Damian Dowling wrote:
> Hi,
> 
> I am getting the following error when I tried to add a 13th ACD Queue:
> 
> Cannot add <Queue Name>. Current licence limit is: 12.
> 
> 12 seems to be a fairly low limit to me, can this limit be increased?
> And is there a limit on the number of Agents?
> 
> Thanks
> 
> Damian
> 

You can adjust ACD limits by adding entries to sipxconfig.properties.
The defaults are:

acdServer.maxQueues=12
acdServer.maxAgents=50
acdServer.maxLines=50


BTW: There are issues that ask for increasing defaults:

http://track.sipfoundry.org/browse/XX-4880

Should we just remove the limits entirely? As of now they only serve as a
reminder for the admin not to overburden the server. But is it even
possible to have reasonable defaults for all the hardware and call patterns?
D.

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