I can retrieve the parked call and MOH will be played for outside caller
without any problem.The behavior I'm seeing was,"the call was not
transferred back to the user after parked timeout"
ITSP we are using VIOP.MS
Regards,
Kumaran T
On 10/19/2011 3:11 PM, Tony Graziano wrote:
so the only difference is you cannot retrieve the parked call and
there is no moh played? is this a trunk or pstn gateway? if it is a
trunk, whose is it?
On Wed, Oct 19, 2011 at 5:38 AM, Venkateshwaran T
<[email protected]
<mailto:[email protected]>> wrote:
I think its entirely different issue.The
http://track.sipfoundry.org/browse/XX-6791 was about Park server
struck and leaving the MOH session.In my case call is not
transferred back to user who parked the call after parked timeout
but only when outside caller call is parked.But with sipXecs call
parked then its working perfectly as expected.
Regards,
Kumaran T
On 10/19/2011 2:58 PM, Tony Graziano wrote:
then I think you might be seeing this:
http://track.sipfoundry.org/browse/XX-6791
On Wed, Oct 19, 2011 at 5:25 AM, Venkateshwaran T
<[email protected]
<mailto:[email protected]>> wrote:
Hi Tony,
After 50 secs(Timeout value) if we try to retrieve parked
outside caller by dialing *4777 won't work.Because there
will be no parked call.But the call will be active for
outside caller(through DID) but no audio..
FYI:
We can retrieve the parked call by either dialing *4 or *78
Regards,
Kumaran T
On 10/19/2011 2:32 PM, Tony Graziano wrote:
On Wed, Oct 19, 2011 at 2:13 AM, Kumaran T
<[email protected]
<mailto:[email protected]>> wrote:
Hi All,
Please check my scenario for park time-out
Precondition:
1. Goto the call park extension 777 and “Enable
time-out” = enabled,
Park time-out = 50
2. User 202 has the DID number of the ITSP set as Alias.
Steps
From a PSTN mobile dial the DID number of the ITSP and
The user 202
should start ringing.
Answer the call from 202 and blind transfer the call to
call park
extension 777
Outside caller(PSTN mobile)will hear park MOH
After 50 sec the call is not transferring back to 202
user and there
will no park MOH played for outside caller(PSTN mobile)
and cannot
retrieve it manually(*78777)
should be *4777
*78 is to retrieve ringing calls 9call pickup). *4 is for
call park retrieve. please try under this first.
from local user.So outside caller should
end the call manually..
I cross checked same scenario within local user,its
working perfectly
call will be transferred and also manually transfer by
pressing 0 works
in both way for outside and local user
Any one faced this issue or can anyone please check the
scenario in your
setup?Checked in latest 0.0.4.5.2
Regards,
Kumaran T
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