I am surprised by your surprise. It seems to suggest google has never lied before to customers. Secondly, your quoted statement indicates blame towards a rather dangerous direction, similar to the kind of criticism being levelled at companies which critical services to companies in India. Going by your argument even your friends company can be tarred with the same brush since most of mocality employees are kenyan too?
There have been cases in the past of such malpractices by large corporates nestle, Microsoft, caltex etc in even less significant countries. They were not done by rogue units but were part of corporate policy. What matters most in such cases is local liability and legal jurisdiction and the local corporate policy is spun out of that. For e.g. if nestle were to adopt an unethical practice for marketing a new kind of milk powder in Guinea Bissau, lets say by stating that its better than breast milk; how would you take nestle to court if no local advertising laws were broken...simply because there were no applicable laws in place in Guinea Bissau. My point is that there is rarely a global one size fits all policy for any company (unless you are selling small arms). So the strategy employed may have been a validated one. I find it odd that no one thinks of that as a valid scenario. On 1/23/12, Alaric Snell-Pym <[email protected]> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 01/14/2012 11:39 AM, Venkat Mangudi wrote: >> On Saturday 14 January 2012 02:17 PM, Gautam John wrote: >>> And follow it up with calls asking them to sign up for Google services?! >>> >>> >> Highly unlikely someone organized is doing this. If that is true, >> someone really is out to get both Mocality and Google. In all >> likelihood, it's probably a rogue department who assumed they would not >> get caught? > > I eagerly await further news from Google, but my hunch is that a local > Kenya Google office, steeped in "traditional" Kenyan business practices, > decided to go down this route (and it's not the screen-scraping that's > the issue, it's the lying to customers); and Google (as a corporation) > has failed in keeping sufficient control of standards at its outlying > reaches. Ensuring your corporate ethos percolates to all the little > branch offices is as crucial, as difficult, and as fatal if done wrong, > as it was to any world-spanning empire of history... > >> >> --Venkat >> > > ABS > > - -- > Alaric Snell-Pym > http://www.snell-pym.org.uk/alaric/ > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.11 (GNU/Linux) > Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ > > iEYEARECAAYFAk8dUKUACgkQRgz/WHNxCGoRSQCfRU5MYXCX3rTOQm23O8Q/2QgH > FiwAnRwKpplxXu1cpk9Y8be8PKIAQrQc > =3oiY > -----END PGP SIGNATURE----- > > -- Sent from my mobile device
