I've played around with the 3.1 Polycom firmware and MOH.  We have a
Mediant 1000 (firmware 5.20A.043.005).  We ended up not deploying the
3.1 firmware yet, due to other issues.  But, the MOH worked great, even
through the Audiocodes Gateway.


Scott Richesson

Cincinnati Fan

 

From: Jay Reeder [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, October 21, 2008 10:59 AM
To: [email protected]
Subject: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000

 

Guys,

 

I know this isn't the correct forum but has anyone seen this issue?

 

We're using sipXecs version 3.11 with Polycom 330 phones (Bootrom
version 4.1.1 and SIP version 3.1.0b).  Incoming calls are received
through an Audiocodes Mediant 2000 gateway with firmware version
5.20A.033.006 (via ISDN PRI) and outgoing calls are routed back through
the same gateway over the PRI. 

 

When a call comes from the ISDN PRI through the Mediant 2000 to one of
the polycom phones (on the new firmware, routed by sipX) and that call
is put on hold, the Mediant "locks up".  At that point we can't ping the
Mediant or access the web admin.  The Mediant's network switch port is
flashing like crazy and all calls are effectively cut off.  The call
that was put on hold never hears hold music and all calls are
disconnected.

 

Has anyone seen this type of behavior before?  Is there a setting in the
Mediant that might affect this?  Unfortunately I can't do much testing
until after business hours.

 

Thanks,

 

Jay

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