Mike at Javacorporate Ltd writes:
> We've got a site already set up with a few of the basics needed for a good
> place to host a FAQ, (e.g. servlets, JSP support, MySQL, etc), and we're
> hosting a project to develop an open-source search engine with intelligent
> agent behaviour (smarter than the average search engine, in other words).
> Might be a good thing to use the search engine to be able to search a FAQ,
> as that's usually what I find the problem is with a big FAQ (which I'm sure
> a Servlet or Servlet/JSP FAQ would be).
>
> This would be a bit of a new twist on a FAQ - more of a knowledge base for
> an intelligent search engine than a FAQ. We're planning on going for
> natural-language queries, which is sure something I'd like to have in a FAQ.
I suspect the primary reason people post FAQs that are answered
in a big FAQ is that they're not sure which question to ask or they
can't find the question in among the hundred different questions
listed in the FAQ. (If they knew which question to ask, they could
more easily look up that question in the FAQ). Anybody know how to
implement a canonicizing pattern matcher, or something like the
"natural english" query generator they use at www.electricmonk.com?
As a short term approach, how about just listing each FAQ topic
(in a database-served FAQ) with many phrasings of the question,
possibly in two categories ("directly related" questions and "possibly
related" questions)?
Steven J. Owens
[EMAIL PROTECTED]
[EMAIL PROTECTED]
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