On Fri, Apr 22, 2011 at 5:00 AM, Todd Hodgen <[email protected]> wrote:
> I have a customer that wants to investigate having a TRUE Interactive Voice
> Response system created to work with their sipXecs system.

Define "TRUE Interactive Voice Response system"

from what i know, and i'm sure there are more options...

option 1
* If ASR and you want good results, you'll need to leverage the MRCP
FS mod and connect to nuance or loquendo
* Same goes for TTS
* Then you'll have to develop the lua apps.
* A lot of work and $ for buying proprietary ASR/TTS software

option 2
* Voxeo has a platform that has all this installed and running and you
should be able to setup an unmanaged gateway to direct calls to
voxeo's systems.  You can write apps in vxml or their new tropo
language.
* Could be least amount of work but unclear on hosting costs
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