Re: [Zope-dev] Dis-allow anonymous bug posting?

2004-05-07 Thread Lennart Regebro
From: "Chris Withers" <[EMAIL PROTECTED]>
> How about removing the ability for people to post bugs withotu specifying
n
> email address? And, if they do specify an email address, using that to
contact
> them by sending notification mails to it?

At least, warning them that bugs without email adresses are likely to be
closed without good reason, if we don't understand the bug report.

> For all I know, this happens already, but people don't perceive it as
happening
> so the ythink "anonymous" bug postings will never be heard from and so
close
> them straight away as "anonymous, therefor we don't care"

Well, most "Anonymous" users enter their name, and supposedly their email. I
don't really see that as anonymous...
Maybe it could be changed to "Not a registered used" instead? It could still
say anonymous if they don't have an email...

Here is a good example:

http://collector.zope.org/Zope/608

I don't understand the issuem and suspect it\s a user error, so I add a
comment. Milos Prudek has entered a mail adress, so he gets notified, so he
mails me (directly). I then understand the bug, but not how to fix it.
Nothing has happened since, of course... But there ya go.

If there had been no name there, I would have probably just said "I think
it's a user error, and will close it until proven otherwise".


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[Zope-dev] Dis-allow anonymous bug posting?

2004-05-07 Thread Chris Withers
Tim Peters wrote:

While that *should* be a good example, it isn't:  I only knew that bug
existed because someone closed it on Bug Day (and I'm subscribed to the
Collectors, and read the email they generate).
*bangs head against desk*

Some bugs are so vaguely described nobody could guess -- and when they're
anonymous too, there's no effective way to get more info.  Those ought to be
closed.
Indeed.

How about removing the ability for people to post bugs withotu specifying n 
email address? And, if they do specify an email address, using that to contact 
them by sending notification mails to it?

For all I know, this happens already, but people don't perceive it as happening 
so the ythink "anonymous" bug postings will never be heard from and so close 
them straight away as "anonymous, therefor we don't care"

cheers,

Chris

--
Simplistix - Content Management, Zope & Python Consulting
   - http://www.simplistix.co.uk
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