so this should be the final patch for our personal needs. In this patch we allow timeout work even if no overflow queue is defined, and change timeout behaviour so that it can't fire while agent phone is ringing.
the second part can be considered subjective our personal scheme is: when call goes to the agent the timeout is reset to start value (cose we consider call out of the queue) if agent don't answer to the call the timer start again. thanks Domenico Chierico On Fri, May 11, 2012 at 10:06 AM, Domenico Chierico <[email protected]> wrote: > considers this as a "preview" patch .. I'm working on a little set of > acd improvements and I will try to groups in different patchs so you > can choose what you want in and out. > > So I'm sending stuff here so maybe someone could warn me if I'm > totally wrong on my work. > > > On Fri, May 11, 2012 at 8:40 AM, George Niculae <[email protected]> wrote: >> On Fri, May 11, 2012 at 9:13 AM, Michael Picher <[email protected]> wrote: >>> Domenico, >>> >>> Check with George, patches such as the might have to be part of a tracker >>> item… not sure if he's watching this / picking up on this. >>> >> >> Watching, I suggest opening a JIRA and attach the patch to, mark it as 4.4 >> >> Thanks >> George >> _______________________________________________ >> sipx-dev mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
0001-acd-fixes.patch
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