Hi Tony,
After 50 secs(Timeout value) if we try to retrieve parked outside
caller by dialing *4777 won't work.Because there will be no parked
call.But the call will be active for outside caller(through DID) but no
audio..
FYI:
We can retrieve the parked call by either dialing *4 or *78
Regards,
Kumaran T
On 10/19/2011 2:32 PM, Tony Graziano wrote:
On Wed, Oct 19, 2011 at 2:13 AM, Kumaran T
<[email protected]
<mailto:[email protected]>> wrote:
Hi All,
Please check my scenario for park time-out
Precondition:
1. Goto the call park extension 777 and “Enable time-out” = enabled,
Park time-out = 50
2. User 202 has the DID number of the ITSP set as Alias.
Steps
From a PSTN mobile dial the DID number of the ITSP and The user 202
should start ringing.
Answer the call from 202 and blind transfer the call to call park
extension 777
Outside caller(PSTN mobile)will hear park MOH
After 50 sec the call is not transferring back to 202 user and there
will no park MOH played for outside caller(PSTN mobile) and cannot
retrieve it manually(*78777)
should be *4777
*78 is to retrieve ringing calls 9call pickup). *4 is for call park
retrieve. please try under this first.
from local user.So outside caller should
end the call manually..
I cross checked same scenario within local user,its working perfectly
call will be transferred and also manually transfer by pressing 0
works
in both way for outside and local user
Any one faced this issue or can anyone please check the scenario
in your
setup?Checked in latest 0.0.4.5.2
Regards,
Kumaran T
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