I've got a person that is supposed to be receiving email from me, but 
their server is currently rejecting it. I've been told their mail admin 
claims it is because I lack a PTR record on my domain, so their server is 
flagging it as spam.

A PTR Record is just a reverse DNS correct? (I looked it up to double 
check, and that is still my understanding). I do in fact have that set 
for my mail server.

I do notice two things in the bounced email. 1: SIMS is claiming the 
domain to be my main domain, as it is set in the SIMS config. But the 
r-DNS is for the subdomain my mail server actually resides at. So based 
on the headers, the IP and the given domain are not an exact match. 
Should my "main domain" in SIMS in fact be the subdomain the server DNS 
is set to (ie: mail.domain.com vs domain.com).


I'm trying to see what I can do to find the problem and resolve it on my 
end before reaching out to the other server admin. It took months to get 
them to even look at the issue, and I have to pass thru 3 different 
people to even try to find out who the other mail admin is (and there is 
a good chance I won't be able to talk to them directly... gotta love 
office policts!)

Anyone have a clue?

-chris
<http://www.mythtech.net>


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