> 
> Damian Dowling wrote:
> > Hi,
> >
> > I am getting the following error when I tried to add a 13th ACD
> Queue:
> >
> > Cannot add <Queue Name>. Current licence limit is: 12.
> >
> > 12 seems to be a fairly low limit to me, can this limit be
increased?
> > And is there a limit on the number of Agents?
> >
> > Thanks
> >
> > Damian
> >
> 
> You can adjust ACD limits by adding entries to sipxconfig.properties.
> The defaults are:
> 
> acdServer.maxQueues=12
> acdServer.maxAgents=50
> acdServer.maxLines=50
> 
> 
> BTW: There are issues that ask for increasing defaults:
> 
> http://track.sipfoundry.org/browse/XX-4880
> 
> Should we just remove the limits entirely? As of now they only serve
as
> a
> reminder for the admin not to overburden the server. But is it even
> possible to have reasonable defaults for all the hardware and call
> patterns?
> D.

I think it should be removed. We don't do this for other media areas
that could cause issues so not sure why here.  Shouldn't we try to be
consistent?


> 
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