At 7:11 AM -0700 9/29/02, Paul Didzerekis  imposed structure on a 
stream of electrons, yielding:
>Hello,
>
>We have a client who uses another company for access and SMTP 
>service.  They are not able to send us any email and I think it is 
>because something is broken at the sending MTA.  From what I can 
>tell it looks like the sending MTA is timing out and disconnecting 
>the connection while our SIMS box is looking up theirs in the 
>blacklists.


That looks right. It looks like the other side has a 30 second 
timeout on EHLO response, and SIMS isn't even getting around to 
reading that EHLO within 30 seconds.

That's a very dumb timeout length, especially in the modern world 
where MTA's typically do 2 or more DNS queries at the start of an 
SMTP session. I'd bet that these people have far more problems than 
just your site.

-- 
Bill Cole                                  
[EMAIL PROTECTED]


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