Hi Tony,

the connection and registering is made from a Patton Gateway SN4638 
(R5.2) configured in sipx as unmanaged gateway. The gateway and the 
provider are connected directly over the internet (no firewall on our 
side). I also gave this problem to Patton and they want to make a trace 
today on our gateway, so I hope they find something.

Thanks
  Franz
Tony Graziano schrieb:
> What device are you using to make the the connection from sipx to your 
> provider? 
>
> Are registering or doing the NAT traversal with the patton gateway? If so, 
> then there is a potential interop issue. 
>
> When calls are sent to voicemail in sipxecs, the proxy sends a "refer". Not 
> all ITSP's support refer.
>
>
>
>   
>>>> Franz Sonnenberger <[EMAIL PROTECTED]> 10/07/08 02:12 AM >>>
>>>>         
> Hi,
> we have SipXecs 3.10.2 behind a Patton gateway and an pure Sip-Connect 
> to the Provider. We also use 45 Polycom 560 with the new 3.1 Software on 
> them.
> When I dial a phone number internal (let say 602) the phone rings for 
> about 20 seconds after that I will be forwarded to the voice mailbox. 
> But when I call the same number from the outside 0892xxx602 then the 
> phone rings 20 seconds and after that stops ringing but for the caller 
> it is still ringing and I do not get to the voice mailbox. After further 
> 60 seconds the call will rejected but remains for 2 more minutes in the 
> SipXecs GUI stated as active. We need the voicemailbox function urgent, 
> where can the problem exist?
>
> Thanks
>   Franz
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>   

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