"Have heated the club head to point where ferrule has softened and there is play in the hosel but I'm not able to pull the shaft with the usual hand pressure.  Is there something I'm missing like it being pinned, etc?"
Wow, we are in trouble here!
The ferrule has to be cut off first, the job requires a shaft extractor or at least the pry bar method! Hand pressure makes me think you don't have a shaft extractor. There is no pin.
I'm not poking fun at you here. You need to do some review of the basics.
Let's start with what tools do you have available?

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