I had seen this in 4.4 but only when I changed the call park basic parameters. If I had created a new call park and left the timeouts alone it did not happen (.i.e, left it at 60 seconds).
On Wed, Oct 19, 2011 at 5:50 AM, Venkateshwaran T < [email protected]> wrote: > ** > > I can retrieve the parked call and MOH will be played for outside caller > without any problem.The behavior I'm seeing was,"the call was not > transferred back to the user after parked timeout" > ITSP we are using VIOP.MS > > Regards, > Kumaran T > > > > On 10/19/2011 3:11 PM, Tony Graziano wrote: > > so the only difference is you cannot retrieve the parked call and there is > no moh played? is this a trunk or pstn gateway? if it is a trunk, whose is > it? > > On Wed, Oct 19, 2011 at 5:38 AM, Venkateshwaran T < > [email protected]> wrote: > >> >> I think its entirely different issue.The >> http://track.sipfoundry.org/browse/XX-6791 was about Park server struck >> and leaving the MOH session.In my case call is not transferred back to user >> who parked the call after parked timeout but only when outside caller call >> is parked.But with sipXecs call parked then its working perfectly as >> expected. >> >> Regards, >> Kumaran T >> >> >> On 10/19/2011 2:58 PM, Tony Graziano wrote: >> >> then I think you might be seeing this: >> >> http://track.sipfoundry.org/browse/XX-6791 >> >> On Wed, Oct 19, 2011 at 5:25 AM, Venkateshwaran T < >> [email protected]> wrote: >> >>> Hi Tony, >>> After 50 secs(Timeout value) if we try to retrieve parked outside >>> caller by dialing *4777 won't work.Because there will be no parked >>> call.But the call will be active for outside caller(through DID) but no >>> audio.. >>> FYI: >>> We can retrieve the parked call by either dialing *4 or *78 >>> >>> Regards, >>> Kumaran T >>> >>> >>> >>> On 10/19/2011 2:32 PM, Tony Graziano wrote: >>> >>> >>> >>> On Wed, Oct 19, 2011 at 2:13 AM, Kumaran T < >>> [email protected]> wrote: >>> >>>> Hi All, >>>> Please check my scenario for park time-out >>>> Precondition: >>>> 1. Goto the call park extension 777 and “Enable time-out” = enabled, >>>> Park time-out = 50 >>>> 2. User 202 has the DID number of the ITSP set as Alias. >>>> Steps >>>> From a PSTN mobile dial the DID number of the ITSP and The user 202 >>>> should start ringing. >>>> Answer the call from 202 and blind transfer the call to call park >>>> extension 777 >>>> Outside caller(PSTN mobile)will hear park MOH >>>> After 50 sec the call is not transferring back to 202 user and there >>>> will no park MOH played for outside caller(PSTN mobile) and cannot >>>> retrieve it manually(*78777) >>> >>> should be *4777 >>> >>> *78 is to retrieve ringing calls 9call pickup). *4 is for call park >>> retrieve. please try under this first. >>> >>> >>>> from local user.So outside caller should >>>> end the call manually.. >>>> I cross checked same scenario within local user,its working perfectly >>>> call will be transferred and also manually transfer by pressing 0 works >>>> in both way for outside and local user >>>> Any one faced this issue or can anyone please check the scenario in your >>>> setup?Checked in latest 0.0.4.5.2 >>>> >>>> Regards, >>>> Kumaran T >>>> >>> -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!
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