1057
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.


This message and its contents including attachments are intended solely for the 
original recipient. If you are not the intended recipient or have received this 
message in error, please notify me immediately and delete this message from 
your computer system. Any unauthorized use or distribution is prohibited. 
Please consider the environment before printing this email.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Cisco AP2800 failure rate

[Sam Ziadeh]

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.
Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I'm curious if this is a more wide 
spread problem.

-
Sam Ziadeh
Manager, Network Engineering & Architecture
University Networking & Infrastructure
Information Technology Services
Louisiana State University
(225) 578-0074
szia...@lsu.edu


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: eduroam ssid on RTS

[Yahya M. Jaber]

Hi Nancy,

To be exact, what kind of info do you want? How to setup eduroam? How to setup 
wifi on buses?

Yahya Jaber.
Sr. Wireless Engineer
IT Network & Communications – Engineering
Building 14, Level 3, Rm 308-WS07
KAUST 23955-6900 Thuwal, KSA

Email yahya.ja...@kaust.edu.sa
Office +966 (0) 12 8081237
Mobile +966 (0) 558697555
On Call Rotation Mobile: +966 54 470 1177

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Watson,Nancy A
Sent: Thursday, August 16, 2018 15:10
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] eduroam ssid on RTS


​I am involved in a joint project with RTS to run eduroam on  the city buses 
that pass through our campus to service the students.  We are currently a Cisco 
Shop and I was curious if anyone has done anything like this with Cisco or any 
other vendor.


Thanks,
Nancy

 Nancy Watson
 Engineer, Network Services - UFIT
 nwat...@ufl.edu, (352) 273-1057
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.


This message and its contents including attachments are intended solely for the 
original recipient. If you are not the intended recipient or have received this 
message in error, please notify me immediately and delete this message from 
your computer system. Any unauthorized use or distribution is prohibited. 
Please consider the environment before printing this email.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

eduroam ssid on RTS

[Watson,Nancy A]

?I am involved in a joint project with RTS to run eduroam on  the city buses 
that pass through our campus to service the students.  We are currently a Cisco 
Shop and I was curious if anyone has done anything like this with Cisco or any 
other vendor.


Thanks,
Nancy

 Nancy Watson
 Engineer, Network Services - UFIT
 nwat...@ufl.edu, (352) 273-1057

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.