ShopTalk: removing driver head

[Paul Strand]

I've been asked to remove and reshaft a Taylor Made 360 Ti driver with a UST 65 350 shaft.  Have heated the club head to point where ferrule has softened and there is play in the hosel but I'm not able to pull the shaft with the usual hand pressure.  Is there something I'm missing like it being pinned, etc?   TIA   Paul Strand