On Thu, 2009-02-12 at 09:31 -0500, Damian Krzeminski wrote:
> Scott Lawrence wrote:
> > On Thu, 2009-02-12 at 13:05 +0530, Chaitra wrote:
> >> Hi,
> >> Currently the 'Extension' field on the Conference, ACD line and Hunt 
> >> group screens does not support numbers/extensions having prefix as + 
> >> thus displaying an error message "Please enter digits only, for example: 
> >> 123"
> >>
> >> Support for this would help in the following usecase:
> >> If a PSTN caller wants to join a conference by calling through ITSP, he 
> >> has to dial the ITSP directory number, which in turn has to be assigned 
> >> as the conference extension. To make this interoperable with different 
> >> ITSPs, the conference extensions should support all types of number 
> >> formats. This is true for other features such as ACD and Hunt Groups as 
> >> well.
> >>
> >> The need for supporting extensions having prefix as + arises while using 
> >> bandwidth.com as the ITSP. The Bandwidth numbers are in the default 
> >> E.164 format, which is '+14444444444' . Hence it is mandatory that the 
> >> SCS extensions have a prefix of +1 to receive the Inbound calls.

Generally, allowing an alternative form of anything is increasing
complexity and will cause difficulties.  In this case, '+' is a
perfectly valid character for user-parts, and RFC 3261 specifies that
sip:+1...@domain is different from sip:1...@domain.

In regard to DIDs from ITSPs, one generally wants the ingress gateway to
translate the request-URI from whatever format the ITSP provides to the
form used internally within the sipX system.

> It's easier to maintain a dial rule that converts incoming numbers (for
> example by stripping +1 prefix) than to maintain aliases or extensions that
> match incoming numbers.

That sounds like a good solution, because then only the mappingrule must
know about allowing the prefix +, other components can remain unchanged.

Dale


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