I removed the suggested patch to the polycom config files that enables MOH and we're good for now. It's promising to hear that you're not having problems with it but I'm not sure if our conflicting experience is a configuration issue, firmware issue, or Mediant 1000 vs 2000 thing.
-- Jay _____ From: Scott Richesson [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 1:05 PM To: Jay Reeder; [email protected] Subject: RE: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 I've played around with the 3.1 Polycom firmware and MOH. We have a Mediant 1000 (firmware 5.20A.043.005). We ended up not deploying the 3.1 firmware yet, due to other issues. But, the MOH worked great, even through the Audiocodes Gateway. Scott Richesson Cincinnati Fan From: Jay Reeder [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 10:59 AM To: [email protected] Subject: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 Guys, I know this isn't the correct forum but has anyone seen this issue? We're using sipXecs version 3.11 with Polycom 330 phones (Bootrom version 4.1.1 and SIP version 3.1.0b). Incoming calls are received through an Audiocodes Mediant 2000 gateway with firmware version 5.20A.033.006 (via ISDN PRI) and outgoing calls are routed back through the same gateway over the PRI. When a call comes from the ISDN PRI through the Mediant 2000 to one of the polycom phones (on the new firmware, routed by sipX) and that call is put on hold, the Mediant "locks up". At that point we can't ping the Mediant or access the web admin. The Mediant's network switch port is flashing like crazy and all calls are effectively cut off. The call that was put on hold never hears hold music and all calls are disconnected. Has anyone seen this type of behavior before? Is there a setting in the Mediant that might affect this? Unfortunately I can't do much testing until after business hours. Thanks, Jay
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