eZuce isn't putting any dev effort into the existing acd platform.

Contributions are of course welcome.

Mike
On May 9, 2012 4:17 AM, "Domenico Chierico" <[email protected]>
wrote:

> Working on old style ACD I've found some some strange behaviours for
> which I'm trying to get a fix.
> I'm not sure if all are interested into ACD improvement so I'm
> reporting it just to know what to do.
>
> at first some odds on configuration:
>
> if I haven't set any Overflow strategies the maxWaitTime counter is
> forced to 0, I feel that this is an unnecessary constraint, so i
> removed this and lets the calls into queue get a "call termination"
> stuff.
>
> quite the same is for the maxQueueDepth strategies that works just if
> some overflow strategie is set.
>
> Then I've some other little improvements that I can discuss with you later.
>
>
> Domenico Chierico
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>
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